# Booking.com for Business vs Navan (Formerly TripActions) Comparison --- ## AI Generated Summary - **G2 reviewers report** that Navan (Formerly TripActions) excels in user experience, with many praising its **intuitive interface** and **ease of use**. Users appreciate features like the ability to bundle entire trips, making it a breeze to manage business travel. - **According to verified reviews** , Booking.com for Business offers a solid platform for regional travel, with users highlighting its **value for money** and **recommendation features**. However, it falls short in overall satisfaction compared to Navan, which has a significantly higher G2 Score. - **Reviewers mention** that Navan's implementation process is quick and straightforward, with users noting how fast they can get started with managing their business expenses and mileage. In contrast, Booking.com for Business has received feedback indicating some challenges in setup and configuration. - **Users say** that Navan provides excellent support, with a high quality of assistance reported by many. This is a stark contrast to Booking.com for Business, where users have expressed dissatisfaction with the support quality, indicating a need for improvement in this area. - **Reviewers highlight** Navan's advanced features, such as **expense automation** and **itinerary management** , which streamline the travel process. While Booking.com for Business offers a good dashboard for managing bookings, it lacks the depth of features that Navan provides. - **According to recent user feedback** , Navan's mobile functionality is highly rated, allowing users to manage their trips on the go seamlessly. Booking.com for Business, while functional, does not match the mobile experience that Navan offers, which can be a crucial factor for frequent travelers. | | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Star Rating** | 3.7 out of 5 | 4.7 out of 5 | | **Total Reviews** | 33 | 9,090 | | **Largest Market Segment** | Small-Business (73.3% of reviews) | Mid-Market (60.9% of reviews) | | **Entry Level Price** | Free | Contact Us | --- ## Top Pros & Cons ### Booking.com for Business Pros: - Easy Booking (4 reviews) - Ease of Use (2 reviews) Cons: - Booking Issues (3 reviews) - High Prices (3 reviews) ### Navan (Formerly TripActions) Pros: - Ease of Use (1513 reviews) - Easy Booking (645 reviews) Cons: - Booking Confusion (185 reviews) - Limited Options (185 reviews) --- ## Ratings Comparison | Rating | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Meets Requirements** | 7.8 (23 reviews) | 9.4 (7296 reviews) | | **Ease of Use** | 7.7 (25 reviews) | 9.5 (7384 reviews) | | **Ease of Setup** | 7.3 (18 reviews) | 9.4 (1525 reviews) | | **Ease of Admin** | 8.6 (7 reviews) | 9.1 (433 reviews) | | **Quality of Support** | 6.1 (21 reviews) | 9.3 (5977 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (6 reviews) | 9.2 (446 reviews) | | **Product Direction (% positive)** | 6.1 (21 reviews) | 8.9 (6925 reviews) | --- ## Pricing ### Booking.com for Business #### Entry-Level Pricing Plan: Booking.com for Business Price: Free Description: Add as many people as you like and enjoy these benefits: Key Features: - No pricing plans - No booking fees - No subscriptions [Learn more about Booking.com for Business](https://www.g2.com/products/booking-com-for-business/reviews) #### Free Trial No ### Navan (Formerly TripActions) #### Entry-Level Pricing Plan: Navan Enterprise Price: Contact Us Description: For large-scale organizations Key Features: - The full suite of Navan Travel - The full suite of Navan Expense - Unlimited travelers and expensing users [Browse all 2 editions](https://www.g2.com/products/navan-formerly-tripactions/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Booking.com for Business** | N/A | N/A | | **Navan (Formerly TripActions)** | 9.2/10 | 5558 | #### Expense Reports | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Ease of Creating Expense Reports** | Not enough data | 9.4 (1909 reviews) ✓ Verified | | **Bank / Credit Card Integration** | Not enough data | 9.4 (2000 reviews) ✓ Verified | | **Smart Categorization** | Not enough data | 9.1 (1815 reviews) ✓ Verified | | **Digital Receipt Management** | Not enough data | 9.5 (2080 reviews) ✓ Verified | | **Employee Reimbursement** | Not enough data | 9.6 (2052 reviews) ✓ Verified | | **Currency Conversions** | Not enough data | 9.1 (1325 reviews) ✓ Verified | | **Credit Card Integration** | Not enough data | 9.4 (1808 