--- title: Brikl Reviews meta_title: 'Brikl Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Brikl works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 25 scale: '5' date_modified: '2026-11-11' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Brikl Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Brikl to be easy to use, making the platform accessible and enhancing overall experience. (4 mentions)
Users appreciate the great customer service provided by Brikl, enhancing their overall experience and support. (1 mentions)
Users value the customizability of Brikl, benefiting from quick mockups, logo templates, and effective inventory management. (1 mentions)
Users find Brikl's e-commerce integration easy, significantly improving their experience compared to other platforms like WooCommerce. (1 mentions)
Users find Brikl's ease of use superior to other e-commerce platforms like WooCommerce, enhancing their experience significantly. (1 mentions)
Users find missing features in Brikl that hinder efficiency, particularly in bulk actions and window management. (2 mentions)
Users find the pricing of Brikl to be expensive and suggest it could be more affordable for startups. (1 mentions)
Users feel there are significant integration issues with Brikl, hindering its potential for broader use and marketing. (1 mentions)
Users note that the onboarding challenges with Brikl require considerable effort for successful implementation. (1 mentions)
Users find the time-consuming nature of Brikl frustrating due to missing bulk actions and separate window functionality. (1 mentions)

5 Pros or Advantages of Brikl

5 Cons or Disadvantages of Brikl

Brikl Reviews (25)

Reviews

Brikl Reviews (25)

4.3
25 reviews
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Kyle B.
KB
Kyle B.
Owner
Small-Business (50 or fewer emp.)
"Effortless Swag Management with Outstanding Support"
5/5
What do you like best about Brikl?

I find Brikl really easy to use. The drag-and-drop system is straightforward once you get the hang of it, which doesn't take long. I also really appreciate the staff. Their response time is quick, and they go out of their way to make the experience quicker, faster, and more intuitive. It's been amazing. Additionally, because they are US-based, they understand the experiences and challenges I face from a personal standpoint, which makes interactions feel more valuable. Review collected by and hosted on G2.com.

What do you dislike about Brikl?

Nothing Review collected by and hosted on G2.com.

Amy C.
AC
Amy C.
Branded Merchandise Aficionado
Mid-Market (51-1000 emp.)
"Brikl Delivers Growing International Options for Our Clients"
5/5
What do you like best about Brikl?

Brikl has been the only platform to provide international options for my clients. In addition, their product line is constantly growing, allowing more options my clients are looking for. Review collected by and hosted on G2.com.

What do you dislike about Brikl?

The back end setup can be a bit cumbersome, but they are working on improvements. Review collected by and hosted on G2.com.

Dave M.
DM
Dave M.
President
Small-Business (50 or fewer emp.)
"Great Support and Onboarding Experience"
5/5
What do you like best about Brikl?

the support & onboarding have been great Review collected by and hosted on G2.com.

What do you dislike about Brikl?

a ton of products to choose from, good & bad problem I guess Review collected by and hosted on G2.com.

Doug C.
DC
Doug C.
Owner
Small-Business (50 or fewer emp.)
"Affordable and Effective for Generating New Sales"
5/5
What do you like best about Brikl?

Cost and a method to create new sales. Working with Joe Edmunds was a delight and his patience was appreciated. Review collected by and hosted on G2.com.

What do you dislike about Brikl?

Not much but the limited items available does cause issues for some web sites Review collected by and hosted on G2.com.

JE
John E.
CFP, CPA
Small-Business (50 or fewer emp.)
"Intuitive Experience with Personal Customer Service and Constant New Features"
5/5
What do you like best about Brikl?

personal customer service, new features always being added, intuitive Review collected by and hosted on G2.com.

What do you dislike about Brikl?

would like ability to freely design fonts, button colors, and product images in stores Review collected by and hosted on G2.com.

Wade K.
WK
Wade K.
Senior Marketing Consultant
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform That Clients Love"
5/5
What do you like best about Brikl?

the platform is easy to use and clients love it Review collected by and hosted on G2.com.

