--- title: Brilliant Directories Reviews meta_title: 'Brilliant Directories Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Brilliant Directories works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 13 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Brilliant Directories Reviews **Vendor:** Brilliant Directories **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 13 ## About Brilliant Directories Brilliant Directories is online directory software for any industry. ## Brilliant Directories Pros & Cons **What users like:** - Users value the **excellent customer support** that helps resolve any difficulties quickly and effectively. (2 reviews) - Users find the **ease of use** of Brilliant Directories invaluable, allowing quick and effortless directory website management. (2 reviews) - Users value the **analytics capabilities** of Brilliant Directories, finding them essential for tracking and optimizing performance. (1 reviews) - Users value the **easy setup** of Brilliant Directories, making it accessible for non-technical individuals to launch their sites. (1 reviews) - Users value the **comprehensive email marketing features** of Brilliant Directories, streamlining their outreach efforts effortlessly. (1 reviews) - Experience (1 reviews) - Features (1 reviews) - Intuitive (1 reviews) - Organization Management (1 reviews) - Platform Robustness (1 reviews) **What users dislike:** - Users note a **difficult learning process** due to the platform's many features, requiring time to understand effectively. (1 reviews) - Users find the **outdated interface design** of Brilliant Directories to be less appealing, despite possible modifications. (1 reviews) ## Brilliant Directories Reviews ### 1. Easy‑to‑Use Platform for Building and Monetizing Niche Directories **Rating:** 5.0/5.0 stars **Reviewed by:** Pradeep K. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Brilliant Directories?** Brilliant Directories provides everything needed to launch and manage a directory website from one platform. Member management, listings, SEO tools, and multiple monetization options like memberships, paid listings, subscriptions, gated content, and banner ads are all built in. Since it’s fully hosted, there’s no need to worry about technical setup or maintenance, which makes it ideal for non‑technical users. The training resources are well structured, and the founders regularly host walkthroughs and live Q&A sessions, which adds a lot of value. **What do you dislike about Brilliant Directories?** Because the platform is feature‑rich, there is a learning curve at the beginning. It takes some time to explore and understand all the available options and customization settings, but nothing that seriously impacts usability. **What problems is Brilliant Directories solving and how is that benefiting you?** Overall, my experience with Brilliant Directories has been very positive. It allowed me to implement and manage a professional travel niche directory without needing technical skills. The platform is reliable, flexible, and continues to improve based on user feedback with friendly customer support. I would recommend it to anyone looking to create and grow a directory-based website with strong monetization options. ### 2. The Best Directory Builder I’ve Tried—Packed with Features and Zero Headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Brilliant Directories?** I’ve built directories using WP for years, and it was always problematic. I constantly had to stay on top of maintenance, hosting, plugin updates, and even viruses, and the overall headache was massive. When I heard about Brilliant Directories online, I was immediately drawn to the huge number of features the platform offers, along with no more worries about security, updates, or automation. It’s truly the best directory builder I’ve ever tried, and for me there’s no going back to WP again. **What do you dislike about Brilliant Directories?** The platform is very rich in features, and the team behind it has been in business for many years. At this moment, I have nothing negative to say about Brilliant Directories. It is by far the biggest and easiest directory builder I have ever had in my portfolio. **What problems is Brilliant Directories solving and how is that benefiting you?** Automation is a big one for me. I let users sign up to the service on their own, and the system supports automated triggers to upscale and upsell features. That lets me keep growing sales with very little effort on my part. I mainly focus on creating content to keep the platform relevant for search engines and appealing to new customers, and the rest is handled pretty much automatically by the platform. ### 3. Focus on growing while Brilliant Directories focuses on the tech **Rating:** 5.0/5.0 stars **Reviewed by:** Wilton T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Brilliant Directories?** Brilliant Directories is feature-rich and lets you get an online directory up and running quickly. Also, their FB Group and YouTube videos provide a wealth of tactics and info. The platform is easy to use and customer support will help with any difficulties you may encounter. **What do you dislike about Brilliant Directories?