---
title: Bonterra DonorDrive Reviews
meta_title: 'Bonterra DonorDrive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 269 reviews by the users' company size, role or industry
  to find out how Bonterra DonorDrive works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 269
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---


# Bonterra DonorDrive Reviews
**Vendor:** Bonterra  
**Category:** [Fundraising Software](https://www.g2.com/categories/fundraising)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 269
## About Bonterra DonorDrive
Crush your supporter acquisition goals, boost stewardship and engagement, and level up your mission impact with the Bonterra DonorDrive enterprise fundraising platform. Create meaningful supporter experiences with peer-to-peer fundraising events, tailored giving campaigns, native mobile app, Activity Tracking, and Livestream Fundraising.



## Bonterra DonorDrive Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Bonterra DonorDrive, finding it helpful and straightforward for managing events. (11 reviews)
- Users value the **top-notch customer support** of Bonterra DonorDrive, appreciating the helpful guidance and resources provided. (4 reviews)
- Users find the **easy-to-understand donor management** features of Bonterra DonorDrive incredibly helpful for event success. (4 reviews)
- Users appreciate the **customization options** on DonorDrive, enhancing event management and donor engagement seamlessly. (3 reviews)
- Users appreciate the **easy setup** of Bonterra DonorDrive, making organization and management straightforward and efficient. (3 reviews)
- Features (3 reviews)
- Users appreciate the **navigation ease** of Bonterra DonorDrive, finding it straightforward and efficient for managing events. (3 reviews)
- Users value the **comprehensive reporting** capabilities of Bonterra DonorDrive, enhancing event management and fundraising visibility. (3 reviews)
- Users love how **easy and intuitive** DonorDrive is, enabling quick navigation and fast access to vital information. (3 reviews)
- Customizability (2 reviews)

**What users dislike:**

- Users note a **learning curve** with Bonterra DonorDrive, requiring time to adapt to its terminology and features. (3 reviews)
- Users note that **limited customization** restricts design adjustments and complicates functions like bulk importing form responses. (2 reviews)
- Users express concerns about **missing features** in Bonterra DonorDrive, impacting customization and overall functionality. (2 reviews)
- Users feel that **report generation lacks flexibility** , making it difficult to efficiently track participants and donations. (2 reviews)
- Users feel the **UI/UX design is outdated** , suggesting a need for a more flexible page builder experience. (1 reviews)
- Difficult Setup (1 reviews)
- Inaccuracy (1 reviews)
- Insufficient Documentation (1 reviews)
- Login Issues (1 reviews)
- Poor Customer Support (1 reviews)

## Bonterra DonorDrive Reviews
  ### 1. Great Product - Even Better Implementation Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about Bonterra DonorDrive?**

We replaced our old tool because DonorDrive is so user-friendly. Your pages look a lot more professional. The tool is very flexible to use as well.  

I loved the implementation team.  They have a great process to follow, but if you need custom work, they have a process for that too.  They are very helpful and willing to do whatever it takes to make your implementation go smoothly.

Post-implementation support has been above and beyond what we expected.

**What do you dislike about Bonterra DonorDrive?**

I haven't found anything I don't like yet.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive is helping us better manage our fundraising events.  From exceptionally curated events to events that are do-it-yourself. The tool provides the flexibility to manage it all.

**Official Response from Kasey Cuppoletti:**

> Thank you for taking the time to let us know about your great experience with DonorDrive! We're so happy to hear that you've had a great experience with our Implementation team as well. Happy fundraising!

  ### 2. 10/10 I would recommend to other fundraisers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about Bonterra DonorDrive?**

DonorDrive makes fundraising for my organization very accessible and easy! We use this platform daily, and find it is easy to learn how to use. We have found success with this platform, and I'd reccommed it to other fundraisers.

**What do you dislike about Bonterra DonorDrive?**

It can be a little glitchy on mobile, but it usually is not.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It makes a wonderful all-in-one fundraising platform, as it combines Paypal among many other transaction websites.

  ### 3. Dance Marathon Program Coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Bonterra DonorDrive?**

I like that this is a software that I can use with my dance marathon students. It is incredibly helpful once you get the hang of it.

**What do you dislike about Bonterra DonorDrive?**

When looking at the "Transactions" tabs, I often want to look at which student is getting a donation, not so much the donor's name. If this could be a bit different, that would be so helpful. Additionally, I wish that there was a way to pull "Event Snapshots" at specific times, just like I can pull a report and schedule it for a specific time.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It helps with getting funds and being able to track them over time.

**Official Response from Kasey Cuppoletti:**

> Thank you for your feedback, Jason! Excited to hear it's helping you with your fundraising. I'll share the reporting feedback with our product team -- great ideas!

  ### 4. DonorDrive Support is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gail S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Bonterra DonorDrive?**

I'm new to the software.  Any questions I send over to the tech support, they answer quickly and clearly.

**What do you dislike about Bonterra DonorDrive?**

I'd love to be able to view the reports online without having to export them first.  Sometimes it takes a couple iterations to be able to make sure all the information and filters are exactly what you need.  More efficient to view it before exporting the data.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Helping me create accurate reporting

**Official Response from Kasey Cuppoletti:**

> Thank you for your feedback! Glad to hear that our Support team has been helpful and you're able to create accurate reporting. We appreciate the feedback about the reports/exports as well -- we'll take this into consideration for future improvements.

