I use Booking.com for Business for all of my bookings for business hotels. I really find the platform functional and easy to use, which is a big plus for me. It's handy having all my invoices right there if I need to look anything up. I appreciate being able to see all of the bookings, including history, and it enables multiple members of staff to access rates, which is super useful. Genius rewards and the carbon footprint calculator are some features I really value. I also love that it allows us to manage flights, hotels, car hire, etc., all under one roof, making it easy to track all travel-related costs in one place. And, as for the initial setup, it was very easy. Review collected by and hosted on G2.com.

Some trips don't look the same when you try to print them off for an itinerary. It would be better if they all showed up like the booking confirmation print. Review collected by and hosted on G2.com.

The number of options presented, the contribution of other customers' opinions. Review collected by and hosted on G2.com.

It is aimed at the executive segment and offers the possibility to filter evaluations by features, price range, and opinions, making it easier to find relevant information according to what is being sought. Review collected by and hosted on G2.com.

The ability to search properties by location, availability, price and number of beds and rooms. I also appreciate the fact that you are competing directly with AirBnB, so you are listing private rooms or flats, or small commercial bedsits in addition to traditional hotels. I usually find that, thanks to my discount, I can book the same property more cheaply via Booking.com. I also appreciate the assistance from a customer service person when required. Review collected by and hosted on G2.com.

A long-time issue I have experienced is that search specification of number of rooms or beds seems to be ignored. For each project I am booking for a set number of colleagues, some of whom I can ask to share twin rooms and some of whom need their own bedroom, so replies thrown up which assume that two adults can share a double bed are of no use to me.

The system of adding names of travellers is of no use to me. When booking I usually do not have confirmation of the names of the colleagues travelling with me as they are freelance and may be swapped before the booked dates, or for overseas projects I am probably booking the rooms far in advance, to lock in the prices I am quoting to my client, before I have engaged the crew.

I was disappointed recently to find when the chatbot could not answer my query re a stay double booked by the property, I was simply directed to a voice chatbot, which also couldn't help, so as it was the middle of the afternoon with nowhere to stay that night, I had to risk going ahead and making another booking without confirmation that the first booking would be refunded, though later communication stated that it would be. I did later receive a call from a customer service person which was much appreciated. Review collected by and hosted on G2.com.

I like the map view option because I can visually see the locations in relation to where the workforce needs to be. It is also an easy-to-use website with a simple booking procedure. Review collected by and hosted on G2.com.

I don't like the lack of guaranteed VAT invoices. There were also issues with the setup regarding personal and business emails, which was not really straightforward. Review collected by and hosted on G2.com.

Being able to pay for our employees’ rooms in advance, without having to fill out an authorization form for every hotel, has been really helpful. Review collected by and hosted on G2.com.

It’s disappointing that Booking.com doesn’t always show availability, even when the hotel has rooms available on its own website. Review collected by and hosted on G2.com.

You are given several options of rooms and very often you don't have to pay until 1 months before you go, or you can cancel within a date, sometimes it makes sense rather than booking direct with the hotel or villa holidays Review collected by and hosted on G2.com.

so far i don't have any dislikes about booking.com its my prefered option Review collected by and hosted on G2.com.

I like the easy booking management and payment with Booking.com for Business since all my cards are registered. I appreciate the payment efficiency, especially when booking at local hotels. It's convenient to fill in card details and have the option for a temporary block if something seems suspicious. Review collected by and hosted on G2.com.

I had a really bad experience with Booking.com for Business last summer, and I want to avoid using it as much as possible. I booked a hotel, but then I received WhatsApp messages from the so-called hotel saying that payment wasn't received. after many attemps i booked another hotel but was charged the amount of 950 euro anyway. I find your customer service very difficult to reach, and I've never had an answer on my mail. I lost 950 euro and you did not even get in toutch with me, I hope you guys go bankrupt. Review collected by and hosted on G2.com.

It goes quickly and easily, you reach the goal Review collected by and hosted on G2.com.

That you now have to pay immediately, not just at the hotel. Then you often have difficulties obtaining a tax-valid invoice. Review collected by and hosted on G2.com.

I use Booking.com for Business for regional travel, and it makes it easier to find something that is good value for money. I like that it has recommendations too. The ease of use is really nice, and it's all compiled for you with a filter function that takes the stress out of booking travel. I like the Genius program too. The initial setup was very easy. Review collected by and hosted on G2.com.

A tax invoice sent to you directly after your stay. Review collected by and hosted on G2.com.

I prefer the classic Booking over Booking for Business. Review collected by and hosted on G2.com.

I initially found it difficult to print the booking details. I don't want to "change" the booking, just print it. Review collected by and hosted on G2.com.