--- title: ARI (Auto Repair Software) Reviews meta_title: 'ARI (Auto Repair Software) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 120 reviews by the users' company size, role or industry to find out how ARI (Auto Repair Software) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 120 scale: '5' date_modified: '2026-06-26' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # ARI (Auto Repair Software) Reviews **Vendor:** ARI **Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 120 ## About ARI (Auto Repair Software) ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software's capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics' workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied. ## ARI (Auto Repair Software) Pros & Cons **What users like:** - Users appreciate the **ease of use** of ARI, simplifying business management with its intuitive interface and features. (52 reviews) - Users value the **ease of creating invoices** with ARI, enhancing customer interactions and boosting confidence. (32 reviews) - Users love the **versatile features** of ARI, enhancing their auto repair management with seamless integration and customization. (25 reviews) - Users find the **initial setup easy** , making the transition to ARI smooth and hassle-free. (18 reviews) - Users value the **efficient communication features** of ARI, enhancing customer relations and streamlining appointment scheduling. (17 reviews) - Estimate Creation (16 reviews) - Affordability (13 reviews) - Users commend the **responsive customer support** of ARI, appreciating quick solutions and helpful assistance when needed. (13 reviews) - Integrations (12 reviews) - Inventory Management (12 reviews) **What users dislike:** - Users find the **missing features** frustrating, hindering usability and integration with other platforms like QuickBooks. (10 reviews) - Users struggle with **poor navigation** , finding it cumbersome to use essential functions and lacking keyboard shortcuts for efficiency. (9 reviews) - Users experience **slow performance** with ARI, causing frustration and interruptions while managing invoices and records. (9 reviews) - Users report various **navigation issues** , particularly with pop-ups and the app's overall layout, impacting usability. (7 reviews) - Users report significant **invoicing issues** with ARI, particularly with QuickBooks integration and inaccurate reports. (6 reviews) - Estimation Issues (5 reviews) - Users feel the product is **expensive** and express dissatisfaction with additional costs for certain features. (5 reviews) - Users find the **insufficient information** limits their ability to efficiently access past repair records and job details. (5 reviews) - Access Limitations (4 reviews) - Limited Functionality (4 reviews) ## ARI (Auto Repair Software) Reviews ### 1. Comprehensive Auto Repair Software with Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Omar E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about ARI (Auto Repair Software)?** I like a lot of things about ARI (Auto Repair Software). It's easy to use and allows for setting up multiple accounts with clearly defined roles, which is important because the owner and account manager need different access levels. I really appreciate the safety features and the online payments for customers. It's convenient to send invoices via email or text. The software includes a labor rate system with Mitchell, which is great. It's a system that I have nothing against and everything to like. Also, the service reminders, code review system, and discount system for customers are really useful. The ability to customize auto repair invoices and estimates, including adding our logo, is pretty cool. It even supports both mobile mechanics and businesses by offering clock-in and clock-out options for employees, which adds to its overall effectiveness as a time management system. Plus, the free trial was a nice feature to try out. **What do you dislike about ARI (Auto Repair Software)?** It's hard to see what the customer sees. When I'm trying to walk a customer through their client portal, I can't see what they see on their phone, which makes it really difficult for me to tell them where to sign or how they can apply for financing. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI handles everything from client, vehicle, and service management to service reminders. It has a code review system, discount system, and customizable invoices. It's great for mobile mechanics or businesses with time management features for employees to clock in and out. ### 2. Streamlines Auto Repair Work Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathon H. | Automotive Repair, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about ARI (Auto Repair Software)?** I use ARI to manage my small automotive repair shop, and it streamlines tasks very smoothly. The software helps with determining hourly and flat rates and prevents me from getting stuck in a loop during diagnostic work. I love its features that use A.I. for diagnosing and planning the next steps, saving me time that I'd otherwise spend digging through service manuals or technical service bulletins. The setup was very easy, which was a huge plus. **What do you dislike about ARI (Auto Repair Software)?** My first impression was that there is a bit of a learning curve. I feel that there could be more focus on the richness of how the program works and what are some best practices when using ARI's many features. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to manage my shop, streamlining tasks and handling details smoothly. ARI solves problems like setting hourly rates and simplifies estimates and invoices, while AI features help with diagnostics, saving time usually spent on service manuals. ### 3. Great software that's very affordable and powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ARI (Auto Repair Software)?** The under interface is pretty good and the AI labor guide is accurate for the most part. It provides a lot of features for price. **What do you dislike about ARI (Auto Repair Software)?** I wish it had better order tracking through PartsTech. My previous software had an orders page were you would check in parts with an invoice number once arrived. It worked better in that aspect so you could easily tell when ordered were placed and arrived. It would also be nice to be able to use ARI in multiple tabs. I was doing that a lot with my previous software but ARI doesn't seem to want to be open in multiple tabs or windows. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It let's my run my business. I don't think there's any other software out there in this price range with even a fraction of the features ARI has. ### 4. All-in-One ARI Software That Streamlines Mobile Repairs and Fleet Jobs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about ARI (Auto Repair Software)?** What I like about ARI (Auto Repair Software) is that it keeps everything I need to run jobs in one place. I can make estimates, work orders, and invoices without bouncing between different apps or paperwork. It helps keep my mobile truck organized and makes it easier to track what’s going on with each unit. I like that it tracks parts, labor, and expenses too, so I can see what jobs are actually making money. The canned jobs feature is useful for repeat work like PM services, brakes, and common repairs. Another thing is being able to keep service history on trucks and fleets. It helps when customers have multiple units because everything is already in the system. Overall, it just makes running the business smoother, especially doing mobile repairs and fleet work. **What do you dislike about ARI (Auto Repair Software)?