  ### 5. DonorDrive is awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about Bonterra DonorDrive?**

The ease of collecting and keeping track of donations. It is easy to set up and send out to our donors.

**What do you dislike about Bonterra DonorDrive?**

Having to get a code every other day we log in. I understand having a verfication process and the need of that because of financial information. It is inconvieniet if we do not have our cell phone handy to sign in.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It has made our fundraising efforts so much easier. Our donors have a record of their donation, they can donate via credit card. We also have a digital record of donations. It also is so easy to send out on social media and receive donations who we would not otherwise be able to.

**Official Response from Kasey Cuppoletti:**

> Happy to hear it's made your fundraising efforts easier! Thank you for taking the time to leave your feedback!

  ### 6. Development Manager using DonorDrive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline M. | Development Manager, Bike MS, Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Bonterra DonorDrive?**

It has been by far the easiest thing for my fundraisers to use!

**What do you dislike about Bonterra DonorDrive?**

If it could link to Salesforce somehow that would be a game changer!

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It's never been easier to upload checks via the app!

**Official Response from Kasey Cuppoletti:**

> Hi Caroline - thank you for taking the time to leave your feedback! Great to hear it's been easy for your fundraisers and you're enjoying the mobile check deposit feature in our mobile app! 

We have a native integration for Salesforce Nonprofit Success Pack and Salesforce Nonprofit Cloud. Please feel free to reach out to our Support team via the Support Portal so we can chat more about what you're looking for.

  ### 7. Executive director of Dance Marathon Fundraiser at a Florida college.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2024

**What do you like best about Bonterra DonorDrive?**

It is easily organized with a clear layout that helps to find all the necessary resources.

**What do you dislike about Bonterra DonorDrive?**

It can be difficult to access certain information or records, takes scrolling or loading through multiple pages.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Organization of funds and event management.

  ### 8. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** ashley p. | Development Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Bonterra DonorDrive?**

When I need help, an employee everytime answer in a very short time and resolve my problem.

**What do you dislike about Bonterra DonorDrive?**

i like everything of donor drive so I dont have anything that dislike me.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

inscriptions, refunds, etc

**Official Response from Kasey Cuppoletti:**

> Thanks, Ashley! Great to hear that you've had a great experience with our Support team and platform. 

  ### 9. It is for a great cause, and it our main way of fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Bonterra DonorDrive?**

I think that it is easy to navigate and keeps good records.  I have been trying to explore more of the admin page and it is helpful in filtering participants.

**What do you dislike about Bonterra DonorDrive?**

I with there some more features to the participants, or I found something while exploring.  I thought that I was the administrator for my page, and I was trying ot unlock the notification to participants who have not raised any money yet this year for THON, and I was unable to do so... Im not sure if I was doing something wrong or needed to edit something to unlock it, but that would be helpful for the future, to have access to it.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

They have been largest contributor to how we have fundraised money for THON.

**Official Response from Kasey Cuppoletti:**

> Thank you for taking the time to provide your feedback! I'm happy to hear that you're generally enjoying DonorDrive. 

Please contact us at support@donordrive.com at your convenience to discuss the participant notification mentioned so we can offer a solution. 

  ### 10. Some password trouble but a great experience otherwise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler S. | Lifeguard/Swim Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Bonterra DonorDrive?**

I love the purpose and the sense of giving

**What do you dislike about Bonterra DonorDrive?**

I dislike page requests because I wanted to get started right away.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It makes it easy for all donations to be in one spot.

  ### 11. The best peer-to-peer platform I know

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Bonterra DonorDrive?**

My favorite feature is the notifications and automated emails because audiences can be specifically segmented.

**What do you dislike about Bonterra DonorDrive?**

Like any fully-featured platform, the learning curve is a bit steep. Users of Luminate/TeamRaiser will have no problems, but the platform is not as intuitive as many others.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive is replacing a registration/fundraising platform that was buggy and difficult to use.

**Official Response from Kasey Cuppoletti:**

> Thanks for your feedback! Great to hear that you're taking advantage of the marketing automation / notifications! 

Thank you for your thoughts on the learning curve. We have work in progress to help improve the new client onboarding experience this summer.

  ### 12. Professional DonorDrive User

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Bonterra DonorDrive?**

DonorDrive is exceptionally helpful for assisting fundraisers with personal campaigns, especially around our athletic events.

**What do you dislike about Bonterra DonorDrive?**

I don't feel that DonorDrive is the most user-intuitive platform. The solve for this is incredibly responsive, helpful support staff.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive meets our DIY fundraisers and gives them the tools necessary for their organic fundraising efforts.

**Official Response from Kasey Cuppoletti:**

> We're glad to hear that DonorDrive has been exceptionally helpful for DIY fundraisers! Additionally, thank you for the feedback about usability and our support team! 

We'd love for you to join our customer research panel to provide more insight on your experience. If interested, please log in to your DonorDrive admin, click Support, and click Join the Panel. 

  ### 13. Ease of use makes this an excellent tool for Fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Bonterra DonorDrive?**

Donordrive not only offers a user-friendly platform but also opens up a world of creativity in site creation. The ability to upload and organize photos and use of different fonts adds a visually captivating element, ensuring that your site is not just a destination but an experience. This visual appeal goes beyond aesthetics; it's a powerful tool to increase traffic and engage visitors.

Donors can effortlessly contribute to your cause, making the act of giving a smooth and gratifying experience. The inclusion of goal posts adds an exciting dimension, turning each donation into a step towards achieving a shared objective. It's not just about contributing; it's about being part of a journey, and these goal posts serve as motivational milestones.

