--- title: Apty Reviews meta_title: 'Apty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how Apty works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 147 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Apty Reviews **Vendor:** Apty **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.7/5.0 **Total Reviews:** 147 ## About Apty Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives execution: faster onboarding, fewer errors, and measurable ROI in weeks. No guesswork. No bloat. No hand-holding required. Just software that works the way your business does—without retraining or IT overload. ## Apty Pros & Cons **What users like:** - Users find Apty's **ease of use** remarkable, enabling quick implementation of workflows without technical expertise. (1 reviews) - Users appreciate the **easy implementation** of Apty, allowing quick start for workflows without technical skills. (1 reviews) - Users find the **easy integrations** of Apty enable quick setup, allowing workflows to be implemented in minutes. (1 reviews) - Users love the **easy setup** of Apty, allowing quick implementation of workflows even without technical expertise. (1 reviews) **What users dislike:** - Users face **compatibility issues** with Apty, experiencing glitches and preferring automatic translation for workflows. (1 reviews) - Users experience occasional **software glitches** that disrupt usage, though the tool generally self-recovers. (1 reviews) ## Apty Reviews ### 1. Awesome support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Apty?** The Apty support team is the best. This has been one of the easiest tools to implement because they’ve made everything so simple. They’re a pleasure to work with. **What do you dislike about Apty?** We just finished our implementation so we haven’t got a chance to use all the features yet, but everything we’ve done so far is great **What problems is Apty solving and how is that benefiting you?** We got Apty as a part of our new CX solution implementation. It made training everyone on the new platform so much simpler. The workflows show people what to do. Plus once we made a workflow we could just export the step-by-step instructions as a PDF. The documentation even had screengrabs. We didn’t have to take the screengrabs or make the document. Apty does it automatically. It saved so much time!! ### 2. Aptly helps with adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Apty?** Creating walkthroughs is a breeze as one can create it without any prior knowledge. I have used some of the on-boarding tools in the past which usually demand certification. But with Apty, you don’t need one. Also, they have incredible support, they are just a call away, whenever we faced some difficulty they were there to guide us through. **What do you dislike about Apty?** Well, when the project was getting started, we were unable to create SCORM guides but now we are able to do it with ease, thanks to their product team. **What problems is Apty solving and how is that benefiting you?** Documentation used to be created by our support team but now it can be created on the fly using Apty. We have reduced overhead costs by reducing the time invested for training and preparing training materials. ### 3. Wonderful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Shivaramakrishna v. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2020 **What do you like best about Apty?** The way you create content in Apty is much simpler than in other tools. You don’t have to know how to code or anything. You could train almost anyone to do it. **What do you dislike about Apty?** I didn’t like that it didn’t come with any pre-done workflows for Oracle, but I reached out to their support team and they helped us build some. **What problems is Apty solving and how is that benefiting you?** We use Apty with Oracle for user training and onboarding. We spent a lot less time on user training since we implemented Apty. ### 4. Great way to Adopt New Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** Great way to Adopt New Tool Apty’s the best way to show end-users how to navigate a new software. It also gives great analytics on how users are interacting with the software. **What do you dislike about Apty?** The analytics are pretty powerful, but you have to know what to look for. **What problems is Apty solving and how is that benefiting you?** We chose Apty to help with user adoption and training. It really cut down the amount of training sessions we had to do and gave a central place for us to link to all our documentation. ### 5. Lifesaver for Salesforce training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2020 **What do you like best about Apty?** The step-by-step guidance makes Salesforce a lot easier to use. It’s a big help when we have new users. **What do you dislike about Apty?** I wish Apty came with some preset workflows for Salesforce. It’s nice that we can customize everything to fit us, but I don’t really like starting from scratch each time I make a workflow. **What problems is Apty solving and how is that benefiting you?** Apty for Salesforce training. Before Apty we maintained tons of user guides and videos to show people how Salesforce worked. It took a lot of time to make them and it didn’t really work that well. Apty helps us get new users up and running on Salesforce faster and with a lot less effort on our part. ### 6. Great for user onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** Probably the on-screen guidance that shows users what to do. It’s a lot easier to tell someone to use Apty than walk over to their desk to show them what to do. **What do you dislike about Apty?