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (68 reviews) | | **Cross-system Integration** | Not enough data | 8.0 (67 reviews) | #### Travel Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Ease of Booking** | 8.7 (22 reviews) | 9.5 (4762 reviews) ✓ Verified | | **Itinerary Management** | 7.8 (12 reviews) | 9.4 (4518 reviews) ✓ Verified | | **Trip Notifications** | 8.2 (13 reviews) | 9.5 (4628 reviews) ✓ Verified | | **Advanced Integrations** | 8.0 (9 reviews) | 8.9 (3064 reviews) ✓ Verified | #### Client Invoicing | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Invoice Creation and Delivery** | Not enough data | 9.0 (914 reviews) | | **Electronic Payments** | Not enough data | 9.3 (1016 reviews) | | **Project Accounting / Revenue Recognition** | Not enough data | 9.0 (1133 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Receipt Capture** | Not enough data | 9.5 (2000 reviews) ✓ Verified | | **Mileage Tracking** | Not enough data | 9.2 (1331 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | Not enough data | 9.4 (1891 reviews) ✓ Verified | #### Platform | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Embedded AI / Machine Learning** | Not enough data | 8.9 (1166 reviews) ✓ Verified | | **Complex Approval Workflow** | Not enough data | 8.9 (1192 reviews) ✓ Verified | #### Administration | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **PCI Regulation Compliant** | Not enough data | 9.0 (1028 reviews) ✓ Verified | #### Administration | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Business Tool Integration** | Not enough data | 9.1 (1221 reviews) ✓ Verified | | **Workflow** | Not enough data | 9.2 (1383 reviews) ✓ Verified | | **Automated Reminders** | Not enough data | 9.2 (1562 reviews) ✓ Verified | | **Policy Compliance Management** | Not enough data | 9.2 (1366 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 9.2 (1360 reviews) ✓ Verified | #### Platform | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Reporting** | Not enough data | 9.2 (1262 reviews) ✓ Verified | | **APIs / Integration** | Not enough data | 9.0 (1042 reviews) ✓ Verified | | **Internationalization** | Not enough data | 9.1 (1065 reviews) | | **Performance and Reliability** | Not enough data | 9.4 (1691 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 9.4 (1641 reviews) ✓ Verified | | **Offline** | Not enough data | Feature Not Available | ### Mileage Tracking | Product | Score | Reviews | |---|---|---| | **Booking.com for Business** | N/A | N/A | | **Navan (Formerly TripActions)** | 8.8/10 | 69 | #### Setup | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Vehicles** | Not enough data | 8.4 (54 reviews) | | **Employees** | Not enough data | 8.5 (56 reviews) | | **Travel Types** | Not enough data | 9.1 (58 reviews) | | **Locations** | Not enough data | 8.9 (56 reviews) | #### Tracking | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Mileage** | Not enough data | 9.2 (57 reviews) | | **Logs** | Not enough data | 8.7 (51 reviews) | | **Automation** | Not enough data | 8.7 (53 reviews) | #### Reimbursement | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Reimbursement** | Not enough data | 9.1 (58 reviews) | | **Expenses** | Not enough data | 9.2 (54 reviews) | | **Workflows** | Not enough data | 8.7 (54 reviews) | #### Platform - Mileage Tracking | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Reporting** | Not enough data | 8.6 (52 reviews) | | **Customer Support** | Not enough data | 8.8 (51 reviews) | #### Agentic AI - Mileage Tracking | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.6 (17 reviews) | | **Adaptive Learning** | Not enough data | 8.9 (18 reviews) | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Booking.com for Business** | N/A | N/A | | **Navan (Formerly TripActions)** | 9.2/10 | 684 | #### Setup | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Data** | Not enough data | Feature Not Available | | **Approvals** | Not enough data | 9.3 (529 reviews) | | **Alignment** | Not enough data | 9.3 (450 reviews) | #### Performance | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **KPIs** | Not enough data | Feature Not Available | | **Benchmarks** | Not enough data | Feature Not Available | | **Forecasting** | Not enough data | Feature Not Available | | **Savings** | Not enough data | 9.0 (391 reviews) | #### Payment Cards | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **One-time Virtual** | Not enough data | 9.3 (403 reviews) | | **Recurring Virtual** | Not enough data | 9.1 (374 