Compare AskNicely and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
AskNicely
Star Rating
(1,050)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSurveyMonkey
Star Rating
(23,496)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 4 pricing plansAskNicely vs SurveyMonkey
When assessing the two solutions, reviewers found AskNicely easier to use, set up, and administer. Reviewers also preferred doing business with AskNicely overall.
- Reviewers felt that AskNicely meets the needs of their business better than SurveyMonkey.
- When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of AskNicely over SurveyMonkey.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
AskNicely
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.3
884
9.0
20,626
Ease of Use
9.4
899
9.2
20,745
Ease of Setup
9.2
582
9.0
8,083
Ease of Admin
9.3
569
8.9
7,620
Quality of Support
9.4
794
8.6
14,634
Has the product been a good partner in doing business?
9.5
560
8.8
6,669
Product Direction (% positive)
9.1
885
7.7
20,181
Features by Category
Analytics
9.7
217
Not enough data
9.5
192
Not enough data
9.0
173
Not enough data
8.3
161
Not enough data
Customization
8.7
170
Not enough data
8.2
147
Not enough data
8.4
150
Not enough data
8.6
148
Not enough data
Generative AI
8.5
116
Not enough data
8.6
118
Not enough data
Agentic AI - Experience Management
7.6
12
Not enough data
7.9
14
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Feedback Management
Not enough data
7.7
149
Not enough data
8.1
146
Not enough data
8.1
157
Feedback Analysis
Not enough data
8.2
146
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
148
Not enough data
9.0
168
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
Not enough data
9.0
1476
Not enough data
8.9
1440
Not enough data
8.6
1356
Not enough data
8.9
1410
Survey Customization
Not enough data
8.4
1166
Not enough data
8.2
1201
Not enough data
8.1
1076
Not enough data
8.1
907
Survey Insights
Not enough data
8.6
1390
Not enough data
8.0
946
Not enough data
8.5
1265
Not enough data
8.4
1140
Agentic AI - Survey
Not enough data
7.6
150
Not enough data
7.6
151
Not enough data
8.0
153
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
205
Categories
Categories
Shared Categories
AskNicely and SurveyMonkey share no categories
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
When will AskNicely have integration with Zoho CRM?
1 Comment
AW
Hi Lou,
You can integrate AskNicely with your Zoho Desk account to automatically send surveys when tickets are closed. Each survey request is checked...Read more
How do I see who is leaving the review?
1 Comment
JM
Hi Katelyn, this is an option that can be toggled on and off. I recommend contacting our support team directly at support@asknice.ly to walk you through...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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