** We haven’t had any issues with it until now. **What problems is Apty solving and how is that benefiting you?** We bought Apty to help onboard people to our HCM application. It’s made it so employees can actually use the self-service features because if they get stuck, they can ask Apty to show them what to do. ### 7. Great tool to help users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** It’s really easy to use. The on-screen help is there if a user needs it, but it doesn’t get in the way if someone doesn’t need it. **What do you dislike about Apty?** We use Apty with one of our own internal application. Our internal app only runs on IE. Apty supports it for now, but I’m worried about that changing with future releases. **What problems is Apty solving and how is that benefiting you?** We use Apty to provide support. Using Apty most people can figure out their issues without opening a support ticket. ### 8. User-friendly guidance for Clarity PPM **Rating:** 5.0/5.0 stars **Reviewed by:** Vaishnavi H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Apty?** It’s hard to navigate Clarity. Apty makes it easy – especially for new users. **What do you dislike about Apty?** No issues with it so far. Their support has been amazing. **What problems is Apty solving and how is that benefiting you?** We use Apty to help with Clarity training and onboarding. Before Apty we had a lot of missing data on projects because people put things in the wrong spot or didn’t do it at all. Apty’s really improved our data quality because people actually use the system now. ### 9. Incredible Product, Terrific Support, Proactive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2020 **What do you like best about Apty?** They have a terrific customer success team. In the initial phase, we were worried about the whole transformation, but their team was highly reactive and guided us through the implementation process with ease. They are very approachable as our team was always able to reach them. **What do you dislike about Apty?** There are not many, user groups and knowledge center would help **Recommendations to others considering Apty:** As a whole Apty’s team is proactive, open to feedback, always improving and most important of all they understand their customers. **What problems is Apty solving and how is that benefiting you?** We started using Apty during our switchover from Salesforce Classic to Lightning. It made the transition easy as their in-built guidance walkthroughs make users navigate easily through the lightning application. ### 10. Application usage analytics are really helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** We can track and analyze what users are doing in the system. Most importantly we can help them where they need help by looking into the areas where they need more help and taking longer time to complete tasks. **What do you dislike about Apty?** Doesn’t work for desktop applications but that’s expected I guess. **Recommendations to others considering Apty:** Personalization of content is very easy and worked great for us. **What problems is Apty solving and how is that benefiting you?** We have been adding several hundreds of users to system recently and use Apty for onboarding and initial training. Any new process or system changes can be notified to users right on the screen and track who has seen and who hasn’t. ### 11. Onboarding tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nagelli k. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Apty?** I love the way Apty onboards new users to our software. They have a checklist and it shows users what to do step by step. **What do you dislike about Apty?** I can’t really think of anything. It works like it’s supposed to. **What problems is Apty solving and how is that benefiting you?** We use Apty for on-screen guidance with our HCM solution. It’s made it a lot easier for users. We’re thinking of using it with other applications now too. ### 12. User-friendly and extremely helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** Apty takes something that’s not user-friendly (Clarity PPM for us) and makes it so the average user can get their work done. **What do you dislike about Apty?** Creating content in Apty isn’t hard, but it does take some getting used to. **What problems is Apty solving and how is that benefiting you?** By making PPM easier to use, Apty’s really decreased how much time it takes us to move a project through our entire process. We’re completing projects about twice as fast now. ### 13. Data validation and on-screen help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** We purchsed apty for the validation capabilities. Apty gives us the flexibility to create the dynamic validations we need to ensure things comply with our regulatory requirements. **What do you dislike about Apty?** Apty did most of what we wanted out of the box but we did have to get some help with some scripting for some custom validations. **Recommendations to others considering Apty:** When shopping for a tool like this, ask each vendor to show you how they'd execute your most complicated validation. Seeing how Apty could handle our validation needs is what sold us on the product. **What problems is Apty solving and how is that benefiting you?