reviews) | | **Physical** | Not enough data | 9.3 (417 reviews) | #### Reporting | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Real time** | Not enough data | 9.3 (427 reviews) | | **Multiple Views** | Not enough data | 9.2 (378 reviews) | | **Export** | Not enough data | 9.1 (365 reviews) | | **Budgets** | Not enough data | 9.2 (372 reviews) | #### Payments | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Vendor** | Not enough data | Feature Not Available | | **Recurring** | Not enough data | 9.2 (351 reviews) | | **Employee Reimbursements** | Not enough data | 9.5 (537 reviews) | | **ACH** | Not enough data | 9.2 (377 reviews) | #### Fraud & Risk Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Notifications** | Not enough data | 9.4 (450 reviews) | | **Unique Cards** | Not enough data | 9.2 (393 reviews) | | **Controls** | Not enough data | 9.3 (388 reviews) | #### Agentic AI - Spend Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Proactive Assistance** | Not enough data | 8.6 (21 reviews) | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Booking.com for Business** | 7.9/10 | 25 | | **Navan (Formerly TripActions)** | 8.8/10 | 5907 | #### Expense Reporting | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Expense Automation** | 7.6 (7 reviews) | 9.2 (2324 reviews) ✓ Verified | | **Integration** | 6.9 (9 reviews) | 9.0 (1990 reviews) ✓ Verified | | **Compliance** | 7.5 (8 reviews) | 9.2 (2091 reviews) ✓ Verified | | **Mobile Functionality** | 7.3 (10 reviews) | 9.3 (2652 reviews) ✓ Verified | #### Travel Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Ease of Booking** | 8.7 (22 reviews) | 9.5 (4762 reviews) ✓ Verified | | **Itinerary Management** | 7.8 (12 reviews) | 9.4 (4518 reviews) ✓ Verified | | **Trip Notifications** | 8.2 (13 reviews) | 9.5 (4628 reviews) ✓ Verified | | **Advanced Integrations** | 8.0 (9 reviews) | 8.9 (3064 reviews) ✓ Verified | #### Approval | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Rules** | 7.7 (10 reviews) | 9.2 (2488 reviews) ✓ Verified | | **Workflows** | Feature Not Available | 9.2 (2223 reviews) ✓ Verified | | **Submit** | 8.8 (7 reviews) | 9.4 (2580 reviews) ✓ Verified | #### AI - Travel Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Personalization** | Not enough data | 8.1 (543 reviews) | | **Predictive Analytics** | Not enough data | 8.0 (534 reviews) | | **Cost Savings** | Not enough data | 8.1 (534 reviews) | | **Efficiency** | Not enough data | 8.3 (535 reviews) | | **Real-Time Assistance** | Feature Not Available | 8.3 (539 reviews) | #### Agentic AI - Travel Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | 8.0 (158 reviews) | | **Proactive Assistance** | Feature Not Available | 7.9 (161 reviews) | #### Employee Risk Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | 9.4 (8 reviews) | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Payment Card Issuance | Product | Score | Reviews | |---|---|---| | **Booking.com for Business** | N/A | N/A | | **Navan (Formerly TripActions)** | 8.9/10 | 6 | #### Card Management | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Card Types** | Not enough data | Not enough data | | **Card Controls** | Not enough data | 9.7 (5 reviews) | | **Card Personalization** | Not enough data | Not enough data | | **Configuration** | Not enough data | Not enough data | | **Fulfillment** | Not enough data | Not enough data | | **Replacement** | Not enough data | 8.0 (5 reviews) | #### Controls | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Tokenization** | Not enough data | Not enough data | | **Security** | Not enough data | Not enough data | | **Card Networks** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Testing** | Not enough data | Not enough data | | **APIs** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Booking.com for Business** | N/A | N/A | | **Navan (Formerly TripActions)** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Travel Management Software](https://www.g2.com/categories/travel-management) **Unique to Navan (Formerly TripActions) (4):** [Payment Card Issuance Software](https://www.g2.com/categories/payment-card-issuance), [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management), [Mileage Tracking Software](https://www.g2.com/categories/mileage-tracking) --- ## Reviewer Demographics ### By Company Size | Segment | Booking.com for Business | Navan (Formerly TripActions) | |---|---|---| | **Small-Business** | 73.3% | 8.3% | | **Mid-Market** | 16.7% | 60.9% | | **Enterprise** | 10.0% | 