The platform is nimble and agile. Its multiple layers of automation and customization make business planning a breeze. The team is great to work with, and support is either available in real time or followed up on promptly when the engineering team needs to get involved. Integrations with other platforms can be handled through out-of-the-box API endpoints, or set up in a more custom way with help from the Autofleet team. The UI is very easy to use, and since the last UI revamp, many of the earlier quirks have been worked out. Even as our operations have scaled, it hasn’t affected our team in any negative way. Performance remains consistent, and any misses are addressed right away by the support team through the integrated chat. AI features are also available to pull quick insights into operations. Overall, our team has seen a strong ROI for the price we pay for the platform, plus API usage. Review collected by and hosted on G2.com.

Some of the reporting features can be made to work in sync with the platform or be provided as a native UI. A few more user role definitions would help to accommadate different organizational needs. Review collected by and hosted on G2.com.

I like the visibility and organization it brings to our operation. Being able to track trips live, monitor driver activity, and quickly access route information has helped improve communication and accountability across the board. The Platform also makes it much easier to manage large volumes of student transportation data compared to older manual systems. Review collected by and hosted on G2.com.

One of the biggest challenges with Autofleet is that the system can feel rigid when dealing with real-world operational issues. In student transportation especially, there are many situations that require quick corrections or adjustments, and some actions, once completed in the system, cannot easily be edited or reversed. That can create extra manual work afterward for payroll, billing, and reporting reconciliation. Review collected by and hosted on G2.com.

I really like the way that Autofleet looks after their customers, ensuring everything is as needed with regular check-ins and 24/7 support. It's comforting to know that if anything goes wrong or I need to ask a question about how to use the system, they are always available. This support helps my business to grow. When customers need something, Autofleet can work on different solutions for it. I appreciate that they are invested in making our business grow, not just looking after their own side. It's like having another business partner alongside to help, as they listen to everything I have to say and come up with solutions and ideas that I might not think of personally. Review collected by and hosted on G2.com.

The only thing we've struggled with is the automatic routing because there are a lot of different features in our business that make it tough to use. It works fine with longer delivery windows, but due to the nature of our business, we haven't been able to effectively use it yet. However, Autofleet has always tried to find ways to make it work. The initial setup was challenging because it was over New Year when a lot of people were off work, but with the help of the Autofleet team, it was completed smoothly in the end. Review collected by and hosted on G2.com.

I like how Autofleet helped us to scale our company quickly through their mobile application. I appreciate their team and their ability to bring our team and their team together to solve problems quickly. They are prompt, efficient, and it's been a great partnership. Review collected by and hosted on G2.com.

Currently, we don't have many things that don't work with Autofleet. There are possibly maybe a couple of tweaks in the app on the user experience side that could work, the 30 minute window block. Customers get that confused with the time they have for pickup, but we have made it work through messaging and it has not kept us from scaling and creating a great experience for our customers. Review collected by and hosted on G2.com.

I like Autofleet for dispatching, especially because their support is the best. The routing feature is great and it works really well when our on-time performance (otp) is good. Review collected by and hosted on G2.com.

Sometimes we need support to configure. Review collected by and hosted on G2.com.

The way their automations drive business benefit and reduce costly manual decisions Review collected by and hosted on G2.com.

Autofleet is not an out of the box solution, a big part of why I find value in their platform (as does my company). However, there are occasional times where that lack of definition can be frustrating. Review collected by and hosted on G2.com.

the fact that drivers get clear understanding on what's next Review collected by and hosted on G2.com.

the fact that dispatch can't text with driver's Review collected by and hosted on G2.com.

We are niche transportation company in New York, Auto fleet was there to help us throughout the whole process, to assure that we succeed. Review collected by and hosted on G2.com.

Very automated system, needs some tweaking to perfect it. Review collected by and hosted on G2.com.

I like Autofleet for its simplicity and the fact that the support is built in. Review collected by and hosted on G2.com.

It's starting to use AI. And we'd like to see how the AI progresses. Review collected by and hosted on G2.com.

Reliable, fast, very techy and tracking on real time on an understable map is a really cool feature Review collected by and hosted on G2.com.

Feels a bit robust, so keeps loading in time to time Review collected by and hosted on G2.com.