--- title: Base Reviews meta\_title: 'Base Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Base works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 5 scale: '5' date\_modified: '2026-08-04' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Base Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Base, enjoying a friendly interface and smooth operation with integrations. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937413&qs=pros-and-cons#reviews) Users love the **easy integrations** offered by Base, enhancing their workflow with seamless connectivity. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937416&qs=pros-and-cons#reviews) Users value the **seamless integrations** offered by Base, enhancing their overall experience and efficiency. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937409&qs=pros-and-cons#reviews) Users love the **friendly interface** and smooth operation, appreciating the many integrations available. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937411&qs=pros-and-cons#reviews) Users express concern over the **expensive pricing** of Base, with significant annual increases in utility costs. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937417&qs=pros-and-cons#reviews) Users are concerned about the **dramatic price increase** of Base, which significantly impacts their budgeting and planning. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937412&qs=pros-and-cons#reviews) Users express concern over **significant pricing issues** with Base, leading to unexpected and drastic annual cost increases. [(1 mentions)](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937415&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Base ##### 1. Ease of Use Users appreciate the **ease of use** of Base, enjoying a friendly interface and smooth operation with integrations. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937413&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you like about Base? Friendly interface, smooth operation. Lots of integration. ##### 2. Easy Integrations Users love the **easy integrations** offered by Base, enhancing their workflow with seamless connectivity. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937416&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you like about Base? Friendly interface, smooth operation. Lots of integration. ##### 3. Integrations Users value the **seamless integrations** offered by Base, enhancing their overall experience and efficiency. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937409&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you like about Base? Friendly interface, smooth operation. Lots of integration. ##### 4. User Interface Users love the **friendly interface** and smooth operation, appreciating the many integrations available. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937411&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you like about Base? Friendly interface, smooth operation. Lots of integration. ### Top Cons or Disadvantages of Base ##### 1. Expensive Users express concern over the **expensive pricing** of Base, with significant annual increases in utility costs. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937417&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you dislike about Base? Annual price list change. In December 2021, I paid 80 euros for the utility. In December 2022 - 256 euros. In December 2023 - 980 euros. If I stayed n ##### 2. Price Increase Users are concerned about the **dramatic price increase** of Base, which significantly impacts their budgeting and planning. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937412&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you dislike about Base? Annual price list change. In December 2021, I paid 80 euros for the utility. In December 2022 - 256 euros. In December 2023 - 980 euros. If I stayed n ##### 3. Pricing Issues Users express concern over **significant pricing issues** with Base, leading to unexpected and drastic annual cost increases. [ See 1 mentions ](https://www.g2.com/products/base-2025-07-22/reviews?filters%5Bsentiment_snippet%5D=1937415&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible pricing policy" What do you dislike about Base? Annual price list change. In December 2021, I paid 80 euros for the utility. In December 2022 - 256 euros. In December 2023 - 980 euros. If I stayed n ![eHandler .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "eHandler .") E eHandler . Supervisor Small-Business (50 or fewer emp.) 7/30/2026 "Base.com Simplified Our Multichannel Ops with Strong GST & NDR Support" 5/5 What do you like best about Base? Base.com has simplified our entire multichannel operations order management, inventory sync, and invoicing across Amazon, Flipkart, and Meesho all in one place. What really stands out is how well it handles India-specific needs like GST compliance and NDR management, which most global platforms don't get right. The support team is also quick to respond whenever we hit a snag. Review collected by and hosted on G2.com. What do you dislike about Base? Nothing. The learning curve was a bit steep initially. BUt with the support it has become way simple. Review collected by and hosted on G2.com. What problems is Base solving and how is that benefiting you? We majorly use this for order processing, It solves the problem of managing multiple marketplace accounts separately. Centralizing inventory, orders, and invoicing in one dashboard has saved us hours weekly and reduced stock and order errors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sujal P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujal P.") SP Sujal P. Operations Executive Small-Business (50 or fewer emp.) 6/25/2026 "Very Supportive Base Team with Fast, Responsive Help" 4/5 What do you like best about Base? The Base team is very supportive and responds quickly to my queries. Review collected by and hosted on G2.com. What do you dislike about Base? There were some issues with the Shopify sync part, but they’ve been resolved now after coordinating with the base team. Review collected by and hosted on G2.com. What problems is Base solving and how is that benefiting you? The inventory package includes the details we need to track all the small items we gave out with our package. Now we’re able to track those items properly. However, there are still some bugs, and the base team is working on them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vigneshwar R .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vigneshwar R .") V Vigneshwar R . Operations manager Small-Business (50 or fewer emp.) 7/9/2026 "Endless Customisation, Smooth and User-Friendly Experience" 5/5 What do you like best about Base? Endless customisation, Customer support. Review collected by and hosted on G2.com. What do you dislike about Base? None as of now, everything is smooth and user friendly. Review collected by and hosted on G2.com. What problems is Base solving and how is that benefiting you? Managing orders and inventory under a single dashboard. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Founders O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Founders O.") FO Founders O. Founders Office admin Small-Business (50 or fewer emp.) 6/24/2026 "Amazing UI and Outstanding Customer Support" 5/5 What do you like best about Base? UI and customer support is way too good and amazing Review collected by and hosted on G2.com. What do you dislike about Base? The number of buttons in the UI can be reduced. Review collected by and hosted on G2.com. What problems is Base solving and how is that benefiting you? Order management and inventory management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 11/1/2024 "Terrible pricing policy" 0/5 What do you like best about Base? Friendly interface, smooth operation. Lots of integration. Review collected by and hosted on G2.com. What do you dislike about Base? Annual price list change. In December 2021, I paid 80 euros for the utility. In December 2022 - 256 euros. In December 2023 - 980 euros. If I stayed now for December I would have to pay with the same number of orders about 12,000 euros, and from January 2025 a new price list comes in. Review collected by and hosted on G2.com. What problems is Base solving and how is that benefiting you? I didn't use automation or bid synchronization. I only used to download orders from the marketplace, generate a bill of lading and send the bill number to the marketplace. Review collected by and hosted on G2.com. Show More Response from Liz Rojas of Base [Editedit](https://www.g2.com/survey_responses/base-review-10440977/official_response/edit) Thank you for sharing your honest feedback. I am truly sorry to hear that our recent pricing updates have caused frustration. At Base, we value long-term relationships and completely understand how difficult it can feel when costs increase over time. Our goal is always to provide clear value that grows with your business, never surprises. Over the past few years, we have made significant investments to expand Base’s capabilities, including deeper marketplace integrations, faster order syncing, more advanced automation, and stronger reliability. These improvements help our customers save time, reduce errors, and scale efficiently. While pricing adjustments sometimes reflect these investments, they are made carefully to ensure that Base remains a dependable, high-performing platform that supports your continued growth. The increase you described sounds unusual, and we would be happy to review your account directly to understand what happened. Please reach out to our support team at support@base.com and reference this message so we can take a closer look. Thank you again for being part of the Base community. Your feedback helps us continue to improve and deliver lasting value to every customer we serve. 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