# Top 10 ArcGIS Citizen Problem Reporter Alternatives & Competitors If you are considering ArcGIS Citizen Problem Reporter, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to ArcGIS Citizen Problem Reporter include ease of use and reliability. The best overall ArcGIS Citizen Problem Reporter alternative is AccessE11. Other similar apps like ArcGIS Citizen Problem Reporter are Salesforce Government Cloud, MyGov, Accela, and NovoGov. ArcGIS Citizen Problem Reporter alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Works Software](https://www.g2.com/categories/public-works) or [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system). ## Best Paid & Free Alternatives to ArcGIS Citizen Problem Reporter - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [NovoGov](https://www.g2.com/products/novogov/reviews) - [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [govService](https://www.g2.com/products/govservice/reviews) - [eMunicipality](https://www.g2.com/products/emunicipality/reviews) - [GovQA](https://www.g2.com/products/govqa/reviews) ## Top 10 Alternatives to ArcGIS Citizen Problem Reporter Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ArcGIS Citizen Problem Reporter stacks up to the competition and find the best product for your business. ### 1. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs AccessE11](https://www.g2.com/compare/accesse11-vs-arcgis-citizen-problem-reporter) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs NovoGov](https://www.g2.com/compare/accesse11-vs-novogov) - [AccessE11 vs CityView Portal](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs govService](https://www.g2.com/compare/accesse11-vs-govservice) - [AccessE11 vs eMunicipality](https://www.g2.com/compare/accesse11-vs-emunicipality) - [AccessE11 vs GovQA](https://www.g2.com/compare/accesse11-vs-govqa) ### 2. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs Salesforce Government Cloud](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs NovoGov](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs govService](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [Salesforce Government Cloud vs eMunicipality](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [Salesforce Government Cloud vs GovQA](https://www.g2.com/compare/govqa-vs-salesforce-government-cloud) ### 3. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs MyGov](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-mygov) **Compare MyGov with other alternatives:** - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs NovoGov](https://www.g2.com/compare/mygov-vs-novogov) - [MyGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs govService](https://www.g2.com/compare/mygov-vs-govservice) - [MyGov vs eMunicipality](https://www.g2.com/compare/mygov-vs-emunicipality) - [MyGov vs GovQA](https://www.g2.com/compare/govqa-vs-mygov) ### 4. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs Accela](https://www.g2.com/compare/accela-vs-arcgis-citizen-problem-reporter) **Compare Accela with other alternatives:** - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs NovoGov](https://www.g2.com/compare/accela-vs-novogov) - [Accela vs CityView Portal](https://www.g2.com/compare/accela-vs-cityview-portal) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs govService](https://www.g2.com/compare/accela-vs-govservice) - [Accela vs eMunicipality](https://www.g2.com/compare/accela-vs-emunicipality) - [Accela vs GovQA](https://www.g2.com/compare/accela-vs-govqa) ### 5. [NovoGov](https://www.g2.com/products/novogov/reviews) By Novo Solutions **Average Rating:** 4.9/5 **Total Reviews:** 6 Customer Support Suite is designed to efficiently track, share and report on customer service requests. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs NovoGov](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-novogov) **Compare NovoGov with other alternatives:** - [NovoGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-novogov) - [NovoGov vs Salesforce Government Cloud](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [NovoGov vs MyGov](https://www.g2.com/compare/mygov-vs-novogov) - [NovoGov vs Accela](https://www.g2.com/compare/accela-vs-novogov) - [NovoGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-novogov) - [NovoGov vs OneView](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [NovoGov vs govService](https://www.g2.com/compare/novogov-vs-govservice) - [NovoGov vs eMunicipality](https://www.g2.com/compare/novogov-vs-emunicipality) - [NovoGov vs GovQA](https://www.g2.com/compare/govqa-vs-novogov) ### 6. [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) By CityView **Average Rating:** 2.6/5 **Total Reviews:** 4 The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs CityView Portal](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-cityview-portal) **Compare CityView Portal with other alternatives:** - [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) - [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) - [CityView Portal vs NovoGov](https://www.g2.com/compare/cityview-portal-vs-novogov) - [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [CityView Portal vs govService](https://www.g2.com/compare/cityview-portal-vs-govservice) - [CityView Portal vs eMunicipality](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [CityView Portal vs GovQA](https://www.g2.com/compare/cityview-portal-vs-govqa) ### 7. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs OneView](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs NovoGov](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [OneView vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [OneView vs govService](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [OneView vs eMunicipality](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [OneView vs GovQA](https://www.g2.com/compare/govqa-vs-rock-solid-oneview) ### 8. [govService](https://www.g2.com/products/govservice/reviews) By Granicus **Average Rating:** 4.0/5 **Total Reviews:** 1 govService offers a variety of out-of-the-box government digital services that facilitate collaboration between departments and teams. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs govService](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-govservice) **Compare govService with other alternatives:** - [govService vs AccessE11](https://www.g2.com/compare/accesse11-vs-govservice) - [govService vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [govService vs MyGov](https://www.g2.com/compare/mygov-vs-govservice) - [govService vs Accela](https://www.g2.com/compare/accela-vs-govservice) - [govService vs NovoGov](https://www.g2.com/compare/novogov-vs-govservice) - [govService vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govservice) - [govService vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [govService vs eMunicipality](https://www.g2.com/compare/emunicipality-vs-govservice) - [govService vs GovQA](https://www.g2.com/compare/govqa-vs-govservice) ### 9. [eMunicipality](https://www.g2.com/products/emunicipality/reviews) By EMunicipality by Kratos Technology **Average Rating:** 4.0/5 **Total Reviews:** 1 eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs eMunicipality](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-emunicipality) **Compare eMunicipality with other alternatives:** - [eMunicipality vs AccessE11](https://www.g2.com/compare/accesse11-vs-emunicipality) - [eMunicipality vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [eMunicipality vs MyGov](https://www.g2.com/compare/mygov-vs-emunicipality) - [eMunicipality vs Accela](https://www.g2.com/compare/accela-vs-emunicipality) - [eMunicipality vs NovoGov](https://www.g2.com/compare/novogov-vs-emunicipality) - [eMunicipality vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [eMunicipality vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [eMunicipality vs govService](https://www.g2.com/compare/emunicipality-vs-govservice) - [eMunicipality vs GovQA](https://www.g2.com/compare/govqa-vs-emunicipality) ### 10. [GovQA](https://www.g2.com/products/govqa/reviews) By Granicus **Average Rating:** 5.0/5 **Total Reviews:** 1 GovQA is the #1 Provider of Public Records and Compliance Solutions for Government. They enable the nation's top cities, counties, and state agencies to process complex work among all systems within and across governments. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs GovQA](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-govqa) **Compare GovQA with other alternatives:** - [GovQA vs AccessE11](https://www.g2.com/compare/accesse11-vs-govqa) - [GovQA vs Salesforce Government Cloud](https://www.g2.com/compare/govqa-vs-salesforce-government-cloud) - [GovQA vs MyGov](https://www.g2.com/compare/govqa-vs-mygov) - [GovQA vs Accela](https://www.g2.com/compare/accela-vs-govqa) - [GovQA vs NovoGov](https://www.g2.com/compare/govqa-vs-novogov) - [GovQA vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govqa) - [GovQA vs OneView](https://www.g2.com/compare/govqa-vs-rock-solid-oneview) - [GovQA vs govService](https://www.g2.com/compare/govqa-vs-govservice) - [GovQA vs eMunicipality](https://www.g2.com/compare/govqa-vs-emunicipality) ## Explore Articles - [Best rated EOR platforms for software companies](https://www.g2.com/discussions/what-s-the-best-rated-eor-platform-for-software-companies) - [What's the leading software for pricing strategy](https://www.g2.com/discussions/what-s-the-leading-software-for-pricing-strategy) - [Which EOR service is best for a midsize software firm](https://www.g2.com/discussions/which-eor-service-is-best-for-a-midsize-software-firm) - [Google Cloud BigQuery reviews](https://www.g2.com/products/google-cloud-bigquery/reviews) - [What's the best sales intelligence platform for keeping contact and company data fresh without relying on manual updates?](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-platform-for-keeping-contact-and-company-data-fresh-without-relying-on-manual-updates) - [Which enterprise service bus solutions offer best-in-class API orchestration with drag-and-drop configuration?](https://www.g2.com/discussions/which-enterprise-service-bus-solutions-offer-best-in-class-api-orchestration-with-drag-and-drop-configuration) ## Spotlight Categories - [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) - [Webinar Platforms](https://www.g2.com/categories/webinar) - [Survey Software](https://www.g2.com/categories/survey)