**What do you dislike about Bonterra DonorDrive?**

I appreciate DonorDrive for its many strengths, but if I were to express a point of improvement, it would be the reporting process. While the platform offers valuable insights, creating a custom report can be a bit more challenging than I'd prefer.

It feels like the process demands a higher level of knowledge and insight than one might expect, making it less user-friendly for those who may not be experts in data analysis. A more intuitive and simplified reporting feature would undoubtedly enhance the overall user experience.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

The platform's ability to exponentially increase our visibility is nothing short of remarkable. Every individual who participates and every team that is formed becomes a catalyst for our cause, extending our influence far beyond what we could achieve through traditional means.  The beauty of DonorDrive lies in its capacity to effortlessly amplify our efforts. In the past, reaching out to donors on such a scale would have demanded an immense amount of effort and resources. However, DonorDrive simplifies this process, allowing our community to organically grow and spread the message of our cause

**Official Response from Sam Moore:**

> Thank you so much for your review! It's great to hear that you're taking advantage of so many DonorDrive features like fundraising milestones, and that the platform has helped to increase awareness for your cause. It also sounds like you're making great use of our site design features - I would encourage you to check out our recently-released Custom Palettes and Theme Settings features for additional design customization, if you haven't had a chance yet! Thank you also for your feedback about the user-friendliness of custom reports; I will take that back to the rest of the team.

  ### 14. I love using this fundraising app for the miracle network dance marathon annual event.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Bonterra DonorDrive?**

The ability to see analytics and use simple QR codes and links for donors.

**What do you dislike about Bonterra DonorDrive?**

The complications in donating via Venmo.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Organizing and giving a central platform to our fundraising.

  ### 15. DonorDrive is user-friendly and donor friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Bonterra DonorDrive?**

I enjoy how easy it is for donors to make a donation! Additionally, the feature that allows donors to display the donation amount, message, and their name to only the user is an incredible feature. It takes away the stigma that accompanies donating. As a user, I enjoy how easy it is to track donations, send thank-you messages, and set milestones. It is also very easy to set up an account and check your donations. Even though I have never had to use Customer Support, my peers have and they find the help line to be very beneficial. I use DonorDrive almost everyday in tracking my donations because it has integrated so easily with my other applications.

**What do you dislike about Bonterra DonorDrive?**

The only aspect that I dislike about DonorDrive is the fact that some users can use Venmo and some cannot. As a college student, I have noticed that some of my peers do not carry their debit or credit cards with them, but they do have those cards connected to Venmo.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive is helping to combat the stigma around donating to very causes. Some donors are not as reluctant to donate if the sight is sketchy, or if the process is too lengthy. DonorDrive keeps the process short and friendly, while also welcoming the donors to donate.

**Official Response from Ryan Headrick:**

> Hello,

Thank you so much for your review. It's great to hear your perspective as a fundraiser. As for Venmo, I'll make sure to let our team know and see what might be happening.

Thanks again!

  ### 16. Donor Drive is user friendly and their support team goes above and beyond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia C. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Bonterra DonorDrive?**

The Donor Drive platform is a simple and provides every option you would need for fundraising. 

The DD team is with you every step of the way and always responds in a timely manner.

**What do you dislike about Bonterra DonorDrive?**

I haven't really experienced a down side to DD.  If there is an option that would make our experience better, we would make the recommendation and the DD team would try to make our vision happen.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Their online donation/registration process is user friendly for our constituents.

**Official Response from Kasey Cuppoletti:**

> Thank you so much for your feedback, Cynthia! Awesome to hear about your great experience with the platform and more importantly, our team! 

  ### 17. Amazing and easy experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savannah C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2023

**What do you like best about Bonterra DonorDrive?**

I like how specific I can find things using the search. I can find emails and phone numbers needed to do things as executive director and can easily explain information with other membners of my team.

**What do you dislike about Bonterra DonorDrive?**

Without having guidance of a previous user or an introductory lesson on how to use DonorDrive it can get confusing with all of the different tabs and subject lines.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive is solving the issue of having to figure out past statistics. Since covid our personal Dance Marathon has not been raising as much money as in past years and with using this system I can figure out when and how we raised the most money.

**Official Response from Ryan Headrick:**

> Hi Savannah. Thank you so much for your review and sharing your experience with DonorDrive. It's exciting to hear how the search and reporting features of DonorDrive are helping you find historical fundraising trends for your organization.

If you ever need anything or have questions about the admin, our support team is always available to assist. You can reach them via the Support section of the Admin interface or by emailing support@donordrive.com

Take care and thank you again for your review!

  ### 18. I have thoroughly enjoyed using DonorDrive throughout my college experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jarrett G. | Server, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Bonterra DonorDrive?**

The ease of navigating the site and moving across different pages.

**What do you dislike about Bonterra DonorDrive?**

It can be difficult at times for people unfamiliar with DonorDrive to find where to go to donate to a specific person.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It is very convenient to have all donations in one place and makes it very easy to track fundraising totals.

**Official Response from Sam Moore:**

> Hi Jarrett - thanks so much for your review! I'm glad to hear that you've found it easy to navigate the site and track fundraising on DonorDrive. Thanks also for your feedback about finding a specific participant as a donor. Best of luck with your fall fundraising!

