Users report that ManageXR excels in its Quality of Support, achieving a perfect score of 10.0, while ArborXR, although strong, scores slightly lower at 9.7. Reviewers mention that the responsiveness and helpfulness of ManageXR's support team significantly enhance the user experience.
Reviewers mention that both platforms have a high Ease of Use rating of 9.4, but users on G2 highlight that ManageXR's intuitive interface makes it easier for new users to get started quickly compared to ArborXR.
G2 users note that ManageXR's Device Recognition feature is particularly robust, allowing for seamless integration with various devices, while ArborXR's device discovery capabilities are effective but not as comprehensive, leading to occasional user frustration.
Users say that ManageXR shines in Remote Wipe functionality, scoring a perfect 10.0, which is crucial for security-conscious organizations. In contrast, ArborXR scores 9.1, with some users mentioning that they would like to see improvements in this area.
Reviewers mention that ManageXR's Analytics features provide deeper insights into device usage, which users find beneficial for tracking performance. ArborXR offers analytics as well, but users report that it lacks some of the advanced reporting capabilities found in ManageXR.
Users on G2 highlight that both products support Multi-Systems Support well, scoring 9.4, but ArborXR is noted for slightly better Android Support at 9.1, which is a deciding factor for users primarily operating in Android environments.
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