ARI (Auto Repair Software) Features

Generates estimates and invoices for customers, and allows for digital approval and payments.

Supports ordering of parts, either natively or through integrations with vendor marketplaces.

Tracks inventory across all locations, and set alerts for restocking.

Manages workflows for receiving service requests, monitoring their ongoing status, and completing them.

Tracks technician hours worked to improve accuracy in estimates and invoices.

Creates tasks for preventative maintenance and inspections as mandated by law.

Notifies technicians when they have been assigned to a new service order, or when a pending task needs their attention.

Allows technicians to access wiring guides and industry-standard references for repair times.

Sends reminders and confirmations about repairs and scheduled maintenance tasks, and allows for pictures and documents to be included.

Provides a self-service portal for customers to submit service requests via their preferred communication channel.

Manages an appointment calendar, allocates service times and assigns jobs to technicians.

Tracks inventory levels and automates reordering processes.

Manages work orders, tracks progress on repairs, and ensures timely completion.

Manages vehicle inspection data, including storing photos, videos, and notes for maintenance, diagnosis, and repairs.

Manages work schedules, tracks employee productivity, and handles payroll.

Automates reminders and follow ups for appointments.

Provides marketing functionalities like creating and managing campaigns, automated communication, targeted messaging, etc.

Manages customer information, service history, and communication.

Provides detailed reports on business metrics.

Automates creation of invoices and receipts.

Creates detailed cost estimates for services and repairs.

Track parts inventory levels and manage re-stocking

Send messages via SMS

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Plan availability and assign specific time slots for tasks and resources

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and manage inventory levels to maintain proper supply

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Allows service businesses to track ongoing repairs

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage various aspects of appointments including booking, rescheduling, canceling

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track work performed and resources used for past customers, sites, or assets

Electronically collect payments for goods or services

Real-time vehicle tracking for monitoring location, route, speed, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Creating, assign, and track jobs and/or tasks for work orders

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Use AI to generate content in the form of text, images, videos, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Calculate total itemized costs, including initial costs and any changes

Manage and track customer orders for goods, investments, or any other purchases

Set up connections to third-party platforms to improve business processes

Application programming interface that allows for integration with other systems/databases

Tracks the time an employee has worked

Create, send, and track purchase orders and their statuses

Track, manage, and standardize customer rates for services performed by technicians

Generate quotes or estimates for customers

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Manage employee salary processes, data, taxes, and records administration efficiently

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Alter the layout and content of reports

Integrates with QuickBooks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Manage and support multiple locations

Create, manage, and send invoices or bills to customers

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reporting on how each user, task or process has advanced since its initiation

Measure and track time including hours worked and paid time off (PTO)

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Schedule appointments via a calendar

Access previous interactions or concerns to maintain customer relationships

Accept and process customer payments for products or services using hardware and software

Timed notification for any upcoming task, deadline, appointment, or activity

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Import and export data to and from software applications

Create, design and manage workflows for repetitive tasks

Digitally sign online documents

Allows fleets and service businesses to track information about their vehicles.

Assign working shifts or tasks to employees based on their availability

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to record, store, update, and retrieve information

Manage and track all internal and external communication conducted via calls, email, text, or chat

Estimate expected cost based on various factors before a project begins

Communicate using direct chat or messages within the system

Store, manage, and track all electronic documents in a centralized location