  ### 19. User Friendly Way to Donate for a Great Cause

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Bonterra DonorDrive?**

DonorDrive is very easy to use and helped our students to get over $35,000 in donations toward our annual mini-THON event.

**What do you dislike about Bonterra DonorDrive?**

The website is very easy to setup and easy for students to create their own webpage.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

This helps our donors not only have to worry about giving cash to someone that might not necessary know personally, but it also provides a receipt for donors to use for tax purposes.

**Official Response from Kasey Cuppoletti:**

> Thank you for taking the time to tell us about your experience! 

  ### 20. Donor Drive Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Bonterra DonorDrive?**

DonorDrive is simple enough for my students to use and they love that they can easily share their personalized link on social media.  I appreciate that is a safe place to exchange large amounts of money.

**What do you dislike about Bonterra DonorDrive?**

I don't have anything I dislike about DonorDrive.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive is allowing me to raise money for an amazing cause in a safe and reliable way.  It is quick and I can share my page with all of my family and friends with one keystroke.

**Official Response from Ryan Headrick:**

> Hello Beth. Thank you for the glowing review. It's truly awesome to hear how DonorDrive is empowering your fundraising and see how comfortable you feel with the product. The ease of use when it comes to sharing a fundraising page is also one of my favorite features. I'll be sure to pass your feedback on to the team.

  ### 21. Donor Drive is great for school fundraisers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about Bonterra DonorDrive?**

Donor Drive is user friendly and easy to use. Our school uses Donor Drive to fundraise for a local hospital, and we are able to easily share our links through Facebook, Twitter, text, and email.

**What do you dislike about Bonterra DonorDrive?**

There's nothing I dislike about Donor Drive!

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive helps our school raise fund for a local children's hospital, so it is benefitting our local community by helping us provide funds to kids in need.

**Official Response from Ryan Headrick:**

> Hi Bridget,

Thank you so much for your review and for sharing how DonorDrive has helped you fundraise for a local hospital. It's amazing to hear how easy it was for you to get the word out over socials about your fundraiser.

Take care and thank you again for your review.



  ### 22. Positive Experience with Donor Drive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremiah B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Bonterra DonorDrive?**

Donor Drive is a new tool for me to use. As I start in my new role, I'm learning how to use this resource. So far, DD seems to be user friendly, which allows me to pull reports and plan events quickly and efficiently.

**What do you dislike about Bonterra DonorDrive?**

At this point, since Donor Drive is a new tool for me, I do not have any negative comments to share. I will say that organization-specific printed instructions would be helpful. As I sat through our training, I realized that I would forget about 75% of the information being taught. I will need to refer back to printed instructions. Our trainer said that DD does not provide those for our org.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Pulling reports to stay up to speed with how donors are giving and what they're giving. (2) Helps with planning events and funding them.

**Official Response from Sam Moore:**

> Thanks so much for your review, Jeremiah! We’re glad to hear that DonorDrive has made reporting and event planning efficient for you as you start in your new role. We definitely understand that there’s a lot to learn at first - please feel free to reach out to our support team by email (support@donordrive.com), phone, or live chat any time you want a refresher. Best of luck to you in your new position!

  ### 23. Great, easy experience all for a good cause!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Bonterra DonorDrive?**

I enjoy how easy and simple the procedures are, making it seemingless for people of all ages and abilities to use.

**What do you dislike about Bonterra DonorDrive?**

I have had no issues and there is nothing that I dislike.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive makes funraising for great causes as easy as they can be. As cash is being used less and less nowdays, it provides a easy, tenchical way to help others in need and donate to support.

**Official Response from Sam Moore:**

> Thank you for your review, Ashley! It's wonderful to hear that DonorDrive is making it easy for all of your supporters to fundraise and donate. We appreciate you taking the time to share your experience!

  ### 24. Donor Drive makes is easy for individuals to donate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Bonterra DonorDrive?**

I love how donor drive gives you the ability to use different payment methods to donate. As well as having an easy way to navigate through the website and making it easier to customize your own page.

**What do you dislike about Bonterra DonorDrive?**

I wish the donate button wasn't automatically set to $50, it's very easy to make the mistake of donating $50 when you might want to donate a smaller amount or bigger amount.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Having easy ways to access the payment methods and having a QR code for individuals to donate to you or the fundraiser easily. It's also easier for us to have individuals register and join different teams

**Official Response from Ryan Headrick:**

> Thank you so much for your review! It's exciting to hear how the QR code and team features of DonorDrive are helping your organization.

We really appreciate your feedback about suggested donation amounts. If you haven't had a chance, please do reach out to our support team (support@donordrive.com) as they may be able to provide you with some assistance on this topic.

Thank you again for your review and for sharing your experience with DonorDrive.

  ### 25. DonorDrice is a seamless platform to raise funds effectively.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2023

**What do you like best about Bonterra DonorDrive?**

I love how user friendly DonorDrive is from the admin page to the actual fundraising page that is shared to the public. It's very intuitive and simple so that it makes it easy to navigate for anyone who is interested in donating.

**What do you dislike about Bonterra DonorDrive?**

I would say not being able to delete teams that are added by mistake. I ran into this last year and could not find a solution to this. I would like there to be an option where I could delete a team I made.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It is helping us solve the problem on how we can spread the mission of our organization forward. It helps us streamline all of our messaging to get the most effective responses through donations.

**Official Response from Ryan Headrick:**

> Thank you so much for your feedback about your experience using DonorDrive. We are excited to hear how DonorDrive is helping your organization spread awareness about your mission to drive fundraising!