** What I dislike about ARI (Auto Repair Software) is that it can be a little clunky at times and not always as smooth or fast as you’d want when you’re busy. Some features take extra steps to get where you need, especially when you’re trying to move quickly between estimates, invoices, and work orders. The mobile app can also be hit or miss. Since a lot of work gets done from the phone in the field, it can be frustrating when things don’t load right away or certain options are easier to use on a computer than on mobile. Customization is another downside. It doesn’t always let you tailor everything exactly how you want for your specific workflow, especially for heavy-duty trucks, trailers, and fleet jobs. Sometimes you have to work around the system instead of the system working around you. Reporting and searching past jobs can also feel limited. Finding old invoices, notes, or specific repair history isn’t always as quick as it should be. Overall, it works and gets the job done, but there are times where it feels more built for general auto repair shops than for mobile heavy-duty or fleet work. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI solves the problem of trying to run a repair business without any real system in place. Without it, everything is scattered - notes in your phone, paperwork in the truck, customer info in texts, and invoices all over the place. It puts everything together so I can manage jobs, customers, vehicles, parts, and billing in one spot. It also saves a lot of time. I can build estimates, work orders, and invoices quickly instead of writing everything out or trying to remember what was done. That lets me spend more time actually working on trucks instead of doing paperwork. Another thing it fixes is keeping track of fleet units and service history. I don’t have to guess what repairs were done before or dig through old files because it’s all there. For mobile work, it basically replaces having an office. I can handle paperwork, approvals, and payments right on the job site, which makes everything smoother and more professional. Overall, it benefits me by keeping the business organized, saving time, helping me track money, and making sure everything is documented. ### 5. Effortless Invoicing with Reliable Support, Needs Synchronization Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Bruno S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about ARI (Auto Repair Software)?** I like that ARI (Auto Repair Software) is really simple to use and well-organized. It's easy to navigate, and I can do all the invoices I need. I can find each client page with all their invoices and trucks, which makes it very organized. I also appreciate the customer service, which is always available right away. The initial setup was very easy, and that's something I value a lot. **What do you dislike about ARI (Auto Repair Software)?** Sometimes it takes a while to update on both the app and the website, which has caused issues like printing invoices that weren't updated, leading to financial discrepancies. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I find ARI easy to navigate, helping me organize invoices and client info effectively. It simplifies truck repairs and invoicing processes, making it easier to manage everything in one place. ### 6. Effortlessly Customizable with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** jonny p. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about ARI (Auto Repair Software)?** I like how customizable ARI (Auto Repair Software) is. The customer support team is fantastic and detail-oriented, which makes everything easy to set up and creates a seamless experience. I also appreciate the affordability of the software, and it's easy to use. It works well with parts tech and is very customizable, making it a very easy company to work with. **What do you dislike about ARI (Auto Repair Software)?** I would like it to have a better booking software for me to use, but I have a very specific set of needs, so I don't expect this to happen. And more variety of part suppliers, but I believe this is coming. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI (Auto Repair Software) for sending invoices, checking parts, and estimates. It's easy to use, works well with parts tech, and is customizable. Customer support is fantastic, making everything easy to set up for my business needs. ### 7. Simple, Reliable Solution for Auto Repairs **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew N. | Mobile mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ARI (Auto Repair Software)?** I use ARI mostly for pricing all my jobs and labor rates, and it really helps me not lose money on a job. When I need a schematic of something, it's right there, which is super convenient. I like how easy ARI is to use and the functionality of the app itself. I have no issues with the ARI app at all. The speeds are perfect and the invoices are on point. Plus, the initial setup was very easy; just a few clicks. **What do you dislike about ARI (Auto Repair Software)?** There is not one thing I dislike **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI for pricing jobs and it's great for preventing money loss. Plus, the schematics are readily available. ### 8. Efficient, price conscious and value add **Rating:** 5.0/5.0 stars **Reviewed by:** Anahisa C. | Director or Strategy and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ARI (Auto Repair Software)?** We have been using ARI for about a month now, we started with their free version and were able to get a great feel for the system with out spending. We signed up for the full version during their Labor Day sale. The system has many useful tools but the ones we are benefiting the most from currently are the labor guides and job cards. The labor guides help give us an idea of what we should be pricing out serviced as well as helps with Quality control as the descriptions of the services give us a reminder of what all needs to be done to complete the work order. We are excited to keep growing out shop with ARI as a partner. **What do you dislike about ARI (Auto Repair Software)?** It’s hard to use it in IOS. Some of the buttons don’t fully function properly on our Apple phones. If we are able to Open it up on the shop laptop and it works great on windows. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** We are a team of two trying to establish systems and processes for our mom and pop shop. My husband has all the mechanic knowledge and I have the business acumen. This app has been able to help me bridge the gap. When doing market research about pricing and services and promotions. I deep dive into the labor guides to get a better understanding of what it takes and what the owner operators are talking about. **Official Response from Hristo B.:** > Hi Anahisa, We are glad that you see value in the solution we've built. Our latest software version has some improvements regarding mobile scrolling and navigation, which might be useful when using ARI on iOS devices. Best regards, Team ARI ### 9. ARI, software that lets me work! **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan C. | Shop owner and technician (all hats), Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ARI (Auto Repair Software)?** The features this software has at the rate ARI charges, just beats other shop software. I have only starting really get into the advanced scheduling and reminders for customer's. I have used it since 2023. They have been updating this continuously since then. Every feature they add or update ARI does seems thought out and is always helpful. Any time I have needed to contact support, I have been helped quickly. The AI support bot is helpful, and will connect me with an actual person if I need it. When I do chat with someone, they are typically quick to respond. I just like to use it. It works, things flow very easily with the UI. The customer portal is pretty cool, I don't have many customers that use it, but I am sharing that information now. I am really excited about the updated scheduling. For me being a one person shop, it is like having a service writer to setup appointments and remind the customer of the appointment. It also keeps track of service reminders and it notifies customers about regular maintenance. This shop will use it until I outgrow it, but I don't see that happening any time soon. **What do you dislike about ARI (Auto Repair Software)?