Generated from real user reviews
See Related User Reviews
maureen k.
Mid-Market (51-1000 emp.)
3.0/5
"So many promises - fingers crossed as we get through delivery"
What do you like about Blackbaud Raiser's Edge NXT?
ease of use for frontline fundraisers and flexibility. I also feel like there are a lot of functions that my team is not actively using, so we need to
Allie B.
Small-Business (50 or fewer emp.)
5.0/5
"NXT Is Our Office Backbone—Intuitive, Powerful, and Essential for Daily Work"
What do you like about Blackbaud Raiser's Edge NXT?
NXT is the backbone of both my position and our office in many ways. From gift processing to database management to email communciations and workflows
See Related User Reviews
Allie B.
Small-Business (50 or fewer emp.)
5.0/5
"NXT Is Our Office Backbone—Intuitive, Powerful, and Essential for Daily Work"
What do you like about Blackbaud Raiser's Edge NXT?
NXT is the backbone of both my position and our office in many ways. From gift processing to database management to email communciations and workflows
Bridget V.
Small-Business (50 or fewer emp.)
5.0/5
"RE NXT rocks!"
What do you like about Blackbaud Raiser's Edge NXT?
Integrations and ability to track effectiveness of appeals! Web View is very user friendly and attractive for the front-line fundraiser
See Related User Reviews
Allie B.
Small-Business (50 or fewer emp.)
5.0/5
"NXT Is Our Office Backbone—Intuitive, Powerful, and Essential for Daily Work"
What do you like about Blackbaud Raiser's Edge NXT?
NXT is the backbone of both my position and our office in many ways. From gift processing to database management to email communciations and workflows
Alon B.
Small-Business (50 or fewer emp.)
4.5/5
"A Relationship-First Tool That Brings Clarity to Fundraising"
What do you like about Blackbaud Raiser's Edge NXT?
What I like most about Blackbaud Raiser’s Edge NXT is how it keeps me grounded in the people, not just the data. Everything about it is built aroun
See Related User Reviews
Miki M.
Enterprise (> 1000 emp.)
4.5/5
"Overall great experience for both private high school advancement needs and large healthcare development"
What do you like about Blackbaud Raiser's Edge NXT?
In the large healthcare org where I now work RENXT is more than capable of tracking the vast number of constituents we have. Having the ability to see
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"RE NXT Great for All Aspects of A Philanthropy Team"
What do you like about Blackbaud Raiser's Edge NXT?
The updates Blackbaud has planned are exciting. A new, more easy to view constituent page is coming plus new features to help with trip planning, rese
See Related User Reviews
Miki M.
Enterprise (> 1000 emp.)
4.5/5
"Overall great experience for both private high school advancement needs and large healthcare development"
What do you like about Blackbaud Raiser's Edge NXT?
In the large healthcare org where I now work RENXT is more than capable of tracking the vast number of constituents we have. Having the ability to see
Jill R.
Small-Business (50 or fewer emp.)
3.5/5
"Great for managing donor relationships!"
What do you like about Blackbaud Raiser's Edge NXT?
RENXT is great for fundraisers to track relationships with donors. It allows me to have a good picture of the engagement with our donors and prospects
See Related User Reviews
maureen k.
Mid-Market (51-1000 emp.)
3.0/5
"So many promises - fingers crossed as we get through delivery"
What do you dislike about Blackbaud Raiser's Edge NXT?
The roll out from DBV to NXT has been excutiating for all concerned. It has taken longer, and we have all essentially been beta testers to a raw produ
Allie B.
Small-Business (50 or fewer emp.)
5.0/5
"NXT Is Our Office Backbone—Intuitive, Powerful, and Essential for Daily Work"
What do you dislike about Blackbaud Raiser's Edge NXT?
I have worked in NXT for 3.5 years and it is great! There are definitely little things that would make my job easier that I would love to see added, b
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"I've been using NXT for 2 years now"
What do you dislike about Blackbaud Raiser's Edge NXT?
It doesn't have all the functionality of the database view. I know Blackbaud is working on fully fleshing out NXT, but our database team almost exclus
Cameran G.
Mid-Market (51-1000 emp.)
3.0/5
"A review from a Database lover transitioning to NXT"
What do you dislike about Blackbaud Raiser's Edge NXT?
I work heavily with data entry, and it is nearly impossible currently to do so successfully without massive edits via database view.
See Related User Reviews
Edward C.
Mid-Market (51-1000 emp.)
4.0/5
"Raiser's Edge is a solid database for managing donor data."
What do you dislike about Blackbaud Raiser's Edge NXT?
It doesn't have all of the capabilities that the database view has.
Courtney H.
Mid-Market (51-1000 emp.)
4.5/5
"Intuitive and a great low-code solution"
What do you dislike about Blackbaud Raiser's Edge NXT?
I wish that there was an integration in the marketplace for Tableau because it is my preferred report building solution. I would also like to be able
See Related User Reviews
maureen k.
Mid-Market (51-1000 emp.)
