--- title: ARI (Auto Repair Software) Reviews meta_title: 'ARI (Auto Repair Software) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how ARI (Auto Repair Software) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 147 scale: '5' date_modified: '2026-09-30' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # ARI (Auto Repair Software) Reviews **Vendor:** ARI **Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 147 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About ARI (Auto Repair Software) ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software's capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics' workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied. ## ARI (Auto Repair Software) Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of ARI, making business management simple and efficient for service advisors. (52 reviews) - Users value the **easy invoicing process** in ARI, enhancing customer confidence and streamlining shop operations. (32 reviews) - Users value the **robust and user-friendly features** of ARI, making it an indispensable tool for auto repair. (25 reviews) - Users commend the **smooth initial setup** of ARI, appreciating its hassle-free transition and easy functionality. (18 reviews) - Users value the **efficient communication tools** in ARI, enhancing their ability to send invoices and estimates promptly. (17 reviews) - Estimate Creation (16 reviews) - Affordability (13 reviews) - Users commend the **responsive customer support** of ARI, appreciating quick solutions and helpful assistance when needed. (13 reviews) - Integrations (12 reviews) - Inventory Management (12 reviews) **What users dislike:** - Users express concerns about the **missing features** , such as direct payments and intuitive navigation for new users. (10 reviews) - Users struggle with **poor navigation** in ARI, particularly due to lack of keyboard shortcuts and unintuitive back button placement. (9 reviews) - Users experience **slow performance** with ARI, causing frustration and disruptions when managing invoices and records. (9 reviews) - Users report **navigation issues** with ARI, citing difficulty in functions and a frustrating layout impacting usability. (7 reviews) - Users experience **invoicing issues** with ARI, including poor report accuracy and difficulties in integrating with QuickBooks. (6 reviews) - Estimation Issues (5 reviews) - Users feel the product is **expensive** and express dissatisfaction with additional costs for certain features. (5 reviews) - Users find the **insufficient information** limits their ability to efficiently access past repair records and job details. (5 reviews) - Access Limitations (4 reviews) - Limited Functionality (4 reviews) ## ARI (Auto Repair Software) Reviews ### 1. ARI Does So Much More Than Invoicing! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** What I like best about ARI is how much it brings together in one platform. I can manage estimates, invoices and inventory, report completed services to CARFAX, offer online booking directly through my website, and even use an AI booking assistant to help customers schedule service. The AI booking assistant has honestly become one of my favorite features. Combined with responsive customer support and the amount of functionality included for the price, ARI gives me many of the tools I need to run and grow my business without having to piece together several different systems. **What do you dislike about ARI (Auto Repair Software)?** There honestly isn’t much I dislike about ARI. If I had to choose something, I’d like to see even more customization and integration options, particularly with the online booking system. Being able to have even greater control over how the booking experience looks and functions when integrated into my own website would be a big improvement. That said, these are more features I’d like to see added than major complaints. Overall, I’ve been very satisfied with the platform, especially considering the value it provides. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI helps solve one of the biggest challenges of running an automotive service business: keeping everything organized while creating a professional experience for the customer. It gives me one place to manage customers, vehicles, estimates, invoices, inventory and service history instead of relying on several disconnected systems. Online booking and the AI booking assistant also help capture customers when I’m busy working on vehicles and can’t immediately answer the phone. The CARFAX reporting is another major benefit because it allows completed maintenance and repairs to become part of the vehicle’s service history. For a growing mobile auto service business, ARI helps automate administrative work, reduces the number of separate tools I need, and lets me spend more time actually servicing customers and growing the business. ### 2. Excellent software on a budget **Rating:** 4.5/5.0 stars **Reviewed by:** Jose S. | Shop Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** July 03, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** Absolutely great capability, lots of customization. It's a fantastic piece of software that you can ramp up to use 100% of. CarFax reporting is awesome. From having multiple users, to easy exporting to QuickBooks, to PartsTech integration. Software is full of features. **What do you dislike about ARI (Auto Repair Software)?** Wish that it listed parts/labor by job on the invoice instead of all parts and all labor items sorted categorically. Also wish it had Wave integration **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** CarFax reporting. Profit analysis. Streamlined process for inspections, pictures, and parts ordering. **Official Response from Hristo B.:** > Thanks for the awesome feedback, Jose. We love the fact that you are taking advantage of the customization options, many features, and key integrations. We are committed to improving the workflow of every one of our users, and I'll share the feature requests with our technical team and see if we can start working on the Wave integration and hopefully improve the parts/ labor layout on invoices. Kind regards, Team ARI ### 3. Game-Changer for Fleet Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Semi and Auto M. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 30, 2026 **What do you like best about ARI (Auto Repair Software)?** I love ARI Auto Repair Software because it is perfectly catered to what we do and has helped us move beyond the software we were trying to use before. The equipment and customer tracking are invaluable, especially when dealing with fleet accounts and customers with multiple vehicles. The client portal has been a huge hit, allowing customers to log in, see their history, set up reminders, and schedule repairs. ARI continues to grow and improve, with excellent customer service that listens and implements customer suggestions. I especially appreciate the AI features, which have made writing detailed vehicle inspections and invoices easier, saving me a lot of time. The program's layout is user-friendly, allowing me to quickly access job cards and switch between tasks effortlessly. It's fantastic software that has significantly helped my company retain customers due to the professionalism it brings. **What do you dislike about ARI (Auto Repair Software)?** At times I've run into file size issues when uploading vehicle pictures or file attachments. