Bugfender Reviews & Product Details

Bugfender is a remote logging tool for monitoring and troubleshooting mobile applications. It collects real-time logs from users’ devices, helping developers investigate issues that can be difficult to reproduce in a development environment.

What languages does Bugfender support?

Bugfender supports 1 language: English.

What company sizes is Bugfender designed for?

Bugfender is designed for teams of all sizes.

Which industries is Bugfender built to serve?

Bugfender is built to serve these industries:

Computer Software
Information Technology and Services

Does Bugfender offer an open API, and what does it integrate with?

Bugfender offers an open API, letting teams connect their own systems and workflows. It offers 10 integrations, including:

Developer tools: Bitbucket, GitHub, Jira
Project management: Basecamp, Redbooth, Trello
Customer support: Freshdesk, Zendesk Suite
Communication: Slack
Automation: Zapier

What support options are available, and is live/human support included?

Bugfender provides 24/7 live-rep support, along with email/help desk and knowledge-base options.

What training resources are available to help teams get started?

Bugfender offers these training resources:

Live Online
Webinars
In Person
Documentation
Videos

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VK

Vardan K.

Co-Founder and CPO

Small-Business (50 or fewer emp.)

4/8/2025

"Essential tool that we use every day!"

5/5

What do you like best about Bugfender?

We really appreciate how well the logs are structured, and the offline caching has been incredibly useful. As a construction-focused mobile software company, many of our job sites are in remote areas where internet connectivity is limited or completely unavailable. Review collected by and hosted on G2.com.

What do you dislike about Bugfender?

The pricing structure could be a bit more flexible. There's a steep jump from 1 million logs to 5 million logs, with no intermediate tier, which makes it harder to scale gradually. Review collected by and hosted on G2.com.

What problems is Bugfender solving and how is that benefiting you?

It has significantly improved our troubleshooting process. The dashboard is user-friendly and provides all the key information we need at a glance. Previously, we stored logs on our own servers, and during service issues, accessing them was often impossible, making troubleshooting quite difficult. With Bigfender, that experience has dramatically improved. Review collected by and hosted on G2.com.

MM

Martin M.

technical lead

Small-Business (50 or fewer emp.)

12/20/2024

"A Seamless Feedback Integration with Powerful Log Analysis"

5/5

What do you like best about Bugfender?

What we liked most about Bugfender is its easy integration and the ready-to-use feedback form, which required only a few lines of code to set up in our Ionic 8 app. Additionally, the real-time log collection proved invaluable, helping us pinpoint and address issues faster than ever before. The comprehensive dashboard—offering search, filtering, analysis, and visualization features—made it simple for our small team to quickly identify problems and understand user feedback. Review collected by and hosted on G2.com.

What do you dislike about Bugfender?

So far, there isn’t a standout drawback. While we are still exploring its full capabilities, we haven’t encountered any significant issues or limitations that affect our workflow. Review collected by and hosted on G2.com.

UE

Verified User in E-Learning

Small-Business (50 or fewer emp.)

9/11/2024

"user friendly and common tool"

4/5

What do you like best about Bugfender?

i liked the fact that it was quite eaasy to setup and utillise its features in my work. it is also very fast and helps to see the server side logs too quickly. Review collected by and hosted on G2.com.

What do you dislike about Bugfender?

one thing i disliked about it that i could not disable it in particualr view controller. Review collected by and hosted on G2.com.

AK

Alok K.

Manager

Mid-Market (51-1000 emp.)

12/6/2022

"A must have tool for application developers"

5/5

What do you like best about Bugfender?

Having an app is a need for any business and building a bug-free app is even more important. It helps with- Bug Tracking, 360-degree management, Crash reporting, dashboard Work for iOS & Android Review collected by and hosted on G2.com.

What do you dislike about Bugfender?

The initial setup was a bit difficult but later it was easy as were not familiar with the software. The company should provide various packages with different pricing. Review collected by and hosted on G2.com.