--- title: Booking.com for Business Reviews meta_title: 'Booking.com for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Booking.com for Business works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 48 scale: '5' date_modified: '2026-11-13' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Booking.com for Business Reviews & Product Details

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Booking.com for Business Reviews (48)

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Booking.com for Business Reviews (48)

3.8
48 reviews

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Hamada E.
HE
Hamada E.
Front Office Manager
Mid-Market (51-1000 emp.)
"Booking.com increase your Revenue"
4.5/5
What do you like best about Booking.com for Business?

Booking.com is one of the best platforms to sell your rooms online, an accessible platform, can be managed easily for rates, inventory, and content. Our team can reply to customers' requests and requirements, billing for invoices can be loaded through the platform efficiently. Analysis and reports are some of the best tools on the site, as you can track your sales statistics, booking window information, guest review scores and find positive reviews and areas that need improvements. You know your position within your competitive market. The support team is sorting out issues but can take a few days to process your requirements. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

The main issue with the platform is the finance team; they can't well track the monthly payment. Even though transfers are already forward and proven for the price paid, they still require proof for costs. Also, with the start of COVID-19, they started reducing some features in the platform like competition analysis which was very supportive and helpful for family-owned hotels. Customer service takes a long time to respond to business owners and suppliers. Review collected by and hosted on G2.com.

Tamara S.
TS
Tamara S.
Customer Service Analyst
Small-Business (50 or fewer emp.)
"Awesome support"
4.5/5
What do you like best about Booking.com for Business?

At my old job, I was often in charge of booking trips when employees were traveling. Booking.com made the process incredibly easy. If I ever had any problems, customer support was always helpful and available. The site made it very easy to keep track of billing so that I could send it to my superiors. I love that the service was free and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

I didn't have many cons for this site and typically used it as my main source when traveling. I did sometimes find rates cheaper on other sites, but that was the only negative thing I could find about this site and it did not happen very often. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great UI and very efficient"
3.5/5
What do you like best about Booking.com for Business?

Very easy to use. I was able to make a booking quickly without a lot of thought. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

The application was pretty comprehensive. If there is a way to reduce clicks that is even better Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Booking.com Review"
4/5
What do you like best about Booking.com for Business?

Extremely easy to use. The entire experience, from conducting destination research to making it through the end of the checkout process, was a piece of cake! Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

From the business perspective, their service team quickly pushes you to solve an issue directly with a vendor vs. them stepping in. This incident only happened once for me, but it did happen for a rental car I once rented through them. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Good alternative for hotel booking."
3.5/5
What do you like best about Booking.com for Business?

Map view, Overall interface of the website. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Not sure how secure is it compared to other websites. Review collected by and hosted on G2.com.

Verified User
E
Verified User
Director
Small-Business (50 or fewer emp.)
4.5/5

The software effectively addresses business needs for managing reservations, providing a focused solution that meets financial requirements. However, it lacks flexibility in modifying existing reservations, such as extending days or changing guest details.

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Verified User
AN
Verified User
Small-Business (50 or fewer emp.)
5/5

Booking.com for Business offers an easy booking process and affordable prices, making it a convenient choice for travelers. The initial setup is straightforward, allowing users to quickly find suitable accommodation options.

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Verified User
A
Verified User
Office Manager / Administrator
Small-Business (50 or fewer emp.)
3.5/5

The software offers a convenient all-in-one page experience, allowing users to find everything they need without extensive searching. However, the support system is lacking, as users cannot call for assistance and refunds are slow to process.

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GU
Guest User
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Last activity almost 3 years ago

What is Booking.com for Business used for?

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