I really appreciate how Bolster AI regularly sends notifications if it finds anything suspicious posted about our organization online. It's great that it checks if the people on social media claiming to be part of our organization are genuine and alerts us so we can investigate. I also value their feature called live detections on social media, which makes it easy to see all live posts and information regarding our organization. This allows us to confirm details with the concerned team, especially marketing, and take necessary action. Review collected by and hosted on G2.com.
Many times, when we try to take down a post or ask social media platforms to remove URLs that match our organization's URLs, it takes a lot of time for them to comply. They really need to improve that process. Bolster AI should build a better rapport with social media and other leading platforms on the internet to make the takedown process quicker, reducing it from days to a much shorter time. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Bolster's Web and Social Media monitoring features/ We're thrilled to hear that you find our AI platform helpful in scanning for suspicious posts and URLs related to your organization. We appreciate your feedback regarding the time it takes for takedown requests and have already been working on improving our response times. If you're still experiencing any issues with specific takedowns, please let your Customer Success Manager know.
It's great to hear that Bolster is helping you monitor and protect your online assets and brand reputation across various social media platforms. We're glad you find value in our SOC operations team, Automation, and Integration features. If you have any further concerns or need assistance with anything, please feel free to reach out to us. We're here to help!