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Compare ARI (Auto Repair Software) and Shop-Ware 
Featured Products
At a Glance
Market Segments
Small-Business (96.0% of reviews)
Small-Business (87.5% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
ARI (Auto Repair Software)
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (96.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansShop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shop-Ware excels in user experience, with a stellar rating for ease of use. Users appreciate its intuitive interface, stating that it is "VERY easy to learn" and facilitates smooth communication with customers through digital texts and emails.
- Users say that ARI offers a well-structured platform tailored for the automotive industry, making it easy to navigate. Reviewers highlight its organization, which helps streamline tasks like invoicing and paperwork, making it a practical choice for small businesses.
- According to verified reviews, Shop-Ware stands out for its exceptional customer support, receiving high praise for its responsiveness and helpfulness. Users mention that the tech support team is great, which enhances their overall experience with the software.
- Reviewers mention that while ARI is appreciated for its affordability and simplicity, some users feel it lacks the advanced features that Shop-Ware offers, particularly in terms of workflow control and customer communication tools.
- G2 reviewers highlight that Shop-Ware's focus on digital solutions significantly reduces paper waste, which resonates well with environmentally conscious users. This feature, combined with its ease of navigation, makes it a favorite among small business owners looking to modernize their operations.
- Users express that ARI's efficiency in creating invoices is a major advantage, allowing them to save time and reduce manual input. However, some users feel that it could benefit from additional features that enhance customer engagement and follow-up processes, which Shop-Ware handles more effectively.
Pricing
Entry-Level Pricing
ARI (Auto Repair Software)
Free Trial
Free Trial
Try out all features of the app for free. No payment nor credit card required!
- 5 Vehicles, Clients, 5 Invoices, 5 Inspections, 5 service reminders, and other items up to 5
- 24/7 live-chat support
Shop-Ware
No pricing availableFree Trial
ARI (Auto Repair Software)
Free Trial is available
Shop-Ware
Free Trial is available
Ratings
Meets Requirements
9.0
94
9.4
30
Ease of Use
9.0
96
9.8
30
Ease of Setup
9.0
88
8.7
13
Ease of Admin
9.0
41
9.5
13
Quality of Support
9.1
88
9.8
30
Has the product been a good partner in doing business?
9.5
40
9.6
13
Product Direction (% positive)
9.8
95
10.0
28
Features by Category
Shop Management
8.7
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
8.6
23
Not enough data
7.6
20
Not enough data
Technician Tools
8.9
22
Not enough data
8.5
20
Not enough data
8.7
21
Not enough data
Customer Management
8.8
20
Not enough data
8.5
22
Not enough data
Operations Management - Auto Shop Management
8.5
65
Not enough data
8.1
64
Not enough data
8.8
63
Not enough data
8.7
64
Not enough data
8.1
60
Not enough data
Customer Relationship Management - Auto Shop Management
8.8
65
Not enough data
7.9
60
Not enough data
9.0
62
Not enough data
Financial Management - Auto Shop Management
8.6
63
Not enough data
9.3
65
Not enough data
9.2
65
Not enough data
Categories
Categories
Shared Categories
ARI (Auto Repair Software) and Shop-Ware are categorized as Auto Repair and Auto Shop Management
Unique Categories
ARI (Auto Repair Software) is categorized as Heavy-Duty Repair
Shop-Ware has no unique categories
Reviews
Reviewers' Company Size
ARI (Auto Repair Software)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
83.8%
Information Technology and Services
3.0%
Transportation/Trucking/Railroad
2.0%
Staffing and Recruiting
2.0%
Mechanical or Industrial Engineering
2.0%
Other
7.1%
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Discussions
What is ARI (Auto Repair Invoicing) used for?
1 Comment
AH
It's used for vehicle repair invoicing. But it does have some great features such as vehicle service history (provided by carfax), vehicle labor guides, and...Read more
ARI (Auto Repair Software) has no more discussions with answers
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Automated Alerts
1 Comment
Official Response from Shop-Ware
No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can...Read more
CRM Integrations
1 Comment
Official Response from Shop-Ware
Shop-Ware has integrations with these CRM providers:
MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRMRead more
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