Bonterra DonorDrive Reviews & Product Details

It is so easy to use. Everything makes sense, and it runs so smoothly across platforms. Review collected by and hosted on G2.com.

Logging on every so often, kicking you off. Review collected by and hosted on G2.com.

What is most helpful about DonorDrive is its ease of use. DonorDrive is very easy to navigate and is friendly to users of all ages. For example, my grandmother who is not technology-friendly had a perfectly fine time using DonorDrive. The site is simple, yet has many behind the scenes features that only improve the use. I use DonorDrive often and it is the fundraising site Penn State uses for THON. It has been very easy to implement within our org and from what our members have said, they have integrated well, as have I. Review collected by and hosted on G2.com.

The admin side of DonorDrive can be slightly confusing and difficult to navigate if you've never used it before. There are a lot of hoops to jump through to get to where you want to go. There are almost so many features that it gets confusing. If there were more straightforward ways to navigate the admin side, I would have no dislikes about the program. However, whenever I do encounter an issue, DonorDrive's customer support is very helpful in helping navigate the problem. Review collected by and hosted on G2.com.

DonorDrive is an easy to use site that keeps our fundraising organized & allows us to stay on track! Review collected by and hosted on G2.com.

Two-step authentication can be frustrating, but we know it's for our own good for security purposes! Review collected by and hosted on G2.com.

DonorDrive's customer service is the best I've experienced in fundraising software. They address any question or concern immediately, along with follow ups on any issues that may occur. The product is easy to use from an administrative standpoint and intuitive for participants to use. DonorDrive has helped boost our fundraising from $1.2m to a $1.8m event is 3 years. Review collected by and hosted on G2.com.

There are a few administrative areas that could be improved withbthe product including the ability to create custom reports without having to go through support, and the ability to delete old forms, participant types and other items. Review collected by and hosted on G2.com.

Easy to use platform for the correct and optimal development of donor processes Review collected by and hosted on G2.com.

It requires a curve of learning, it's not difficult but it requires some time Review collected by and hosted on G2.com.

By far and away, the ability to run customized reports is my absolute favorite feature of DonorDrive. I also find it very easy to use from a new users perspective. The learning curve for me was much flatter than other databases I've used. Finally, the integration between DonorDrive and other systems we use seems consistent and reliable. Review collected by and hosted on G2.com.

I haven't yet really encountered anything overly limiting about DonorDrive. if I'm being truly critical in a very picky way, the fact that I get logged out after just a few minutes of inactivity is slightly annoying. Review collected by and hosted on G2.com.

DonorDrive empowers our organization to deliver a seamless experience for both our fundraising administrators and donors. The platform's intuitive design simplifies the creation and management of peer-to-peer fundraising campaigns. The user-friendly interface caters to both back-end and front-end users, ensuring efficient campaign management and a positive donor experience.

Beyond the exceptional product, the DonorDrive team has established themselves as a valuable partner in achieving our mission. Their commitment to problem-solving ensures we can consistently provide the best possible experience for our constituents. The team's responsiveness extends beyond our expectations. Review collected by and hosted on G2.com.

In some aspects, the product feels over-simplistic. Lacks some administrative functionality, more granular settings and access on the admin side is desired. Review collected by and hosted on G2.com.

Super clear ways to get to everything and sort through the pages. Every time I log on it loads super fast and moves very quickly. It was easy to learn and get used to the software. Review collected by and hosted on G2.com.

Wish there was an option to sort by the date the page was made. Other sort options are good! Review collected by and hosted on G2.com.

Donor Drive has been a great platform for my non-profit to increase our online fundraising revenue and constituency! The program is easy to use, both for us administrators and for our fundraising participants, and the system offers great reporting, customization, etc. Review collected by and hosted on G2.com.

The email functionality could be improved. It's pretty basic HTML with little customization options, so we aren't really able to brand it in a way that feels like it comes from our organization. We don't really use the email functionality for that reason. Review collected by and hosted on G2.com.

I find the Event Insights page especially helpful when organizing data. Review collected by and hosted on G2.com.

I do with the Reports section came with an instruction page. Unless you use the Reports regularly I feel like it is problematic to navigate. Review collected by and hosted on G2.com.