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I find that ARI streamlines equipment and customer tracking, making it effortless to manage multiple vehicles for fleet customers. I enjoy using AI features for efficient info capture, and customer access helps us retain clients. The excellent customer support and real-time updates enhance my business efficiency. ### 4. Easy to Use, Great Value, and Helpful Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Owner, Automotive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 22, 2026 **What do you like best about ARI (Auto Repair Software)?** Overall, it’s easy to use. The chat support is a lifesaver whenever I get stuck, and the Partstech integration is awesome. For what you get, the monthly cost feels like a great value. I also love being able to save documents directly to repair orders, whether or not the customer can see them. The online portal is another feature I like, since any/all customers can use it. Texting estimates and getting a signature and approval instantly is another big bonus. **What do you dislike about ARI (Auto Repair Software)?** The menus can be confusing at times. The AI integrations that build the RO for you are pretty slow. The AI info itself seems to work okay, but I don’t use it very much. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** The biggest problem I had was previous repair tracking. Also financially, tracking payments and customers deposits was made easier. The main benefit is knowing where every dollar is, and what repairs were already completed. ### 5. Cost-Effective but Lacks Key Features **Rating:** 3.0/5.0 stars **Reviewed by:** Jessica M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 19, 2026 **What do you like best about ARI (Auto Repair Software)?** I find ARI (Auto Repair Software) helpful for invoicing and inventory management, and the workflow is pretty straightforward, even if there are a few glitches. I appreciate being able to send professional invoices and manage online signing and appointments, which has been great. I love that I can integrate it into my website for customer booking, saving me from doing extra web development. The fact that it works smoothly on any device is a big plus, especially as I often use my phone for fieldwork. The touch interface on devices makes navigation easy for me. For the price point, it's quite worthwhile. **What do you dislike about ARI (Auto Repair Software)?** ARI has some glaring blind spots that should've been addressed from the start, which is a bit confusing. The technician workflow is pretty bad because they can only clock in and out through the time clock feature, and you have to give them access to invoices to add tech notes, which really shouldn't be necessary. There are no proper payroll reports, which is a huge omission and could eventually push me to switch to another software. The setup is also quite complicated because the settings are scattered all over the place, and it's frustrating not having one central spot for everything. You have separate areas for account settings, service setups, and labor, which feels a bit disorganized. I haven't even figured out some setups like prebuilt services, which I think should be more intuitive. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI helps with invoicing, inventory, and workflow. It lets me send professional invoices, have online signing and appointments, and integrate into my website for customer booking. ### 6. ARI Makes Invoicing and Client Portals Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Chris . | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** I’ve really enjoyed the automation and ease of ARI. The system gives my business an elevated experiences for my customers with online invoicing and client portals so they can track progress and repairs and also approve and pay all their repairs online with simple text and email links. It’s awesome! **What do you dislike about ARI (Auto Repair Software)?** There aren’t many things that I don’t like about ARI but if I had to say anything it would be their integrated labor times aren’t very accurate so pulling from those for estimates would be pointless. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I have noticed ARI working on and updating issues but I personally haven’t run into many. ### 7. A Practical All-in-One Tool for Auto Repair Shops **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 24, 2026 **What do you like best about ARI (Auto Repair Software)?** What I like best about ARI is having the main shop tasks in one place. I can create estimates, job cards and invoices, track parts and inventory, record expenses, and keep customer and vehicle information organized. It helps me manage the day-to-day work of a small auto repair shop without using several different systems. **What do you dislike about ARI (Auto Repair Software)?** Some workflows are not very intuitive and can require extra steps, especially when managing inventory, adding purchased parts, and recording expenses. I would also like clearer guidance inside the software and more flexible options for attaching documents such as PDF receipts and invoices. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI helps us keep our auto repair shop organized by centralizing estimates, job cards, invoices, customer and vehicle records, inventory, and expenses in one system. It reduces the need to track information in different places, saves time on daily administrative work, and makes it easier to follow each repair from the estimate through the final invoice. ### 8. All-in-One Solution with Superb Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** I really like how ARI makes it easy to order parts, keep track of expenses, and write up work orders all in one place. It helps me be upfront and transparent with my customers, which is really important to me. The AI-generated labor times are pretty accurate and it also compares local shops' labor rates, which is helpful. Plus, they're consistently upgrading it, which keeps things improving. Overall, the customer service is great too; they respond promptly and provide really good support. Also, the price point is a big win for me and it has allowed me to recommend it to others in the industry. **What do you dislike about ARI (Auto Repair Software)?** Sometimes the screen can be a little glitchy. When I'm trying to edit a repair order, if I scroll down and try to scroll back up, it doesn't scroll back to the top. I have to close out the application and log back in to get it to work right. That's probably my biggest pet peeve. I also noticed that with one particular vehicle, the wiring diagram didn't have the wire colors with the connectors, which is important for accurately tracing circuits. It would be helpful to include this information to prevent misdiagnosing problems. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI (Auto Repair Software) to write up work orders, track expenses, look up labor times, and compare local labor rates, making it easier and more transparent for customer dealings. ### 9. Easy to Use, Strong AI Integration, and Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** It’s easy to use, has solid AI integration, and the pricing is very reasonable compared to other software. Customer support is also fairly quick to respond, which I appreciate. **What do you dislike about ARI (Auto Repair Software)?** The integration with QBO has a lot of flaws, and syncing with QBO can sometimes create extra work just to find a workaround. Bug fixes and feature improvements also seem to take a while to roll out. Overall, the accounting side of the software still needs a lot of work. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It shortens the time it takes to enter findings, suggested repairs, and procedures. It’s fairly accurate overall, but I still need to double-check because some suggestions can be incorrect. ### 10. Streamlined Auto Repair Management with ARI **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph . | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** I really like how ARI is all condensed and easy to use. It's fast and efficient, with everything on one main screen, which makes operation smooth. I also appreciate the AI labor guides and parts, which I use frequently. Additionally, the setup was very easy and straightforward. **What do you dislike about ARI (Auto Repair Software)?** I wish the software would remember to save before I exit or switch to a different page. It's something that would be nice to have fixed because sometimes I forget to save my work, and it could lead to losing important information. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI (Auto Repair Software) streamlines my tools into one condensed, easy-to-use platform, making my business fast and efficient. ### 11. User-Friendly Software with a Clean, Concise Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Steve C. | owner/ operator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 09, 2026 **What do you like best about ARI (Auto Repair Software)?** The software is very user friendly and interface is very concise **What do you dislike about ARI (Auto Repair Software)?** i wish their was more small engine options like for example wiring diagrams, and parts schmeatics and a wider choice of smalll engine equipment models to choose from **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** it tracks my gross profit in real time and seperates profit from cost of good sold and the analytics gives me net profit in the invoices which helps me keep track for tax season as i am a sole proprietor ### 12. Easy-to-Use, Cost-Effective Vehicle Diagnostics **Rating:** 5.0/5.0 stars **Reviewed by:** curtis t. | Home Care Provider, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 28, 2026 **What do you like best about ARI (Auto Repair Software)?** I love ARI (Auto Repair Software) because it's easy to use and easy to understand. It's also cost-efficient, which is great. The features all seem to work well, as they pinpoint what's wrong with my vehicle and help me figure out the next steps to take. Plus, the initial setup was super easy; I just had to make an account and it was done. **What do you dislike about ARI (Auto Repair Software)?** I'm disappointed with their customer service. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI helps identify what's wrong with my vehicle and guides me on next steps, plus it's easy to use and cost-efficient. ### 13. Professional Quotes & Invoices With Seamless Parts Lookup **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic O. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** The fact I can look up parts without ever leaving the program, the fact you can create full quotes to invoices and its extremely professional looking. **What do you dislike about ARI (Auto Repair Software)?** Probably the price because its amazing but its a little expensive for some people. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Its the organization and the way the program uses it. ### 14. Easy Setup and Loads of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Chris G. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 18, 2026 **What do you like best about ARI (Auto Repair Software)?** Easy to set up with loads of features!!! **What do you dislike about ARI (Auto Repair Software)?** Least like is that there isn’t a way to track miles if you are a mobile mechanic **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Making quotes, invoices, inspections, being able to order parts from vendors and it’s not expensive for all the benefits and other features it has literally 1 job covered a year ### 15. Efficient and User-Friendly Auto Repair Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Adam a. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2026 **What do you like best about ARI (Auto Repair Software)?** I really appreciate the summarize AI feature and how easy ARI (Auto Repair Software) is to use. I can create a professional and detailed invoice in less than 5 minutes, which is a big plus for my workflow. The initial setup was also very easy and it's free, which is fantastic. Overall, I find it's probably all I need for my work as a mobile mechanic, and I'd definitely recommend it to others. **What do you dislike about ARI (Auto Repair Software)?** Nothing **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI solves the problem of invoicing by making it fast and easy to create professional, detailed invoices in under five minutes. ### 16. Total Simplification for Mechanical Workshops **Rating:** 5.0/5.0 stars **Reviewed by:** José M. | Propietario, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** September 05, 2026 **What do you like best about ARI (Auto Repair Software)?** I like that ARI (Auto Repair Software) is easy to use, which is very useful in my mechanical workshop. I also appreciate the parts search function, as I don't have to look on other pages and can easily add to estimates, which greatly simplifies the billing and estimating process. **What do you dislike about ARI (Auto Repair Software)?** I don't understand how to register with Carfax within ARI. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI facilitates billing and parts search, eliminating the need to consult other pages. It is easy to use and configure, which is very useful for my mechanical workshop. ### 17. Streamlined Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 30, 2026 **What do you like best about ARI (Auto Repair Software)?** I really like ARI (Auto Repair Software) for its ability to manage the service history on any vehicle and the sorting options by VIN or customer. The job cards page is another favorite feature because it allows me to keep jobs organized in "Created," "In Progress," or "Completed" columns. This job cards feature is particularly useful for tracking everything me or my techs do, ensuring nothing is forgotten when waiting on parts or multitasking, which helps immensely with accurate billing. **What do you dislike about ARI (Auto Repair Software)?** The accounting side needs work, especially inputting expenses, which is very time-consuming. It needs to be streamlined a little better. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to track jobs, invoice for work, and manage service histories, making work and cash flow quicker and more efficient. ### 18. Easy to Navigate and User-Friendly Experience with ARI **Rating:** 4.5/5.0 stars **Reviewed by:** TRAILER M. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** ARI is easy to navigate & user friendly. **What do you dislike about ARI (Auto Repair Software)?** I wish that it would post the payment detail on the invoice when a deposit is taken, and then another line for the payment of the balance due **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI has helped with reporting functions which have been very helpful ### 19. Comprehensive, User-Friendly Solution for Auto Shops **Rating:** 5.0/5.0 stars **Reviewed by:** Maurice . | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 06, 2026 **What do you like best about ARI (Auto Repair Software)?** Right now, I'm enjoying the AI features and the fact that I can do everything in one spot with ARI (Auto Repair Software). **What do you dislike about ARI (Auto Repair Software)?