Bevatel Reviews & Product Details

The calling feature in Bivatel is very excellent and very reasonably priced, and the team is very professional. I work with several companies and always recommend Bivatel, and the technical support team and sales department are very professional. Review collected by and hosted on G2.com.

It's all great so far, but it would be nice to have automatic notifications when the credit is low, or an automated daily report. These are just my suggestions. Review collected by and hosted on G2.com.

I love working on Bevatel's call center system because it facilitates communication with the client and monitoring of employees. The technical support is very fast, and when any malfunction occurs, they respond as quickly as possible. My experience with setting up Bevatel for the first time was wonderful. Review collected by and hosted on G2.com.

There is nothing. Review collected by and hosted on G2.com.

I like the development in services, especially the integration between applications. Bevatel is easy to use and allows me to reach all apps. The initial setup was very easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Very useful service, with 24/7 support and friendly staff. Overall, it’s been a smooth and helpful experience. Review collected by and hosted on G2.com.

To be honest, there isn’t anything at all that I’ve disliked. Review collected by and hosted on G2.com.

I like the team, the professionalism, and the quality of customer service at Bevatel. The clarity and fast attendance are great too. I also appreciate the platform's easy use with the application. The initial setup was pretty well handled with clear, step-by-step guided instructions done with patience and intention. Review collected by and hosted on G2.com.

Nothing so far Review collected by and hosted on G2.com.

I like everything about Bevatel, and I find the call recording feature particularly valuable. I'd rate the ease of initial setup as a 9 out of 10, which shows how straightforward it is. Overall, I am really satisfied with Bevatel. Review collected by and hosted on G2.com.

I wish Bevatel had more integration with social media apps like Snapchat and TikTok. This would help businesses keep everything in one app. Review collected by and hosted on G2.com.

I use Bevatel for our call center operations and really appreciate how it allows communication with customers using a single number for all employees. The platform has made receiving calls through our unified number much easier. The campaign feature is something I like, as it automatically dials calls, so I don't need to contact each client individually. Setting up Bevatel was very easy and comfortable, and on top of all this, I'd give it a 10 out of 10 rating for recommending to a friend or colleague. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I find Bevatel's after-sales service exceptional, especially with the continuous support provided by Ms. Noura, the account manager. The system's ability to unify communication under a single number has effectively solved our previous issues, making it easy for clients to reach us, which has enhanced our communication efficiency significantly. The streamlined workflow and organization it brings to our sales departments are outstanding benefits. Additionally, the initial setup of Bevatel was very easy, which made the transition process straightforward and stress-free. Overall, these features have greatly contributed to the operational smoothness of our call center programs. Review collected by and hosted on G2.com.

After-sales service: I would like to thank Ms. Noura for providing communication at all times, even after official working hours. Review collected by and hosted on G2.com.

I find Bevatel to be exceptionally easy to use, which is crucial for a call center monitoring dashboard. The platform provides helpful information for call center managers, enhancing their ability to oversee operations effectively. I particularly value the clarity in which it displays missing calls, greatly assisting in follow-up processes. Additionally, the ability to trace calls and records is invaluable, as it allows for comprehensive monitoring of employee performance and operational efficiency. The function to identify who is actively working and manage recall of missing calls further contributes to streamlining operations and ensuring quality management. Overall, these features collectively enhance productivity and oversight in my call center, making Bevatel a valuable tool in my daily operations. Review collected by and hosted on G2.com.

I find small issues in integration between Grandstream PBX and Bevatel, which affects the smooth transfer of calls between two systems. Additionally, the process of storing records is not seamless, as it requires manual downloading, which can be cumbersome. While the overall setup of Bevatel is straightforward, it takes some time to go live, which may delay full operational functionality. Review collected by and hosted on G2.com.

The experience with Bevatel is very positive, especially in the call center service where the response is quick and the technical support is cooperative, trying to solve any problem as quickly as possible. The system is also easy to use and helps organize communication with customers better. I loved the ease of organizing calls via IVR, the ability to record calls, and the quick response of technical support. The initial setup was easy and practical. Review collected by and hosted on G2.com.

Since I am new to Bevatel, nothing has bothered me so far, but I think over time I will learn more about all the features and details. Review collected by and hosted on G2.com.