We really appreciate your feedback about team functionality. If you haven't had a chance, please feel free to reach out to our support team (support@donordrive.com) as they may be able to provide you some assistance on this topic. 

We are always looking to improve DonorDrive so if you find something you are unable to do today, please feel free to click the "Submit an Idea" button located in the Support section of the Admin interface.

  ### 26. Easy and efficient platform to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Candy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about Bonterra DonorDrive?**

The template options and ease in navigating them

**What do you dislike about Bonterra DonorDrive?**

I feel that the fees associated are to high

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Donor Drive enables us to have an easy to use fundraising platform that is user friendly

**Official Response from Sam Moore:**

> Thanks so much for your review! It's great to hear that you're having a good experience with templates on DonorDrive and with the platform as a whole. Best of luck with this year's fundraising!

  ### 27. Donor Drive Benefits Dance Marathon and Beyond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Bonterra DonorDrive?**

I love that I can see all my participant and donor information- that is when they exactly get a donation, had a friend sign up, I can pull food allergy information, shirt size, etc. which makes it smooth to run my program.

**What do you dislike about Bonterra DonorDrive?**

I would have no downsides or dislikes in regards to Donor Drive. I utilize the Admin side often and for hours at a time and it is so protected that it can logout or expire a session to prevent hacking or non up to date info which I appreciate

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Getting someone to donate money they have earned it hard! Donor Drive states exactly where the money is going, looks professional, has a safe atmosphere the second you click on the site which earns us more donations.

**Official Response from Sam Moore:**

> Thank you so much for your review! We're glad that DonorDrive makes it easy for you to find the information you need about your constituents. And it's great to hear that our security features are helping you with your fundraising as well! Feel free to get in touch any time with your thoughts about DonorDrive, and thank you again!

  ### 28. Donor Drive Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Bonterra DonorDrive?**

DonorDrive makes it very easy to see your fundraising efforts all in one place. It is a great resource to share out with people on many platforms as well and makes it relatively easy to donate also!

**What do you dislike about Bonterra DonorDrive?**

On the admin side, it is somewhat challenging to pull the reports and information that you may want or need to see. For instance, if you are trying to reward your top donor in a class or see information related to specific fundraising groups within your overall fundraising event.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive makes it so incredibly easy to share our information our with parents at our school. Links that have been set up for us by class make it easy to track where classes are at as well. It is also very easy to share the links out to our personal pages, too! I love that there is information right on the pages, too. This helps when people want to know where the money is going, claiming it for their taxes if needed, etc. So great!

**Official Response from Sam Moore:**

> Thanks so much for your review - we love to hear that DonorDrive has made managing and sharing your fundraising efforts easy! Thank you also for your feedback about reporting. If you haven’t already, please feel free to reach out to support@donordrive.com - our support team may be able to help you find the information you’re looking for more easily. And if there’s anything you can’t do today, please let us know using the “Submit an Idea” button in the Support section of the admin interface - we’re always working to improve DonorDrive based on feedback like yours!

  ### 29. Best P2P platform I've ever used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Bonterra DonorDrive?**

The reporting and backend features are so easy to use

**What do you dislike about Bonterra DonorDrive?**

The email campaign feature is the only element I think can be improved

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive has helped us manage and grow our company teams in a huge way.

**Official Response from Ryan Headrick:**

> Hi Meghan. Thank you so much for your review and sharing your experience with DonorDrive. We're so happy to hear DonorDrive has helped your organization grow and that you enjoy the reporting features.

We are always looking for ways to improve DonorDrive so thank you for your feedback about email campaigns. If you find something else you are unable to do today, please feel free to click the "Submit an Idea" button located in the Support section of the Admin interface.

  ### 30. Almost Completely Satisfied

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darrin O. | Data Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Bonterra DonorDrive?**

They are great and easy to work with on their support and development teams. I've never had any issues being able to resolve any of my needs with them. Highly recommend working with them. Their support has always been quick to respond to any tickets we've submitted to change anything at all in their system. They prioritize their issues and requests quite well. I've always been impressed by their ability to get stuff done and out the door without worrying about "When is my request going to get handled," like at many other places.

**What do you dislike about Bonterra DonorDrive?**

There's only one thing that I dislike about DonorDrive. That's their EXPORT API. The EXPORT API has minimal requests you can make per minute. If they increased the number of pull requests you could make per minute, I'd give them a 10. Their API at the time of writing this review allows two pulls per minute, and any further pulls within that window will fail. This window of requests refreshes every minute. This leads us to want to pull as much data as possible in that window of time to reduce the wasted time that could be better spent pulling data vs. sitting there waiting to do another pull. Each and every page of a request will use 1 API pull, which means if you've got 60 pages of data to run through, you're going to be AT LEAST 30 minutes if you're willing to risk a failure somewhere in there.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

They create a well-done platform for p2p fundraising. It's easy to navigate and make anything we need and allows us to customize it enough to run our programs and events through. Their API makes it simple to sync the data we need to build reports. The platform has been great and easy for our community of p2p fundraisers.

  ### 31. Donor Drive is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2023

**What do you like best about Bonterra DonorDrive?**

Donor Drive is a great tool for raising funds! Dance Marathon is lucky to have the platform. It easily organizes everyone into teams and events without worrying!