30.7% | ### By Industry #### Booking.com for Business - **Mechanical or Industrial Engineering:** 13.8% - **Information Technology and Services:** 13.8% - **Computer Software:** 10.3% - **Computer & Network Security:** 6.9% - **Hospitality:** 6.9% - **Education Management:** 6.9% - **Apparel & Fashion:** 3.4% - **Biotechnology:** 3.4% - **Construction:** 3.4% - **Consumer Services:** 3.4% - **Other:** 27.6% #### Navan (Formerly TripActions) - **Computer Software:** 23.4% - **Information Technology and Services:** 16.9% - **Marketing and Advertising:** 4.8% - **Financial Services:** 4.7% - **Hospital & Health Care:** 2.5% - **Transportation/Trucking/Railroad:** 2.2% - **Automotive:** 2.1% - **Internet:** 2.0% - **Computer & Network Security:** 1.8% - **Health, Wellness and Fitness:** 1.7% - **Other:** 38.0% --- ## Alternatives ### Alternatives to Booking.com for Business - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (1971 reviews) - [Amex GBT Egencia](https://www.g2.com/products/amex-gbt-egencia/reviews) — 4.5/5 stars (888 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7058 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1575 reviews) - [myBiz by MakeMyTrip](https://www.g2.com/products/mybiz-by-makemytrip/reviews) — 4.5/5 stars (1071 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5641 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2386 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2420 reviews) - [Rippling Spend](https://www.g2.com/products/rippling-spend/reviews) — 4.7/5 stars (1884 reviews) - [Mesh Payments](https://www.g2.com/products/mesh-payments/reviews) — 4.6/5 stars (1066 reviews) ### Alternatives to Navan (Formerly TripActions) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2420 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (1971 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1575 reviews) - [Amex GBT Egencia](https://www.g2.com/products/amex-gbt-egencia/reviews) — 4.5/5 stars (888 reviews) - [Pleo](https://www.g2.com/products/pleo/reviews) — 4.7/5 stars (1435 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7058 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5641 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2386 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2102 reviews) --- ## Top Discussions ### Booking.com for Business - Title: [What is Booking.com for Business used for?](https://www.g2.com/discussions/what-is-booking-com-for-business-used-for) — 1 comment > **Top comment:** "It is used to book and manage complete business trips and choose from a wide range of accommodation, flights and car rentals" ### Navan (Formerly TripActions) - Title: [In what ways has Navan transformed corporate travel and expense management for modern businesses?](https://www.g2.com/discussions/in-what-ways-has-navan-transformed-corporate-travel-and-expense-management-for-modern-businesses) — 4 comments > **Top comment:** "Gamechanger. With places I've worked in the past, I had to collect receipts, scan them, upload them, categorize them, and then wait to get reimbursed or for..." - Title: [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) — 4 comments, 2 upvotes > **Top comment:** "Hi Jayshree, TripActions provides corporate travel and finance managers with robust reporting and analytics for those traveling within the organization. I..." - Title: [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) — 3 comments, 1 upvote > **Top comment:** "Now without thinking much, book the flight ticket to China. It is an amalgamation of culture, technology, and tradition. Travelers all over the world every..." - Title: [Is there a way for my receipts to get automatically loaded to my TripActions account?](https://www.g2.com/discussions/24818-is-there-a-way-for-my-receipts-to-get-automatically-loaded-to-my-tripactions-account) — 2 comments, 1 upvote > **Top comment:** "yes. If you have the application in your phone, you may "scan" the receipt and it will be loaded automatically. The smart app may classify it and you may..." - Title: [How could i transfer my amazon points to friends or relatives](https://www.g2.com/discussions/15485-how-could-i-transfer-my-amazon-points-to-friends-or-relatives) — 2 comments, 1 upvote > **Top comment:** "You're sent a code from Amazon to upload as a gift card. Instead of you uploading it to your account, I think you can just email it to your friend/family..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/booking-com-for-business-vs-navan-formerly-tripactions)