** I don't like how ARI (Auto Repair Software) makes recommended repairs affect the total. I wish it would allow me to show recommendations and their costs without requiring the customer to decline them to avoid affecting their total. It should have an area that separately lists recommended repairs. Also, I use external data for my labor time because sometimes ARI isn't accurate. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI allows me to handle everything in one spot, from quotes to sending invoices to customers. I'm enjoying the AI features too. ### 20. Easy to Use, Great QuickBooks Integration for Emailing Estimates and Invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph F. | owner/technician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 22, 2026 **What do you like best about ARI (Auto Repair Software)?** Ease of use, integration with Quickbooks, ability to email estimates and invoices to customers **What do you dislike about ARI (Auto Repair Software)?** The need to purchase credits to send SMS correspondence to customers **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** As a new shop owner, the ease of use with invoicing, estimating, and price matrixing is indispensable. ### 21. User-Friendly Powerhouse for Mobile Mechanics **Rating:** 5.0/5.0 stars **Reviewed by:** Corey H. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 09, 2026 **What do you like best about ARI (Auto Repair Software)?** I like how ARI (Auto Repair Software) streamlines all my workload and makes the job much easier. It's very user-friendly and very explanatory, making it very easy to use. I initially chose it because my chat GBT recommended it as the best choice, and the setup was pretty easy. I use it along with AI to generate my disclosures, which works well for my small mobile mechanic company. **What do you dislike about ARI (Auto Repair Software)?** streamline job tickets **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI (Auto Repair Software) to streamline my workload, create job tickets, and manage vehicles efficiently. ### 22. Effortless Setup and Essential for Auto Repairs **Rating:** 5.0/5.0 stars **Reviewed by:** Zac K. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2026 **What do you like best about ARI (Auto Repair Software)?** I really appreciate how ARI's labor guides help ensure I am not underestimating jobs and provide a good overview of what will be required. The software is also very easy to set up, which made the initial stages smooth for me. **What do you dislike about ARI (Auto Repair Software)?** I would like Google Calendar integration for scheduled work orders. I would also like to see part number cross-references when the labor guide adds parts. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI helps me estimate job times, track work centrally with clients and vehicles, and ensures accurate job estimations with labor guides. ### 23. Has Great Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Jessie D. | Office Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** January 19, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** What I like the best would be the AI Labor Options and the Pricing of the software. **What do you dislike about ARI (Auto Repair Software)?** Quick books integration, the UI, Performance as in how slow it is to get around. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** The savings alone is huge. The overall easiness of the program helps with allowing the not so tech savvy mechanic use and understand the program. ### 24. Versatile Across Devices—Works Great on Laptop, Phone, and Tablet **Rating:** 5.0/5.0 stars **Reviewed by:** DBA D. | Technician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2026 **What do you like best about ARI (Auto Repair Software)?** It's very versatile—you can run it on a laptop, phone, tablet, etc. **What do you dislike about ARI (Auto Repair Software)?** I can't break it into paragraphs when I'm in the Parts section **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Before using ARI, managing auto repair tasks meant dealing with expensive software, scattered paperwork, and slow manual vehicle and parts lookups. ARI solves this by consolidating job management ### 25. Seamless Parts Tech Integrations and Easy Access for the Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2026 **What do you like best about ARI (Auto Repair Software)?** integrations with parts tech and the fact all my techs can access the software on some level **What do you dislike about ARI (Auto Repair Software)?** sometimes lag or glitches that causes loss of information **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** They keep track of my inventory and reports for me, makes going into tax season easy. they also have several customer management features that help reduce work load on our service writers ### 26. Comprehensive Auto Repair Software with Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Omar E. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 05, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** I like a lot of things about ARI (Auto Repair Software). It's easy to use and allows for setting up multiple accounts with clearly defined roles, which is important because the owner and account manager need different access levels. I really appreciate the safety features and the online payments for customers. It's convenient to send invoices via email or text. The software includes a labor rate system with Mitchell, which is great. It's a system that I have nothing against and everything to like. Also, the service reminders, code review system, and discount system for customers are really useful. The ability to customize auto repair invoices and estimates, including adding our logo, is pretty cool. It even supports both mobile mechanics and businesses by offering clock-in and clock-out options for employees, which adds to its overall effectiveness as a time management system. Plus, the free trial was a nice feature to try out. **What do you dislike about ARI (Auto Repair Software)?** It's hard to see what the customer sees. When I'm trying to walk a customer through their client portal, I can't see what they see on their phone, which makes it really difficult for me to tell them where to sign or how they can apply for financing. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI handles everything from client, vehicle, and service management to service reminders. It has a code review system, discount system, and customizable invoices. It's great for mobile mechanics or businesses with time management features for employees to clock in and out. ### 27. Streamlines Auto Repair Work Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathon H. | Automotive Repair, Automotive, Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2026 **What do you like best about ARI (Auto Repair Software)?** I use ARI to manage my small automotive repair shop, and it streamlines tasks very smoothly. The software helps with determining hourly and flat rates and prevents me from getting stuck in a loop during diagnostic work. I love its features that use A.I. for diagnosing and planning the next steps, saving me time that I'd otherwise spend digging through service manuals or technical service bulletins. The setup was very easy, which was a huge plus. **What do you dislike about ARI (Auto Repair Software)?** My first impression was that there is a bit of a learning curve. I feel that there could be more focus on the richness of how the program works and what are some best practices when using ARI's many features. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to manage my shop, streamlining tasks and handling details smoothly. ARI solves problems like setting hourly rates and simplifies estimates and invoices, while AI features help with diagnostics, saving time usually spent on service manuals. ### 28. Great software that's very affordable and powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan W. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 30, 2026 **What do you like best about ARI (Auto Repair Software)?** The under interface is pretty good and the AI labor guide is accurate for the most part. It provides a lot of features for price. **What do you dislike about ARI (Auto Repair Software)?** I wish it had better order tracking through PartsTech. My previous software had an orders page were you would check in parts with an invoice number once arrived. It worked better in that aspect so you could easily tell when ordered were placed and arrived. It would also be nice to be able to use ARI in multiple tabs. I was doing that a lot with my previous software but ARI doesn't seem to want to be open in multiple tabs or windows. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It let's my run my business. I don't think there's any other software out there in this price range with even a fraction of the features ARI has. ### 29. Integrated Parts Store Makes Finding and Ordering Parts Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Eric W. | mechanic, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 28, 2026 **What do you like best about ARI (Auto Repair Software)?** Integrated parts store. I like that you can easily find and order parts. **What do you dislike about ARI (Auto Repair Software)?** Some of the part parameters for adding to an estimate are confusing. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Ari has solved my problem of keeping all my estimating and billing in one place. It has also sped up my efficiency. ### 30. Streamlines Customer Estimates and Quoting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about ARI (Auto Repair Software)?** Streamlines the process of quoting an estimate for a customer **What do you dislike about ARI (Auto Repair Software)?** Can be a little hard to figure out how to use all of the features and navigating the user interface can be a little difficult **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It is helping me save time by making estimates and invoices faster. The customer intake form is also super helpful as well and saves a ton of time ### 31. All-in-One ARI Software That Streamlines Mobile Repairs and Fleet Jobs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 22, 2026 **What do you like best about ARI (Auto Repair Software)?** What I like about ARI (Auto Repair Software) is that it keeps everything I need to run jobs in one place. I can make estimates, work orders, and invoices without bouncing between different apps or paperwork. It helps keep my mobile truck organized and makes it easier to track what’s going on with each unit. I like that it tracks parts, labor, and expenses too, so I can see what jobs are actually making money. The canned jobs feature is useful for repeat work like PM services, brakes, and common repairs. Another thing is being able to keep service history on trucks and fleets. It helps when customers have multiple units because everything is already in the system. Overall, it just makes running the business smoother, especially doing mobile repairs and fleet work. **What do you dislike about ARI (Auto Repair Software)?** What I dislike about ARI (Auto Repair Software) is that it can be a little clunky at times and not always as smooth or fast as you’d want when you’re busy. Some features take extra steps to get where you need, especially when you’re trying to move quickly between estimates, invoices, and work orders. The mobile app can also be hit or miss. Since a lot of work gets done from the phone in the field, it can be frustrating when things don’t load right away or certain options are easier to use on a computer than on mobile. Customization is another downside. It doesn’t always let you tailor everything exactly how you want for your specific workflow, especially for heavy-duty trucks, trailers, and fleet jobs. Sometimes you have to work around the system instead of the system working around you. Reporting and searching past jobs can also feel limited. Finding old invoices, notes, or specific repair history isn’t always as quick as it should be. Overall, it works and gets the job done, but there are times where it feels more built for general auto repair shops than for mobile heavy-duty or fleet work. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI solves the problem of trying to run a repair business without any real system in place. Without it, everything is scattered - notes in your phone, paperwork in the truck, customer info in texts, and invoices all over the place. It puts everything together so I can manage jobs, customers, vehicles, parts, and billing in one spot. It also saves a lot of time. I can build estimates, work orders, and invoices quickly instead of writing everything out or trying to remember what was done. That lets me spend more time actually working on trucks instead of doing paperwork. Another thing it fixes is keeping track of fleet units and service history. I don’t have to guess what repairs were done before or dig through old files because it’s all there. For mobile work, it basically replaces having an office. I can handle paperwork, approvals, and payments right on the job site, which makes everything smoother and more professional. Overall, it benefits me by keeping the business organized, saving time, helping me track money, and making sure everything is documented. ### 32. Effortless Invoicing with Reliable Support, Needs Synchronization Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Bruno S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 06, 2026 **What do you like best about ARI (Auto Repair Software)?** I like that ARI (Auto Repair Software) is really simple to use and well-organized. It's easy to navigate, and I can do all the invoices I need. I can find each client page with all their invoices and trucks, which makes it very organized. I also appreciate the customer service, which is always available right away. The initial setup was very easy, and that's something I value a lot. **What do you dislike about ARI (Auto Repair Software)?** Sometimes it takes a while to update on both the app and the website, which has caused issues like printing invoices that weren't updated, leading to financial discrepancies. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I find ARI easy to navigate, helping me organize invoices and client info effectively. It simplifies truck repairs and invoicing processes, making it easier to manage everything in one place. ### 33. Effortlessly Customizable with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** jonny p. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 03, 2026 **What do you like best about ARI (Auto Repair Software)?** I like how customizable ARI (Auto Repair Software) is. The customer support team is fantastic and detail-oriented, which makes everything easy to set up and creates a seamless experience. I also appreciate the affordability of the software, and it's easy to use. It works well with parts tech and is very customizable, making it a very easy company to work with. **What do you dislike about ARI (Auto Repair Software)?** I would like it to have a better booking software for me to use, but I have a very specific set of needs, so I don't expect this to happen. And more variety of part suppliers, but I believe this is coming. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI (Auto Repair Software) for sending invoices, checking parts, and estimates. It's easy to use, works well with parts tech, and is customizable. Customer support is fantastic, making everything easy to set up for my business needs. ### 34. Simple, Reliable Solution for Auto Repairs **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew N. | Mobile mechanic, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about ARI (Auto Repair Software)?** I use ARI mostly for pricing all my jobs and labor rates, and it really helps me not lose money on a job. When I need a schematic of something, it's right there, which is super convenient. I like how easy ARI is to use and the functionality of the app itself. I have no issues with the ARI app at all. The speeds are perfect and the invoices are on point. Plus, the initial setup was very easy; just a few clicks. **What do you dislike about ARI (Auto Repair Software)?** There is not one thing I dislike **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI for pricing jobs and it's great for preventing money loss. Plus, the schematics are readily available. ### 35. Easy-to-Use Software That Enhances Time Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nic B. | Mechanic, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 18, 2026 **What do you like best about ARI (Auto Repair Software)?** I find ARI (Auto Repair Software) easy to use, which helps with my time management. The setup was fairly easy, making the transition smooth. I also like that it works well with other apps. So far, so good. **What do you dislike about ARI (Auto Repair Software)?** Nothing **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I find ARI helps me manage time efficiently and it is easy to use. ### 36. great services and system **Rating:** 5.0/5.0 stars **Reviewed by:** ben s. | owner/manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 14, 2026 **What do you like best about ARI (Auto Repair Software)?** The mobile platform is very easy to understand and straightforward to use. **What do you dislike about ARI (Auto Repair Software)?** Some parts could flow more smoothly. In particular, the transition from job cards to estimates and then to invoices could be easier to understand and navigate. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It helps me keep all of my records in one spot, and their customer service fixes issues ASAP. Hands down, it’s the best service ever. ### 37. Ahop owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** November 11, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** Cost of the program is very affordable and **What do you dislike about ARI (Auto Repair Software)?** The fact we had Mitchell through them then one day its taken away **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Saving us money ### 38. Efficient, price conscious and value add **Rating:** 5.0/5.0 stars **Reviewed by:** Anahisa C. | Director or Strategy and Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2025 **What do you like best about ARI (Auto Repair Software)?** We have been using ARI for about a month now, we started with their free version and were able to get a great feel for the system with out spending. We signed up for the full version during their Labor Day sale. The system has many useful tools but the ones we are benefiting the most from currently are the labor guides and job cards. The labor guides help give us an idea of what we should be pricing out serviced as well as helps with Quality control as the descriptions of the services give us a reminder of what all needs to be done to complete the work order. We are excited to keep growing out shop with ARI as a partner. **What do you dislike about ARI (Auto Repair Software)?** It’s hard to use it in IOS. Some of the buttons don’t fully function properly on our Apple phones. If we are able to Open it up on the shop laptop and it works great on windows. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** We are a team of two trying to establish systems and processes for our mom and pop shop. My husband has all the mechanic knowledge and I have the business acumen. This app has been able to help me bridge the gap. When doing market research about pricing and services and promotions. I deep dive into the labor guides to get a better understanding of what it takes and what the owner operators are talking about. **Official Response from Hristo B.:** > Hi Anahisa, We are glad that you see value in the solution we've built. Our latest software version has some improvements regarding mobile scrolling and navigation, which might be useful when using ARI on iOS devices. Best regards, Team ARI ### 39. ARI, software that lets me work! **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan C. | Shop owner and technician (all hats), Automotive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 15, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** The features this software has at the rate ARI charges, just beats other shop software. I have only starting really get into the advanced scheduling and reminders for customer's. I have used it since 2023. They have been updating this continuously since then. Every feature they add or update ARI does seems thought out and is always helpful. Any time I have needed to contact support, I have been helped quickly. The AI support bot is helpful, and will connect me with an actual person if I need it. When I do chat with someone, they are typically quick to respond. I just like to use it. It works, things flow very easily with the UI. The customer portal is pretty cool, I don't have many customers that use it, but I am sharing that information now. I am really excited about the updated scheduling. For me being a one person shop, it is like having a service writer to setup appointments and remind the customer of the appointment. It also keeps track of service reminders and it notifies customers about regular maintenance. This shop will use it until I outgrow it, but I don't see that happening any time soon. **What do you dislike about ARI (Auto Repair Software)?** There are some quirks. Depending on current updates, I have had to switch browsers maybe twice since I started using it. The good thing is, they are quick to say something if I am having problems. I also wish the online payment through invoices was attached to a merchant service provider that didn't collect a monthly fee. I'm sure if I think about it, I could think of some other issues. But really, I just use it and it generally stays out of the way of the work. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** From scheduling to parts ordering to managing customers and vehicles. Really, it seems to solve those problems. It helps my operation run smoother. It also helps stabilize business cash flow because of the scheduling feature. Being a one person shop, I need all the help I can get. The longer I use ARI, the more features I get familiar with, the smoother things go. **Official Response from Hristo B.:** > Hey Bryan, Thanks so much for this detailed review! We're happy ARI's advanced scheduling is helping you run your shop like a virtual service writer and boosting your cash flow. We appreciate that you notice our ongoing updates and prompt support working for you. We hear you on the browser quirks and the cost of online payments. We are currently focused on fixing stability issues and aim to implement more flexible payment options in the recent updates. Regards, Team ARI ### 40. ARI saved my start-up Auto Repair Shop **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** Extremely easy to set up and use. We are in the system throughout the day, every day. First class support. I like that they offered a hands-on demo of the administrative side for prospective customers to explore. Additionally they have a trial that gives customers an opportunity to get comfortable with the solution before paying money. This solution is an incredible tool at an extremely affordable price point. ARI will revolutionize the shop management software industry. **What do you dislike about ARI (Auto Repair Software)?