**What do you dislike about Bonterra DonorDrive?**

One downside I have noticed on DonorDrive is the reports section. I am not the best at pulling various reports. I wish we were able to select individual quesitons when pulling them.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Donor Drive is able to have all things in one place. Being able to sell tickets right on the site has been a game changer when organizing events for our marathon.

**Official Response from Kasey Cuppoletti:**

> Thank you for your positive feedback! We're glad to hear that DonorDrive has been a great tool for raising funds and organizing events for Dance Marathon. We appreciate your feedback about the reporting section and will share with our product team.

  ### 32. Informational

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Bonterra DonorDrive?**

With DonorDrive, we're able to put QR codes up during fundraisers, which is convient for people who don't carry cash! We can also see the infographics for participants, registration, and income. DonorDrive makes planning extremely easy.

**What do you dislike about Bonterra DonorDrive?**

I don't believe there's anything I dislike about DonorDrige so far!

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Everything is very applicable, I can see events, statistics, and it's easy to switch from admin to regular usage!

**Official Response from Ryan Headrick:**

> Hello there. Thank you for your review and feedback about how QR codes make it convenient for people to donate. It's great to hear how DonorDrive makes planning your fundraising events easy. I'll be sure to pass that on to our team.

Thank you again for sharing your experience. Have a great day!

  ### 33. Easy to Learn

**Rating:** 4.0/5.0 stars

**Reviewed by:** Olivia M. | Online Giving Captain, Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2021

**What do you like best about Bonterra DonorDrive?**

I love how DonorDrive is easy to learn. Being such an extensive program it is overwhelming to start, but my co-captain and I have never had an issue picking through the program until we find a solution to any of out problems.

**What do you dislike about Bonterra DonorDrive?**

It is a bit difficult to organize and reorganize images already saved in the database. A drag and drop function would make it far more effcient.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

DonorDrive has allowed us to more easily fundraise as an organization. It allows every organization member to play a hands on role and have the change to fundraise creatively.

**Official Response from Sam Moore:**

> Thanks so much for taking the time to write a review, Olivia! We’re glad to hear that you and your organization have been able to use DonorDrive to get more hands-on and creative with your fundraising. Thanks also for your thoughts about organizing images - I can understand how drag-and-drop would make things easier, and I’ve noted it as a feedback item for us to consider as a future improvement. Best of luck with this year’s fundraising!

  ### 34. Easy to use Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tam S. | Operations Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Bonterra DonorDrive?**

It is easy to navigate and saves me time when entering donations.

**What do you dislike about Bonterra DonorDrive?**

The multi-factor logins are excessive.My login should last at least 24 hours.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

An updated platform that can be used in conjunction with social media.

**Official Response from Sam Moore:**

> Thanks so much for your review, Tam. We love hearing that DonorDrive is saving you time! We do understand that multi-factor authentication can be inconvenient, but it’s an important measure to maintain our high security standards and PCI compliance. However, when you enter your verification code, you can select the “Remember me for 1 day” checkbox to bypass multi-factor authentication for the next 24 hours. If that option isn’t functioning for you, please contact our support team at support@donordrive.com so we can help you get it resolved. Thanks again!

  ### 35. Useful App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elizabeth K. | Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Bonterra DonorDrive?**

DonorDive is very user-friendly and easy to navigate.

**What do you dislike about Bonterra DonorDrive?**

I wish it were easier to integrate past events as one database. I also wish it spoke to our CRM. I also wish that I could edit my sponsors without having to submit a helpdesk ticket.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It is too early in the event to have any problems yet, but I will say that last year the DonorDrove helpdesk team was AMAZING at fixing the communication fail between DD and Facebook.

**Official Response from Kasey Cuppoletti:**

> Thank you for your feedback, Elizabeth! I'm glad to hear that you had an amazing experience with our Support team and you are finding things easy to use.

At your convenience, please contact us at support@donordrive.com to discuss data migration, CRM integration options, and editing sponsors in the admin. We'd love to dig in and help find solutions for each of these topics.

  ### 36. Overcomplicated at time but useful

**Rating:** 3.0/5.0 stars

**Reviewed by:** Catie W. | Marketing & Communications Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Bonterra DonorDrive?**

I like how the front-end page ends up looking, as it creates a somewhat of a flow for participants to learn more about what you're offering. This could be improved by creating pages to be seamless or have one solid background over 4 to 6 sections blocked out on the home page. I like that participants have their own login to track their fundraising over the years in one account. As a participant, the customizable page to send donors was helpful, but I found trouble sharing the link as it wasn't consistent. I like that videos can be used in the hero image section of the website, it offers a small customizable opportunity to engage visitors.

**What do you dislike about Bonterra DonorDrive?**

The entire layout of the backend. It's confusing, overcomplicated, and not intuitive for the user. As someone who understands technology decently, I spent more time troubleshooting how to fix an error than actually making updates to the website. As a user, the lack of consistency in URLs was found confusing when trying to direct people to your fundraising page or any page with noteworthy content. Any time I would include my link in social media posts, the URL would break and come as an error. Whenever it came to copying and pasting content into your personal page, the fonts would not automatically adjust. Adding a more in-depth text customization menu could fix this (offer font choices, sizes, and colors, rather than heading 1, heading 2, or paragraph). The emails received through Donordrive lacked a modern layout and overall engaging feel.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

I like that it streamlines the process for a participant/client-driven campaign. It's a good option and allows the customization of their fundraising cause, which seems like a limited feature with other products. Especially allowing others to freedom to customize their fundraising pages helps further engage donors to be a part of the overall campaign. I think smaller campaigns or ones focused on a single event would benefit from this program as it can be simple with the absolute basic functions. For a campaign like Ride Don't Hide that has multiple campaigns within the one, it might have been too complex even when the more complicated functions were used within Donordrive's backend functions.