** There are some quirks. Depending on current updates, I have had to switch browsers maybe twice since I started using it. The good thing is, they are quick to say something if I am having problems. I also wish the online payment through invoices was attached to a merchant service provider that didn't collect a monthly fee. I'm sure if I think about it, I could think of some other issues. But really, I just use it and it generally stays out of the way of the work. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** From scheduling to parts ordering to managing customers and vehicles. Really, it seems to solve those problems. It helps my operation run smoother. It also helps stabilize business cash flow because of the scheduling feature. Being a one person shop, I need all the help I can get. The longer I use ARI, the more features I get familiar with, the smoother things go. **Official Response from Hristo B.:** > Hey Bryan, Thanks so much for this detailed review! We're happy ARI's advanced scheduling is helping you run your shop like a virtual service writer and boosting your cash flow. We appreciate that you notice our ongoing updates and prompt support working for you. We hear you on the browser quirks and the cost of online payments. We are currently focused on fixing stability issues and aim to implement more flexible payment options in the recent updates. Regards, Team ARI ### 10. ARI saved my start-up Auto Repair Shop **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about ARI (Auto Repair Software)?** Extremely easy to set up and use. We are in the system throughout the day, every day. First class support. I like that they offered a hands-on demo of the administrative side for prospective customers to explore. Additionally they have a trial that gives customers an opportunity to get comfortable with the solution before paying money. This solution is an incredible tool at an extremely affordable price point. ARI will revolutionize the shop management software industry. **What do you dislike about ARI (Auto Repair Software)?** Need additional enhancement on custom invoices/templates. Specifically need to be able to use the new grouping function in custom estimates/invoices. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI is a streamlined tool that simplifies administrative workflow, thus freeing up technician time which can be reallocated to revenue-generating operations. ### 11. Streamlined Invoicing, Boosted Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha G. **Reviewed Date:** November 26, 2025 **What do you like best about ARI (Auto Repair Software)?** I love how fast ARI allows me to create invoices and streamline my workday. This efficiency is a significant advantage as it eliminates the need to manually input every single digit or detail, allowing me to rely on ARI to handle most of this work. As a result, I remove anywhere between four to six hours of work each day, just for one employee. When this efficiency is spread across five employees, it immensely reduces overhead and labor costs. This not only cuts down my time at work but also increases my time at home with family, which I greatly appreciate. Furthermore, the initial setup process of ARI was more manageable compared to the effort required when we used to create all new invoices for each customer manually. Now, we only have to input the information once, making the overall process much more efficient. **What do you dislike about ARI (Auto Repair Software)?** Nothing so far **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to streamline invoicing and estimate processes, eliminating manual data entry. It saves four to six hours of work daily per employee, reducing labor costs, increasing efficiency, and allowing more personal time. **Official Response from Hristo B.:** > Thanks for the thorough feedback, Samantha. We are happy that the software does what it's meant to - streamlining your workflow and reducing overhead and costs as a result. ### 12. Outstanding Communication and Easy Setup—Wish I Switched Sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about ARI (Auto Repair Software)?** Amazing communication on updates, upgrades and clear and easy instructions for set up. **What do you dislike about ARI (Auto Repair Software)?** I am not a big fan of the Quick books integration with vendor invoices. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** First off the pricing for having all of the options with PRO is unbeatable. The easier and more understandable platform has benefitted us tremendously. We are just at the start of using ARI, but I see how everything just makes more sense than what we were using before. ### 13. Affordable, Comprehensive Solution for Mechanic Shops **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. **Reviewed Date:** November 13, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate how ARI automotive software significantly enhances the efficiency and professionalism of my mechanic shop operations. It replaces a full-time job by simplifying the process of creating quotes and estimates, offering invoicing solutions that make customer processing faster while maintaining a professional standard. One notable feature I love is the customer information tracking system, which allows independent tracking of customer data and automobile history. This is complemented by ARI's integration with Carfax, providing customers with proof of work completion—an incredible value addition. The affordability of ARI is another major plus, offering the same features as more expensive industry software at just over $60 a month, making it an incredible package. I value how ARI solves several problems, like accurately quoting labor times, which enhances both financial and customer protection. The integrated payment system, especially Payment 360, allows for credit card payments and financing options, which is beneficial for customers lacking immediate funds. I use the software's feature to order parts directly from local suppliers, boosting the shop's efficiency and productivity. Additionally, the initial setup was seamless, thanks to Jason, who provided excellent support with navigation tips, tricks, and frequent updates. Overall, I find ARI to be a phenomenal software, worthy of a 10 out of 10, with the potential for further enhancements by Jason. **What do you dislike about ARI (Auto Repair Software)?** I find the delay in the ARI software while doing labor estimates to be frustrating. After clicking on an initial item, it often takes about 45 to 60 seconds for it to refresh and proceed to the next page where I can select parts and labor details. Although this is significantly faster than the manual process I used before, now that I'm accustomed to the software's efficiency, this wait time feels like a noticeable downside. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to automate quotes and estimates, replace a full-time job, and offer financing. It improves efficiency by ordering parts directly and tracks customer info with Carfax reporting, all at an affordable price. ### 14. Best Auto Repair Solution Software at an Affordable Monthly Rate **Rating:** 5.0/5.0 stars **Reviewed by:** Same Day Auto H. | 10, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about ARI (Auto Repair Software)?** This is the best auto repair solution software, with an affordable monthly rate. Other, more expensive software doesn’t offer much more, but still charges far too much. **What do you dislike about ARI (Auto Repair Software)?