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BugSnag

By SmartBear

4.3 out of 5 stars

How would you rate your experience with BugSnag?

BugSnag Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of BugSnag, finding it intuitive for tracking and monitoring bugs effectively. (1 mentions)
Users value the efficiency of BugSnag in tracking and monitoring bugs and errors effectively. (1 mentions)
Users value the effective task tracking of BugSnag, praising its robust solutions for monitoring bugs and errors. (1 mentions)

Top Pros or Advantages of BugSnag

1. Ease of Use
Users value the ease of use of BugSnag, finding it intuitive for tracking and monitoring bugs effectively.
See 1 mentions

See Related User Reviews

Rodolfo I.
RI

Rodolfo I.

Small-Business (50 or fewer emp.)

4.5/5

"Great service for monitoring and tracking bugs"

What do you like about BugSnag?

It has many useful filters and a robust solution regarding tracking and monitoring bugs, crashes, error, etc. For your APPs releases

2. Efficiency
Users value the efficiency of BugSnag in tracking and monitoring bugs and errors effectively.
See 1 mentions

See Related User Reviews

Rodolfo I.
RI

Rodolfo I.

Small-Business (50 or fewer emp.)

4.5/5

"Great service for monitoring and tracking bugs"

What do you like about BugSnag?

It has many useful filters and a robust solution regarding tracking and monitoring bugs, crashes, error, etc. For your APPs releases

3. Task Tracking
Users value the effective task tracking of BugSnag, praising its robust solutions for monitoring bugs and errors.
See 1 mentions

See Related User Reviews

Rodolfo I.
RI

Rodolfo I.

Small-Business (50 or fewer emp.)

4.5/5

"Great service for monitoring and tracking bugs"

What do you like about BugSnag?

It has many useful filters and a robust solution regarding tracking and monitoring bugs, crashes, error, etc. For your APPs releases

BugSnag Reviews (38)

Reviews

BugSnag Reviews (38)

4.3
38 reviews
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Aakash C.
AC
Software Development Engineer 2
Enterprise (> 1000 emp.)
"Intuitive Dashboard and Effortless SDK Integration"
What do you like best about BugSnag?

I like the dashboard, the searchability it offers and the metrics it defines.

The SDK integration and configuration is also super smooth and easy to work with.

The metrics, tooling and user interface of the dashboard is the best thing I like about them. It's not clunky or cluttered, everything has a meaning and it's displayed in the right places, where you'd expect them. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

I think the settings page could do well with a few more options, but it's all good nonetheless. Review collected by and hosted on G2.com.

RG
Technical Project Manager
Mid-Market (51-1000 emp.)
"Effortless Debugging with Clear Insights and an Intuitive Dashboard"
What do you like best about BugSnag?

It shows exact error stack, device info, user impact which helps debugging much more faster. Also dashboard is much easy and clean to understand. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Dashboard gets little cluttered, when there are many error groups, Navigating between the issues sometime get less intuitive. Review collected by and hosted on G2.com.

PS
System Analyst
Enterprise (> 1000 emp.)
"Essential Tool for Monitoring JavaScript App Performance"
What do you like best about BugSnag?

Monitoring JavaScript web applications and tracking their resource consumption is essential for maintaining performance and reliability. Keeping an eye on how resources are used helps identify potential bottlenecks and ensures the app runs smoothly. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Session recording is not available in Bugsnag. Review collected by and hosted on G2.com.

Devinder B.
DB
freelancer
Small-Business (50 or fewer emp.)
"Clear, Detailed Error Reports Make Debugging Easy"
What do you like best about BugSnag?

it gives clear detailed error reports

shows the exact line of code that crashed etc Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

it is bit expensive and it gets technical sometimes Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Enterprise (> 1000 emp.)
"Real-Time Insights and Timeline View Make a Difference"
What do you like best about BugSnag?

Real-time info and the timeline view to see recent issues. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Sometimes the same issue can show up in a few ways and it doesn't always group them together Review collected by and hosted on G2.com.

Gideon  A.
GA
Software Engineer
Small-Business (50 or fewer emp.)
"Reliable crash reporting that saves debugging time"
What do you like best about BugSnag?

Real-time error notifications help us catch issues before users report them, and the detailed stack traces make debugging much faster Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

"Would like more customization options for alerts, but the default settings work well for most cases Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Real-Time Error Tracking and Customizable Alerts Make a Difference"
What do you like best about BugSnag?

real time error tracking, customizable alerts Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

Nothing as such, everything is good. Data rendering can be made fast Review collected by and hosted on G2.com.

Rodolfo I.
RI
Technical Support Specialist
Small-Business (50 or fewer emp.)
"Great service for monitoring and tracking bugs"
What do you like best about BugSnag?

It has many useful filters and a robust solution regarding tracking and monitoring bugs, crashes, error, etc. For your APPs releases Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

It has not IA integrations yet; I'm aware that their team is already working on this. Review collected by and hosted on G2.com.

Jessica S.
JS
QA Analyst
Mid-Market (51-1000 emp.)
"Great product"
What do you like best about BugSnag?

I only go in to confirm if an error is throwing a bug. Dev has set up separate areas for mobile and web. The gui is very user friendly and it's easy to get the url for the bug I'm looking at to provide to a dev. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

It's very technical wording on the bugs, so not a lot of information can be gleaned by a lower level user. The site has to be customized and whatever you are tracking has to be coded to throw errors and log them here. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Mid-Market (51-1000 emp.)
"Bugsnag is a great tool to deal with Errors"
What do you like best about BugSnag?

Bugsnag has a very intuitive dashboard to find all the errors that happened in your applications segregated by platform, device model, users, app version, and an infinite amount of predefined and custom filters you can add dynamically. Review collected by and hosted on G2.com.

What do you dislike about BugSnag?

It has not an accurate error spike detection tool. If for some reason a new (or existing) error (crash, ANR, app hang) is raised due to an unexpected reason you won't be able to catch it. Review collected by and hosted on G2.com.