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At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
$0.00
BugSnag
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (42.1% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansRollbar
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (61.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rollbar excels in "Constant Monitoring" with a score of 9.3, providing real-time insights into application performance, while BugSnag, although strong, has a slightly lower focus on this area.
- Reviewers mention that Rollbar's "Timely Alerts" feature, rated at 9.5, ensures that teams are promptly notified of issues, which is crucial for maintaining application stability, whereas BugSnag's alerting system, while effective, does not match this level of responsiveness.
- G2 users highlight Rollbar's superior "Quality of Support" with a score of 9.2, indicating that users feel well-supported during their troubleshooting processes, compared to BugSnag's score of 8.8, which, while still good, suggests room for improvement.
- Users on G2 appreciate Rollbar's "Bug History" feature, rated at 9.2, for its comprehensive tracking of past issues, which aids in understanding recurring problems, while BugSnag shines with a slightly higher score of 9.7, indicating a more robust history tracking capability.
- Reviewers mention that Rollbar's "User Reports and Feedback" feature scores 8.3, which allows for effective communication of issues from users, but BugSnag's approach in this area is noted to be more user-friendly, leading to a higher satisfaction rate among its users.
- Users say that while both products offer "Data Retention" capabilities, BugSnag's score of 9.3 suggests a more favorable experience in retaining and accessing historical data compared to Rollbar's score of 8.9, making it a better choice for teams needing extensive data history.
Pricing
Entry-Level Pricing
BugSnag
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
Rollbar
Free
$0.00
All the basic features that help you discover, predict and remediate errors.
- 5,000 error events monthly
- Real-time feed and alerts
- Intelligent error grouping
Free Trial
BugSnag
Free Trial is available
Rollbar
Free Trial is available
Ratings
Meets Requirements
9.0
35
8.9
143
Ease of Use
8.8
35
8.7
145
Ease of Setup
9.2
13
9.2
59
Ease of Admin
8.8
8
9.0
57
Quality of Support
8.9
22
9.2
90
Has the product been a good partner in doing business?
9.2
6
9.5
46
Product Direction (% positive)
7.6
34
7.5
136
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.7
9
8.8
48
8.1
7
8.8
38
8.5
9
8.5
51
Bug Monitoring
9.0
10
8.9
69
9.7
11
9.2
72
9.1
11
8.8
72
Agentic AI - Bug Tracking
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Crash Monitoring
Not enough data
9.3
15
Not enough data
9.5
16
Not enough data
8.3
10
Crash Data
Not enough data
8.1
14
Not enough data
7.6
13
Not enough data
8.1
13
Metrics
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.6
6
Not enough data
5.3
5
Monitoring
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
7.8
13
Not enough data
6.0
8
Not enough data
8.1
9
Response
Not enough data
8.0
14
Not enough data
8.6
15
Not enough data
7.8
13
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
6.8
11
Not enough data
6.4
11
Functionality
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
7.3
10
Generative AI
Not enough data
5.0
6
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.6
6
Not enough data
5.3
5
Categories
Categories
Shared Categories
BugSnag and Rollbar are categorized as Bug Tracking and Application Performance Monitoring (APM)
Unique Categories
BugSnag is categorized as Digital Experience Monitoring (DEM) and Website Monitoring
Rollbar is categorized as Mobile Crash Reporting and IT Alerting
Reviews
Reviewers' Company Size
BugSnag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rollbar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.1%
Financial Services
13.2%
Information Technology and Services
10.5%
Internet
7.9%
Hospital & Health Care
7.9%
Other
39.5%
Computer Software
26.7%
Information Technology and Services
20.6%
Internet
6.1%
Financial Services
5.5%
Retail
3.0%
Other
38.2%
Discussions
What is BugSnag used for?
1 Comment
PS
To monitor your application performance and bug trackingRead more
BugSnag has no more discussions with answers
Why isn't there a iOS/Android app to get push notifications?
1 Comment
BD
You can do what I do, and setup a filter on your mobile email app. So when you get an email from Rollbar you get a notification on your phone. This has saved...Read more
What is rollbar software?
1 Comment
SS
It’s a bug tracking & monitoring solution for many frameworks & programming languages helps in making code reliable & bug freeRead more
Are rollbars free?
1 Comment
Official Response from Rollbar
YES! Rollbar provides a free forever account. You can sign up today https://rollbar.com/signupRead more
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