What do you dislike about Brikl?

only downside is that not all garments are available yet. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
Originally submitted 9/8/2022
"Brikl is working hard to make positive changes and constantly improving!"
4/5
What do you like best about Brikl?

By creating team stores it has helped increase our sales. Review collected by and hosted on G2.com.

What do you dislike about Brikl?

It feels like we are constantly having issues with our stores. When it negatively affects our customers' experience, this could decrease our future sales. *update: issues are becoming less and less Review collected by and hosted on G2.com.

Response from Suz Pathmanathan of Brikl

Hi, there!

Thanks so much for your review; we're so happy that Brikl technology has helped you drive sales. This is mission-critical to us, so we're glad that this has been the case with your company.

But we're also sincerely committed to providing you with the best possible user experience, so I'd love to know more about how we can improve things in your case. Can you please reach out to suz@brikl.com so I can connect you with your account manager and our product team to ask some questions? We'll incentivize you for your time.

Thanks so much,

Suz

Nikhil W.
NW
Nikhil W.
Digital Asset Management Specialist
Mid-Market (51-1000 emp.)
"E-commerce made easy"
4/5
What do you like best about Brikl?

I used Brikl and got to know that there are a lot of different ecommerce platforms. I used to use WooCommerce but noticed that the ease of using this is much more better than all the other ecommerce options out there :) Review collected by and hosted on G2.com.

What do you dislike about Brikl?

As this is not very well known or heard yet it seems like the people would not directly start working with this software and hence i feel integrations and marketing as a company needs to improve. I will still say this is one of the best platforms for online shopping sites. Review collected by and hosted on G2.com.

Rajat G.
RG
Rajat G.
Sr. Engineer - Asset Management
Small-Business (50 or fewer emp.)
"My Experience using Brikl"
5/5
What do you like best about Brikl?

Brikl comes with a unique micro stores features like custom reporting, stay in sync & rapid store set up, which helps to scale up businesses & grow fast efficiently compared to other businesses. Review collected by and hosted on G2.com.

What do you dislike about Brikl?

Brikl has many unique micro store features which helps businesses to scale at a faster rate compared to others but this features need to provided in a simply manner for easier excess by businesses. Review collected by and hosted on G2.com.

CT
Chris T.
Owner
Small-Business (50 or fewer emp.)
"BRIKL - The Future of what Ecommerce will be."
4.5/5
What do you like best about Brikl?

There is so much to say about what I like the best. Simple site design feature, multiple micro-stores under one domain, able to create multiple sites under one account. For other providers, this would include addon costs, or require a different login and new backend.

Then there is the product customization feature with full 3D. This is the direction customers want especially since offering personalized or custom product features is possible with today's manufacturing.

But what I like the best is the ease to get a hold of my account managers, their management and the support teams. I am not talking about online chat with a random support staff member. Since starting with BRIKL over 18 months ago, I have had the same 2 managers looking after me and my account. On top of that, when there is an issue - the support team is very easy to work with and talk to. Review collected by and hosted on G2.com.

What do you dislike about Brikl?

Nothing is perfect and the one aspect that I dislike - and it isn't even a serious dislike - is that some of the features or site customization that older ecom providers can offer are not yet developed. This is, from what I can tell from talking with the management team, is mostly due because they are a young company and things are in development. I cannot wait to see what they will be like in the next 12 months after seeing what they have been able to offer me since I have started with them. Review collected by and hosted on G2.com.

Response from Suz Pathmanathan of Brikl

Hi, Chris!

Thanks so much for reviewing us - we're so happy that you're already benefitting from our cost savings, efficiencies, and support.

We also value your feedback about site customization features, and as you noted, we're working on it. Keep an eye on our changelog - linked below - so you can start benefitting from new advancements and improvements to these features as soon as they're released.

Please keep letting us know what you like and where we can improve so we can continue giving you an experience you love.

Thanks again,

Suz

See how Brikl improved