--- title: Brilliant Assessments Reviews meta\_title: 'Brilliant Assessments Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Brilliant Assessments works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 15 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### Brilliant Assessments Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** at Brilliant Assessments, noting their helpfulness and responsiveness. [(8 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748660&qs=pros-and-cons#reviews) Users find the **ease of use** of Brilliant Assessments exceptional, allowing quick navigation without tutorials. [(6 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748997&qs=pros-and-cons#reviews) Users value the **in-depth reporting feature** of Brilliant Assessments, enhancing understanding with versatile data presentation options. [(6 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748840&qs=pros-and-cons#reviews) Users find the **support staff incredibly helpful** , providing exceptional assistance and tailored solutions for their needs. [(5 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748942&qs=pros-and-cons#reviews) Users value the **customizability** of Brilliant Assessments, enabling tailored assessments and personalized feedback for enhanced usability. [(4 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748678&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging, though support is helpful for navigating the complexities. [(4 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748968&qs=pros-and-cons#reviews) Users feel the pricing is **too expensive** compared to other available software options, making it hard for small businesses. [(2 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=2108669&qs=pros-and-cons#reviews) Users note a **steep learning curve for customization** , but appreciate the reports' effectiveness once finished. [(1 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748777&qs=pros-and-cons#reviews) Users note a **limited customization** experience initially, though reports function effectively once set up. [(1 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748953&qs=pros-and-cons#reviews) Users find Brilliant Assessments **not intuitive** , facing challenges with document creation and scoring methods that complicate usage. [(1 mentions)](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=2007682&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Brilliant Assessments ##### 1. Customer Support Users commend the **exceptional customer support** at Brilliant Assessments, noting their helpfulness and responsiveness. [ See 8 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748660&qs=pros-and-cons#reviews) See Related User Reviews ![Courtney S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney S.") CS Courtney S. Small-Business (50 or fewer emp.) 5.0/5 "Customized and Personal" What do you like about Brilliant Assessments? Brilliant continues to innovate and respond to customer asks, so that we are always able to accomplish the data driven assessments/reports we are look TB Tomi B. Small-Business (50 or fewer emp.) 5.0/5 "It really is Brilliant!" What do you like about Brilliant Assessments? There are so many pluses: the biggest ones are the bandwidth of the software, the ease of using the partner portal, and the ability to create dashboar ##### 2. Ease of Use Users find the **ease of use** of Brilliant Assessments exceptional, allowing quick navigation without tutorials. [ See 6 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748997&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "One of the best assessment tools out there!" What do you like about Brilliant Assessments? I love how easy it is to use, without even having to go through a tutorial. It's super intuitive compared with other assessment tools I've used before TB Tomi B. Small-Business (50 or fewer emp.) 5.0/5 "It really is Brilliant!" What do you like about Brilliant Assessments? There are so many pluses: the biggest ones are the bandwidth of the software, the ease of using the partner portal, and the ability to create dashboar ##### 3. Reporting Users value the **in-depth reporting feature** of Brilliant Assessments, enhancing understanding with versatile data presentation options. [ See 6 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748840&qs=pros-and-cons#reviews) See Related User Reviews ![Courtney S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney S.") CS Courtney S. Small-Business (50 or fewer emp.) 5.0/5 "Customized and Personal" What do you like about Brilliant Assessments? Brilliant continues to innovate and respond to customer asks, so that we are always able to accomplish the data driven assessments/reports we are look KC Kritik C. Small-Business (50 or fewer emp.) 4.5/5 "Best way to get and present customer feedback" What do you like about Brilliant Assessments? This software helps my company to easily gather opinions and reviews from my team and my clients. This helps me to build assessments, reports, collect ##### 4. Helpful Users find the **support staff incredibly helpful** , providing exceptional assistance and tailored solutions for their needs. [ See 5 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748942&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Superior Service with Deep Expertise" What do you like about Brilliant Assessments? Brilliant Assessments has a superior level of service before, during and after implementation of a customized platform survey. There are multiple leve KB KAREN B. Enterprise (\> 1000 emp.) 5.0/5 "Brilliant and unique tool with excellent support" What do you like about Brilliant Assessments? The tool is excellent and very