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Blackbaud Grantmaking Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

5 months

User Insights

Average based on 40 real user reviews.

Implementation Time

3 months

Blackbaud Grantmaking Reviews (40)

Reviews

Blackbaud Grantmaking Reviews (40)

3.9
40 reviews

What do users say?

Generated using AI from real user reviews
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Shannon S.
Training & Resource Coordinator
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Mostly User Friendly"
4/5
What do you like best about Blackbaud Grantmaking?

I like that grantees can upload their documents directly into the database so that I don't have to deal with a lot of emailing back and forth. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

It can be a little bit clunky to click through - this is coming from experience using on a Mac with firefox. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Easy to learn, hard to use"
1.5/5
What do you like best about Blackbaud Grantmaking?

As a new development professional, I had found MicroEdge GIFTS to be pretty easy to learn and navigate around... at first. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

We found MicroEdge GIFTS to be constantly buggy -- and it was very frustrating that if we wanted anything customized, we couldn't do that ourselves. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"MicroEdge very user friendly"
3.5/5
What do you like best about Blackbaud Grantmaking?

From the perspective of someone completing a grant application, this software is very easy to use. I like that it is easy to find past applications and reports. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

The printer friendly versions of applications are sometimes hard to read and jumbled. Review collected by and hosted on G2.com.

Verified User in Philanthropy
AP
Verified User in Philanthropy
Small-Business (50 or fewer emp.)
"Good program"
3/5
What do you like best about Blackbaud Grantmaking?

Online forms and applications. This option allows users to create their own applications that support what they need. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

Users are unable to make any suggestions to change any program features to technicians. All must be done through the web board. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Valuable Software (with work!)"
4/5
What do you like best about Blackbaud Grantmaking?

In GIFTS Online, there is a great deal of flexibility with designing applications. I was able to design one that integrated perfectly with our website, although it took a bit of trial and error to figure it out. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

Accessing training or how-to videos can be difficult. MicroEdge charges for training sessions, and they're out of our budget. However, our Customer Success advocate was extremely helpful in answering questions. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Decent system"
3/5
What do you like best about Blackbaud Grantmaking?

All of our submitter information is easy to see and organized Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

We do not have the ability to download reports in excel which makes reporting very difficult in the system Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"A dream for Grant writers"
4/5
What do you like best about Blackbaud Grantmaking?

I been in grant writing for the last 6 years, and this software has now become indispensable for me. I track about $4 million of dollars in grants and private gifts, and this software and given my organization structure. I believe whether you are a small or large non-profit, this software is needed in order to effectively track the amounts. The best feature is how you can tailor the features to a custom setting where it can be applied to each individual organization. Also what I love is the contact management. I use to have so many excel lists and now I just rely on the software. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

Reporting templates are too broad, I would like someone to help me develop one that serves best my needs. I have different audiences that want to see different budgetary funds. For instance, my board of directors wants to see whats in and whats going out, compared to my donors who are matching a grant, they want to see effort in collecting more funds for that specific project. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"We Love this product"
4.5/5
What do you like best about Blackbaud Grantmaking?

Friendly staff and great customer service. Love how the product is always evolving. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

Not much- some of the forms are a little cumbersome to use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Solid standard, needs updating"
2.5/5
What do you like best about Blackbaud Grantmaking?

Microedge really understands grant management. GIFTS uses language that nonprofit foundations will recognize. Now that they are owned by Blackbaud, expect more updates and changes to the product. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

User interface, out of date, not cloud based, no mobile app Review collected by and hosted on G2.com.

Verified User in Philanthropy
UP
Verified User in Philanthropy
Small-Business (50 or fewer emp.)
"A solution to track grants."
1.5/5
What do you like best about Blackbaud Grantmaking?

Out of the box reporting was very useful. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Grantmaking?

I was a user of GIFTS in 2010 before moving to a new and different solution. Back then, the user interface was antiquated. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

5 months

Blackbaud Grantmaking Comparisons
Blackbaud Grantmaking Features
Disbursements
Grant Allocations
Email Notifications
Program Evaluation
Data Analytics
Ad Hoc Reporting
Fund Accounting
Donor Management
Eligibility Screening