Brandwatch Consumer Intelligence Pricing Overview

I like Brandwatch Consumer Intelligence for several reasons. Firstly, I appreciate the customer service I receive, especially because having support in Portuguese has been a great help, making it easier to understand and use the software. Additionally, the tool is quite intuitive and easy to use. When I started using it, I thought it would be complex, but actually, after the first use, I was able to understand how the operators work and found the process really smooth. Another point I value is the ability to customize the database, including competitors' pages and hashtags, which helps increase the volume of data available for analysis. I also love the social listening functionality, which is essential for monitoring people's perception of my brand and helps me make informed strategic decisions. I must mention the importance of integration with platforms like TikTok and YouTube data support, which are key factors that encourage me to continue using the tool. Finally, I really value Brandwatch's ability to solve brand monitoring issues and assist in defining business strategies, making it an indispensable ally in managing my operations. My overall experience with Brandwatch is so positive that I would recommend it to anyone without hesitation, giving it a score of 10 out of 10. Review collected by and hosted on G2.com.

The part of page configuration and segmentation. Review collected by and hosted on G2.com.

Once you become familiar with the most effective ways to write queries and optimize the dashboard, this platform becomes an excellent tool for quickly understanding what people are saying about brands or cultural moments. The interface is user-friendly, stable, and dependable. I especially appreciate how projects are organized, allowing you to manage numerous queries and dashboards efficiently. It's also straightforward to learn and makes sharing data or dashboards with others simple. The customer support team has always proven to be reliable. Review collected by and hosted on G2.com.

We often find ourselves confused about how query sampling actually works, so a clearer explanation within the queries would be helpful. Our main concern has always been whether the dashboard shows the actual numbers when a query is sampled. I believe we've now determined that the dashboard does always display the true numbers, but having this clarified from the outset within the tool would make things much clearer. Review collected by and hosted on G2.com.