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Ascent HCM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the comprehensive features of Ascent HCM, appreciating the customizable and easy-to-understand reports. (1 mentions)
Users value the customizability of Ascent HCM, appreciating the ease of understanding and support from the team. (1 mentions)
Users appreciate the ease of understanding in reports, benefiting from fast, comprehensive, and customizable formats. (1 mentions)
Users find the ease of use of Ascent HCM invaluable, streamlining payroll and compliance management effectively. (1 mentions)
Users appreciate the fast and error-free report generation of Ascent HCM, along with supportive team assistance. (1 mentions)
Users often face integration issues that complicate processes and hinder efficiency for HR departments. (1 mentions)
Users report poor customer support, with limited availability hindering assistance and complicating integration processes. (1 mentions)

Top Pros or Advantages of Ascent HCM

1. Comprehensive Features
Users value the comprehensive features of Ascent HCM, appreciating the customizable and easy-to-understand reports.
See 1 mentions

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Jasmeet S.
JS

Jasmeet S.

Mid-Market (51-1000 emp.)

4.0/5

"Customised solution for payroll and compliance management"

What do you like about Ascent HCM?

It is fast, error free, the reports are comprehensive and the team is very supportive. The formats in the reports are easy to understand and we can al

2. Customizability
Users value the customizability of Ascent HCM, appreciating the ease of understanding and support from the team.
See 1 mentions

See Related User Reviews

Jasmeet S.
JS

Jasmeet S.

Mid-Market (51-1000 emp.)

4.0/5

"Customised solution for payroll and compliance management"

What do you like about Ascent HCM?

It is fast, error free, the reports are comprehensive and the team is very supportive. The formats in the reports are easy to understand and we can al

3. Ease of Understanding
Users appreciate the ease of understanding in reports, benefiting from fast, comprehensive, and customizable formats.
See 1 mentions

See Related User Reviews

Jasmeet S.
JS

Jasmeet S.

Mid-Market (51-1000 emp.)

4.0/5

"Customised solution for payroll and compliance management"

What do you like about Ascent HCM?

It is fast, error free, the reports are comprehensive and the team is very supportive. The formats in the reports are easy to understand and we can al

4. Ease of Use
Users find the ease of use of Ascent HCM invaluable, streamlining payroll and compliance management effectively.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best to outsource payroll function to Ascent"

What do you like about Ascent HCM?

Effective management of payroll, compensation & compliance management. It is easy to use and implement.

5. Helpful
Users appreciate the fast and error-free report generation of Ascent HCM, along with supportive team assistance.
See 1 mentions

See Related User Reviews

Jasmeet S.
JS

Jasmeet S.

Mid-Market (51-1000 emp.)

4.0/5

"Customised solution for payroll and compliance management"

What do you like about Ascent HCM?

It is fast, error free, the reports are comprehensive and the team is very supportive. The formats in the reports are easy to understand and we can al

Top Cons or Disadvantages of Ascent HCM

1. Integration Issues
Users often face integration issues that complicate processes and hinder efficiency for HR departments.
See 1 mentions

See Related User Reviews

PS

Pomocnik S.

Mid-Market (51-1000 emp.)

3.0/5

"Confusing to navigate making it Difficult"

What do you dislike about Ascent HCM?

Their support team is not always available to assist with any issues or questions. There are a couple of areas where I feel there need improvements. F

2. Poor Customer Support
Users report poor customer support, with limited availability hindering assistance and complicating integration processes.
See 1 mentions

See Related User Reviews

PS

Pomocnik S.

Mid-Market (51-1000 emp.)

3.0/5

"Confusing to navigate making it Difficult"

What do you dislike about Ascent HCM?

Their support team is not always available to assist with any issues or questions. There are a couple of areas where I feel there need improvements. F

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Ascent HCM Reviews (8)

Reviews

Ascent HCM Reviews (8)

3.8
8 reviews
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Verified User in Plastics
UP
Verified User in Plastics
Computer Security Specialist
Plastics
Mid-Market (51-1000 emp.)
3/5

Having used the platform for HR tasks, this reviewer finds Ascent HCM offers disorganized compliance management that complicates navigation. Support is not always available when issues arise, which adds to the challenges.

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Summarized using AI
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Best to outsource payroll function to Ascent"
5/5
What do you like best about Ascent HCM?

Effective management of payroll, compensation & compliance management. It is easy to use and implement. Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

More functions and innovative features can be introduced Review collected by and hosted on G2.com.

Jasmeet S.
JS
Jasmeet S.
Senior Manager - Enterprise Sales
Mid-Market (51-1000 emp.)
"Customised solution for payroll and compliance management"
4/5
What do you like best about Ascent HCM?

It is fast, error free, the reports are comprehensive and the team is very supportive. The formats in the reports are easy to understand and we can always request them for any customisation. Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

I suggest the company works for Integration with other tools that will make seamless integration and hence easy for HR departments. This will also save a lot of time. Review collected by and hosted on G2.com.

Yuvraj S.
YS
Yuvraj S.
Head Of Operations
Mid-Market (51-1000 emp.)
"Great System for Payroll Management"
4.5/5
What do you like best about Ascent HCM?

Ascent does the job, It provides the tax management, Tax history, Payroll history, Payslips etc. all in one place. The dynamic Tax calculator is one the coolest things they have, especially if you are a taxpayer in India. Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

The only thing I dislike about Ascent is, that there are many controls for which you need to reach out to their team for support, great support btw and yes, the UI!! the UI can be a huge area of opportunity. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Basic platform, can have better UI/UX"
4/5
What do you like best about Ascent HCM?

It is built in a simple way

Loads easily - does not crash or get stuck Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

Does not have a good UI/UX - feels like it's from the 90s

Logging in is a problem sometimes - login pages does not work too well Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Ok but it could use lot of improvement with UI and navigation and flow adding expenses"
2.5/5
What do you like best about Ascent HCM?

Simple, no hassle. the user interface is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

The user interface needs a lot of improvement. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good Product:Lots to Learn"
3.5/5
What do you like best about Ascent HCM?

Ascent helped us to track employees absence's as well as leave time available for them to use. This helped to improve productivity. Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

Ascent was a completely different product than what we had been using. We needed much training. Ascent was happy to help. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good product with room for improvement"
3.5/5
What do you like best about Ascent HCM?

Ease of use. The user interface is intuitive and the process flow is captured easily Review collected by and hosted on G2.com.

What do you dislike about Ascent HCM?

UI could be a whole lot better. Have apprehensions about scalability Review collected by and hosted on G2.com.

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