I believe the most important consideration when picking any firm to assist in a Business Management implementation, is to have plenty of discussions up front. Schedule an on-site meeting with ArcherPoint's project assessment team and after reviewing their written proposal, spend the money and take the time to meet with them again to go over the proposal, on-site, with ArcherPoint team members.
I think that having a follow-up visit by the ArcherPoint team, where they can demonstrate (using Business Central) how the various items of the overall project will be met with Dynamics 365 Business Central, is an essential step, before approving and moving forward with the project. We did not request a follow-up, on-site meeting and I believe, as a result, it took our team more time, initially, to fully understand the scope of the project we had taken-on and its inherent limitations.
I believe ArcherPoint would have been happy to schedule a follow-up, on-site visit, to review their proposal with them, had we requested. I believe a follow-up, on-site meeting, would have allowed our firm to begin the project with a clearer understanding of what we were taking on, internally, with the project and I believe we would have made different decisions in the beginning, which would have sped up the project and eliminated initial frustration, our team members experienced.
I believe the cost and time for the follow-up, on-site meeting, would have been recouped, with savings in better initial decisions, on our part, regarding the features and functions we needed, and the division of responsibilities and tasks between our team members and ArcherPoints. A project like this is inherently costly, but it is important to also remember the adage, “Time is Money,” and ArcherPoint has the experience and resources to help minimize both, for firms, implementing a Business Management solution.
Review collected by and hosted on G2.com.