** We have seen our data quality improve after implementing Apty . ### 14. Makes business process easy for users! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** Easy and simple to use tool features to help our users learn better and navigate the system easily. It’s slowly becoming the standard of user onboarding in our firm. A great a help in making our complex business processes easy for our users. **What do you dislike about Apty?** Nothing much to dislike. Apty helped us tremendously in keeping with the changes. **What problems is Apty solving and how is that benefiting you?** Some of our internal processes change very frequently, it has been challenging to keep up with change management. Apty helped us tremendously in keeping with the changes, we don’t have train specifically for changes, we just announce the changes on-screen with guided workflows. ### 15. 24/7 Step-by-Step Training with Apty! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristine V. | Senior Solutions Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Apty?** Step-by-step training is available to users 24/7 with Apty. Users have the ability to search for needed training any time of the day or night. Apty walks the user through each step and will not proceed unless that step is completed correctly which leads to improved data quality. Apty brings you reduced training costs, increased employee self-sufficiency and a reduction on tech support. **What do you dislike about Apty?** I have not come across anything I don't like about Apty. **Recommendations to others considering Apty:** Apty is a browser extension that can be used with so many applications. It has a small footprint and is fairly lightweight. If you are looking for a real-time step-by-step guidance tool on any web-based application, improving the data quality and reducing the training, documentation and support costs, this is your solution! **What problems is Apty solving and how is that benefiting you?** Training is easier and always available with Apty. Users are more likely to click a button on their screen for training than to contact a live person. The benefits are more educated users, self-sufficient users and more completed and accurate tasks. ### 16. Great product but even better Support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** We loved their customer success team, they were cordial throughout the implementation. Helped us to make use of their product to the fullest. Not only that their product is user-friendly **What do you dislike about Apty?** There was small issue in the deployment which delayed the initial release but handled well by their customer success team and was rectified immediately. **What problems is Apty solving and how is that benefiting you?** We used it to make the employee experience better with our HCM prgram. Employee engagement got better as Apty made the software easier. The analytics gives a good picture of how the software is being used by the users from each department. ### 17. Apty for Medallia SaaS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Apty?** Apty allows us to confidently launch new SaaS programs throughout all levels of an organization. Through Apty, we are ensured that we are providing all end-users instructions as to how to navigate the platform, specific tasks that are to be completed, as well as analytics on user engagement and understanding. **What do you dislike about Apty?** The SaaS program also has a mobile application in which we would love Apty to also assist with. However I know Apty mobile is currently scheduled in a future product release and very much looking forward to it. **What problems is Apty solving and how is that benefiting you?** User adoption is critical whenever rolling out a new SaaS program throughout an organization. In the past we have seen the main reason user adoption fails is due to confusion (what to do and how to do it) from the end-user point of view. Apty allowed us to centralize all training documents in a easy location, as well as customize specific workflows to help the end-user navigate through paths that need to be accomplished. ### 18. Apty is like having "the specialist" sit next to you at work **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | President, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Apty?** It's easy to use! I especially like that you can start the training partway through a task and don't have to start from step 1. I also especially like that it makes it very clear what icon or menu is being referred to. It eliminates the need to have "cheat sheets" or Post-It notes for those tasks that you don't do every day, but do just often enough to be annoying. It's like being able to just ask a quick question from a knowledgeable co-worker. **What do you dislike about Apty?** I don't have any problems with using Apty. It's there when I need it and shows me exactly what I need. **Recommendations to others considering Apty:** Schedule a demo!! I think once most people see and understand what it can do, it's an easy decision. It can greatly improve productivity and reduce frustration, even for seasoned users. As a consultant in business process improvement, I see the same problems in most every business. They always have a software platform that a few people know extremely well - and those people are relied upon heavily for everything. Apty allows more users to become more self-sufficient. And that's just with the workflows. The other benefits like on-boarding, validations, announcements, ability to launch custom java script really provide a lot of powerful options to any business. **What problems is Apty solving and how is that benefiting you?