** The only downside is the out-of-the-box look, which is a bit dated. However, with a few modifications, this can be changed. **What problems is Brilliant Directories solving and how is that benefiting you?** Solves the problem of having to manage a separate tech stack to run a directory as they have it taken care of for you. This allows you to focus on getting traffic and growing your business. ### 4. Use it for every businessmodel thinkable **Rating:** 5.0/5.0 stars **Reviewed by:** Klaziena W. | eating relationship coach, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Brilliant Directories?** I like bst that you can translate everything in your own language. Also you can build every businessmodel thinkable with BD. And the customer service if off the chards good! **What do you dislike about Brilliant Directories?** I only can't use my local payment gateway iDeal (I live and work in The Netherlands) **What problems is Brilliant Directories solving and how is that benefiting you?** I wanted to have an online community and sell my online training as also sell my e-books. With BD is that all possible. ### 5. Bloated and over priced way too high **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Brilliant Directories?** That it was easily Googled online and the promise that it could work for some use cases. They seem to do a lot of sales and marketing momentum as it's everywhere when Google for this solution and it then always pops up. Same word sames outreach. One thing for sure is the sales person will hunt ya down at all costs. **What do you dislike about Brilliant Directories?** Clunky. Old. Seemed extremely bloated and slow. **What problems is Brilliant Directories solving and how is that benefiting you?** We were looking for a community and directory service. ### 6. An online web directory builder suitable for all! **Rating:** 4.5/5.0 stars **Reviewed by:** Tarunabh D. | Film Direction and Production, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Brilliant Directories?** Brilliant Directories is a professional-looking online directory builder for any online business owners to set up, build and maintain a proper professional membership web directory and simultaneously maintain thousands of classified ads and product listings. It is very easy to use and set up. The directory templates are good and modern, and the directory layouts look great. The directory submission service is very fast and efficient. I do recommend this excellent directory tool to newbies, and expert users alike. This is an excellent web directory software, and I enjoy using it and it is always so easy to use and install, thanks to the elaborate and detailed video tutorials and help documentation that comes with it. I can also update any content asset, assign a custom domain, or replace my existing template with ease! Not to mention the option to create and maintain a blog website and also customize and sell digital products. There are other helpful features that I have just started exploring. Thanks to the developers of this directory for making it so convenient for everyone. **What do you dislike about Brilliant Directories?** I am currently using Brilliant Directories for almost a month now and I am finding the experience to be a mixed bag. The learning curve is steep whenever I want to tweak the readymade templates to suit my purpose and objective. I often find myself having to go back to the assistance page a lot when I want to use specific features. My only other complaint is that there is no way to get in touch with support through live chat or at least a video call which can be frustrating because I just need to kickstart my directory building campaign and any one-on-one guidance in the initial stages would have gone a long way to help me start my journey with Brilliant Directories. **What problems is Brilliant Directories solving and how is that benefiting you?** Brilliant Directories is enabling me to build an attractive and professional-looking Directory, and their templates and layouts are modern and search engine optimized to ensure your company's best possible visibility in the digital realm while simultaneously maintaining thousands of listings on the site as well! So if you are looking to start your own web directory and membership listing then Brilliant Directories would be a very good starting point. ### 7. A Great tool to build simple, money making directories. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Brilliant Directories?** I like the easy to use and user friendly interface with all of the features available to you out of the box. **What do you dislike about Brilliant Directories?** I dislike that some of the features I'd love to have are expensive to upgrade to. I'll need to better monetize my directory. **Recommendations to others considering Brilliant Directories:** Brilliant Directories is a great tool for creating a directory for your local business, professional, or community. It’s easy to use, has a user friendly interface, and a variety of features make it stand out above the rest. With an extensive knowledge base, and a user-friendly interface, it can be used for a variety of purposes. Highly recommended! **What problems is Brilliant Directories solving and how is that benefiting you?