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# AskNicely vs SurveyMonkey Comparison - What are their main differences?

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AskNicelySurveyMonkey[+ Add Product](#)

Reviews

**AskNicely** [

4.7/5(1,051)

](https://www.g2.com/products/asknicely/reviews#reviews)

**SurveyMonkey** [

4.4/5(24,039)

](https://www.g2.com/products/surveymonkey/reviews#reviews)

Pricing

**AskNicely**
 **Contact Us** · Learn

**SurveyMonkey**
Free Trial

**Contact Us** · SurveyMonkey Enterprise

**Pricing Insights**
from reviews

Time to Implement

**AskNicely**
1 month

Based on 32 responses

**SurveyMonkey**
1 month

Based on 274 responses

Return on Investment

**AskNicely**
11 months

Based on 18 responses

**SurveyMonkey**
11 months

Based on 228 responses

Perceived Cost

**AskNicely**
$$$$$

**SurveyMonkey**
$$$$$

Average Discount

**AskNicely**
8%1% more

**SurveyMonkey**
7%

 ![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**AskNicely**
[
Ease of Use (28)
](https://www.g2.com/products/asknicely/reviews?filters%5Bsentiment_snippet%5D=1594369&qs=pros-and-cons#reviews)[
Customer Support (18)
](https://www.g2.com/products/asknicely/reviews?filters%5Bsentiment_snippet%5D=1595972&qs=pros-and-cons#reviews)[
Difficult Reporting (6)
](https://www.g2.com/products/asknicely/reviews?filters%5Bsentiment_snippet%5D=1594459&qs=pros-and-cons#reviews)[
Survey Limitations (6)
](https://www.g2.com/products/asknicely/reviews?filters%5Bsentiment_snippet%5D=2050340&qs=pros-and-cons#reviews)

**SurveyMonkey**
[
Ease of Use (376)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[
Ease of Creation (171)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[
Expensive (116)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[
Limitations (91)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

Integrations

**AskNicely**
Not enough data

**SurveyMonkey**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bef9663981cdfb14ebe3dedd51c75d6b/arlo-training-management-software.png "Product Avatar Image")

Arlo Training Management...

](https://www.g2.com/products/arlo-training-management-software/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Product Avatar Image")

Articulate 360

](https://www.g2.com/products/articulate-360/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/surveymonkey/integrations)

Screenshots

**AskNicely**
 ![AskNicely screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/28669/Feedback.jpg)

**SurveyMonkey**
 ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png)

Ratings

Meets Requirements

**AskNicely**

9.3

9.3885

**SurveyMonkey**

9.0

9.021,067

Ease of Use

**AskNicely**

9.4

9.4900

**SurveyMonkey**

9.2

9.221,210

Ease of Setup

**AskNicely**

9.2

9.2584

**SurveyMonkey**

9.0

9.08,559

Ease of Admin

**AskNicely**

9.3

9.3570

**SurveyMonkey**

8.9

8.97,907

Quality of Support

**AskNicely**

9.4

9.4795

**SurveyMonkey**

8.5

8.514,902

Has the product been a good partner in doing business?

**AskNicely**

9.5

9.5561

**SurveyMonkey**

8.8

8.86,936

Product Direction (% positive)

**AskNicely**

9.1

9.1886

**SurveyMonkey**

7.7

7.720,531

Features

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.5

234

Not enough data

Analytics

Net Promoter Score (NPS)

9.7(won by default)

218

Not enough data

Customer Satisfaction (CSAT) Score

9.5(won by default)

193

Not enough data

Customer Effort Score (CES)

9.0(won by default)

173

Not enough data

Gamification

8.3(won by default)

161

Not enough data

Customization

Stakeholder Management

8.7(won by default)

170

Not enough data

Multilanguage Support

8.2(won by default)

147

Not enough data

Multiple Branding Support

8.4(won by default)

150

Not enough data

Vertical-specific Solutions

8.6(won by default)

148

Not enough data

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Generation

8.5(won by default)

