ARI (Auto Repair Software) Features
Shop Management (5)
Estimates and Invoicing
Generates estimates and invoices for customers, and allows for digital approval and payments.
Parts Purchasing
Supports ordering of parts, either natively or through integrations with vendor marketplaces.
Inventory Management
Tracks inventory across all locations, and set alerts for restocking.
Service Orders
Manages workflows for receiving service requests, monitoring their ongoing status, and completing them.
Labor Tracking
Tracks technician hours worked to improve accuracy in estimates and invoices.
Technician Tools (3)
Preventative Maintenance and Inspections
Creates tasks for preventative maintenance and inspections as mandated by law.
Task Alerts
Notifies technicians when they have been assigned to a new service order, or when a pending task needs their attention.
Labor Times and Wire Diagrams
Allows technicians to access wiring guides and industry-standard references for repair times.
Customer Management (2)
Repair Updates
Sends reminders and confirmations about repairs and scheduled maintenance tasks, and allows for pictures and documents to be included.
Customer Portal
Provides a self-service portal for customers to submit service requests via their preferred communication channel.
Operations Management - Auto Shop Management (5)
Appointment Scheduling
Manages an appointment calendar, allocates service times and assigns jobs to technicians.
Inventory Management
Tracks inventory levels and automates reordering processes.
Task Management
Manages work orders, tracks progress on repairs, and ensures timely completion.
Digital Vehicle Inspection (DVI)
Manages vehicle inspection data, including storing photos, videos, and notes for maintenance, diagnosis, and repairs.
Employee Management
Manages work schedules, tracks employee productivity, and handles payroll.
Customer Relationship Management - Auto Shop Management (3)
Automated Reminders
Automates reminders and follow ups for appointments.
Marketing
Provides marketing functionalities like creating and managing campaigns, automated communication, targeted messaging, etc.
CRM
Manages customer information, service history, and communication.
Financial Management - Auto Shop Management (3)
Reports and Analytics
Provides detailed reports on business metrics.
Billing and Invoicing
Automates creation of invoices and receipts.
Estimating
Creates detailed cost estimates for services and repairs.