** It helps me to remember how to do things that I don't do every day. It has also helped me to realize how to use some features that I didn't previously understand - so it has made me more efficient in using the application by helping me to "unlock" some of the software's abilities. ### 19. Great Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** There are many features we like about Apty. Their analytics are helpful in finding the gaps in user adoption. We use them to help to improve our guides and walkthroughs. **What do you dislike about Apty?** At first we thought customized workflows for each job function couldn’t be created but we were wrong. Their customer success team helped us customize it based on job function and deploy it. **What problems is Apty solving and how is that benefiting you?** We use Apty with Salesforce. The insights that we can draw from the analytics help us to pinpoint the issues users have and fix them. Our Salesforce utilization has increased. ### 20. Fantastic walkthroughs and easy to create Workflows **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** I have used other solutions in the past. Though they were good but Apty is even better. The reason is it’s editor. It’s a lot easier to use. No coding or scripting is required. **What do you dislike about Apty?** There was small issue in the deployment which delayed the initial release but handled well by their customer success team and was rectified immediately. **What problems is Apty solving and how is that benefiting you?** We run it on one of our web-based applications. Apty integrates seamlessly. Users can find the help they need inside the application whenever they get stuck and it guides them through the process. ### 21. Very helpful for user adoption to any web based application. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Apty?** Apty is an extremely intuitive tool which is easy to implement and use. It provides world class customer experience and timely support. For its new user base it is highly adaptable, simple & insightful. With its exceedingly significant analytics feature you get to view and monitor the new user hits, user engagement, system engagement etc. **What do you dislike about Apty?** For my company and its users, I don't see anything that I dislike. **What problems is Apty solving and how is that benefiting you?** It’s like a Genie to the tasks that I don't do on a daily basis. user guide to me. For the astute nature of the tool, it provides great efficiency and elevates your faith in the tool time and again. ### 22. Wonderful software onboarding tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** Apty’s onboarding checklists are perfect for getting new hires used to our system. It shows new users how to use the program in a simple and intuitive way. **What do you dislike about Apty?** We had a little bit of a delay getting Apty setup on our mobile app because it’s a little more involved than getting it set up for web access. Their customer support was great through the entire thing. **What problems is Apty solving and how is that benefiting you?** We use Apty for user onboarding. It’s saved our team a lot of time since we don’t have to create training material for it anymore. ### 23. Awesome product and supportive team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** The in-app guidance gives a good user experience. Publishing walkthroughs is really easy with their workflow editor. We can quickly create and publish new content. **What do you dislike about Apty?** Nothing. Any problems we’ve had or things we’ve asked for they either solved or included in their next release. **What problems is Apty solving and how is that benefiting you?** We use Apty for training and real-time support for our HCM application. It’s really made everyone’s lives easier. Employees are happy. Managers and IT support are happy they’re not answering as many questions. Apty makes the program much easier to use. ### 24. Apty analytics changed the way we look at our application usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2020 **What do you like best about Apty?** Apty is remarkably powerful, yet flexible to fit our essentials in on-demand training of users and Apty customer support team is easily approachable, cooperative and knowledgeable. **What do you dislike about Apty?** It took a couple of dats to get a hang of the editor but it was smooth after that **Recommendations to others considering Apty:** In a highly competitive environment, Apty is a game-changer that stands out with its unique features **What problems is Apty solving and how is that benefiting you?** We used in-app guidance to make our users self-serve, without compromising the user experience. Apty has facilitated us to do that perfectly. ### 25. Great tool with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** The Apty team is awesome and really responsive. They’ve been a huge help during our implementation. **What do you dislike about Apty?** I haven’t found anything yet, but we’ve only been live a couple of months. **What problems is Apty solving and how is that benefiting you?** Apty helps our agents process tickets more quickly. The workflows enable users to move through all the steps quickly. ### 26. Apty makes On-boarding Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2020 **What do you like best about Apty?