116

Not enough data

AI Text Summarization

8.6(won by default)

118

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

7.6(won by default)

12

Not enough data

Cross-system Integration

7.9(won by default)

14

Not enough data

Natural Language Interaction

7.9(won by default)

12

Not enough data

Proactive Assistance

8.2(won by default)

12

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.0

424

Feedback Management

Tagging

Not enough data

7.9(won by default)

163

Segmentation

Not enough data

8.3(won by default)

167

Custom Reports and Dashboards

Not enough data

8.2(won by default)

239

Feedback Analysis

Thematic Analysis

Not enough data

8.2(won by default)

160

Sentiment Analysis

Not enough data

8.0(won by default)

155

NPS/CSAT Scoring

Not enough data

7.9(won by default)

153

Feedback Sources

Online Reviews

Not enough data

8.2(won by default)

156

Surveys

Not enough data

9.3(won by default)

351

Social Media

Not enough data

7.8(won by default)

138

Customer Service Channels

Not enough data

7.7(won by default)

136

Generative AI

AI Text Generation

Not enough data

7.4(won by default)

151

AI Text Summarization

Not enough data

7.5(won by default)

90

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

Not enough data

8.4

1,916

Survey Management

Survey Builder

Not enough data

9.1(won by default)

1618

Customizable Questions

Not enough data

8.9(won by default)

1497

Templates

Not enough data

8.6(won by default)

1375

Survey Distribution

Not enough data

8.9(won by default)

1480

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

Not enough data

8.5(won by default)

1187

Branding

Not enough data

8.2(won by default)

1224

Multimedia Support

Not enough data

8.1(won by default)

1061

Multilingual Surveys

Not enough data

8.1(won by default)

904

Survey Insights

Reporting & Analytics

Not enough data

8.6(won by default)

1494

BI Tools Integration

Not enough data

8.0(won by default)

942

Data Exporting

Not enough data

8.5(won by default)

1298

Permissions

Not enough data

8.4(won by default)

1139

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

7.6(won by default)

143

Proactive Assistance

Not enough data

7.7(won by default)

155

Decision Making

Not enough data

8.1(won by default)

154

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Survey/Poll Management

Not enough data

9.4(won by default)

8

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

8.6

371

Customization

Custom Fields

Not enough data

8.8(won by default)

233

Conditional Logic

Not enough data

8.5(won by default)

236

Multi-page Forms

Not enough data

8.8(won by default)

231

Design

Not enough data

8.4(won by default)

277

Forms Creation & Design

Not enough data

10.0(won by default)

19

Additional Functionality

Embedded Forms

Not enough data

8.3(won by default)

172

Offline Capability

Not enough data

7.7(won by default)

146

Notifications

Not enough data

8.4(won by default)

213

Payments

Not enough data

7.7(won by default)

146

Mobile Forms

Not enough data

8.6(won by default)

209

Customizable Forms

Not enough data

8.0(won by default)

5

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

9.4(won by default)

8

Multi-Channel Distribution

Not enough data

9.0(won by default)

5

Surveys & Feedback

Not enough data

10.0(won by default)

13

Data Import/Export

Not enough data

8.5(won by default)

14

Reporting/Analytics

Not enough data

7.9(won by default)

7

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

8.7

66

Survey Design - Consumer Insights Platforms

Self-Serve Survey Builder

Not enough data

9.2(won by default)

17

Question Branching

Not enough data

8.2(won by default)

14

Conditional Logic

Not enough data

8.8(won by default)

10

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Customer Data Upload

Not enough data

9.7(won by default)

5

Flexible Audience Options

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

9.3(won by default)

9

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

7.3(won by default)

5

Qualitative Research Support

Not enough data

9.3(won by default)

5

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Shared Workspaces

Not enough data

8.6(won by default)

6

Dashboards & Embedded Integrations

Not enough data

Not enough data

Embeddable Reports

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

8.9(won by default)

6

Surveys & Feedback

Not enough data

9.7(won by default)

6

Multi-Channel Distribution

Not enough data

10.0(won by default)

