Having used the service extensively, this reviewer appreciates the timely notifications about suspicious online posts related to their organization. The takedown requests often take too long to process, highlighting a need for a more efficient system.
View Full ReviewThe dashboards provide excellent visibility into potential threats across brand protection, executive protection, and dark web monitoring. What really stands out is how quickly Bolster takes action on identified items - their takedown speed has been impressive. The platform makes it easy to track threats and see the status of remediation efforts in real-time, which is valuable for reporting to leadership and managing our overall security posture. Review collected by and hosted on G2.com.
Communication around items that are flagged and then marked as out of scope or not a threat could be better. I'd like more visibility into the analyst work happening behind the scenes - understanding why certain items were dismissed or deemed not actionable would help us learn and refine our threat profiles over time. A dedicated section showing the analyst's reasoning and decision-making process would add valuable transparency to the platform. Review collected by and hosted on G2.com.
Thank you for sharing how Bolster is benefiting your organization. We're pleased to hear that our platform is helping you proactively address threats and reduce manual effort for your security team. We will take your feedback on improving communication and transparency into consideration for future updates. Please continue to share any feedback with your Customer Success Manager so that we can make Bolster ideal for your use.
Their AI system is very easy to configure, and the automated process they use for takedowns is incredibly fast and efficient. Review collected by and hosted on G2.com.
Sometimes when you need to dispute a finding it can be quite tedious however this is compensated by increasing automation. Review collected by and hosted on G2.com.
Thanks for the thoughtful review! Love hearing about that 80% drop in impersonation. You're right that disputes can get tedious, and smoothing that out is exactly where our automation work is headed. Your Bolster AI team is here if you need anything.
Support is outstanding. The ability to find social media and domains that might be fraudulent and reviewing them within the platform is a key to getting information quickly and safely. Review collected by and hosted on G2.com.
The search setup to find social media and websites is not straight forward. If I put in 2 terms or more the results seem to be skewed. Review collected by and hosted on G2.com.
Convienience and efficiency. Good customer follow-up. Accessibility of platform and client service. Review collected by and hosted on G2.com.
The detections might not be immediate - takes a few days. Review collected by and hosted on G2.com.
Thanks for the thoughtful review. Glad to hear Bolster AI has been efficient and accessible, and that our customer team has been a strong partner in protecting your brand from fraudulent pages.
On detection timing: we hear you, and tightening that window is something we're continuously working on. If you'd like to walk through specific cases, your CSM can set up time to review.
Appreciate the partnership.
Easy to use, very proactive, and unlimited takedowns are included. Review collected by and hosted on G2.com.
Haven't run into any issues with Bolster yet. Review collected by and hosted on G2.com.
Thanks for the kind words! Glad the proactive detection and unlimited takedowns are working well for you. Your Bolster AI team is here if anything ever comes up.
We've been using Bolster for well over a year now and the experience has been fantastic. Before using them were were inundated with scam/phishing sites pretending to be our brand, which was damaging our reputation as well as costing costing us quite a bit in man hours and attempts to salvage our reputation. Since day one with Bolster these sites have decreased significantly, with very little work on our end besides occasional monitoring. They are also constantly updating and improving their service to make it easier to use while giving us great data to look back on. Review collected by and hosted on G2.com.
Honestly, nothing. I work with a lot of various softwares and almost always have frustrations with onboarding, or realizing a feature was overpromised. Bolster has been smooth sailing the whole time Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with Bolster AI! We are thrilled to hear that our service has helped decrease the number of scam sites targeting your brand, saving you time and resources.
We are committed to continuously improving our platform to provide you with valuable insights and an easy-to-use experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to support your brand protection efforts.
The support team which are always here to answer our questions. Also the flexibility of their platform Review collected by and hosted on G2.com.
The integration of upcoming features should be faster (like the integration of the takedown visibility center which was announced months ago, but still not online) Review collected by and hosted on G2.com.
We're glad to hear that you appreciate our support team and the flexibility of our platform. We strive to provide excellent customer service and are always here to help with any questions or concerns. We're working on bringing you the latest features on Takedown Visibility Center in the coming months and apologize for any perceived delay.
Cloud-based solution that is accessible from anywhere. Easy onboarding. It will operate and monitor internet, social media and dark web from single portal and discover scammers with email notifications.
Within one click, you can start takedown process supporting almost all common platforms including hosting companies as well as social media platform such as Instagram, Facebook, X, YouTube, and others. Review collected by and hosted on G2.com.
Some fake accounts and impersonations take longer time until takedown completes and that is out of control of Bolster side as it depends on fraud teams of hosting companies or social media platforms.
However, Bolster security operations team handle the complete process and push to make the takedown completes as fast as possible. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Bolster AI! We're thrilled to hear that you appreciate our cloud-based solution's accessibility and easy onboarding process. We understand your concern about the time it takes for takedowns, and we're continuously working to streamline the process with hosting companies and social media platforms and our average takedown time has been cut quite drastically over the last 12 months.
Our Security Operations Team is dedicated to ensuring takedowns are completed as quickly as possible. We're glad to hear that Bolster AI is helping you detect scammers and impersonations, providing you with the convenience of managing takedowns from a single portal. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help!
Pricing provided by Bolster AI.