** Having a solution out of the box that can fill my needs for building a directory to generate consistent income. ### 8. Brilliant Idea **Rating:** 4.5/5.0 stars **Reviewed by:** India P. | In Home Support Services, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Brilliant Directories?** There are tons of tutorials and software guides to learn from. They also offer you to write questions and have them answered. You can pay to have the work done for you. You can continue to purchase from them creating different companies under one model design. They send you emails of webinars any specials on the software. They allow for payments for purchase. You do not need to know coding for a basic to moderate site. You can have unlimited theme changes. They are always coming with upgrades to add-ons to improve your sites abilities. **What do you dislike about Brilliant Directories?** It is not a click and go, you have to read the instructions. If you mess up then you pay up. If you put time in and want to start over you have to pay a one time 49 dollar fee. There should be a button to allow you to start anew people change and so do ideas and if you mess up your paying to either recode or restart. You must get it right if you plan to do it yourself. The small details you want to change **Recommendations to others considering Brilliant Directories:** If you want to create a site that offers the basic and just want to get it up now and later add to it, this would be great. It would be great for a small organization like a sports team, church, family committee, small service or if you want to just offer resources or create a specific dating service etc. This would be a great option especially if your on a budget, or if you want multiple small online sites under one umbrella. You can manage many of the site features yourself. They do allow you to demo the software before purchase. **What problems is Brilliant Directories solving and how is that benefiting you?** Saving cost to do an online start-up company and looking for software to do what Brilliant Directories offers, and if it doesn't I can always hire someone to code the rest or Brilliant Directories directly. The ability to make changes without needing a coder/programmer, Something that can be learned and useful as a company is established and growing. It offers a lot for a start-up company, if you take the time to read the material and not just jump in and do what seems right. There are a lot of pieces to the puzzle. ### 9. Easily build a directory business using Brilliant Directories **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2018 **What do you like best about Brilliant Directories?** With Brilliant Directories, it's very easy to get a directory business up running very quickly. It has so many templates to choose from to suit your business needs. There are so many ways you can customize your site. From the colors to fonts etc... Also, I believe that its very SEO friendly for not just me the admin but other businesses who list their business on the site. Looks very professional. **What do you dislike about Brilliant Directories?** Few things I don't like. 1. Brilliant Directories hosts your websites for you. I would've liked to host my sites on my own servers. 2. Some of the VIP add-ons could've been given on the frontend for free. Just simple things like social logins should've been free. 3. Nothing to help retain your users. Something like a built-in customer loyalty program would be really helpful to keep users coming back. **Recommendations to others considering Brilliant Directories:** If your looking for straight out of the box directory business solution, then Brilliant Directories is for you. Once you've gone through the main settings which should take you a day you'd be ready to showcase your site. There are tons video tutorials on Brilliant Directories YouTube channel and inside the customer forum. Brilliant Directories is built on Bootstrap 4 which you able to customize to whatever you want. Also, they have a LinkedIn group and few Facebook groups where you can get help from other Brilliant Directories owners. **What problems is Brilliant Directories solving and how is that benefiting you?** With Brilliant Directories, there's not much messing around with code. Straight out of the box business model. ### 10. Great system with everything you need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Brilliant Directories?** its ease of use, price and support as well as functionality **What do you dislike about Brilliant Directories?** categories function, banner monetization, reporting for client/profiles not optimal **What problems is Brilliant Directories solving and how is that benefiting you?** delivering business insights to clients ### 11. Create functional websites **Rating:** 4.5/5.0 stars **Reviewed by:** raysa m. | Pharmacy Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about Brilliant Directories?** With brilliant directories customising site pages to suite our needs has never been easier. They have an excellent support team and have webinars and tutorials to help learn how to manage the sites. Most of the website settings are drag and drop which makes the interface very user friendly **What do you dislike about Brilliant Directories?