--- title: basiq360 Reviews meta_title: 'basiq360 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how basiq360 works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-06-24' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # basiq360 Reviews **Vendor:** Abacus Desk IT Solutions **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About basiq360 Basiq360 is a cutting-edge business process automation platform designed to help small and medium-sized product manufacturing businesses in the USA streamline their operations using advanced AI solutions. Our software simplifies complex workflows, enhances productivity, and empowers businesses to make data-driven decisions with ease. From automating routine tasks to optimizing end-to-end processes, Basiq360 provides the tools manufacturers need to improve efficiency, reduce costs, and stay competitive in an evolving market. ## basiq360 Pros & Cons **What users like:** - Users praise **process automation** in Basiq360, enhancing productivity and streamlining operations for better decision-making. (2 reviews) - Users commend **responsive and knowledgeable customer support** from Basiq360, enhancing their overall experience and productivity. (1 reviews) - Users commend the **ease of use** of Basiq360, streamlining dealer management and boosting productivity effortlessly. (1 reviews) - Users value the **easy integrations** of Basiq360, enhancing productivity and simplifying dealer operations seamlessly. (1 reviews) - Users value the **efficiency** of Basiq360, significantly enhancing productivity and streamlining dealer operations effortlessly. (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) - Process Improvement (1 reviews) - Productivity Improvement (1 reviews) - Scalability (1 reviews) ## basiq360 Reviews ### 1. CRM / DMS / Loyalty Application **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2025 **What do you like best about basiq360?** We've been using Basiq360 for our dealer management and CRM needs, and the experience has been excellent. The platform is cloud-based, and packed with features that help streamline order management, sales tracking, and customer network oversight. Integration with accounting software like SAP Business One makes daily operations much smoother. Their support team is responsive and knowledgeable, and the system has helped us improve productivity and decision-making across the board. Highly recommend for any business looking to scale and simplify dealer operations. **What do you dislike about basiq360?** I didn’t find many things to dislike about Basiq360. **What problems is basiq360 solving and how is that benefiting you?** Basiq360 helps solve the problem of managing performance reviews and feedback in a structured and efficient way. It centralizes employee goals, feedback, and evaluations, making the performance management process more transparent and consistent. For us, this has improved clarity on expectations, made feedback more actionable, and supported continuous development through regular check-ins and insights. ### 2. Highly satisfied with Services and assistance on call. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about basiq360?** One of the best parts about Basiq 360 software was how fast we got up and running. The initial setup was smooth, and the platform started delivering value within the first week. It now supports multiple teams and has helped us cut down on recurring process inefficiencies **What do you dislike about basiq360?** No problem facing till now. All work done on time. **What problems is basiq360 solving and how is that benefiting you?** A reward promotion app which are boosting our sales. - [View basiq360 pricing details and edition comparison](https://www.g2.com/products/basiq360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+16%3A22%3A19+-0500&secure%5Bsession_id%5D=51849c8f-559c-4f27-9872-c17a53ddb84b&secure%5Btoken%5D=668ebbc7b276e06d5a6f2e89e651fc01a15075964792596a47be9fdc1e1a890c&format=llm_user) ## basiq360 Features **Generative AI** - AI Text Generation - AI Text Summarization **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top basiq360 Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,057 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)