--- title: Booking.com for Business Reviews meta_title: 'Booking.com for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Booking.com for Business works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 48 scale: '5' date_modified: '2026-11-13' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Booking.com for Business Reviews & Product Details

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Booking.com for Business Reviews (48)

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Booking.com for Business Reviews (48)

3.8
48 reviews

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Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"easy to use and collect rewards"
4/5
What do you like best about Booking.com for Business?

its very simple to use and its effective Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

the number of times I have to track my reference numbers Review collected by and hosted on G2.com.

Nyjil N.
NN
Nyjil N.
Talent and Technology Strategist
Mid-Market (51-1000 emp.)
Originally submitted 2/6/2024
"Easy to use interface and large selection of properties"
5/5
What do you like best about Booking.com for Business?

We have been using booking.com for Business for over a year. Implementing the system company-wide and assigning new users and roles was very easy. We use booking.com almost every 2 weeks. We can manage our travel expenses easily as booking.com integrates with our Google Workspace. Overall we are very pleased with the website. It is easy to search and find the properties, read user reviews and complete the booking. Filters are easy to use. We had interacted multiple times with their customer service team, they are very knowledgeable and courteous. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Cancellation and refund are tricky. Although they provide refunds, last-minute cancellations will result in NIL refunds. Also, I guess they do not have any real-time availability checking mechanism. Sometimes they accept a booking, but the property would have already booked out. That needs to be sorted out. Review collected by and hosted on G2.com.

LR
Leyo R.
Small-Business (50 or fewer emp.)
"Overly priced, cheap accommodation with 0 to no customer service"
0.5/5
What do you like best about Booking.com for Business?

Lots of properties but very difficult to search Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

No property safety or business friendly score, Buggy website, no AI enabled search just dumps a bunch of properties, was not able to delete my account hence wondering if they are GDPR compliant as thats a requirement for Euro business Review collected by and hosted on G2.com.

Abhijit M.
AM
Abhijit M.
Developer
Computer Software
Small-Business (50 or fewer emp.)
"Fast Bookings and Management"
5/5
What do you like best about Booking.com for Business?

The best thing about booking.com for business is that I get GST input return which a normal customer doesn't get. This helps me in saving money while paying my taxes and consider my expenses at the same time. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

The rates can be better than other flight booking websites. While the other hotel booking etc is fine. Also introducing more coupons and offers would be so great. Review collected by and hosted on G2.com.

Sonia A.
SA
Sonia A.
AGM - HR Training & Administration
Small-Business (50 or fewer emp.)
"Easy to use"
3/5
What do you like best about Booking.com for Business?

Booking.com for business is very easy to use..We receive updates regularly via emails & sms. This helps us boost our business Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

There is no fee charged by the customers in case of cancellation of a booking. We keep the room booked and do not take any other booking but in case guest cancels then it's a loss for us Review collected by and hosted on G2.com.

AS
Anthony S.
Mid-Market (51-1000 emp.)
"Easiest way for booking hotels"
4.5/5
What do you like best about Booking.com for Business?

Find best hotel rates in 3 clicks, I can manage business travel expenses in simple way through booking.com for business Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Currency Exchange rates are changed automatically based on IP address and it's not my preferred selection. Please fix this issue asked show default price in USD. Review collected by and hosted on G2.com.

Mohamed A.
MA
Mohamed A.
Telecommunications Engineer
Small-Business (50 or fewer emp.)
"Best method for finding hotels and more"
5/5
What do you like best about Booking.com for Business?

It is simple to use, provides a vast array of options for any service, and aids in budgeting, "Booking" it considered as largest platform for booking hotels, along with enticing discounts. With your phone, you can quickly and at the best price reserve a room. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

It's challenging to make a reservation in advance during the holidays because of the prices. Additionally, they have high taxes, which you receive after about a month if you opt to have your customers pay through their website. It's safe, but high taxes. Review collected by and hosted on G2.com.

Ravi R.
RR
Ravi R.
Vice President
Small-Business (50 or fewer emp.)
"Booking.com needs UI enhancement"
2.5/5
What do you like best about Booking.com for Business?

It has variety of option and no advance payment booking is best option Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

UI needs enhancement. Customer service is delayed. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Is a good tool, not perfect but useful"
3.5/5
What do you like best about Booking.com for Business?

The best part of this tool is the booking.com conditions and rates for accommodations. You can merge your booking.com discount percentage into this one, and manage personal profile and business. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

If you don't introduce your employees' information there, you can't ask for a business trip. It is a little annoying when you have more than 50 employees and you need to put their information in one day. Also, when you book a hotel, for business purposes, you don't have the option to pay in advance. This is also very annoying because most of the time your employees don't want to pay the hotel, and you need to contact the hotel to ask for the authorization form. You spend a lot of time and effort in this process. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Good intermediary platform for corporate booking"
4.5/5
What do you like best about Booking.com for Business?

Cancellation policies and taxes are transparent. Ease of use. Reliable Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Not much negative reviews. Overall price could be discounted at some cases. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity almost 3 years ago

What is Booking.com for Business used for?

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