What I appreciate most about Avius Surveys is how simple it is to collect real-time feedback. The platform features a user-friendly interface, and both the kiosks and digital surveys are easy for customers to navigate, which helps boost response rates.
The live reporting dashboard stands out as the most helpful feature. It provides instant access to feedback, making it easy to identify trends and address issues before they escalate. I also find the ability to customize surveys and questions for different settings extremely valuable.
Among the main advantages of using Avius Surveys are the rapid feedback collection, the flexibility to deploy surveys across various locations, and the clear, actionable analytics. This tool has made it possible to enhance customer experience, improve employee performance, and raise overall service quality by enabling us to respond to feedback almost immediately. Review collected by and hosted on G2.com.
While Avius Surveys is generally a solid platform, I find that the reporting tools could be more sophisticated. Customizing reports to fit my exact needs sometimes requires extra effort. The mobile experience, although functional, doesn't match the smoothness of the desktop dashboard and can feel somewhat limited, especially when I want to explore data in more depth while on the move. Another drawback is the cost—depending on the number of locations or kiosks required, expenses can add up quickly. Additionally, integrating feedback results with other analytics platforms can be challenging, as the built-in integrations are somewhat limited. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