3.0/5
"So many promises - fingers crossed as we get through delivery"
What do you dislike about Blackbaud Raiser's Edge NXT?
The roll out from DBV to NXT has been excutiating for all concerned. It has taken longer, and we have all essentially been beta testers to a raw produ
Lisa C.
Small-Business (50 or fewer emp.)
4.0/5
"A work in progress, but progres is going well"
What do you dislike about Blackbaud Raiser's Edge NXT?
Some vital workflows are still missing from the RENXT view, making it so I have to switch back and forth between web view and database view fairly reg
See Related User Reviews
Jill R.
Small-Business (50 or fewer emp.)
3.5/5
"Great for managing donor relationships!"
What do you dislike about Blackbaud Raiser's Edge NXT?
I dislike that there is no integration with Microsoft as it makes doing our thank you notes difficult as we have to export the than kyou note informat
Courtney H.
Mid-Market (51-1000 emp.)
4.5/5
"Intuitive and a great low-code solution"
What do you dislike about Blackbaud Raiser's Edge NXT?
I wish that there was an integration in the marketplace for Tableau because it is my preferred report building solution. I would also like to be able
Easier user interface - cleaner, less windows 97 Review collected by and hosted on G2.com.
It’s just not ready to do everything I need for gift processing Review collected by and hosted on G2.com.
They have revamp the system and appearance from the database view so it it accessible and user friendly Review collected by and hosted on G2.com.
The pricing to increase donor capacity can steep and sometimes it is difficult to figure out how to use new functions Review collected by and hosted on G2.com.
Unknown at this time. Review collected by and hosted on G2.com.
Things are taking longer than expected due to the learning curve and difficulty viewing information. There are no color or visual cues to help your eye differentiate between icons. Everything is gray and looks the same. The system doesn't have an intuitive feel making it difficult to find what you are looking for. It would have been nice to be asked what works and doesn't prior to making a big change. Difficult and we still don't understand it. Review collected by and hosted on G2.com.
Hi Rhonda- Thank you for taking the time to share your experience with the visual design, we always welcome customer feedback. The user interface is currently being updated across the product, and the new SKY UX modern theme was designed with rigorous user research and testing and meets WCAG AA accessibility standards. The User Experience team is also looking ahead to future enhancements, such as increased visual customization. We always remain open to feedback to help inform continued enhancements, and would very much appreciate hearing more about your experience. Please always feel free to reach out to customersuccess@blackbaud.com with any questions or feedback so we can address any concerns.
Christine | Brand Advocacy & Customer Marketing
its more efficient, easier to learn! I love all the features Review collected by and hosted on G2.com.
I do miss the mailing feature—we still print letters and use the mailing feature in the database view every day. Review collected by and hosted on G2.com.
Thank you for your review! We're thrilled to hear that Raiser's Edge NXT is helping you work more efficiently and that you're finding it easy to learn and feature-rich. Thank you again for sharing your experience and for being part of the Blackbaud community.
I like that Blackbaud Raiser's Edge NXT is pretty easy to use once you get the hang of it. It's great for pulling donor reports and updating info when there are changes. It's also helpful for tracking all of our giving throughout the fiscal year and knowing who our donors are and their relationship to our organization. The initial setup was fairly easy too. Review collected by and hosted on G2.com.
I wish the event software was more expansive and would work for our annual gala dinner, but it doesn't offer a mobile auction option. Review collected by and hosted on G2.com.
I like the ease of use and the web platform of Blackbaud Raiser's Edge NXT. The fact that it's a software as a service means we don't have to update it regularly, which is a major advantage. Additionally, I appreciate the APIs that allow us to integrate seamlessly with other systems. Review collected by and hosted on G2.com.
The online forms in Blackbaud Raiser's Edge NXT don't have full parity with gift processing functions, which is holding us back significantly. Review collected by and hosted on G2.com.
I really like how easy the dashboard is to use, and how straightforward the donor records are for an administrator to manage. Review collected by and hosted on G2.com.
Trying to learn all the new things while still keeping up with my daily work can be a little hard. I know the information is there, but at times it feels like a lot to take in. Review collected by and hosted on G2.com.
RENXT is great for fundraisers to track relationships with donors. It allows me to have a good picture of the engagement with our donors and prospects. Review collected by and hosted on G2.com.
I dislike that there is no integration with Microsoft as it makes doing our thank you notes difficult as we have to export the than kyou note information to print and then the document isn't saved on the donor record. Review collected by and hosted on G2.com.
I like the reporting features in Blackbaud Raiser's Edge NXT, as they provide robust data options and customization. I am able to store and search just about any kind of data I want to know about my donors, which is really helpful for my needs. Review collected by and hosted on G2.com.
Queries could be more user friendly Review collected by and hosted on G2.com.
Raiser's Edge NXT is our fundraising database to keep track of donations, donor communications and more. Review collected by and hosted on G2.com.
Their shift from database to web view is not going as easily as it could be. Review collected by and hosted on G2.com.