** Apty is intuitive. It’s easy to create walkthroughs. They have a great support team and on top of that they are open to opinions and they customize the product per your needs. **What do you dislike about Apty?** We had some loading issue, but this issue was resolved instantly and was never encountered again. **What problems is Apty solving and how is that benefiting you?** We use Apty for onboarding. It’s saved our team a lot of time since we don’t have to create training material. We can export the Apty walkthrough to our LMS and create documentation from the system. ### 27. Great tool for Salesforce users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2020 **What do you like best about Apty?** Apty shows me exactly what to do inside Salesforce, and I love it. It’s made learning the new Lightning version a breeze. **What do you dislike about Apty?** I did not dislike anything, it works great for me. **Recommendations to others considering Apty:** Apty's editor is what makes it stand out from it's competition. I can't stress enough how much easier it is **What problems is Apty solving and how is that benefiting you?** We got Apty when our company switched from Salesforce Classic to Lightning. It made getting used to where things were in the new layout so much easier. ### 28. Training isn’t hard anymore **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2020 **What do you like best about Apty?** Apty allows me to almost completely eliminate the need for live training. With the help of Apty, we now onboarded our users with no additional training. **What do you dislike about Apty?** We haven’t had any issues till date using Apty **Recommendations to others considering Apty:** After successfully using the Apty product for more than one year, I strongly recommend for Salesforce user training. **What problems is Apty solving and how is that benefiting you?** With Apty we have created 43 workflows, 26 smart tips and more on the way. Creating all this content was easy. It’s really saved us time and money on training. ### 29. Highly Intuitive Digital Adoption app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** Apty’s in-depth usage insights guides us in knowing exactly what users need. All our content is personalized and created directly based on the usage statistics we can get from the tool. By far the best usage insights! **What do you dislike about Apty?** Our application was very complex with many customizations, we had few minor hiccups initially but kudos Apty team, they were able to fix them in no time. **What problems is Apty solving and how is that benefiting you?** Onboarding, Change Management, User Engagement, Tool Adoption, Visibility into application usage etc. ### 30. The right solution for the right software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Apty?** The usage tracking system provided by Apty helped us to identify how our users interact with the software. These insights help us measure user adoption and improve the user experience. **What do you dislike about Apty?** We haven’t found anything yet. It’s been good so far. **What problems is Apty solving and how is that benefiting you?** We tried using Apty to solve the problems faced by our sales team. Apty helped our sales team by providing easy navigation across Salesforce. It also improved our data quality by validating the data entered by the user. ### 31. Perfect solution for any software adoption. **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh J. | UI/UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** It can be implemented almost immediately and starts providing results. **What do you dislike about Apty?** Get more features out sooner! The roadmap looks great but we need them soon **What problems is Apty solving and how is that benefiting you?** Cross application workflows are great reducing our users time in completing the tasks. ### 32. Apty Made Product Adoption Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Apty?** I’ve used some of the on-screen guidance solutions. The big difference with Apty is the editor where you create Apty content. It is simple and doesn’t require coding or scripting to get it to do what you want. **What do you dislike about Apty?** There aren’t any significant issues here. **What problems is Apty solving and how is that benefiting you?** We run Apty on top of our CRM. We cut training and support costs. Most important of all with Apty chatbot we were able to automate some mundane tasks and save time. ### 33. Software adoption has never been easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Apty?** The guided workflow provides the information to the managers and the users to easily navigate through Workday. The data validation feature helps to avoid errors **What do you dislike about Apty?** We haven’t faced any problem while using Apty. **What problems is Apty solving and how is that benefiting you?** We used Apty to improve user navigation in our HR system. Apty’s guided workflow provided a great experience across the platform. It decreased our user’s frustration. Prior to Apty, our users used to spend hours on learning how to use certain processes correctly. ### 34. Best way to onboard users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** We’ve saved so much time with Apty. It works great for showing new users how to get around our application and find what they need. **What do you dislike about Apty?