** Need additional enhancement on custom invoices/templates. Specifically need to be able to use the new grouping function in custom estimates/invoices. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI is a streamlined tool that simplifies administrative workflow, thus freeing up technician time which can be reallocated to revenue-generating operations. ### 41. Streamlined Invoicing, Boosted Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha G. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 26, 2025 **What do you like best about ARI (Auto Repair Software)?** I love how fast ARI allows me to create invoices and streamline my workday. This efficiency is a significant advantage as it eliminates the need to manually input every single digit or detail, allowing me to rely on ARI to handle most of this work. As a result, I remove anywhere between four to six hours of work each day, just for one employee. When this efficiency is spread across five employees, it immensely reduces overhead and labor costs. This not only cuts down my time at work but also increases my time at home with family, which I greatly appreciate. Furthermore, the initial setup process of ARI was more manageable compared to the effort required when we used to create all new invoices for each customer manually. Now, we only have to input the information once, making the overall process much more efficient. **What do you dislike about ARI (Auto Repair Software)?** Nothing so far **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to streamline invoicing and estimate processes, eliminating manual data entry. It saves four to six hours of work daily per employee, reducing labor costs, increasing efficiency, and allowing more personal time. **Official Response from Hristo B.:** > Thanks for the thorough feedback, Samantha. We are happy that the software does what it's meant to - streamlining your workflow and reducing overhead and costs as a result. ### 42. Affordable, Comprehensive Solution for Mechanic Shops **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 13, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate how ARI automotive software significantly enhances the efficiency and professionalism of my mechanic shop operations. It replaces a full-time job by simplifying the process of creating quotes and estimates, offering invoicing solutions that make customer processing faster while maintaining a professional standard. One notable feature I love is the customer information tracking system, which allows independent tracking of customer data and automobile history. This is complemented by ARI's integration with Carfax, providing customers with proof of work completion—an incredible value addition. The affordability of ARI is another major plus, offering the same features as more expensive industry software at just over $60 a month, making it an incredible package. I value how ARI solves several problems, like accurately quoting labor times, which enhances both financial and customer protection. The integrated payment system, especially Payment 360, allows for credit card payments and financing options, which is beneficial for customers lacking immediate funds. I use the software's feature to order parts directly from local suppliers, boosting the shop's efficiency and productivity. Additionally, the initial setup was seamless, thanks to Jason, who provided excellent support with navigation tips, tricks, and frequent updates. Overall, I find ARI to be a phenomenal software, worthy of a 10 out of 10, with the potential for further enhancements by Jason. **What do you dislike about ARI (Auto Repair Software)?** I find the delay in the ARI software while doing labor estimates to be frustrating. After clicking on an initial item, it often takes about 45 to 60 seconds for it to refresh and proceed to the next page where I can select parts and labor details. Although this is significantly faster than the manual process I used before, now that I'm accustomed to the software's efficiency, this wait time feels like a noticeable downside. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to automate quotes and estimates, replace a full-time job, and offer financing. It improves efficiency by ordering parts directly and tracks customer info with Carfax reporting, all at an affordable price. ### 43. Best Auto Repair Solution Software at an Affordable Monthly Rate **Rating:** 5.0/5.0 stars **Reviewed by:** Same Day Auto H. | 10, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2026 **What do you like best about ARI (Auto Repair Software)?** This is the best auto repair solution software, with an affordable monthly rate. Other, more expensive software doesn’t offer much more, but still charges far too much. **What do you dislike about ARI (Auto Repair Software)?** so far I'm satisfied. I like what i get. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Automating our shop and making our shop efficient. it increases our customer experience ### 44. Efficient Customer Management but Needs Improved Estimate Features **Rating:** 5.0/5.0 stars **Reviewed by:** Marvin L. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate ARI for its efficient appointment-setting feature, which streamlines my scheduling tasks. The functionality that allows me to send estimates and invoices to customers, where they can sign and agree to them, is particularly valuable. This ensures clarity and mutual agreement, enhancing my efficiency in managing customer relations. Additionally, I find that these features help me keep track of both customers and vehicle status, as well as organize appointments efficiently. The ability to compile parts and estimates seamlessly within ARI is another advantage, saving me time and improving accuracy in my daily operations. I also appreciated how simple the initial setup was, making my transition to using ARI very smooth and hassle-free. **What do you dislike about ARI (Auto Repair Software)?** I dislike the built-in estimate aspect of ARI. It needs to have more options for different repairs and labor times to be more effective. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to create estimates, manage customer relationships, set appointments, send reminders, and collect payments, streamlining customer and vehicle management. ### 45. Affordable, User-Friendly with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 03, 2026 **What do you like best about ARI (Auto Repair Software)?** I appreciate ARI (Auto Repair Software) for its affordable price point with continued improvements and upgrades. I like the general ease of use and customer portal access for customers. It's easy to use and learn, which makes the setup process simple. **What do you dislike about ARI (Auto Repair Software)?** Recently customers have reported intermittent issues with loading invoices via mobile. When customers viewed the invoice, it would not pan/move to allow the customer to view the complete invoice. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I solved the problem of having to manually create invoices, as well provides labor guides. ### 46. Simple, easy, and efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Asher J. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ARI (Auto Repair Software)?** ARI is perfect for mobile automotive servicing. It's very user friendly, and easy to customize to my liking. My customers have no issue viewing invoices and paying deposits. The dashboard tab allows me to track all expenses, invoices paid, and customer visits. I prefer this app over CDK. **What do you dislike about ARI (Auto Repair Software)?** The only thing that has become a hinderance, is the fact that I'm unable to limit employees from viewing the business profits and margins. This has lead to some conflict, and I wish there was a way to prevent access from them. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** This app is the connection between technician, advisor, and customer, in which all parties can easily be on the same page. **Official Response from Hristo B.:** > Hello Asher, It's wonderful to hear that we are helping your mobile servicing business! You can limit what information your employees can see in the Profile -> User Roles section of ARI. You can restrict access to payments and limit their ability to edit invoices and create Job Cards only. Hope that helps! Best regards, Team ARI ### 47. Effortless Setup and Robust Features Make ARI Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Izabel N. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** I like the features of ARI, particularly the ability to send text messages to customers. This feature is really handy because I can send pictures of anything that needs to be replaced even after the customers have left. It helps me keep everything in order, easily tracking the customers that come into and leave the shop. The invoicing process is also seamlessly integrated, allowing me to efficiently manage and send invoices to customers. The setup of ARI was a breeze; I didn't experience any trouble setting it up, which was a relief. Overall, ARI's comprehensive functionality, particularly in comparison to what I used before, Auto Labor Time Expert, makes it stand out positively for me since it offers more features than its predecessor. **What do you dislike about ARI (Auto Repair Software)?** There is no problem I like all the features **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to organize and track customer invoices and vehicle movements, keeping everything in order efficiently. ### 48. my ARI review **Rating:** 4.5/5.0 stars **Reviewed by:** Luna G. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** I find the labor guides and parts integration to be the best in my opinion. I was looking for an alternative to mitchell1 and this seems to be the best alternative that won't break the bank. **What do you dislike about ARI (Auto Repair Software)?** Some of the app layout. The time it takes to load labor guides. The inconsistency of the AI, would be nice to have a DATABASE like prodemand, alldata etc. Some features are difficult to find and not too intuitive for new users. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** the labor guides, though the numbers seem to change at times. Online direct ordering is amazing, though I haven't been able to test yet as my providers have changes. ### 49. Effortlessly Keeps Us Organized, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua P. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate using ARI because it significantly keeps me organized with all my tasks. I love that everything I need is conveniently all in one place, which streamlines my daily operations. The direct access to parts technology is extremely valuable to me, as it enables efficient parts ordering and management. The labor guides and estimate functionalities are also fantastic features that I use regularly, aiding in the precision and efficiency of my work. Furthermore, the initial setup of ARI was very easy, which was a pleasant surprise and made the transition smooth. My overall satisfaction with the service is so high that I’d rate it an 11 out of 10 when recommending it to friends or colleagues. **What do you dislike about ARI (Auto Repair Software)?** Nothing at all Ari is great **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to keep my shop organized by handling invoices, estimates, parts ordering, and payments, all in one place. ### 50. Quick and Simple Quotes with ARI **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** April 17, 2026 **What do you like best about ARI (Auto Repair Software)?** I like the easy and simple system of ARI (Auto Repair Software). I also really appreciate the ability to make quick quotes, which is especially useful for my business. Additionally, I found that the initial setup was super easy. **What do you dislike about ARI (Auto Repair Software)?** that there are more affordable plans for small businesses **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to make quick quotes with my clients. Its system is easy and simple. ## ARI (Auto Repair Software) Discussions - [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) - 1 comment, 1 upvote - [View ARI (Auto Repair Software) pricing details and edition comparison](https://www.g2.com/products/ari-auto-repair-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+18%3A19%3A51+-0500&secure%5Bsession_id%5D=c8a467f8-186a-4b1a-9d6f-a1ce01627725&secure%5Btoken%5D=de5a1042f238d06e9589ad96d6d81114fe4b445b05491bffce72fcb108f48f36&format=llm_user) ## ARI (Auto Repair Software) Features **Additional Functionality** - Parts Management - SMS Messaging - CRM - Scheduling - Customer Database - Inventory Management - Contact Database - Repair Tracking - Invoice Management - Appointment Management - Accounting - Service History - Electronic Payments - Vehicle Tracking - Activity Dashboard - Work Order Management - Transaction History - Generative AI - Maintenance Scheduling - Inspection Management - Inventory Control - Job Costing - Order Management - Third-Party Integrations - API - Employee Time Clock - VIN Decoder - Purchase Order Management - Labor Rates - Quotes/Estimates - Performance Metrics - Payroll Management - Gift Card Management - Customizable Reports - QuickBooks Integration - Reporting & Statistics - Cost Tracking - Multi-Location - Billing & Invoicing - AI Copilot - Progress Tracking - Time Tracking - Marketing Management - Appointment Scheduling - Customer History - Point of Sale (POS) - Reminders - Job Tracking - Labor Cost Reporting - VIN Lookup - Alerts/Notifications - Prioritization - Data Import/Export - Workflow Management - Electronic Signature - Vehicle Information - Employee Scheduling - User Management - Records Management - Communication Management - Estimating - Chat/Messaging - Document Management **Shop Management** - Estimates and Invoicing - Parts Purchasing - Inventory Management - Service Orders - Labor Tracking **Operations Management - Auto Shop Management** - Appointment Scheduling - Inventory Management - Task Management - Digital Vehicle Inspection (DVI) - Employee Management **Technician Tools** - Preventative Maintenance and Inspections - Task Alerts - Labor Times and Wire Diagrams **Customer Relationship Management - Auto Shop Management** - Automated Reminders - Marketing - CRM **Customer Management** - Repair Updates - Customer Portal **Financial Management - Auto Shop Management** - Reports and Analytics - Billing and Invoicing - Estimating ## Top ARI (Auto Repair Software) Alternatives - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (411 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) - 4.8/5.0 (769 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (513 reviews)