5

Data Visualization

Not enough data

6.9(won by default)

6

Data Import/Export

Not enough data

7.6(won by default)

14

Survey/Poll Management

Not enough data

9.8(won by default)

7

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customer Advocacy[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Customer Advocacy

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Pre-Approved Content Library

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Nonprofit Advocacy

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Incentive Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Social Engagement

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Advocate Management

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Reference Request Automation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Nomination Tracking

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reference Usage Tracking

Not enough data

Not enough data

Audio References

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Video References

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Program Notices

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Referral Templates

Not enough data

Not enough data

For Customer Referrals

Not enough data

Not enough data

For Employee Referrals

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Discovery

Referral Program

Not enough data

Not enough data

Incentives

Not enough data

Not enough data

3rd-Party Trends

Not enough data

Not enough data

Insight

Monitoring

Not enough data

Not enough data

Adoption Insight

Not enough data

Not enough data

Engagement Analysis

Not enough data

Not enough data

Mobile

Mobile Optimization

Not enough data

Not enough data

Platform

Multichannel Sharing

Not enough data

Not enough data

Forum

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Content Distribution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")](https://www.g2.com/products/asknicely/reviews)

AskNicely

Small-Business(50 or fewer emp.)

43.4%

Mid-Market(51-1000 emp.)

47.8%

Enterprise(\> 1000 emp.)

8.7%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)

SurveyMonkey

Small-Business(50 or fewer emp.)

36.8%

Mid-Market(51-1000 emp.)

34.2%

Enterprise(\> 1000 emp.)

29.0%

Small-Business

(50 or fewer emp.)

43.4%

36.8%

Mid-Market

(51-1000 emp.)

47.8%

34.2%

Enterprise

(\> 1000 emp.)

8.7%

29.0%

Reviewers' Industry

[![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")](https://www.g2.com/products/asknicely/reviews)
AskNicely

Computer Software

12.4%

Information Technology and Services

8.6%

Internet

5.3%

Health, Wellness and Fitness

5.1%

Hospital & Health Care

4.2%

Other

64.3%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)
SurveyMonkey

Education Management

8.4%

Hospital & Health Care

5.9%

Higher Education

5.8%

Marketing and Advertising

5.0%

Non-Profit Organization Management

4.9%

Other

69.9%

FAQs

## AskNicely vs SurveyMonkey FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between SurveyMonkey vs AskNicely?

AskNicely stands out from SurveyMonkey with higher reviewer satisfaction scores across all key dimensions, especially in support and ease of use.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [AskNicely](https://www.g2.com/products/asknicely/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.7/5 (1,050 reviews) |
| Small-Business | Mid-Market |
| 9.0 | 9.2 |
| 8.5 | 9.4 |
| Ease of Use (375 all-time mentions) | Ease of Use (28 all-time mentions) |

### How do the pricing models of SurveyMonkey and AskNicely compare?

AskNicely is rated higher for value, with a stronger Price/Cost satisfaction score than SurveyMonkey.

- **SurveyMonkey:** Reviewers frequently cite cost as a trade-off, with 116 all-time mentions of expense and several noting that advanced features are locked behind higher-tier plans.
- **AskNicely:** In recent reviews, many highlight affordability and budget-friendliness, with one reviewer specifically praising its value without compromising quality.
- **Switching Reason:** Reviewers mention switching to AskNicely for better value and more responsive support.

### What are the best alternatives to SurveyMonkey and AskNicely?

Birdeye, Jotform, and SurveySparrow are the top alternatives to SurveyMonkey and AskNicely.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Reviewers cite cost as a trade-off, especially for advanced features | Ease of Use (375 all-time mentions) |
| [AskNicely](https://www.g2.com/products/asknicely/reviews) | 4.7/5 (1,050 reviews) | Mid-Market | Reviewers highlight affordability and strong support | Ease of Use (28 all-time mentions) |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4,205 reviews) | Small-Business | — | — |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,420 reviews) | Small-Business | — | — |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | — |

### Which Survey features should I prioritize when comparing SurveyMonkey and AskNicely?

Buyers comparing SurveyMonkey and AskNicely should prioritize ease of use, quality of support, customization, insights generation, and feedback management.

