# Top 10 ArcGIS Citizen Problem Reporter Alternatives & Competitors ArcGIS Citizen Problem Reporter is not the only option for Citizen Request Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to ArcGIS Citizen Problem Reporter include ease of use and reliability. The best overall ArcGIS Citizen Problem Reporter alternative is AccessE11. Other similar apps like ArcGIS Citizen Problem Reporter are Salesforce Government Cloud, MyGov, Accela, and NovoGov. ArcGIS Citizen Problem Reporter alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Works Software](https://www.g2.com/categories/public-works) or [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system). ## Best Paid & Free Alternatives to ArcGIS Citizen Problem Reporter - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [NovoGov](https://www.g2.com/products/novogov/reviews) - [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [eMunicipality](https://www.g2.com/products/emunicipality/reviews) - [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) - [govService](https://www.g2.com/products/govservice/reviews) ## Top 10 Alternatives to ArcGIS Citizen Problem Reporter Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ArcGIS Citizen Problem Reporter stacks up to the competition and find the best product for your business. ### 1. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs AccessE11](https://www.g2.com/compare/accesse11-vs-arcgis-citizen-problem-reporter) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs NovoGov](https://www.g2.com/compare/accesse11-vs-novogov) - [AccessE11 vs CityView Portal](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs eMunicipality](https://www.g2.com/compare/accesse11-vs-emunicipality) - [AccessE11 vs Granicus SmartGov](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [AccessE11 vs govService](https://www.g2.com/compare/accesse11-vs-govservice) ### 2. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs Salesforce Government Cloud](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs NovoGov](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs eMunicipality](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [Salesforce Government Cloud vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs govService](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) ### 3. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs MyGov](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-mygov) **Compare MyGov with other alternatives:** - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs NovoGov](https://www.g2.com/compare/mygov-vs-novogov) - [MyGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs eMunicipality](https://www.g2.com/compare/mygov-vs-emunicipality) - [MyGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [MyGov vs govService](https://www.g2.com/compare/mygov-vs-govservice) ### 4. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs Accela](https://www.g2.com/compare/accela-vs-arcgis-citizen-problem-reporter) **Compare Accela with other alternatives:** - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs NovoGov](https://www.g2.com/compare/accela-vs-novogov) - [Accela vs CityView Portal](https://www.g2.com/compare/accela-vs-cityview-portal) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs eMunicipality](https://www.g2.com/compare/accela-vs-emunicipality) - [Accela vs Granicus SmartGov](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Accela vs govService](https://www.g2.com/compare/accela-vs-govservice) ### 5. [NovoGov](https://www.g2.com/products/novogov/reviews) By Novo Solutions **Average Rating:** 4.9/5 **Total Reviews:** 6 Customer Support Suite is designed to efficiently track, share and report on customer service requests. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs NovoGov](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-novogov) **Compare NovoGov with other alternatives:** - [NovoGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-novogov) - [NovoGov vs Salesforce Government Cloud](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [NovoGov vs MyGov](https://www.g2.com/compare/mygov-vs-novogov) - [NovoGov vs Accela](https://www.g2.com/compare/accela-vs-novogov) - [NovoGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-novogov) - [NovoGov vs OneView](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [NovoGov vs eMunicipality](https://www.g2.com/compare/novogov-vs-emunicipality) - [NovoGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-novogov) - [NovoGov vs govService](https://www.g2.com/compare/novogov-vs-govservice) ### 6. [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) By CityView **Average Rating:** 2.6/5 **Total Reviews:** 4 The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs CityView Portal](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-cityview-portal) **Compare CityView Portal with other alternatives:** - [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) - [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) - [CityView Portal vs NovoGov](https://www.g2.com/compare/cityview-portal-vs-novogov) - [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [CityView Portal vs eMunicipality](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [CityView Portal vs Granicus SmartGov](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [CityView Portal vs govService](https://www.g2.com/compare/cityview-portal-vs-govservice) ### 7. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs OneView](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs NovoGov](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [OneView vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [OneView vs eMunicipality](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [OneView vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [OneView vs govService](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) ### 8. [eMunicipality](https://www.g2.com/products/emunicipality/reviews) By EMunicipality by Kratos Technology **Average Rating:** 4.0/5 **Total Reviews:** 1 eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs eMunicipality](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-emunicipality) **Compare eMunicipality with other alternatives:** - [eMunicipality vs AccessE11](https://www.g2.com/compare/accesse11-vs-emunicipality) - [eMunicipality vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [eMunicipality vs MyGov](https://www.g2.com/compare/mygov-vs-emunicipality) - [eMunicipality vs Accela](https://www.g2.com/compare/accela-vs-emunicipality) - [eMunicipality vs NovoGov](https://www.g2.com/compare/novogov-vs-emunicipality) - [eMunicipality vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [eMunicipality vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [eMunicipality vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [eMunicipality vs govService](https://www.g2.com/compare/emunicipality-vs-govservice) ### 9. [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) By Granicus **Average Rating:** 4.5/5 **Total Reviews:** 1 With Community Development cities and counties can simplify permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in one information hub. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs Granicus SmartGov](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-granicus-smartgov) **Compare Granicus SmartGov with other alternatives:** - [Granicus SmartGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [Granicus SmartGov vs Salesforce Government Cloud](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Granicus SmartGov vs MyGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [Granicus SmartGov vs Accela](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Granicus SmartGov vs NovoGov](https://www.g2.com/compare/granicus-smartgov-vs-novogov) - [Granicus SmartGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [Granicus SmartGov vs OneView](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [Granicus SmartGov vs eMunicipality](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [Granicus SmartGov vs govService](https://www.g2.com/compare/granicus-smartgov-vs-govservice) ### 10. [govService](https://www.g2.com/products/govservice/reviews) By Granicus **Average Rating:** 4.0/5 **Total Reviews:** 1 govService offers a variety of out-of-the-box government digital services that facilitate collaboration between departments and teams. Categories in common with ArcGIS Citizen Problem Reporter: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [ArcGIS Citizen Problem Reporter vs govService](https://www.g2.com/compare/arcgis-citizen-problem-reporter-vs-govservice) **Compare govService with other alternatives:** - [govService vs AccessE11](https://www.g2.com/compare/accesse11-vs-govservice) - [govService vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [govService vs MyGov](https://www.g2.com/compare/mygov-vs-govservice) - [govService vs Accela](https://www.g2.com/compare/accela-vs-govservice) - [govService vs NovoGov](https://www.g2.com/compare/novogov-vs-govservice) - [govService vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govservice) - [govService vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [govService vs eMunicipality](https://www.g2.com/compare/emunicipality-vs-govservice) - [govService vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-govservice) ## Explore Articles - [What platform provides analytics on alert resolution times?](https://www.g2.com/discussions/what-platform-provides-analytics-on-alert-resolution-times) - [What are the highest rated AR content management systems for interior and architectural designers accelerating project timelines?](https://www.g2.com/discussions/what-are-the-highest-rated-ar-content-management-systems-for-interior-and-architectural-designers-accelerating-project-timelines) - [What's the best DXP provider for interactive apps](https://www.g2.com/discussions/what-s-the-best-dxp-provider-for-interactive-apps) - [What's the best corporate identity protection software bundle for all employees, including credit monitoring?](https://www.g2.com/discussions/what-s-the-best-corporate-identity-protection-software-bundle-for-all-employees-including-credit-monitoring) - [What mobile app debugging software supports both iOS and Android testing from a single interface?](https://www.g2.com/discussions/what-mobile-app-debugging-software-supports-both-ios-and-android-testing-from-a-single-interface) - [Which mobility consulting firms provide enterprise mobile strategy and transformation guidance for organisations evaluating their digital roadmap?](https://www.g2.com/discussions/which-mobility-consulting-firms-provide-enterprise-mobile-strategy-and-transformation-guidance-for-organisations-evaluating-their-digital-roadmap) ## Spotlight Categories - [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) - [Identity Verification Software](https://www.g2.com/categories/identity-verification) - [Travel Management Solutions](https://www.g2.com/categories/travel-management)