** The section titles sometimes give me troubles when i need to make updates **Recommendations to others considering Brilliant Directories:** Brilliant directories is good when you need to manage web sites with badic IT knowledge **What problems is Brilliant Directories solving and how is that benefiting you?** Brilliant directories has enabled us to create a functional website with basic knowledge of programing. ### 12. A decent directory platform **Rating:** 3.5/5.0 stars **Reviewed by:** Emmanuel A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Brilliant Directories?** The website is fresh with good quality web pages, and does not look mediocre. You are offered all the comforts of a basic directory website for users attempting to get started. For customers that utilize the site they are given user friendly functionality of a working online directory. You are given access to others who use the service and their websites to see what your site could look like. **What do you dislike about Brilliant Directories?** I don't like that I'm not able to understand the development side of the software. Things that I'd like to implement into my site I'm not able to, because I don't know how to read codes, and scripts. Some of the designs are a bit outdated and customizing is very limited. **Recommendations to others considering Brilliant Directories:** With many of the frustrations of learning the software and time consumption, it makes working on your site more of a hesitation. After spending so much money and time to put up the concept and to spend an equal amount of time learning the software, it's a lot for a newcomer and if you do not have the time and patience to learn the software, this will be a bad business purchase fail. **What problems is Brilliant Directories solving and how is that benefiting you?** Easy to integrate with my existing WordPress site through links. I love that it is a standalone product. Really happy about how user-friendly it is and the clean layout and design. I also like that it is a stand alone product. The features are comprehensive and I know will be excellent value for my customers. ### 13. Out of the box BrilliantDirectories has everything you need... **Rating:** 5.0/5.0 stars **Reviewed by:** PureLocal M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2017 **What do you like best about Brilliant Directories?** Out of the box BrilliantDirectories has everything you need and if you know a little HTML/CSS you can customise your directory however you like as all pages and templates are editable. Brilliant! PureLocal Australia has been using BrilliantDirectories for about 9 months now I believe. It's a very , very good company and software for operating an online business directory for any directory type or specialised niche. You get an amazing directory at a very good price. Before purchasing I trialled a few other directory softwares and none came close to the ease of use and editability of theirs. If you're considering opening a business directory or a directory for anything really , I would strongly suggest using their software , all features and functionalities have been pre-installed and everything has been thought of in advance so you can't really go wrong. Management Paul Williams / Katie Manning PureLocal Australia **What do you dislike about Brilliant Directories?** There is nothing we particularly dislike about BrilliantDirectories , their software and products are polished. **Recommendations to others considering Brilliant Directories:** if you are intending on opening an online directory for your region , country or perhaps even internationally then I would suggest BrilliantDirectories. Save your time trialling other softwares as , believe me , they do not compare in terms of : *Ease of use *Functionality *SEO *Price *Design **What problems is Brilliant Directories solving and how is that benefiting you?** Using BD to open an Australian Business Directory which markets and promotes business whilst not charging huge amounts of money was an opening we saw in the Australian market. BrilliantDirectories has helped us achieve this goal and break into the market successfully. ## Brilliant Directories Discussions - [What are directory links?](https://www.g2.com/discussions/what-are-directory-links) - [Is WordPress directory brilliant?](https://www.g2.com/discussions/is-wordpress-directory-brilliant) - [What is directory software?](https://www.g2.com/discussions/brilliant-directories-what-is-directory-software) - [What is Brilliant directory?](https://www.g2.com/discussions/what-is-brilliant-directory) - [View Brilliant Directories pricing details and edition comparison](https://www.g2.com/products/brilliant-directories/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+02%3A05%3A50+-0500&secure%5Bsession_id%5D=237c657b-676e-4866-b519-bb25a8927ab4&secure%5Btoken%5D=7f0731fa9aa5038a77f63fa5a26629b5c81e5ca4d71b07ac8434c14bbb53a0eb&format=llm_user) ## Brilliant Directories Features **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Brilliant Directories Alternatives - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (706 reviews)