flexible in how you use it. The sample reports are excellent and give you a really good view of what is possible. The s ##### 5. Customizability Users value the **customizability** of Brilliant Assessments, enabling tailored assessments and personalized feedback for enhanced usability. [ See 4 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748678&qs=pros-and-cons#reviews) See Related User Reviews ![Pranav J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranav J.") PJ Pranav J. Small-Business (50 or fewer emp.) 4.5/5 "Review of Brilliant Assessments" What do you like about Brilliant Assessments? best thing is the personalised feedback and the way we can customise our own assesments and integrate them and they are not too confusing but easy to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Superior Service with Deep Expertise" What do you like about Brilliant Assessments? Brilliant Assessments has a superior level of service before, during and after implementation of a customized platform survey. There are multiple leve ### 5 Cons or Disadvantages of Brilliant Assessments ##### 1. Learning Curve Users find the **steep learning curve** challenging, though support is helpful for navigating the complexities. [ See 4 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748968&qs=pros-and-cons#reviews) See Related User Reviews ![Courtney S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney S.") CS Courtney S. Small-Business (50 or fewer emp.) 5.0/5 "Customized and Personal" What do you dislike about Brilliant Assessments? The number of options can sometimes make it difficult to keep up with the learning curve, but that is where the support of the team is incredible. Eve TB Tomi B. Small-Business (50 or fewer emp.) 5.0/5 "It really is Brilliant!" What do you dislike about Brilliant Assessments? Like anything, there are quirks. Creating documents in Word only to convert them to PDF is frustrating mainly because I am not a sophisticated Word us ##### 2. Expensive Users feel the pricing is **too expensive** compared to other available software options, making it hard for small businesses. [ See 2 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=2108669&qs=pros-and-cons#reviews) See Related User Reviews KC Kritik C. Small-Business (50 or fewer emp.) 4.5/5 "Best way to get and present customer feedback" What do you dislike about Brilliant Assessments? The pricing is very expensive as compared to other software in the market which are comparatively free ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "One of the best assessment tools out there!" What do you dislike about Brilliant Assessments? Honestly, the price is too high for a small business like the one I'm a part of. I wish they offered a more affordable option. I would like a monthly ##### 3. Difficult Customization Users note a **steep learning curve for customization** , but appreciate the reports' effectiveness once finished. [ See 1 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748777&qs=pros-and-cons#reviews) See Related User Reviews ![Callie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Callie N.") CN Callie N. Small-Business (50 or fewer emp.) 5.0/5 "Great Platform, Amazing Customer Service" What do you dislike about Brilliant Assessments? There is a learning curve to customizing the reports. However, they work beautifully once completed! ##### 4. Limited Customization Users note a **limited customization** experience initially, though reports function effectively once set up. [ See 1 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=1748953&qs=pros-and-cons#reviews) See Related User Reviews ![Callie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Callie N.") CN Callie N. Small-Business (50 or fewer emp.) 5.0/5 "Great Platform, Amazing Customer Service" What do you dislike about Brilliant Assessments? There is a learning curve to customizing the reports. However, they work beautifully once completed! ##### 5. Not Intuitive Users find Brilliant Assessments **not intuitive** , facing challenges with document creation and scoring methods that complicate usage. [ See 1 mentions ](https://www.g2.com/products/brilliant-assessments/reviews?filters%5Bsentiment_snippet%5D=2007682&qs=pros-and-cons#reviews) See Related User Reviews TB Tomi B. Small-Business (50 or fewer emp.) 5.0/5 "It really is Brilliant!" What do you dislike about Brilliant Assessments? Like anything, there are quirks. Creating documents in Word only to convert them to PDF is frustrating mainly because I am not a sophisticated Word us ![Courtney S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney S.") CS Courtney S. Managing Partner Small-Business (50 or fewer emp.) 6/5/2025 "Customized and Personal" 5/5 What do you like best about Brilliant Assessments? Brilliant continues to innovate and respond to customer asks, so that we are always able to accomplish the data driven assessments/reports we are looking for. The team is incredibly responsive and helpful with round the clock support which is especially helpful when designing/working at various hours. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? The number of options can sometimes make it difficult to keep up with the learning curve, but that is where the support of the team is incredible. Even after using Brilliant for many years, I'm still learning and they are there to support that every step of the way. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? We use Brilliant for a custom 360, an organizational assessment, and other consulting assessments designed for organizations looking to make data driven leadership and people investments and decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AC aymara c. Analyst Small-Business (50 or fewer emp.) 7/31/2025 "Advanced Assessment Software" 4.5/5 What do you like best about Brilliant Assessments? It offers tools for creating brand reviews and feedback reports, helping companies improve their evaluation processes and provide personalized, reliable feedback. One of the best options for upgrades. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? There is no negative point to my point of view regarding this tool. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? Create highly sophisticated and fully automated assessments for individuals, teams, or groups of any size. The software includes an MS Word add-in and beautiful Word templates to produce detailed group feedback and reports of the highest quality without the need for IT assistance. All scoring, grading, and benchmarking is automated and can be multidimensional to handle the most complex requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 5/28/2025 "One of the best assessment tools out there!" 5/5 What do you like best about Brilliant Assessments? I love how easy it is to use, without even having to go through a tutorial. It's super intuitive compared with other assessment tools I've used before. The report feature is also great, and offers a very in-depth look at the respondent's answers. I also really like how many options there are for charts and graphics. There are so many ways to present your data! Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? Honestly, the price is too high for a small business like the one I'm a part of. I wish they offered a more affordable option. I would like a monthly option that's $100 or less. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? It helps our clients think through where they are in their careers currently and where they're headed. It helps us figure out how we can best support them as well. It's a super useful tool! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile TB Tomi B. Principal Consultant Small-Business (50 or fewer emp.) 1/7/2025 "It really is Brilliant!" 5/5 What do you like best about Brilliant Assessments? There are so many pluses: the biggest ones are the bandwidth of the software, the ease of using the partner portal, and the ability to create dashboards for my clients. Above all else, in a day and age when people seem to have forgotten their manners, the support team is exceptional. Very responsive, very knowledgeable, and always happy to help. I created a complicated assessment with multiple sections, complex calculations, and reporting. There are so many possibilities for your assessment with this software. I went through three other assessment softwares before landing here. Brilliant Assessments, by far, has the most capabilities and ease of use. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? Like anything, there are quirks. Creating documents in Word only to convert them to PDF is frustrating mainly because I am not a sophisticated Word user, and creating aesthetically pleasing documents was a pain, although Brilliant Assessments has ideas on how to solve that (those ideas mostly worked for me-I just struggle with designing professional, creative reports in Word). Sometimes you have to find those quirks out the hard way. For me, one of the biggest challenges is that it uses counting to score assessments, not spans (which is what you need when placing a person on a distribution as opposed to just assigning a score). With the help of their support team, we resolved the issue with some simple calculations to convert the count into the span score. Any challenge I have had has been met with grace, kindness, and a "can-do" attitude. It's so refreshing. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? I was struggling to find an assessment software that solved all my problems: control over calculations to ensure they were built accurately, easy delivery of reports, a professional-looking experience for clients and assessment-takers, dashboards, and a partner portal. This software met all my needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KC Kritik C. Manager General Small-Business (50 or fewer emp.) 6/5/2025 "Best way to get and present customer feedback" 4.5/5 What do you like best about Brilliant Assessments? This software helps my company to easily gather opinions and reviews from my team and my clients. This helps me to build assessments, reports, collect feedbacks and much more. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? The pricing is very expensive as compared to other software in the market which are comparatively free Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? Brilliant Assessment is an excellent software when it comes to gathering opinions, reviews and feedback from employees or the consumers. This greatly helps in team engagement activities and surveys. Brilliant assessments provides a great platform to make reports analyze results and compare outcomes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DH David H. Senior Director, Health Equity Mid-Market (51-1000 emp.) 10/24/2024 "Excellent tool to survey and provide feedback to practicing physicians." 5/5 What do you like best about Brilliant Assessments? I have used Brilliant Assessments for over five years to administer extremely sophisticated assessments to practicing physicians to determine their ability to deliver cross-cultural healthcare services effectively. I searched the world over to find an assessment firm with the capability to deliver highly tailored, individual feedback reports to highly demanding physician users. There was no comparison. Brilliant Assessment ranked (and continues to rank) at the top of the list. Customer service is consistently excellent and responsive and I love the analytic and data manipulation capabilities. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? Nothing. I have never had a bad experience working with Brilliant Assessments staff and have recommended them to others frequently over the years. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? Brilliant Assessments allows me to provide highly sensitive, individualized feedback reports to practicing physicians which compares their self-disclosed practice behaviors against national, population-specific, clinical best practices in the field of cross-cultural and global medicine. It's analytics has allowed me to amass a national database of thousands of physician results stratified by medical sub-specialty for comparison and benchmarking purposes. As a result, Brilliant Assessments me to provide my hospital system clients with performance comparisons against other leading hospital systems, compare hospitals performance within the same system and compare physician performance by medical sub-specialty against local and national peers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jess F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jess F.") JF Jess F. Operations Function Lead Small-Business (50 or fewer emp.) 10/24/2024 "Brilliant Assessments has amazing features and THE BEST customer service ever!" 5/5 What do you like best about Brilliant Assessments? Brilliant Assessment gives endless options for administering all types of assessments and related results and reporting. Their system is complex yet intuitive. The best part about BA is, when you get stuck, they are right there to help! Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? I wish I had more time to spend to really dig in, figure out the vocabulary, and use BA on a higher level. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? Data collection and reporting in one tool as well as the ability to customize assessments, versions of assessments, and communications by client making the assessment process feel more personalized, We also use BA for self-assessements, which allows our clients to use/see something tangible (ther report) as they reflect on their behaviors, which is awesome. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KB KAREN B. Enterprise (\> 1000 emp.) 10/25/2024 "Brilliant and unique tool with excellent support" 5/5 What do you like best about Brilliant Assessments? The tool is excellent and very flexible in how you use it. The sample reports are excellent and give you a really good view of what is possible. The support staff and incrediably helpful and have even made me little recordings to demonstrate how to do something - which is above and beyond. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? The only drawbacks are product enhancements such as using AI to do translations which are nice to have rather than issues with the product today. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? We wanted to give our employees a way of assessing their development needs against the job requirements, get personalised feedback and own their own development which is in line with our values. The employees are enjoying being able to take the evaluation and see exactly what they need to develop on to improve. We also use it for 360 feedback which we was using a different system for - being able to do it within Brilliant Assessments has allowed us to completely tailor the feedback and develop a 360 that is aligned to our values and principles. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Small-Business (50 or fewer emp.) 11/8/2024 "Superior Service with Deep Expertise" 5/5 What do you like best about Brilliant Assessments? Brilliant Assessments has a superior level of service before, during and after implementation of a customized platform survey. There are multiple levels of redundancy for service support, and security, with captured data easily accessible and protected. The company uses input from its clients to maximize return on investment by offering a cadre of features, and the capabilities of design and structure to enhance functionality. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? There is not one specific item or issue related to dislikes. With such a deeply experienced staff, it would be enjoyable to have additional general conversations, especially with respect to growing trends, methodologies, best practices, and the opportunities and challenges the company faces for, and on behalf of, its clients. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? The company has rebuilt a psychological assessment platform previously hosted elsewhere, and integrated customized automation, additional functionality, and greater details of captured data in an easy-to-use menu driven format. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 3/28/2025 "My Review of Brilliant Assessments" 4.5/5 What do you like best about Brilliant Assessments? Using Brilliant Assessments allows someone to voice their honest opinions about whatever subject matter the survey happens to be about. For me, my survey happens to be about our HR software program at work. Review collected by and hosted on G2.com. What do you dislike about Brilliant Assessments? Since everything at Brilliant Assessments is optional and they even offer rewards for your time, it’s hard to find anything to dislike about it. Review collected by and hosted on G2.com. What problems is Brilliant Assessments solving and how is that benefiting you? Currently Brilliant Assessments is receiving my feedback on our new HR software program for our company. Review collected by and hosted on G2.com. 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