
They have good customer support. One time my Chief Financial Officer incorrectly billed me for missing an event, but we were able to remove this charge from my account. They send you emails to let you know when you have a bill to pay and attach the bill via pdf to the email. Review collected by and hosted on G2.com.
There is nothing that I dislike about bill highway. Review collected by and hosted on G2.com.
I like how easy it is to charge people in an organization through this program, and I also like that it emails reminders when you need to pay something. Review collected by and hosted on G2.com.
It is sometimes difficult to navigate and understand how to pay for beginners. Review collected by and hosted on G2.com.
I do feel Billhighway is a secure way to pay and the site is somewhat user-friendly.
Anytime I call with a payment issue, the representatives are always friendly and helpful.
I believe the organization I'm a member of has ease of use in the backend of the system, as they have used this software for years. Though there are easier payment systems with the user in mind. Review collected by and hosted on G2.com.
In my humble opinion, there are too many steps necessary to pay. I feel like I'm always digging for my account number or some other info, to just pay my bill! I know many members are always delinquent on payment, and bill highway could be to blame, though its hard to say. Review collected by and hosted on G2.com.
BillHighway has really streamlined things for chapter finance. BillHighway takes on a lot of the administrative work, which leaves our staff more available to handle big picture items. Review collected by and hosted on G2.com.
In working with BillHighway, we have experienced some communications issues with their staff. Review collected by and hosted on G2.com.
Having the ability to join our association online makes it so much easier that I’m sure we will increase our number of applications in 2018 Review collected by and hosted on G2.com.
Honestly, we haven’t been using the software all that long but so far no complaints. Review collected by and hosted on G2.com.
BillHighway is great at reminding folks when to pay, and is incredibly easy to use! I liked getting the reminder emails a lot when I was being billed through BillHighway. Review collected by and hosted on G2.com.
Not much- the interface is awesome, clean, and easy to use! Review collected by and hosted on G2.com.
I like the different types of breakdown that were available on accounts. Also appreciated the multiple levels of access that can be granted to different individuals in a group. Review collected by and hosted on G2.com.
It can be complicated at first use, takes time to get comfortable with all the different features. Review collected by and hosted on G2.com.