** so far I'm satisfied. I like what i get. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Automating our shop and making our shop efficient. it increases our customer experience ### 15. Efficient Customer Management but Needs Improved Estimate Features **Rating:** 5.0/5.0 stars **Reviewed by:** Marvin L. **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate ARI for its efficient appointment-setting feature, which streamlines my scheduling tasks. The functionality that allows me to send estimates and invoices to customers, where they can sign and agree to them, is particularly valuable. This ensures clarity and mutual agreement, enhancing my efficiency in managing customer relations. Additionally, I find that these features help me keep track of both customers and vehicle status, as well as organize appointments efficiently. The ability to compile parts and estimates seamlessly within ARI is another advantage, saving me time and improving accuracy in my daily operations. I also appreciated how simple the initial setup was, making my transition to using ARI very smooth and hassle-free. **What do you dislike about ARI (Auto Repair Software)?** I dislike the built-in estimate aspect of ARI. It needs to have more options for different repairs and labor times to be more effective. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to create estimates, manage customer relationships, set appointments, send reminders, and collect payments, streamlining customer and vehicle management. ### 16. Affordable, User-Friendly with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about ARI (Auto Repair Software)?** I appreciate ARI (Auto Repair Software) for its affordable price point with continued improvements and upgrades. I like the general ease of use and customer portal access for customers. It's easy to use and learn, which makes the setup process simple. **What do you dislike about ARI (Auto Repair Software)?** Recently customers have reported intermittent issues with loading invoices via mobile. When customers viewed the invoice, it would not pan/move to allow the customer to view the complete invoice. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I solved the problem of having to manually create invoices, as well provides labor guides. ### 17. Simple, easy, and efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Asher J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ARI (Auto Repair Software)?** ARI is perfect for mobile automotive servicing. It's very user friendly, and easy to customize to my liking. My customers have no issue viewing invoices and paying deposits. The dashboard tab allows me to track all expenses, invoices paid, and customer visits. I prefer this app over CDK. **What do you dislike about ARI (Auto Repair Software)?** The only thing that has become a hinderance, is the fact that I'm unable to limit employees from viewing the business profits and margins. This has lead to some conflict, and I wish there was a way to prevent access from them. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** This app is the connection between technician, advisor, and customer, in which all parties can easily be on the same page. **Official Response from Hristo B.:** > Hello Asher, It's wonderful to hear that we are helping your mobile servicing business! You can limit what information your employees can see in the Profile -> User Roles section of ARI. You can restrict access to payments and limit their ability to edit invoices and create Job Cards only. Hope that helps! Best regards, Team ARI ### 18. Effortless Setup and Robust Features Make ARI Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Izabel N. **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** I like the features of ARI, particularly the ability to send text messages to customers. This feature is really handy because I can send pictures of anything that needs to be replaced even after the customers have left. It helps me keep everything in order, easily tracking the customers that come into and leave the shop. The invoicing process is also seamlessly integrated, allowing me to efficiently manage and send invoices to customers. The setup of ARI was a breeze; I didn't experience any trouble setting it up, which was a relief. Overall, ARI's comprehensive functionality, particularly in comparison to what I used before, Auto Labor Time Expert, makes it stand out positively for me since it offers more features than its predecessor. **What do you dislike about ARI (Auto Repair Software)?** There is no problem I like all the features **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to organize and track customer invoices and vehicle movements, keeping everything in order efficiently. ### 19. my ARI review **Rating:** 4.5/5.0 stars **Reviewed by:** Luna G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** I find the labor guides and parts integration to be the best in my opinion. I was looking for an alternative to mitchell1 and this seems to be the best alternative that won't break the bank. **What do you dislike about ARI (Auto Repair Software)?** Some of the app layout. The time it takes to load labor guides. The inconsistency of the AI, would be nice to have a DATABASE like prodemand, alldata etc. Some features are difficult to find and not too intuitive for new users. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** the labor guides, though the numbers seem to change at times. Online direct ordering is amazing, though I haven't been able to test yet as my providers have changes. ### 20. Effortlessly Keeps Us Organized, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua P. **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate using ARI because it significantly keeps me organized with all my tasks. I love that everything I need is conveniently all in one place, which streamlines my daily operations. The direct access to parts technology is extremely valuable to me, as it enables efficient parts ordering and management. The labor guides and estimate functionalities are also fantastic features that I use regularly, aiding in the precision and efficiency of my work. Furthermore, the initial setup of ARI was very easy, which was a pleasant surprise and made the transition smooth. My overall satisfaction with the service is so high that I’d rate it an 11 out of 10 when recommending it to friends or colleagues. **What do you dislike about ARI (Auto Repair Software)?** Nothing at all Ari is great **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to keep my shop organized by handling invoices, estimates, parts ordering, and payments, all in one place. ### 21. Quick and Simple Quotes with ARI **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ARI (Auto Repair Software)?** I like the easy and simple system of ARI (Auto Repair Software). I also really appreciate the ability to make quick quotes, which is especially useful for my business. Additionally, I found that the initial setup was super easy. **What do you dislike about ARI (Auto Repair Software)?** that there are more affordable plans for small businesses **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to make quick quotes with my clients. Its system is easy and simple. ### 22. High dollar experience for a small price **Rating:** 5.0/5.0 stars **Reviewed by:** Adam - T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** First off, starting a new business, cost was a big thing. For the features ARI has, it was a no brainer. I can connect to QuickBooks, Mitchell1, send emails and texts from the software which is a big help when communicating with a customer. It has many other customizable features that make it so easy to use. It shows profit on each job and the job cards make it easy to see where I am in the process. **What do you dislike about ARI (Auto Repair Software)?