  ### 37. Very easy and convenient for business data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Bonterra DonorDrive?**

What I like best about DonorDrive is really everything. DonorDrive is very efficient for work purposes.

**What do you dislike about Bonterra DonorDrive?**

What I like best about DonorDrive isn't much. The only thing I can think of is not being able to download more than 2-3 reports.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

I'm honestly not sure what DonorDrive is solving and how it benefits me since I don't have any problems to solve.

**Official Response from Sam Moore:**

> Thank you for your review - it's great to hear that you're finding DonorDrive efficient! Thanks also for your feedback about downloading reports. In case you didn't know, although there is a limit to the number of reports each user can download on a recurring basis, you can pull an unlimited number of on-demand reports at any time. Thanks again for your time, and please get in touch with us any time you have feedback on DonorDrive!

  ### 38. DD is  user friendly, although I wish there were better ways to access the platform while mobile.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Norris J. | Senior Church Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Bonterra DonorDrive?**

I love the customizable reports! It's very helpful when you only need certain peices of information regarding the users. It helps us be creative when designing incentives when we may not need a full profile.

**What do you dislike about Bonterra DonorDrive?**

I do not like the limited access to the platform. I wish we could do more while mobile. I travel heavily with my position & there are times when we need information, but may not be in a position to access the computers.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It helps us track our fundraising process. It helps us communicate with our users and it also provides additional information as entered. Additionally, it helps us track our users in an orderly manner.

  ### 39. Donor Drive Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haley M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Bonterra DonorDrive?**

It's easy to use and navigate. It doesn't take long to sign people up or make adjustments.

**What do you dislike about Bonterra DonorDrive?**

I haven't found anything I dislike so far while using it.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

I am a new employee for the foundation so it's nice learning this product because it's user friendly.

**Official Response from Kasey Cuppoletti:**

> We appreciate your kind words about DonorDrive. It's great to hear that the platform is helping you as a new employee for the foundation. If you have any suggestions for improvement, feel free to let us know.

  ### 40. Donor Drive helps make intergration smooth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelsie D. | Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Bonterra DonorDrive?**

It helps to raise money in am easy way, I appreciate the fact that anytime you have questions it is easy to get assistance right away, I like that t makes things flow better in our organization

**What do you dislike about Bonterra DonorDrive?**

The integration  can someones not work super well at times. The payment option isn't quite as easy for people on the fly because they have to stop and follow links.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

It is solving th cashless system we have become accustomed to as a nation, and makes it so people can still donate to organizations of there choosing even though they may not have cash on them

  ### 41. Provides 90% of the functionality any org would need. Support improved significantly over years.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian F. | Peer-to-Peer Fundraising Director, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Bonterra DonorDrive?**

Balance between breadth of functionality with ability to create quick campaigns when opportunities come.

**What do you dislike about Bonterra DonorDrive?**

Internal issues that translate into lack of page service at inopportune times. Would love more hands-on explanations of product roadmap than simply being invited to webinars. Would like to feel more part of a cohort of charities.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Because our recruitment and activiation are unique to our org, I do not expect DD to do too much for us in this space. The Mobile app is still to be seen if this benefits us in a big way or not, for the price.

  ### 42. Easy to use platform!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kirsten L. | Events Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Bonterra DonorDrive?**

I enjoy how simple Donor Drive is to use. With just a short amount of time exploring in the platform, I have been able to figure out how to use the basic functions.

**What do you dislike about Bonterra DonorDrive?**

I wish that Donor Drive was easier to personalize for specific websites. We have had a few fundraisers turn away from our website because of this, which is a huge bummer.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Donor Drive is able to host our fundraising sites for all of our incredible supports. The program easily manages all of these supporters, and sets them up for success.

  ### 43. Donor Drive makes pulling reports easily and user friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sara G. | Community Fundraising Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Bonterra DonorDrive?**

I really like that it is an easy to use program and I find the reporting process very easy.

**What do you dislike about Bonterra DonorDrive?**

There are some features I wish were a bit more customizable but nothing that makes or break the work we are able to accomplish. I dislike the search feature which I can utilize if I have the exact constituent information but would prefer to be able to search other fields and subfields as well.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Donor Drive is helping us consolidate data and information in a user friendly platform.

  ### 44. Great experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kory F. | Front End , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Bonterra DonorDrive?**

Easy to navigate through all the opinions

**What do you dislike about Bonterra DonorDrive?**

Doesn't have a lot of options if you need to change things

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

They help with an email if you have any questions

**Official Response from Kasey Cuppoletti:**

> Thank you for sharing your experience about DonorDrive and that we've provided helpful support! Please reach out to our team at support@donordrive.com to chat more about what you'd like to configure but can't find and we'd be happy to help.

  ### 45. Donor Drive for Peer-to-Peer Fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharbani R. | National Senior Administrator, Fund Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2020

**What do you like best about Bonterra DonorDrive?**

Donor Drive processes are intuitive and navigating it is easy.

**What do you dislike about Bonterra DonorDrive?**

Not being able to have separate buttons for add and delete.
Having individual permissions for this will allow important elements like tax receipts being deleted accidentally.

