The ability to charge customer credit cards on file. The ability to grade bidders for non-payment. Review collected by and hosted on G2.com.
They do not have backups. No auditing to research what actually happened in the event something goes wrong. There is not an option to restore data after the Auction Flex 360 "loses" it.
I am disappointed with Auction Flex/HiBid. It is very hard to navigate, expensive, huge learning curve on the auctioneer side, and you are unable to adjust anything, spelling, update photos etc.. Without chance of destroying bids. I had 153 new lots, that "just disappeared" 2 days before auction close. They had been uploaded to the online bidding piece HiBid.com, but according to Auction Flex Support, they were unable to pull the online data to re-populate the back office piece. I was then told that I would not be to automatically clerk the lots after closing of the auction. Lazy programmers not wanting to sync their piece-milled software. The cherry on top was when the person called me to explain how they couldn't make anything right, she offered to help me upload my next auction to see what I was doing wrong. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