** The one feature I wish it had was that I could "close" the RO after it is done and paid and remove it from the Invoices screen and have it go into a more history status so I don't always have to sift through my invoices. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Cost, ability to communicate with customer and exporting to QuickBooks. ### 23. Effortless Customer Management with ARI, Needs Faster Loading **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas A. **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** I find ARI incredibly useful for my business operations. One of the standout features is the text messaging functionality, which allows me to communicate efficiently with my customers. It's a feature I use frequently and appreciate greatly. Additionally, ARI has made streamlining invoices and tracking customer information much simpler, partly due to its ability to send easy-to-use text links to customers. Moreover, I found the initial setup to be very straightforward, which helped me get started quickly with minimal hassle. **What do you dislike about ARI (Auto Repair Software)?** I dislike that ARI is slow to load certain pages, which can be frustrating and disrupts my workflow when I'm trying to manage invoices and customer records efficiently. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to streamline my invoicing and customer management by sending text links to customers, enhancing efficiency and communication. ### 24. Decent Functionality, But Cost is a Concern **Rating:** 3.0/5.0 stars **Reviewed by:** Brandon C. | Diesel Mechanic **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** I appreciate that ARI provides me with essential labor rates and pay information, which are crucial for my business operations. These features help me determine how much to charge my customers accurately. I also like how ARI facilitates easy setup, as I didn't find it difficult to start using the software. Additionally, the functionality of ARI, especially the labor times and labor rates, stands out and provides direct benefits to my workflow. The price and functionality combination in ARI is appealing enough to consider repurchasing. **What do you dislike about ARI (Auto Repair Software)?** I find the pricing of ARI a bit high. I would prefer if it were more affordable or offered a free version. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to provide labor rates and pay information, helping me accurately determine how much to charge customers. **Official Response from Hristo B.:** > Hey Brandon, Thanks for the feedback. We are happy that you find the labor lates module useful. As for the pricing, we believe that our solution is one of the most affordable on the market. In any case, please contact our colleagues on the email contact@ari.app since there's a chance you might be eligible for a discount. Hope that helps! Best regards, Team ARI ### 25. Love how many features and integrated it is don't like being misled or baited into reviews. **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan N. | Owner/ Operator, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about ARI (Auto Repair Software)?** Love how many different app integrations it has from QuickBooks for easy record keeping to mitchell1/pro demand for labor and repair guides! Can't go wrong with this all in 1! **What do you dislike about ARI (Auto Repair Software)?** Back button in the app is the only thing that takes you to previous page so it gets some getting used to. Especially with it being top left. The device gesture and device back button are useless in app and gets aggravating. They want reviews so they claim you get a 25$gift card for reviewing and to hurry before they're gone but mislead you into reviewing the app even though you have no opportunity to get a reward that's not available. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It's solving the estimate, work order creating solution and as an added bonus it has labor guides and pos ### 26. Effortless Setup and Seamless UI **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan E. **Reviewed Date:** November 06, 2025 **What do you like best about ARI (Auto Repair Software)?** I greatly appreciate ARI for its ease of use, which significantly enhances my mobile brakes service operations. The system is intuitive, making it effortless to train employees on and ensuring the user interface is seamless. This means less time is spent on training and more time is focused on delivering quality service. Additionally, the initial setup process was exceptionally smooth, and the inclusion of five free invoices helped me experience its functionalities without an immediate financial commitment. These features collectively contribute to a more efficient and user-friendly experience. **What do you dislike about ARI (Auto Repair Software)?** I dislike that ARI could integrate with more card processing systems. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to efficiently manage my mobile brakes service with its labor guides, booking, and payment processing, which ease training with a seamless UI. ### 27. Intuitive Interface, Stellar Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony T. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about ARI (Auto Repair Software)?** I find ARI's interface to be incredibly attractive and blissful, making it enjoyable to use. The clear instructions during setup make getting started a breeze. The software excels in delivering neatness, especially when organizing systems and modules. Features like widgets, tool tasking, and organization with the BME interface are particularly beneficial to me. I also love the engagement and excitement it brings, along with its intuitive and accessible nature. **What do you dislike about ARI (Auto Repair Software)?** I found that setting up ARI was a little difficult initially, though not excessively so. While the instructions were very clear, and the interface was attractive and intuitive, there was still a minor level of difficulty during the setup phase. As a personal challenge, my multitasking tendency makes it hard to properly organize various systems and trays, even though I acknowledge ARI's neatness in design. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I find ARI excels in multitasking and organization, simplifying the management of various systems and trays with its clear interface. **Official Response from Hristo B.:** > Thanks for the extremely detailed and positive review! We are delighted that you liked the interface, and the setup instructions were clear and informative. All of the modules are built on top of user feedback, and we are happy to see that we've helped you better organize your business. Cheers! Team ARI Best regards, Team ARI ### 28. Organization and professionalism **Rating:** 5.0/5.0 stars **Reviewed by:** Todd W. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about ARI (Auto Repair Software)?** It has everything I need to stay organized and focused! **What do you dislike about ARI (Auto Repair Software)?** I don't have any issues yet, but I have only used it once so far. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Organizing ### 29. A near perfect shop management system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** **What Makes ARI Outstanding:** 1. **All-in-One Hub:** ARI truly consolidates everything. Job scheduling, parts inventory tracking, technician assignments, customer communication, detailed invoicing, and insightful reporting – it's all seamlessly integrated. No more juggling multiple systems or spreadsheets. 2. **Intuitive & User-Friendly:** Despite its power, the interface is clean and logical. Our team, picked it up quickly. The learning curve was minimal compared to other solutions we trialed. 