**Recommendations to others considering Bonterra DonorDrive:**

This is a handy tool for Peer-to-Peer fundraising. Easy to set up, create pages, draw reports.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Reports from Donor Drive clearly indicate what is a registration, what is a donation, what is a refund with all attached details. This makes the accounting process quick and simple.

  ### 46. Daily DonorDrive User

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kassie S. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Bonterra DonorDrive?**

I like the ease of registering teams/participants.  The participant websites are easy to navigate and provides them with the tools they need to fundraise

**What do you dislike about Bonterra DonorDrive?**

Reporting is not user-friendly.  Simply running a donation report can be cumbersome. It's extremely frustrating that you can't import teams from prior year or do a bulk team upload.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Having a fundraising site for each participant benefits our organization the most.

  ### 47. Great P2P tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Bonterra DonorDrive?**

DonorDrive provides additional P2P functionality and features that other tools don't, including the ability to offer incentives to donors for reaching milestones, integrating live streams of events through Twitch, and offering multiple payment methods as defaults in their tool.

**What do you dislike about Bonterra DonorDrive?**

As an admin user, customization of the tool is limited to custom field usage instead of allowing individual customization of standard forms/areas separately. Additionally, while we can run custom reports we are not able to rename column headers or remove the header information on the report results export file.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

P2P solution, donation import functionality, streamlined experience for constituents.

  ### 48. DonorDrive Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer M. | Communications & Programs Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Bonterra DonorDrive?**

DonorDrive's customer support team is prompt, knowledgeable, and friendly. I haven't had to use them often, but when I have, the experience has always been positive and the problem quickly resolved.

**What do you dislike about Bonterra DonorDrive?**

There are some functionalities that we would like to improve/change, but a lot of that has more to do with the fact that we are acting as a chapter under a parent organization that dictates some of the parameters we operate under.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

I recently learned that DonorDrive will be accepting payments via Braintree, which opens us up to accepting donations for our Walk via Venmo. I'm excited to see how this may improve our reach with a younger demographic.

  ### 49. DonorDrive for nonprofit fundraising

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicolette S. | Events Operation, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Bonterra DonorDrive?**

I liked all the features it had for both the business and individual users.

**What do you dislike about Bonterra DonorDrive?**

It took a lot bit if time and trial and error to be able to effectively use all the features. There is a bit of a learning curve. It was not very well suited to be used injunction with social media.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

Integration problems were solved by using DonorDrive because it allowed my nonprofit to connect to our audience and have all of our shared info in one place.

  ### 50. Complex, thorough design makes a world of possibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen N. | National Development Communications Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Bonterra DonorDrive?**

So far, I appreciate the vast degree of control available to me. Many competitors offer similar end products, but they often reduce user choice in favor of a streamlined process.

**What do you dislike about Bonterra DonorDrive?**

I'm in the early phases of understanding the system. the obvious tradeoff for this degree of complexity is it takes a while to understand. The only specific error I ran into is the support site requires login (nbd) but the links to specific help articles (appreciated) don't bypass the login page. so I have to separately access the support site and search for the help article after I know what it's called.

**What problems is Bonterra DonorDrive solving and how is that benefiting you?**

We want to offer a wide range of regionally customized events and fundraisers for our national organization. We have many events that have little in common, rather than repeating the same event. Most competitors fall short in their ability to serve the needs of each event and local host. DonorDrive has repeatedly surprised me with what options are available for setting up campaigns.


## Bonterra DonorDrive Discussions
  - [Is there a way to add event registrants as Salesforce contacts?](https://www.g2.com/discussions/is-there-a-way-to-add-event-registrants-as-salesforce-contacts) - 1 comment, 1 upvote
  - [How many events can one user have in DonorDrive at one time?](https://www.g2.com/discussions/how-many-events-can-one-user-have-in-donordrive-at-one-time) - 1 comment, 1 upvote

- [View Bonterra DonorDrive pricing details and edition comparison](https://www.g2.com/products/bonterra-donordrive/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+01%3A47%3A04+-0500&secure%5Bsession_id%5D=130c535a-5e83-4fbb-b13b-839edbee1186&secure%5Btoken%5D=4e3b4f7fef2309e0495c7756a25c12f230cc7da4a2571618ab29782c2004d3c9&format=llm_user)
## Bonterra DonorDrive Integrations
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)

## Bonterra DonorDrive Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Administration**
- Reporting & Statistics
- Interaction Tracking
- Automation
- Donor Profiles
- Contribution Tracking
- Goal Setting/Tracking

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities
- Registration Management
- Event Management
- Auction Management
- Pledge Management
- Forms Management
- Donor Management
- Alumni Management
- Volunteer Management
- Gift Matching Management
- Grant Management
- Membership Management
- Website Management
- Receipt Management
- Contact Management

**Marketing**
- Email Marketing

**Additional Functionality**
- Mobile Giving
- Accounting Integration
- Online Forms
- Dashboard
- Recurring Giving
- Customizable Reports
- Mobile Access
- AI Copilot
- Customizable Branding
- Donor Discovery
- Generative AI
- Event Scheduling
- Alerts/Notifications
- Email Reminders
- Credit Card Processing
- CRM
- Electronic Payments
- ACH Payment Processing
- Social Media Integration
- Campaign Analytics
- Access Controls/Permissions
- Customizable Fields
- Customizable Forms
- Third-Party Integrations
- API
- For Nonprofits
- Payment Processing
- Data Import/Export

## Top Bonterra DonorDrive Alternatives
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  - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)

