--- title: BigTime Services CPQ Reviews meta_title: 'BigTime Services CPQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how BigTime Services CPQ works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 8 scale: '5' date_modified: '2026-06-29' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # BigTime Services CPQ Reviews **Vendor:** BigTime **Category:** [CPQ Software](https://www.g2.com/categories/cpq) **Average Rating:** 5.0/5.0 **Total Reviews:** 8 ## About BigTime Services CPQ WorkRails’ Services CPQ helps enterprise technology companies build professional services quotes quickly and easily. We are ideal for teams who sell complex services but struggle with accuracy and timeliness. The WorkRails Services CPQ platform standardizes how services are sold, allowing for repeatability, scale and revenue acceleration. WorkRails breaks down the silos between Sales, Professional Services, and their Clients, connect to other systems of record, eliminate double entry and errors, and makes selling easy. WorkRails integrates with your existing tech stack including out of the box integrations with Salesforce.com, Conga, and Microsoft Dynamics. More than 40,000 Professional Services quotes have been configured with WorkRails’ Services CPQ. WorkRails customers have cut service quote creation time from weeks to hours, reducing overall sales cycle times, increasing product adoption and lowering churn. ## BigTime Services CPQ Pros & Cons **What users like:** - Users appreciate the **ease of use** of BigTime Services CPQ, simplifying service offerings and enhancing team efficiency. (2 reviews) - Users value the **time efficiency** of BigTime Services CPQ, enhancing productivity and streamlining workflows significantly. (2 reviews) - Users commend BigTime Services CPQ for its **sales efficiency** , streamlining processes and enhancing overall productivity for teams. (2 reviews) - Users value the **time efficiency** of BigTime Services CPQ, enhancing productivity and streamlining their workflow significantly. (2 reviews) - Users benefit from **time-saving features** of BigTime Services CPQ, enhancing efficiency and streamlining processes significantly. (2 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) - Users value the **huge and active community** supporting WorkRails, enhancing collaboration and efficiency in projects. (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users find the **difficult learning process** of BigTime Services CPQ challenging without pre-created service packages. (1 reviews) - Users find the **usability of features lacking** when necessary Services packages are not created, complicating their experience. (1 reviews) - Users find **initial usage difficult** without predefined service packages, complicating the onboarding experience with WorkRails. (1 reviews) - Users find the **learning curve challenging** without pre-created service packages, complicating the overall usability of BigTime Services CPQ. (1 reviews) - Users find the **limited template flexibility** of BigTime Services CPQ restricts customization and adaptability in their workflows. (1 reviews) - Not Intuitive (1 reviews) - Poor Usability (1 reviews) - Users report that the **slow performance** of WorkRails significantly hampers their overall experience and productivity. (1 reviews) ## BigTime Services CPQ Reviews ### 1. Solved many of our issues and saved significant effort **Rating:** 5.0/5.0 stars **Reviewed by:** Rod G. | Sr Director, Professional Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about BigTime Services CPQ?** Willingness to work with us, collected all of our Services offerings into an easy catalog, integrated well with our Salesforce needs, and provided a very nice interface for our sales teams to use. **What do you dislike about BigTime Services CPQ?** There is little downside to WorkRails if the Services packages are created. If they are not created, then WorkRails may not be the easiest to use. There is some logic, but having packages to build with makes it a lot easier. **What problems is BigTime Services CPQ solving and how is that benefiting you?** Global sales teams were using a variety of contracts and service offerings. Workrails consolidated that to bring order and consistency to our contracts and deliverables. We have seen a significant reduction in contractual errors which cost the company a lot of lost revenue. We also have provided clarification with our sales teams on what they should be offering around each of our Software products. ### 2. Workrails has enabled us to boost volume while lowering cycle time, which has encouraged growth. **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | Professional Services Principal Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about BigTime Services CPQ?** Ceridian implemented Workrails four years ago. Customers can choose from more than 80 services on the Workrails portal to submit work requests and get an estimate on demand. This has reduced manual efforts to provide a seamless customer experience. This portal significantly cuts the time it takes before a consultant is assigned, reducing cycle time which increases efficiencies and revenue. This was critical for us to grow the business globally. The implementation required an aggressive timeline and the Workrails consultants were very responsive to our needs. **What do you dislike about BigTime Services CPQ?** Our environment is custom and tailored to our specific needs. Originally, there was only one Workrails developer with in-depth knowledge of our system, and he was always exceptional. However, we occasionally needed a backup when he wasn’t available. When we brought this to their attention, Workrails acted promptly to bring on more resources to become familiar with our product and provide technical support. **What problems is BigTime Services CPQ solving and how is that benefiting you?** Workrails has helped our business grow. We recently implemented multiple modules of Salesforce which required many changes within Workrails. When implementing Salesforce CRM, I worked with Workrails every day making necessary changes. They were always available when I needed them and were totally committed to the task at hand. The ongoing support they provided over a period of several months was essential to our success. We have been quite satisfied with the service and solutions that Workrails has provided in the last four years. They have been dedicated to us and have always been attentive to our needs. - [View BigTime Services CPQ pricing details and edition comparison](https://www.g2.com/products/bigtime-services-cpq/reviews?filters%5Bsentiment_snippet%5D=2120312&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-30+01%3A47%3A04+-0500&secure%5Bsession_id%5D=4a47d73d-b1dc-43b7-86e3-7434557b797a&secure%5Btoken%5D=9fd7e8935371bb60d4a2b8901fe65ba736866372347ac472289e033c92745baf&format=llm_user) ## BigTime Services CPQ Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Invoice Management** - Capture - Supplier Portal - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Generative AI** - AI Text Generation - AI Text Summarization **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Analytics** - Due Dates - Benchmarking - KPIs **Agentic AI - Contract Management** - Autonomous Task Execution **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - E-Signature Integration - CPQ Integration - API / Integrations **Integration** - Accounting - Payment Integration - ERP **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Generative AI** - AI Text Generation **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top BigTime Services CPQ Alternatives - [DealHub](https://www.g2.com/products/dealhub/reviews) - 4.7/5.0 (834 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (594 reviews)