# SS&C Blue Prism Intelligent Automation Platform Reviews **Vendor:** SS&C Blue Prism **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 402 ## About SS&C Blue Prism Intelligent Automation Platform SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. ## SS&C Blue Prism Intelligent Automation Platform Pros & Cons **What users like:** - Users value the **ease of use** of SS&C Blue Prism, benefiting from its intuitive interface and efficient customization options. (48 reviews) - Users highlight the **ease of automation** with SS&C Blue Prism, enabling efficient RPA bot creation and operation. (36 reviews) - Users find **automation implementation and scaling incredibly easy** with SS&C Blue Prism, enhancing customer satisfaction and productivity. (21 reviews) - Users value the **efficiency** of SS&C Blue Prism, facilitating quick responses to fast-changing business needs. (20 reviews) - Users appreciate the **user-friendly interface and powerful automation capabilities** of SS&C Blue Prism, enhancing efficiency and scalability. (20 reviews) - Users praise SS&C Blue Prism for its **effective process automation** , streamlining digital workflows and enhancing efficiency significantly. (20 reviews) - User Interface (20 reviews) - Implementation Ease (18 reviews) - Efficiency Improvement (16 reviews) - Time-Saving (15 reviews) **What users dislike:** - Users find the **learning curve challenging** , especially without prior RPA knowledge and limited available training resources. (15 reviews) - Users feel the **missing features** of SS&C Blue Prism hinder automation workflows and ease of use. (14 reviews) - Users find the **complexity of advanced scheduling** and learning Blue Prism challenges that hinder effective use. (12 reviews) - Users find the **cost prohibitive** , particularly for small businesses, impacting their ability to use Blue Prism effectively. (11 reviews) - Users face **integration issues** with SS&C Blue Prism, leading to unresponsive RPA and inefficient process recovery. (11 reviews) - Users find the platform **lacking essential features** , such as filters and improved integration options for better usability. (10 reviews) - Steep Learning Curve (10 reviews) - Users find the **limited features** of SS&C Blue Prism hinder its effectiveness, particularly in scalability and cognitive abilities. (9 reviews) - Users note the **limited functionality** in Java applications and desire more robust automation features and scheduling options. (8 reviews) - Performance Issues (8 reviews) ## SS&C Blue Prism Intelligent Automation Platform Discussions - [Has OCR features been added in the tool?](https://www.g2.com/discussions/has-ocr-features-been-added-in-the-tool) - 2 comments, 2 upvotes - [Installation Engineer and Technical Architect Test Questions](https://www.g2.com/discussions/installation-engineer-and-technical-architect-test-questions) - 1 comment, 1 upvote - [Does Blue Prism require coding?](https://www.g2.com/discussions/does-blue-prism-require-coding) - 1 comment, 1 upvote - [What is the best way to reach out the BP technical team?](https://www.g2.com/discussions/what-is-the-best-way-to-reach-out-the-bp-technical-team) - 1 comment, 1 upvote - [How can I learn the advanced skills in Blue Prism](https://www.g2.com/discussions/how-can-i-learn-the-advanced-skills-in-blue-prism) - 1 comment, 1 upvote - [View SS&C Blue Prism Intelligent Automation Platform pricing details and edition comparison](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-05-16+00%3A00%3A09+-0500&secure%5Bsession_id%5D=cdaaa9af-4145-4ba4-ad3b-a1f6e518a2d6&secure%5Btoken%5D=3832faa71eee5a2eb93f7c6bb9b360517d0371125174cf2f4329ff93962ab7cd&format=llm_user) ## SS&C Blue Prism Intelligent Automation Platform Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) ## SS&C Blue Prism Intelligent Automation Platform Features **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Generative AI** - AI Text Generation - AI Text Summarization **Data Capture** - Multi-format Support - OCR Capabilities **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Data Extraction** - Entity Recognition - Text Classification **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Automation** - RPA Integration - Application Development **Data Validation** - Accuracy Checking **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Agentic AI - OCR** - Autonomous Task Execution **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Workflow Automation** - Batch Processing - Process Integration **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Management** - Search Functionality - Version Control **Governance & Security** - Audit Logging - Role-Based Access Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Machine Learning** - Custom Model Training **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Natural Language Processing** - Sentiment Analysis **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption **Process Development** - Process Routing ## Top SS&C Blue Prism Intelligent Automation Platform Alternatives - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,012 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,009 reviews)