** It’s pretty easy to setup Apty for web access but configuring it for mobile required a little more technical expertise and heavy lifting on our end. **What problems is Apty solving and how is that benefiting you?** Apty is the primary way we onboard new users. We don’t spend near as much time on training and support now. ### 35. Easy Onboarding and Better user engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** To begin with, the announcement feature made our life easy. As it helps us to communicate effectively across the organization about any major change. The platform is intelligent and helps us to analyse how the application is being used. **What do you dislike about Apty?** Looking for more inform on Support portal **What problems is Apty solving and how is that benefiting you?** We have solved many problems. Now the onboarding of new employees is smooth and easy. The application is intuitive and guide users as needed. ### 36. User help right on your screen **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2020 **What do you like best about Apty?** Compatibility with Salesforce. Reduced learning curve. On-screen guidance and data validation. Detailed user data. The support from the team is at the best, feels like they are part of our team. **What do you dislike about Apty?** Nothing really, but flexibility in terms of design could be improved. **Recommendations to others considering Apty:** Apty does the job perfectly. **What problems is Apty solving and how is that benefiting you?** We use Apty to make the onboarding process faster and continue to support our end users. Apty makes our platform easy and engaging to use. ### 37. Great combination of two software solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Apty?** Apty's on-screen guidance helps users while they work. This reduces the time spent on watching videos or reading manuals. Now our employees have more time to spend on actual work. **What do you dislike about Apty?** It would be better if there was an Apty community/forum where everyone shares their problems and experience in improving the platform. **What problems is Apty solving and how is that benefiting you?** We use Apty to onboard our new employees, with Apty, we saw an increase in productivity and faster onboarding. ### 38. Changed the way we interact with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** Apty shows me exactly what to do inside Salesforce, and I love it. It makes the new new Lightning version so much better. **What do you dislike about Apty?** Nothing. It has been working great for me **What problems is Apty solving and how is that benefiting you?** Our company rolled out Apty as a part of our changeover to Salesforce lightning. It made the change much easier. We got up to speed on the new layout much faster this way. ### 39. Impressive and Engaging Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2020 **What do you like best about Apty?** The customer success team is a big plus for us. They are proactive, responsive. Though the software is great but their support is incredible. **What do you dislike about Apty?** None whatsoever. We haven't experienced any issues yet. **What problems is Apty solving and how is that benefiting you?** We invested in Apty for creating a data validation system inline with our compliance. We not only used this feature but also leveraged many unique aspects ranging from analytics to in-app announcements/notifications. ### 40. Big help for users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2020 **What do you like best about Apty?** Helps new users figure out what to do without bugging IT with simple requests. **What do you dislike about Apty?** We ran into a couple issues getting this working on mobile, but it was something we had done wrong. Their support team helped us fix it in a flash. **What problems is Apty solving and how is that benefiting you?** We started using Apty for the on-screen guidance. Our team can now use our applications better and with less support. ### 41. A very useful app for any Business at any stage struggling to choose between the options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Apty?** I like how the app is helping to cleanly categorize and compare the important aspects that we look while taking a decision on a particular software **What do you dislike about Apty?** I like the product idea. There is nothing I dislike **What problems is Apty solving and how is that benefiting you?** If I want to start a new tech team and want to figure out what software to use I would use Apty ### 42. Apty makes work quicker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2020 **What do you like best about Apty?** Apty allows us to create on-screen guidance that helps users to complete their work faster. Apty’s customer support is excellent. **What do you dislike about Apty?** In some instances, visibility for flows is tricky to figure out, but this improved in the latest version. **What problems is Apty solving and how is that benefiting you?** We rely on Apty for training solutions and as in-app support. Apty helps my team to get through a process whenever they get stuck. ### 43. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2020 **What do you like best about Apty?** I like how Apty shows what steps to take inside Salesforce. I don’t think I could have made the switch to Lightning without it. **What do you dislike about Apty?