3. **Inventory Management Superstar:** Real-time parts tracking has been a game-changer. Seeing stock levels update instantly, setting reorder points, and managing suppliers directly within ARI has drastically reduced costly errors and delays. The integration with parts vendors is smooth. Especially with the integration with partstech.com 4. **Robust Reporting & Visibility:** The reporting engine is powerful. We can easily track shop performance metrics (KPIs), technician productivity, job profitability, and customer trends. This data is crucial for making informed business decisions. 5. **Customer Management & Communication:** Keeping customer histories, vehicle records, and service notes organized is effortless. The integrated communication tools (estimates, approvals, status updates) help keep customers informed and build trust. 6. **Reliability & Support:** The system has been consistently stable. Downtime is virtually non-existent. When we have had minor questions, ARI's support team has been responsive and helpful. **What do you dislike about ARI (Auto Repair Software)?** **The One Area for Improvement:** My *only* significant usability suggestion – is the **lack of keyboard shortcuts (Esc/Enter) for navigating pop-ups and dialogs.** Currently, you *must* click the "OK," "Cancel," or "Close" buttons with the mouse. In a fast-paced shop environment where speed matters, being able to quickly hit **`Esc` to cancel/close** or **`Enter` to confirm/proceed** through the numerous pop-ups encountered daily would be a massive efficiency boost. It feels like a natural expectation in modern software and would significantly enhance the user experience for power users. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** For us they are solving keeping everything organized and together. Before we were trialing another software and using spreadsheets. ### 30. Affordable but still impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** As a Mobile Mechanic, what I like most is the ability to send automatic reminders to customers a day before their appointments. In case they cancel, I’m not driving out there and I can set other appointments to fill in the cancellation. There still improvements being done but getting help from support is a major win. They respond quick with solutions and alternatives. Would highly recommend. **What do you dislike about ARI (Auto Repair Software)?** What I dislike from this is the range of labor times and the appointments. Some labor times say it takes 2.5 to 3.5 hrs so it becomes difficult to give an estimate without over charging and undercharging. The appointments have been difficult for clients to make and at times it freezes while making them. I have already spoken with support about these issues and they are currently working on improvements. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI has been helping me send out estimates and getting them approved a lot faster and efficient than me having to go to the customers house or calling them over the phone with the estimates. It gives you a clear breakdown of what the customer is paying for parts and labor. ### 31. Took our start up business to a new level **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ARI (Auto Repair Software)?** Finding ARI was a game changer for us. Most shop software is out of reach for a company just starting out. Through lots of looking I found ARI. The price is actually affordable and it does everything we need. The integrations are amazing and makes running the business so much simpler. We use ARI for every step of our process, everyday. I especially love the estimate & invoice system. Thank you ARI! **What do you dislike about ARI (Auto Repair Software)?** The only thing I have noticed is that I don't get alerts when someone schedules an appointment so I have to check the calendar frequently to make sure I don't miss anything. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** We are a start up so we were coming up with processes from the ground up. Once I found ARI, they made it so simple. **Official Response from Hristo B.:** > Hey Hannah, Thanks for taking the time to share your feedback. We love that you find ARI affordable, and it helps you run your business with ease. Best Regards, Team ARI ### 32. Run your shop/mobile business on EASY mode! **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about ARI (Auto Repair Software)?** This is Hands down one of the best software‘s in the market today. MORE functionality than the big name solutions at less than a 1/3 the price. Schedule customers or let them schedule themselves. Labor hours, repairs, collect payments, text messages, marketing emails, send invoices, CUSTOMER PORTALS… **What do you dislike about ARI (Auto Repair Software)?** No bulk upload of parts/Tire inventory. Because we are a mobile tire company, we reconvene calls on the road and have to check our inventory. If we document our tire inventory on a spreadsheet I don’t believe there is a way to upload that spreadsheet into the software versus inputting the Tires one at a time **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** we utilize the software to manage a mobile tire sales business. The software allows us to manage invoice customers operate a CRM all in one. **Official Response from Hristo B.:** > We appreciate the amazing feedback, Xavier! We are more than happy that ARI gets the job done for your mobile tire company. We love that you are making the most out of multiple features, and that yields results for you. I'll send this feedback to the technical department and see if we can add the bulk parts/ tire uploading feature in the next update. Regards, Team ARI ### 33. Feature-Rich POS System with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Sam L. **Reviewed Date:** November 06, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate ARI because it offers multiple features, making it a very versatile and robust program. It's a good software that I find easy to use, and I am particularly impressed by its capability to seamlessly handle a range of tasks—from performing inspections and creating estimates to generating invoices. This comprehensive functionality helps streamline my operations effectively. Furthermore, the initial setup of ARI was very easy, which enhanced my overall experience with it. **What do you dislike about ARI (Auto Repair Software)?** I would really like it if ARI worked with all data services. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use ARI to streamline invoicing, inspections, and estimates, which simplifies my point of sale system operations. ### 34. CNN Accurate Labor Hour Estimates That Make Planning a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** William P. | Self Employed, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about ARI (Auto Repair Software)?** I like that it estimates the labor hours for me, which makes planning and scheduling a lot easier. **What do you dislike about ARI (Auto Repair Software)?** Honestly, so far I haven’t found anything I don’t like about this app. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It has improved my ability to estimate labor hours, which is extremely helpful for scheduling and ensures I can charge fairly for my work. ### 35. Best repair software **Rating:** 5.0/5.0 stars **Reviewed by:** Whats Da M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ARI (Auto Repair Software)?** Well starting with that my Wifes name is Ari so it goes perfectly with us. Ari has literally been a great way for us to schedule and keep track of our business its simplified everything with so many features it has and customers love that we can report to car fax with this sustem **What do you dislike about ARI (Auto Repair Software)?