- **Ease of Use:** SurveyMonkey (9.2), AskNicely (9.4); 375 all-time mentions for SurveyMonkey, 28 for AskNicely.
- **Quality of Support:** SurveyMonkey (8.5), AskNicely (9.4); 73 all-time mentions for SurveyMonkey, 18 for AskNicely.
- **Customization:** SurveyMonkey (61 all-time mentions), AskNicely (8 all-time mentions).
- **Insights Generation:** SurveyMonkey (59 all-time mentions), AskNicely (—).
- **Feedback Management:** SurveyMonkey (53 all-time mentions), AskNicely (8 all-time mentions).

### What are the pros and cons of SurveyMonkey vs AskNicely?

SurveyMonkey's headline strength is its broad ease of use and template variety, while AskNicely excels in customer support and actionable feedback.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Templates (88), Customization (61), Insights Generation (59), Integrations (53).
- **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limitations (91), Limited Customization (62), Poor Visualization (33), Expensive Features (32).
- **AskNicely strengths:** Ease of Use (28 all-time mentions), Customer Support (18), Customer Feedback (13), Easy Setup (9), Automation (5).
- **AskNicely trade-offs:** Difficult Reporting (6 all-time mentions), Survey Limitations (6), Limited Customization (5).

### Is SurveyMonkey or AskNicely better for small businesses?

SurveyMonkey is the better fit for small businesses, as it is most popular in the Small-Business segment and frequently praised for ease of use and quick setup.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers highlight its cost-effectiveness, user-friendly interface, and fast setup for small teams.
- **AskNicely:** Largest segment is Mid-Market; reviewers note its ease of use and strong support, but it is less frequently cited by small-business reviewers.

### Which Survey platform has better integrations?

SurveyMonkey and AskNicely are at parity for integrations, with both products receiving positive but limited recent reviewer mentions for integration capabilities.

- **SurveyMonkey:** In recent reviews, integrations with CRM, marketing, and productivity tools are cited, with 53 all-time mentions of integrations and 56 for easy integrations.
- **AskNicely:** Reviewers mention integrations with CRM tools and highlight easy integrations, with 4 all-time mentions for easy integrations.

### How do SurveyMonkey and AskNicely compare on customer support?

AskNicely outperforms SurveyMonkey on Quality of Support by a material margin, with a 0.9-point higher score (9.4 vs 8.5).

- **SurveyMonkey:** 73 all-time mentions of customer support, with recent reviews noting helpfulness but also slower response times and occasional technical limitations.
- **AskNicely:** 18 all-time mentions of customer support, with recent reviews consistently praising responsive, helpful, and proactive support teams.

### Which is easier to implement, SurveyMonkey or AskNicely?

AskNicely and SurveyMonkey are at near-parity on Ease of Setup, with scores of 9.2 and 9.0 respectively, both praised for straightforward implementation.

- **SurveyMonkey:** Reviewers frequently describe setup as quick and easy, with many citing a straightforward onboarding process and minimal technical barriers.
- **AskNicely:** Reviewers consistently highlight easy initial setup, supportive onboarding teams, and a smooth start for new users.

### Which product has better Surveys?

AskNicely is rated higher for Surveys, with a stronger Meets Requirements score and higher overall satisfaction.

- **SurveyMonkey:** Meets Requirements score of 9.0, 375 all-time mentions for ease of use, and 86 for features related to surveys.
- **AskNicely:** Meets Requirements score of 9.3, 28 all-time mentions for ease of use, and 13 for customer feedback, with reviewers highlighting actionable survey insights and automation.

Alternatives

**AskNicely Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience")

[
Qualtrics Customer Experience
](/products/qualtrics-customer-experience/reviews)

 ![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience")

[
Medallia Customer Experience
](/products/medallia-customer-experience/reviews)

**SurveyMonkey Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)