Generated from real user reviews
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Phil S.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless App Integration on an Intuitive Platform"
What do you like about BigCommerce?
This platform is very user-friendly and offers access to thousands of apps that you can easily download and use.
Verified User
Small-Business (50 or fewer emp.)
2.0/5
"Decent Ecommerce Platform"
What do you like about BigCommerce?
Decent live chat support. Easier to use compared to Woocommerce or Magento.
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Verified User
Small-Business (50 or fewer emp.)
2.0/5
"Decent Ecommerce Platform"
What do you like about BigCommerce?
Decent live chat support. Easier to use compared to Woocommerce or Magento.
Chloe S.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless to Use with Outstanding Customer Service"
What do you like about BigCommerce?
BigCommerce is very easy to use and customer service is fast
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Anthony B.
Mid-Market (51-1000 emp.)
4.5/5
"Flexible, Highly Customisable, and Easy to Integrate"
What do you like about BigCommerce?
It’s flexible, highly customisable, and can be integrated very easily.
Verified User
Small-Business (50 or fewer emp.)
3.0/5
"Easy Search and Editable Storefront, but Copying Across Stores Needs Work"
What do you like about BigCommerce?
easy search functionality, easy editable fields on store front. Fairly good integration to our dispatch system.
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Abhilasha .
4.0/5
"Robust E-commerce Platform with Room for Improvement"
What do you like about BigCommerce?
I appreciate how BigCommerce keeps our busy online store running smoothly with product listings,pricing rules and order processing all in one place.It
Emilie P.
Mid-Market (51-1000 emp.)
4.0/5
"Comprehensive E-commerce with Multilingual Support"
What do you like about BigCommerce?
I like BigCommerce because it's easy to use, which allows us to do a lot of things right within the webpage. We use it for both our English and French
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Phil S.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless App Integration on an Intuitive Platform"
What do you like about BigCommerce?
This platform is very user-friendly and offers access to thousands of apps that you can easily download and use.
NIKHIL A.
Enterprise (> 1000 emp.)
4.0/5
"Effortless Store Setup with Powerful Features"
What do you like about BigCommerce?
I like how BigCommerce makes setting up and managing an online store simple, fast, and flexible. It gives you powerful built-in features, smooth integ
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Anthony B.
Mid-Market (51-1000 emp.)
4.5/5
"Flexible, Highly Customisable, and Easy to Integrate"
What do you dislike about BigCommerce?
Creating custom themes can be difficult, and the B2B side still needs some work.
Chad G.
Small-Business (50 or fewer emp.)
2.0/5
"Straightforward for Basics, but Limited Features and Unresolved Support Issues"
What do you dislike about BigCommerce?
Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need
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NIKHIL A.
Enterprise (> 1000 emp.)
4.0/5
"Effortless Store Setup with Powerful Features"
What do you dislike about BigCommerce?
I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, wh
Tom L.
Small-Business (50 or fewer emp.)
4.5/5
"Easy Website Setup with Tons of Integrations, But Price Could Be Lower"
What do you dislike about BigCommerce?
Nothing really. Its actually a pretty good site to create a website.. If anything id say the price could be a little lower, being Australia i thought
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Anthony B.
Mid-Market (51-1000 emp.)
4.5/5
"Flexible, Highly Customisable, and Easy to Integrate"
What do you dislike about BigCommerce?
Creating custom themes can be difficult, and the B2B side still needs some work.
Chad G.
Small-Business (50 or fewer emp.)
2.0/5
"Straightforward for Basics, but Limited Features and Unresolved Support Issues"
What do you dislike about BigCommerce?
Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need
See Related User Reviews
Phil S.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless App Integration on an Intuitive Platform"
What do you dislike about BigCommerce?
We find ourselves needing a BigCommerce developer more often than I think should be necessary. Some apps require custom integration, especially if you
Chad G.
Small-Business (50 or fewer emp.)
2.0/5
"Straightforward for Basics, but Limited Features and Unresolved Support Issues"
What do you dislike about BigCommerce?
Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need
See Related User Reviews
Chad G.
Small-Business (50 or fewer emp.)
2.0/5
"Straightforward for Basics, but Limited Features and Unresolved Support Issues"
What do you dislike about BigCommerce?
Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need
NIKHIL A.
Enterprise (> 1000 emp.)
4.0/5
"Effortless Store Setup with Powerful Features"
What do you dislike about BigCommerce?
I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, wh
Ease of use to list my products and manage. Very easy to understand and anyone can use. Review collected by and hosted on G2.com.
Custom options can't be done. I would like some things moved around or set custom boxes and it makes it complicated. Review collected by and hosted on G2.com.
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implementation is easy as clicking a few buttons and is super fast. Review collected by and hosted on G2.com.
NOthing,it works great and nothing needs much improvement Review collected by and hosted on G2.com.
everything is very simple to use it and make the ability to help consumer to find any purchase they made Review collected by and hosted on G2.com.
nothing i think is alright how it is and simple Review collected by and hosted on G2.com.
One of the things that I like about BigCommerce is that it provides a lot of integrations for ecommerce. And I'm able to access to support whenever I need help with something. Review collected by and hosted on G2.com.
I think one of the things that I'm not a super fan of BigCommerce is the fact that I'm not able to immediately see the pricing, I would like to have an estimate before giving my information. Review collected by and hosted on G2.com.
The cost and customizable website building platform that a small business to get a online presences started. It's SEO functionality for each page has been very helpful in building website traffic. The tech support is very responsive in helping to resolve any questions or issues you may have. I am not very tech savvy so this platform helps me complete a goal for my business without paying ridiculous amounts of money to accomplish what I need. Review collected by and hosted on G2.com.
The customer groups should be across all tier levels, as well as save cart feature. Review collected by and hosted on G2.com.
How easy it is to learn and start working as training new employees could be challenging Review collected by and hosted on G2.com.
Had few issues with connecting with service but it is better than alot of other software companies Review collected by and hosted on G2.com.
Easy to manage contents pricing in inventory Review collected by and hosted on G2.com.
More connection apps. Although there’s a lot to select from. Review collected by and hosted on G2.com.
The SEO is setup really well to customize the URL's and also 301 redirects when things are altered. Fast store themes. Review collected by and hosted on G2.com.
Minimal app choices and some are way too expensive. Would like to see more of a robust app store such as Shopify. Review collected by and hosted on G2.com.
I like the ease that it brings to and for companies. Working on the backend helping companies do the grunt work while they focus on their customer service or other aspects of their business that needs improvement. Review collected by and hosted on G2.com.
I haven't had a bad experience yet so I can't really say something I dislike at this time. Review collected by and hosted on G2.com.
It's extremely streamlined and user friendly. I really like the one page add product template that allows everything to be done on one screen. The ability to sync my product catalog to Google shopping has been a huge game changer for our company. Honestly I have no plans to leave BigCommerce! Review collected by and hosted on G2.com.
The mobile inventory could be easier. I have to use desktop version to adjust inventory which can be time consuming. Review collected by and hosted on G2.com.