What do users say about Loom?

What stands out most about Loom is how frictionless it makes communication.

You can record your screen, voice, and face in a few clicks, and instantly share a link—no exporting, uploading, or large file handling. That simplicity removes a lot of back-and-forth in async workflows.

Equally important is how well it fits into real work:

Quick bug explanations or demos without long written descriptions

Clear feedback on designs or code

Async updates instead of meetings

The built-in viewer experience (comments, reactions, timeline) also makes collaboration feel structured without extra tools.

In short: it replaces long messages and unnecessary calls with fast, contextual communication. Review collected by and hosted on G2.com.

A key drawback of Loom is its limitations on the free plan—recording length, storage, and some advanced features are restricted. Review collected by and hosted on G2.com.

We use Loom to record short video clips for internal tool walkthroughs, quick trainings, and process explanations. It’s very convenient to record and instantly share across multiple teams, which saves a lot of time compared to scheduling live demos or calls. The platform is easy to use, lightweight, and makes knowledge sharing much more efficient. Review collected by and hosted on G2.com.

The AI features still feel a bit basic compared to some newer platforms and could be more advanced in areas like summaries and editing assistance. Occasionally, we also face minor technical issues such as slow processing or upload delays for longer recordings. Very few integrations and delay in support. Becomes expensive to add multiple features. Review collected by and hosted on G2.com.

I primarily use Loom for asynchronous communication across design, product, and client collaboration workflows. It's especially useful when working on UI/UX reviews, creative direction, or project handoffs. What I like most about Loom is how simple and frictionless the entire experience feels. The interface is very intuitive, so recording, sharing, and accessing videos takes almost no effort, making it easy to integrate into daily workflows. I also like how accessible it becomes with the browser extension, as I can instantly start recording without switching tools. Features like instant share links, filler words removal, silence removal, and automatic cloud saving are very convenient. It makes communication far more visual, clear, and efficient. The setup was straightforward, with almost no learning curve. Review collected by and hosted on G2.com.

One area where Loom could improve is video organization and management, especially when handling a large number of recordings across different projects. Finding older videos or maintaining a clean workspace can sometimes feel a bit cluttered. I have also noticed occasional performance issues with the browser extension, particularly during longer recordings or when multiple heavy applications are running. While the overall experience is smooth, having more advanced editing and annotation controls directly within the platform would make it even more useful for detailed design and product feedback workflows. Review collected by and hosted on G2.com.

Loom is overall a good software for us. We now dont have to record meeting then export and upload and then share it, Loom instantly generates a sharable link which we can share . It also turns a 10min documentation task into a 2 minute recording. Also, the recording can be viewed in browsers. Also, anyone can leave a note on a specific time that makes the work more effective. Review collected by and hosted on G2.com.

There are just one thing i dont like and that is recording cap in free plans. It only have a 5 minute recording in free plans. The costs goes too high if you want your entire team to have recording capabilities. Review collected by and hosted on G2.com.

It is a great tool whenever I want to create a tutorial to record of how to do something and share with my team as well as externally. As a marketer I have also used it extensively to record different features of our product and shared it with prospects. It is easy to use and has almost no learning curve, which makes it a easy pick. Review collected by and hosted on G2.com.

I do not have anything that I didn't like about the platform. Review collected by and hosted on G2.com.

The easiness of making a screen recording and sharing it to anyone you want. Review collected by and hosted on G2.com.

The only thing is the fact that the profile is relatively hard to use in terms of finding the correct user workspace when having a corporate account with many users. Review collected by and hosted on G2.com.

It’s so easy to use—there’s no need to connect any additional extensions other than a mic and camera. Videos upload very fast, and you can share them right away. Review collected by and hosted on G2.com.

I really don't dislike anything, all good Review collected by and hosted on G2.com.

I use Loom daily for team communication, especially when explaining tasks, giving feedback, or doing quick introductions. The camera + screen recording feature helps me clearly walk through documents, Google Sheets, or workflows while still showing my face, which makes my explanations easier to understand.

Instead of typing long messages, I record quick Loom videos to show exactly what needs to be revised. This has reduced back-and-forth with my team since they can see the exact issue and replay the video anytime. The Chrome extension also saves me time because I can start recording instantly while working. Review collected by and hosted on G2.com.

Honestly, there’s nothing I dislike about Loom. It’s user-friendly, reliable, and makes video recording and sharing so much easier. Review collected by and hosted on G2.com.

I used Loom for a AI technical demo videos for internal users and customer facing interactions, the best new feature I used was replacing some empty sound spaces, replace "umsss" and "emmm" was a key feature.

After using the AI edition section, I would definitely continue the usage with my colleagues for this project.

The chrome extension was a game changer as sometimes the desktop app for Mac gets buggy.

Integrating the Loom with Google calendar was definitely useful for scheduled meetings summary.

I received close support to answer my questions, and I was able to ask for new features that went online shorter after I asked for it.

The investment made was absolutely worth the price in terms on how useful was Loom for our project.

Another great part was being able to use AI to add words that I was not able to say in the Loom recording, so easy to use and understand. Review collected by and hosted on G2.com.

The Mac desktop application is very buggy, even using the most recent version or the previous one, the crashing was guaranteed, therefore, we decided to use the chrome extension instead. Review collected by and hosted on G2.com.

I find Loom super easy to use, especially with it being available as a Google extension, which makes it just one click away. I really like that I can record face-on videos and screen recordings. The AI functions are excellent, trimming out any 'ums' and 'ahs', and letting me edit over words if needed. Having transcripts and the ability to timestamp different parts of the video are incredibly helpful. There are so many features and functions that I find really good. It's also connected to our Slack account, so I can see when people have watched, reacted to, or commented on videos, which really helps. Finally, the initial setup was very easy. Review collected by and hosted on G2.com.

We did have an issue previously with playback watching that I was recording it on. I think it was just really having a good Internet connection to solve that. Perhaps it was the Internet connection of the people watching the videos, but really, I'd say overall, it's a very small minor issue. And we're very happy with Loom. Review collected by and hosted on G2.com.