BenchmarkONE Reviews & Product Details

I love that I have emails and CTM in one place. I find more and more functions and automations all the time. Plus, they have tutorials and support to make sure you are always learning more. Review collected by and hosted on G2.com.

It's always hard to use a new platform, but they are very helpful through the awkwardness. Review collected by and hosted on G2.com.

The system is very agile and functioning well on most devices Review collected by and hosted on G2.com.

That there is no mobile app, apart from that its good Review collected by and hosted on G2.com.

The most useful and helpful thing about Benchmark is how well it syncs with Gmail. never again will I have to copy data from one box to another needlessly Review collected by and hosted on G2.com.

When I am making notes on a call if I don't save they are lost for ever, more of a user error than anything Review collected by and hosted on G2.com.

It's very simple so it wasn't hard to figure out how to use and keep updated. The daily notifications and activity emails keep me on task and keep me up to date! Review collected by and hosted on G2.com.

Currently trying to just use it, so the additional costs to add my leads is a little frustrating. Review collected by and hosted on G2.com.

Easy for our sales staff to use which ranges in age from 22 to 86. Review collected by and hosted on G2.com.

There are some minor features that I would like to be able to modify – but for the most part the system and interface are great! Review collected by and hosted on G2.com.

Software is fairly easy to use and straight forward. It offers clients more automated capabilities than not using anything and also saves them time which is a great selling point. Review collected by and hosted on G2.com.

Lack of a complete white label makes the software less desirable as an agency. Sometimes slow to resolve issues with branding or other things that are not already on their dev timeline. Review collected by and hosted on G2.com.

Hatchbuck gives us a fully-functioning CRM tool so that we can seamlessly integrate activities between sales and marketing as well as between multiple departments within the organization. With the ability to automate many sales and marketing functions based on trigger events, we can very efficiently and focus on keeping the channels of communication open with our clients and prospects. The ability to design custom emails, and now landing pages and pop-up ads (beta at this time) has further improved our tracking of our prospects' behavior and interests. Review collected by and hosted on G2.com.

I have the occasional issue with the filters. Review collected by and hosted on G2.com.

I enjoy using Hatchbuck because it is fairly user friendly but also has a ton of helpful features and capabilities. You can categorize contacts in many different ways, which is great for organizational purposes. Hatchbuck also keeps detailed statistics on every email you send out with it, and has a fantastic email builder with templates and coding options. The new features with Pop-Ups and Landing pages are fantastic, and offer even more options for our company to expand our reach and contact base. Review collected by and hosted on G2.com.

Sometimes the amount of features available is overwhelming and confusing, but there are several videos and articles that help remedy this issue. There are a few aspects to the software that still need some work. In the email builder, it is hard to achieve some specific results, and occasionally, image quality is depleted. The new Pop-Ups and Landing pages feature is very helpful and unique, but could use more options for customization. We had wanted to put our logo in a Pop-Up, but it was very difficult to get the right placement and size for the image. The spam filters for Hatchbuck are also a little lackluster. We get a lot of spam contacts and it is very hard to get genuine people to sign up for things like newsletters. Review collected by and hosted on G2.com.

So much information - "you don't know what you don't know" and this platform will show you. Review collected by and hosted on G2.com.

Nothing, yet. We have only been using it for a few weeks Review collected by and hosted on G2.com.

They have amazing customer service if you ever have an issue. Also, the way the CRM is set up is very intuitive. Review collected by and hosted on G2.com.

I wish they had online education about marketing and unique ways to use the CRM. Review collected by and hosted on G2.com.