Bonterra DonorDrive Reviews & Product Details

The ability to see past events and their outcomes. I also like how you can see how many of each specific ticket type sold from previous events. Review collected by and hosted on G2.com.

I dislike how it’s confusing whether DonorDrive or Help Make Miracles should be used. The Help Make Miracles site was recommended to me, but DonorDrive is the actual website that is used to create and track events. Review collected by and hosted on G2.com.

Our team is still fantastic and we still love the product and the integration. Support is still top notch in most cases. Review collected by and hosted on G2.com.

The acquisition has seemed to slow down the roadmap quite a bit. It also seems like there might be more bureaucracy going on, which feels less focused on customers. There's still a number of features for individual giving forms and events that we'd love to see like more flexible layouts, upgrades to placeholders, sponsorship sales, and improvements to reporting. There also have not been any AI related upgrades, and I'd like to see this to ensure that the product isn't falling behind. There also seems to be less support coverage on chat, which is a bummer. Review collected by and hosted on G2.com.

Focus has been easy for our end users to adopt. It offers strong peer-to-peer fundraising tools and tight CRM/data integrations, which help us as a nonprofit save staff time and raise more money. Review collected by and hosted on G2.com.

For us, the reporting has some serious gaps and still needs refinement, and overall it feels very clunky to use. It’s also typically laggy when running reports, which makes the process frustrating. We also find the email tools to be really inadequate. Review collected by and hosted on G2.com.

It is very easy to send the link for others to donate. I like how accessible and organized the app is. Review collected by and hosted on G2.com.

I do not dislike anything. I think it is a great app. Review collected by and hosted on G2.com.

I like Bonterra DonorDrive for its easy peer-to-peer fundraising capabilities and the fast initial setup. Review collected by and hosted on G2.com.

I think it could be improved if fundraisers could learn the platform faster. Review collected by and hosted on G2.com.

I love the ease of Bonterra DonorDrive with everything needed on one platform. It's great for getting participants registered, accepting donations, and tracking fundraising. My favorite part is the emails, which we use a lot to contact our participants without having to keep track of all the emails and names. We can easily separate emails to send to participants with different experience levels, like first year versus five years. I've heard the initial setup was super easy too. Review collected by and hosted on G2.com.

Maybe more ways to narrow down who the emails get sent to Review collected by and hosted on G2.com.

I like the custom integration. Availability for the teams to register themselves and do required fundraising. Review collected by and hosted on G2.com.

No, they have had great changes. I can’t think of anything that really makes me say that they need to improve maybe the formatting of the HTML on landing pages. Review collected by and hosted on G2.com.

My role has recently shifted and I will be using DonorDrive in new and more ways than in the past, so while I'm not sure what new features have been implemented since Bonterra, I'm eager to find out. Review collected by and hosted on G2.com.

Still not a fan of the time out button! Review collected by and hosted on G2.com.

I love that Donor Drive is easy to navigate and provides real-time insights into the upcoming events and participants that have registered. It makes reaching out to constituents simple, and I can pull results quickly. I also enjoy the ability to sort the results by date or donation amount. Review collected by and hosted on G2.com.

I wish there was a way to pull reports or download a list of participants and their donations into an Excel or easy-to-read spreadsheet. While Donor Drive has been a great tool for reaching out to our constituents, this would go a step further and make it even quicker and simpler to track outreach. Review collected by and hosted on G2.com.

I'm using DonorDrive in the context of organizing a Mini-THON event for my high school. As such, there is a mix of:

-Adults using it in an advisory/administrative role.

-Student officers using it in a leadership position.

-Student participants using it as a means to be part of the event.

These are three widely different applications and yet the software seems to have come easily to all three groups. I enjoy how powerful it is, allowing me to export exactly the data I want with custom formatting. My students are able to provide troubleshooting for their peers without resorting to contacting me every time, and the normal users (event participants) are registering and creating teams with ease. Review collected by and hosted on G2.com.

Minor, but I found I had to adjust a bit to some terminology. I had to learn what "Event Insights" meant and how that might be different from "Control Panel," for example. Every new piece of software has a learning curve, though. Review collected by and hosted on G2.com.