--- title: BenchmarkONE Reviews meta_title: 'BenchmarkONE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 188 reviews by the users' company size, role or industry to find out how BenchmarkONE works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 188 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # BenchmarkONE Reviews **Vendor:** Polaris Software **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 188 ## About BenchmarkONE Our all-in-one sales and marketing platform combines email marketing, CRM, and marketing automation to turn emails into conversations, website visitors into handshakes, and customers into raving fans. We also provide marketing agencies with an alternative solution for their small business clients. Find more revenue in your sales pipeline and prevent opportunities from falling through the cracks. Learn more with a free 15-minute discovery call today. ## BenchmarkONE Pros & Cons **What users like:** - Users find BenchmarkONE **easy to use** , facilitating smooth tracking of contacts and efficient management of customer relationships. (2 reviews) - Users find the **ease of use in tracking contacts** with BenchmarkONE to be a significant advantage. (1 reviews) - Users value the **effective customer management** of BenchmarkONE, enhancing lead nurturing and operational efficiency. (1 reviews) - Users value the **easy access** of BenchmarkONE, facilitating smooth transitions and efficient customer relationship management. (1 reviews) - Users value the **easy setup** of BenchmarkONE, ensuring a swift and smooth transition for their businesses. (1 reviews) - Users value the **easy tracking** of contacts in BenchmarkONE, enhancing their overall experience despite some technological gaps. (1 reviews) - Lead Management (1 reviews) **What users dislike:** - Users report **call issues** with BenchmarkONE, including email and phone IDs being marked as spam affecting communications. (1 reviews) - Users face **email issues** with BenchmarkONE, leading to important emails landing in spam and affecting phone ID visibility. (1 reviews) - Users report **unreliable deliverability** with BenchmarkONE, causing emails to land in spam and affecting communication effectiveness. (1 reviews) ## BenchmarkONE Discussions - [What is BenchmarkONE used for?](https://www.g2.com/discussions/what-is-benchmarkone-used-for) - [View BenchmarkONE pricing details and edition comparison](https://www.g2.com/products/benchmarkone/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A49%3A51+-0500&secure%5Bsession_id%5D=9cb22e64-4eb4-4a6a-92b2-c72e6e2962d6&secure%5Btoken%5D=d27abbb8df628c0cf654d11f52282204cdac268d7d3cacaecb5a4cdd7c9b5919&format=llm_user) ## BenchmarkONE Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top BenchmarkONE Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,178 reviews) - [LocaliQ](https://www.g2.com/products/localiq/reviews) - 4.5/5.0 (1,048 reviews) - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) - 4.4/5.0 (938 reviews)