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Compare Apty and Whatfix 
Featured Products
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Enterprise (44.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyWhatfix
Star Rating
(514)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Apty. Users appreciate its intuitive platform and the strong support during onboarding, which enhances the overall experience.
- According to verified reviews, Whatfix has a robust presence in the enterprise market, with 44.7% of its reviews coming from this segment. This indicates that larger organizations find value in its customizable features, while Apty, with a focus on mid-market, may not cater as effectively to enterprise needs.
- Users say that Whatfix's in-app guidance is particularly praised for its clarity and effectiveness, making it easier for users to navigate complex workflows. In contrast, while Apty also offers in-app guidance, some users mention a steeper learning curve, which can hinder immediate usability.
- Reviewers mention that Whatfix's customer support is exceptional, with many highlighting the ongoing assistance provided throughout their partnership. Apty users also appreciate the support but note that it may not be as comprehensive, especially during the initial setup phase.
- Users report that Apty is quick to set up and user-friendly, making it a good choice for organizations looking for a straightforward implementation. However, Whatfix's extensive customization options and strategic partnership approach may offer more long-term benefits for companies with evolving needs.
- According to recent feedback, Whatfix is recognized for its powerful and highly customizable Digital Adoption Platform, which allows organizations to tailor the solution to their specific requirements. Apty, while effective for training content creation, may lack the same level of adaptability, which could limit its effectiveness in diverse environments.
Pricing
Entry-Level Pricing
Apty
No pricing availableWhatfix
No pricing availableFree Trial
Apty
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.8
349
Ease of Use
9.1
111
8.6
416
Ease of Setup
9.0
88
8.3
365
Ease of Admin
9.0
84
8.5
283
Quality of Support
9.6
109
9.7
349
Has the product been a good partner in doing business?
9.5
84
9.5
282
Product Direction (% positive)
9.5
96
9.8
333
Features by Category
User Analysis
8.6
52
8.0
158
8.9
57
8.1
174
User Support
8.9
57
8.2
166
8.6
46
8.0
143
8.5
48
8.0
144
Walkthrough Type
8.8
53
8.5
167
9.2
58
8.9
192
Platform Basics - Digital Adoption Platform
8.3
5
8.3
41
Not enough data
8.8
46
Analytics - Digital Adoption Platform
Not enough data
8.3
43
Functions - Digital Adoption Platform
Not enough data
8.4
44
8.3
5
8.7
52
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
9.1
29
8.9
149
8.9
27
8.8
143
8.6
23
8.2
95
8.0
9
7.0
68
8.2
13
8.2
84
Self-Service Platform
8.8
14
8.6
91
7.6
13
8.1
89
7.4
11
7.6
77
8.8
12
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Apty and Whatfix are categorized as Digital Adoption Platform and Customer Self-Service
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
15.8%
Information Technology and Services
14.0%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.3%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Can your product send emails
1 Comment
MA
Hi Helen,
Thanks for reaching out. We understand that in-app engagement can be low and disruptive and our customers work the same in the following...Read more
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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