--- title: Booking.com for Business Reviews meta_title: 'Booking.com for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Booking.com for Business works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 48 scale: '5' date_modified: '2026-11-13' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

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Booking.com for Business Reviews (48)

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Booking.com for Business Reviews (48)

3.8
48 reviews

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BJ
Birgit J.
Project Management Assistant
Small-Business (50 or fewer emp.)
"Lots of options, but hard to make changes"
3.5/5
What do you like best about Booking.com for Business?

Lots of options in different price classes Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

When you have changes, they refer to arrange it with the hotel and that is in most cases not easy, because hotels don't answer. I think that booking business should arrange this. Because we contact the hotel and they sent me back to Booking and vice versa Review collected by and hosted on G2.com.

SL
Sergio L.
"Quick in Search, Deficient in Support"
0.5/5
What do you like best about Booking.com for Business?

I like that Booking.com for Business allows me to search for hotels relatively quickly. The speed in searching is convenient. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

I don't like the customer service and the non-compliance with policies. Even though I am a Genius 3 with more than 64 bookings, I had problems with the price matching policy. The communication is tedious and evasive. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Great Pricing, Instant Booking Confirmations, and VAT Receipts, far cheaper than other sites"
5/5
What do you like best about Booking.com for Business?

Great Pricing compared to other sites, bookings always confirmed instantly and a VAT receipt sent through Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

nothing, every time i use it i am happy with the outcome Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great choice and pay-on-site flexibility, but refunds are a real challenge"
3.5/5
What do you like best about Booking.com for Business?

I mainly book rooms for two overnight stays... I like that Booking gives me multiple choices, pics and pricing. I like that they give me the option to pay on site. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Getting refunds from Booking seems impossible... that is why I do not pay you up front... in the remote sales person world... it only takes 1 time for me to have to cancel a trip and never get my money back. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
Originally submitted 2/11/2026
"Clear but somewhat rigid: Email address in account cannot be changed"
3/5
What do you like best about Booking.com for Business?

It is actually very clear, but sometimes rigid Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

For example, I cannot change my email address in the account, even though we have changed our email domain for years, I cannot transfer the data to my new address Review collected by and hosted on G2.com.

AL
Arnaud L.
Fondateur
Small-Business (50 or fewer emp.)
"Find accommodation easily: hotel or apartment in a few clicks"
4.5/5
What do you like best about Booking.com for Business?

Ease of finding accommodation, hotel, or apartment. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

The interface is a bit outdated and cluttered Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Support for business trips, but cumbersome invoicing and support"
3/5
What do you like best about Booking.com for Business?

The detailed search functions that allow a booking with the preferences we need for our service and business trips Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Invoicing is cumbersome to inquire about at foreign hotels, as it is usually not specified which responsibility is present. Support requests are very cumbersome on both sides. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"One Dashboard Makes Managing Multiple Bookings Effortless"
4.5/5
What do you like best about Booking.com for Business?

All my bookings can be accessed through one dashboard. It makes managing multiple bookings straightforward. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

The ability to find support for any booking after the travel seems to be missing. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Huge Hotel Portfolio with Great Repeat-Customer Price Benefits"
4.5/5
What do you like best about Booking.com for Business?

huge portfolio of hotels

nice price benefits for repeat custmers Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

as a user, I don't see /I am not aware of any benefits specifically for 'booking.com for business' compared to the 'regular' booking.com Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"I like to use it again and again"
4.5/5
What do you like best about Booking.com for Business?

Good deals in good hotels. Never had bad luck so far. Review collected by and hosted on G2.com.

What do you dislike about Booking.com for Business?

Everything is fine, I'm always satisfied again. Review collected by and hosted on G2.com.

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GU
Guest User
•
Last activity almost 3 years ago

What is Booking.com for Business used for?

0 Upvotes
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