I do feel Billhighway is a secure way to pay and the site is somewhat user-friendly.
Anytime I call with a payment issue, the representatives are always friendly and helpful.
I believe the organization I'm a member of has ease of use in the backend of the system, as they have used this software for years. Though there are easier payment systems with the user in mind.
In my humble opinion, there are too many steps necessary to pay. I feel like I'm always digging for my account number or some other info, to just pay my bill! I know many members are always delinquent on payment, and bill highway could be to blame, though its hard to say.
Billhighway allows organizations to charge member dues and other fees through an invoice system. Then, members pay their bills on the website.