** Other than a few glitches maybe on some future updates thats all i dislike about it **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It solves every problem we had. Great benefit is the carfax reporting. Customers love that **Official Response from Hristo B.:** > It's a wonderful name indeed :) We are glad that our software simplifies business management for you. As for the glitches, we are working to fix as many as possible in the upcoming updates. You can give feedback in the surveys following the next updates, so we know we are moving in the right direction. Best, Team ARI ### 36. Streamlining Auto Shop Operations: ARI Hits the Mark Where It Matters **Rating:** 5.0/5.0 stars **Reviewed by:** Ayah M. | Senior Technical Talent Acquistion, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about ARI (Auto Repair Software)?** The mobile functionality is another standout. For mobile mechanics and field techs, ARI allows real time job updates, invoice generation, and customer communication all from a smartphone. It supports the kind of agility today’s automotive workforce demands. **What do you dislike about ARI (Auto Repair Software)?** While ARI delivers well on the core shop functions, there are a few areas where it feels slightly underdeveloped especially when thinking long-term scalability. For example, the reporting tools are somewhat limited in scope. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI solves that by consolidating everything into a single, user-friendly system. From the first customer interaction to the final invoice, the process is streamlined and transparent. For us, that’s a huge win it reduces the onboarding time for new technicians, lowers the chances of administrative error, and allows our teams to spend more time on skilled work rather than chasing paperwork or flipping between apps. ### 37. Efficient Invoicing and Tax Management for Small Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Chris H. **Reviewed Date:** December 04, 2025 **What do you like best about ARI (Auto Repair Software)?** I like ARI for its simplicity and affordability, which is great for a small business like mine. It's helpful to have everything, like invoicing, paperwork, and taxes, all in one place. I also appreciate having a customer portal and that setting it up was very easy. **What do you dislike about ARI (Auto Repair Software)?** I don't like having to charge a fee to convert the currency. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI helps keep invoicing, paperwork, and taxes all in one place and provides proper labor guides for my mobile mechanic business. **Official Response from Hristo B.:** > Thanks for the awesome review, Chris! We recently introduced a feature that lets you pass processing fees to clients. It might be helpful in your case if you are using online payments. Please check out the resource below. ### 38. Not Just Software: ARI Is an Actual Business Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about ARI (Auto Repair Software)?** As a founder, I’m always looking for solutions that add real value, streamline operations, and help grow the bottom line. ARI nails this by simplifying complex workflows in auto repair from scheduling and invoicing to inventory management without overwhelming the team. **What do you dislike about ARI (Auto Repair Software)?** One area where it could improve is in offering more advanced customization options for reporting and analytics. For businesses like mine that rely heavily on data to make strategic decisions, having deeper insight and more flexible reports would be a big plus. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** The platform consolidates scheduling, parts inventory, invoicing, and customer management into one streamlined system that actually works with how shops and mobile mechanics operate day to day. This reduces errors, speeds up turnaround, and improves overall efficiency all crucial for delivering great customer service and staying competitive. **Official Response from Hristo B.:** > Thanks for the amazing feedback, Kurt! We truly appreciate it. We are more than happy that you see the value in ARI, and it helps streamline your business. We are considering reworking the reports dashboard in the upcoming updates. If you have other requests you'd like to share, you can message our technical team so we can write that down. Regards, Team ARI ### 39. Feature packed, but clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Jeff R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about ARI (Auto Repair Software)?** The amount of customization and unique features that are available. For instance, I can inspect a car and attach pictures with notes on the indicating any concerns the car may have. The depth and professionalism in the invoice is also the best I’ve personally used. **What do you dislike about ARI (Auto Repair Software)?** The app isn’t intuitive at all. It’s really meant to be used on a tablet or laptop. Being mobile using the app on my phone was clunky and the lack of a dark mode had me sorely disappointed. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It has easy templates to use when inspecting cars to give that added level of ease to the customer. It’s also the cheapest software available that accomplishes these tasks. **Official Response from Hristo B.:** > Hi Jeff, We appreciate the thorough feedback. We are happy that you like the invoices, inspections, and the app's customisation options. We are currently going over a series of design and usability updates that aim to address the issues of the app being clunky and unintuitive. Please write us an email at contact@ari.app with some exact points on how we can improve the app's usability. Thanks and regards, Team ARI ### 40. An answer for those head scratching moments. **Rating:** 5.0/5.0 stars **Reviewed by:** Josh M. | Director, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about ARI (Auto Repair Software)?** The ability to combine both diagnostics and CRM within the one application enables detailed reports to the customer and justification for such costs. A lot of time a hassle saved. **What do you dislike about ARI (Auto Repair Software)?** It can be a little complicated but with so many features how could it be the simplest of applications. After just a day or 2 your be a fluent user I’m sure of it as it’s very intuitive. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Our CRM Solution was pen and paper so whilst using ARI we were able to maintain a sanitised workspace and adhere to GDPR etc ### 41. Finally organization auto shop **Rating:** 5.0/5.0 stars **Reviewed by:** Ashleigh S. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about ARI (Auto Repair Software)?** I like the fact that that it allows mechanics to organize their appointments invoice etc . There’s also a portal for the customers. It allows vin look up,and if you’re on the go it saves you!!! **What do you dislike about ARI (Auto Repair Software)?** Haven’t found anything wrong as of yet it is very helpful with the many tools included. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Solving any confusion with appointments and previous invoices, over all made my work life easie **Official Response from Hristo B.:** > Thanks for the awesome review, Ashleigh! We are happy that you can organize your work with the app and that the client portal makes things easy for you. We are working hard to add many helpful features in the following releases. Regards, Team ARI ### 42. The best autorepair software on the market **Rating:** 4.5/5.0 stars **Reviewed by:** Serhii D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about ARI (Auto Repair Software)?** Functionality, price, and customer support are just great. Very easy to use, no special skills are needed to work with the software. There are some minor bugs, but the team is working on improving every day and communicates well. **What do you dislike about ARI (Auto Repair Software)?** I can't say that I dislike something; the software is good enough. Like I said, there are some minor issues. The last major problem was, the integrated text messaging stopped working without any notification, so we were sending the paperwork to our customers, and these were never delivered. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Customer's database, inspections, estimates, invoices and even online payments - very easy. Also, now we can see every customer and vehicle service history in one place ### 43. Owner/ operator **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley H. | Owner/operator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** Ari is the best portal it’s so easy to navigate between different items and does everything for you **What do you dislike about ARI (Auto Repair Software)?** I cannot think of anything that I dislike about this software **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I have sent a few invoices via text super easy to calculate labor rates it pretty much does everything for you ### 44. Mobile-First, Mechanic-Minded: ARI Gets the Job Done **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about ARI (Auto Repair Software)?** As the owner of a fast-moving diesel repair shop, I wear a lot of hats from leading the team to handling customers and watching the bottom line. What I like most about ARI is that it thinks like a mechanic, not just a software engineer. It's built for the day to day grind of shop life. **What do you dislike about ARI (Auto Repair Software)?** No tool is perfect, and ARI is no exception. The biggest pain point for us has been the learning curve when training new staff. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Before ARI, our biggest challenge was consistency. Every tech had their own way of writing invoices, tracking inspections, and quoting jobs. It led to confusion, delays, and sometimes missed revenue. ARI gave us one streamlined system that everyone techs, service writers, even mobile mechanics can use the same way, every time. ### 45. ARI has made my life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Jay F. | Owner/mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** Works great for my business. It is easy to create work orders and bills as well as track invoices. **What do you dislike about ARI (Auto Repair Software)?** Haven’t used it long enough to know. Maybe I wish I could upload vendor bill pdfs. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Easy work orders and job flow. Also easily send bills to customers ### 46. Effortless Navigation with an Exceptionally Simple Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about ARI (Auto Repair Software)?** The most helpful part of ARI is the simplicity of the user interface. Everything is of easy reach from the dashboard without having to dig through settings. **What do you dislike about ARI (Auto Repair Software)?** The software running on the website can be a bit slow and has crashed a few times without knowledge of the cause. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI is solving my issues of organization and management. With the help of ARI, I can track my workflow more accurately to make sure our business can continue operating efficiently. ### 47. Perfect Solution for Automotive Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about ARI (Auto Repair Software)?** I really appreciate how it is structured and organized specifically for the automotive industry. The way everything is arranged makes it easy to navigate and understand. **What do you dislike about ARI (Auto Repair Software)?** I can't complain about the software. Everything is working great **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It helps me maintain accurate and detailed records of the maintenance performed on specific vehicles, keeping everything well organized. **Official Response from Hristo B.:** > Thanks, Brandon. We appreciate the feedback. We do this to help your business get more organized and than seeing you benefit from the service we provide. If you have no complaints and the software works great, then we're on the right track. ### 48. Effortless to Use with Great Features and VIN Lookup **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** Ease of use. Features. Vin lookup and parts ordering is good **What do you dislike about ARI (Auto Repair Software)?** The app won't work if there's no service. Some things should still be able to work if there's no service like editing work orders and times **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Keeps customers organized ### 49. Comprehensive Tools and Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shailesh S. | RM-Purchase Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about ARI (Auto Repair Software)?** It provides a wide range of tools for the auto shop, covering everything from invoicing to diagnostics. **What do you dislike about ARI (Auto Repair Software)?** I have no complaints about the , as the customer service is genuinely excellent. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** This tool is useful for VIN decoding, managing inventory, and setting service reminders. **Official Response from Hristo B.:** > Thanks for the feedback, Shailesh. Wе are glad it meets your requirements, and you find the customer service excellent. We'll continue to improve the software and maintain a stellar level of customer service. ### 50. ARI For Auto Support **Rating:** 3.5/5.0 stars **Reviewed by:** Felicia u. | Store Protection Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ARI (Auto Repair Software)?** It's easy to use for a simple person like myself that doesn't have much knowledge in auto and repair and helps you grasps an understanding where your able to learn about cars **What do you dislike about ARI (Auto Repair Software)?** There's lots of information packed into this app and it can take much of your time to read thoroughly though it is very helpful **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Understanding overall auto repair and finding my own self support **Official Response from Hristo B.:** > Thanks for the review, Felicia. We are glad that you find the app useful and educational. If you need additional resources, don't hesitate to reach out, and we will help you. Regards, Team ARI ## ARI (Auto Repair Software) Discussions - [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) - 1 comment, 1 upvote - [View ARI (Auto Repair Software) pricing details and edition comparison](https://www.g2.com/products/ari-auto-repair-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+15%3A39%3A38+-0500&secure%5Bsession_id%5D=e0cecbb3-ef94-4ed0-99f1-021caf4f30c4&secure%5Btoken%5D=0f7d89ecc0f451c3770a37c61c1f9b564ef093e5490e5ed5746f6b0d5a28de0b&format=llm_user) ## ARI (Auto Repair Software) Integrations - [360 Payments](https://www.g2.com/products/360-payments/reviews) - [DemandPRO](https://www.g2.com/products/demandpro/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [PartsTech](https://www.g2.com/products/partstech-partstech/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Wisetack](https://www.g2.com/products/wisetack/reviews) ## ARI (Auto Repair Software) Features **Shop Management** - Estimates and Invoicing - Parts Purchasing - Inventory Management - Service Orders - Labor Tracking **Operations Management - Auto Shop Management** - Appointment Scheduling - Inventory Management - Task Management - Digital Vehicle Inspection (DVI) - Employee Management **Technician Tools** - Preventative Maintenance and Inspections - Task Alerts - Labor Times and Wire Diagrams **Customer Relationship Management - Auto Shop Management** - Automated Reminders - Marketing - CRM **Customer Management** - Repair Updates - Customer Portal **Financial Management - Auto Shop Management** - Reports and Analytics - Billing and Invoicing - Estimating ## Top ARI (Auto Repair Software) Alternatives - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) - 4.8/5.0 (731 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (479 reviews)