Bevatel Reviews & Product Details

I find Bevatel to be great for customer communication, effectively helping me manage all customer calls. I like that it's easy to use and very organized, which really makes my daily tasks more manageable. The system also saves time and makes communications smoother, which is a significant advantage in maintaining efficient operations. The initial setup was very easy and smooth, which was quite a relief when transitioning from the old Panasonic PBX system to this cloud-based solution. Overall, it works well for my needs. Review collected by and hosted on G2.com.

Nothing so far — everything’s been great. Review collected by and hosted on G2.com.

I loved the high precision and the system's non-lagging nature in Bevatel, which provides me with a smooth and hassle-free experience while using it. The system is very smooth and uncomplicated, making daily operations easy and efficient. I also appreciate the excellent customer support provided by the team, especially Fatima and Mohamed Saafan, who were keen and extremely precise in assisting us, even outside working hours, which played a significant role in renewing our contract for a full year for five projects. Additionally, the system setup process was very easy, which is impressive and makes its use free of difficulties from the start. Review collected by and hosted on G2.com.

The calls sometimes slowly Review collected by and hosted on G2.com.

I really appreciate Bevatel's easy and friendly interface, which makes it a pleasure to use. Having my extension in the cloud is a fantastic feature, allowing me to remain connected and contactable even when I am out of the office. The convenience of being able to be reached anywhere significantly enhances my productivity and ensures seamless communication. Overall, Bevatel offers a user-friendly experience with reliable connectivity features that I find invaluable. Review collected by and hosted on G2.com.

I find that the stability of calls over long durations could be improved when communicating between extensions with Bevatel. Review collected by and hosted on G2.com.

I appreciate Bevatel for its smart reports and user-friendly interface. The technical support and account management have been reliable, easing the calls flow and enhancing the user experience. Plus, the clients' feedback has been great. Review collected by and hosted on G2.com.

The only thing to mention is that they took 2 days more to ship the hardware needed. Review collected by and hosted on G2.com.

I really appreciate Bevatel's quick response in handling calls and how their technical support team, including Ms. Reem, is so responsive. The service's ability to handle issues promptly and provide clear, concise information with ongoing follow-up is great. I find the cloud communication feature they offer to be excellent, and the call recording feature is incredibly useful for tracking employee work and customer reactions. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like how Bevatel helps me organize communication with customers and prevents losing them. It's great that even if contact is lost, I can easily get back to them. Bevatel is highly supportive in any problem and helps in understanding customer needs. It organizes and stores customer data, making it easy for me to analyze performance. I give the initial setup a perfect score of 10 out of 10. Review collected by and hosted on G2.com.

No thing Review collected by and hosted on G2.com.

I like how Bevatel helps gather clients on a single platform, making it easier to respond to clients in chat and allowing admin monitoring. I appreciate the promotional messages feature through verification which lets me send campaigns throughout the year. The setup was very easy, and I'd highly recommend it to others. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Easy-to-use, practical and fast program, and there is a quick response from you Review collected by and hosted on G2.com.

Sending a new message or WhatsApp groups are not available Review collected by and hosted on G2.com.

I appreciate Bevatel for its excellent customer service, particularly the professionalism of Ms. Fatima Saber, whose experience and competence stand out. I am impressed with how easy the company is to deal with, and the efficiency with which they resolve problems, offering alternative and useful solutions that meet my needs. The setup with Bevatel was very easy, adding to the overall positive experience. I highly recommend Bevatel, and I would rate it a 10 out of 10 for its outstanding service, reflecting my high confidence in their capabilities. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Professionality and swiftness in work. the time from requesting the service till its finishing was appropriate. The WhatsApp Group for launching the service was very helpful. Review collected by and hosted on G2.com.

Communication with the technical team wasn't easy for all levels of customers. need to simplify technical terms for clients with no background in technical terms and knowledge. Some details about the requested service should be described more clearly. Review collected by and hosted on G2.com.