** I can’t think of anything. I haven’t had any issues. **What problems is Apty solving and how is that benefiting you?** Apty helped us change from Salesforce classic to the “lightning experience.” I think we would have need a lot more training if we didn’t have Apty. ### 44. Product Adoption and Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Apty?** The low cost of acquisition and implementation of Apty was a no-brainer, especially since we were able to get benefits of the system from day 1. New users were quickly able to learn and navigate complex touch-points on multiple pages with ease. Apty provided us with complete end-to-end usage metrics to see insights into how the system was being utilized and users were running into issues. **What do you dislike about Apty?** Would like to see a user community group in my region. There was considerable interest in users wanting this for other internal systems. **Recommendations to others considering Apty:** Use the free trial to see how this could impact your organization - great risk free way of seeing the Apty in action. **What problems is Apty solving and how is that benefiting you?** Time-to-value realized since users are able to start using the system immediately while they are learning the process & tools. ### 45. Effective and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Swayam R. | Director, CX Practice, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Apty?** Ease and speed of implementation, admin friendly, robust tracking and analytical features. **What do you dislike about Apty?** Still not available on mobile devices. **What problems is Apty solving and how is that benefiting you?** Encouraging and tracking digital adoption of newly launched software tools. Cost savings on having to create and deliver static training content for rollout, as well as when new employees join or new features are released, are huge. We can put everything they need to know right in the tool, and then track which users are engaged not only with the software tool but also with our training modules and workflows. ### 46. Innovative application that makes change management easier than never before **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2019 **What do you like best about Apty?** Quick Implementation, Integration with major cloud applications, Detailed focus & Analytical insights are the best & powerful features of this application. **What do you dislike about Apty?** So far liking it so much, haven't got any that qualifies a dislike or downside of the application. **Recommendations to others considering Apty:** Looking for better change management in your organisation, Adopt Apty for end users to Adopt. **What problems is Apty solving and how is that benefiting you?** During every quarterly release, there is huge effort in providing demonstration, training and brown-bag sessions. Apty reduces those effort and makes the assistance available online and allows the end user to adopt the new solution more efficiently. ### 47. A wonderful tool with a wonderful purpose. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Apty?** The easability of the workflows per tool, user friendliness of the tool. It is simple and best. **What do you dislike about Apty?** None. There is nothing that I did not like about Apty. **Recommendations to others considering Apty:** I have already recommended this tool another Agency where I worked. I would really like the Intel and the commercial communities make use of this tool. **What problems is Apty solving and how is that benefiting you?** Apty Technical team has been very professional, know what they are doing, friendly during the entire implementation process. ## Apty Discussions - [Can your product send emails](https://www.g2.com/discussions/26645-can-your-product-send-emails) - 1 comment, 1 upvote - [We have our own internal application. Will Apty work on it?](https://www.g2.com/discussions/we-have-our-own-internal-application-will-apty-work-on-it) - 2 comments, 1 upvote - [Does Apty Support multiple applications? Is there flexibility to link between applications?](https://www.g2.com/discussions/does-apty-support-multiple-applications-is-there-flexibility-to-link-between-applications) - 2 comments, 1 upvote - [Does Apty Support Mobile Apps?](https://www.g2.com/discussions/does-apty-support-mobile-apps) - 1 comment, 1 upvote - [Is there any way through which I can go back to the Previous Step??](https://www.g2.com/discussions/15131-is-there-any-way-through-which-i-can-go-back-to-the-previous-step) - 1 comment, 1 upvote - [View Apty pricing details and edition comparison](https://www.g2.com/products/apty/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+02%3A37%3A44+-0500&secure%5Bsession_id%5D=b28ce30e-a623-4aae-8217-0be968ed8514&secure%5Btoken%5D=37cce049ce79e37bea983943254ba7c1337d67f0c564450476d1c09a624a4d8d&format=llm_user) ## Apty Features **User Analysis** - Survey Implementation - Data Analysis **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Platform Basics - Digital Adoption Platform** - Integration - Communications **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics - Digital Adoption Platform** - Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning ## Top Apty Alternatives - [WalkMe](https://www.g2.com/products/walkme/reviews) - 4.5/5.0 (561 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) - 4.5/5.0 (538 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,724 reviews)