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At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Enterprise (59.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyWalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, receiving a perfect score of 10.0, which reviewers mention significantly enhances their workflow efficiency compared to Apty's integration capabilities.
- Reviewers mention that Apty's Quality of Support is notably higher, with a score of 9.6, as users appreciate the responsiveness and helpfulness of the support team, while WalkMe's support is rated at 8.8.
- G2 users highlight Apty's superior User Analysis features, particularly in Survey Implementation and Data Analysis, scoring 8.8 and 9.0 respectively, which users say provide deeper insights compared to WalkMe's lower scores of 7.8 and 8.1.
- Users on G2 report that WalkMe's Audio-visual Walkthroughs are a standout feature, rated at 7.9, but Apty's Text Bubble Walkthroughs outperform with a score of 9.2, indicating a preference for Apty's more engaging user guidance.
- Reviewers mention that Apty's Mobile Optimization is significantly better, scoring 8.0, which users say enhances their mobile user experience, while WalkMe's score of 6.7 indicates room for improvement in this area.
- Users say that Apty's Integrations score of 8.8 is a major advantage, as it allows for seamless connectivity with other tools, whereas WalkMe's score of 7.6 suggests it may not offer the same level of flexibility in integrations.
Pricing
Entry-Level Pricing
Apty
No pricing availableWalkMe
No pricing availableFree Trial
Apty
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.7
464
Ease of Use
9.1
111
8.3
472
Ease of Setup
9.0
88
8.1
381
Ease of Admin
9.0
84
8.3
359
Quality of Support
9.6
109
8.8
459
Has the product been a good partner in doing business?
9.5
84
8.9
357
Product Direction (% positive)
9.5
96
9.0
450
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
8.6
52
7.9
285
8.9
57
8.1
319
User Support
8.9
57
8.6
309
8.6
46
7.7
249
8.5
48
8.0
257
Walkthrough Type
8.8
53
8.0
265
9.2
58
9.0
317
Platform Basics - Digital Adoption Platform
8.3
5
8.3
44
Not enough data
8.8
44
Analytics - Digital Adoption Platform
Not enough data
8.6
44
Functions - Digital Adoption Platform
Not enough data
8.8
45
8.3
5
9.1
45
Agentic AI - Digital Adoption Platform
Not enough data
6.9
31
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
9.1
29
8.4
201
8.9
27
8.3
200
8.6
23
8.1
192
8.0
9
6.7
137
8.2
13
8.1
171
Self-Service Platform
8.8
14
8.3
174
7.6
13
8.2
179
7.4
11
7.1
137
8.8
12
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Apty and WalkMe are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Apty has no unique categories
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.8%
Hospital & Health Care
5.4%
Insurance
4.5%
Other
63.2%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Is there any way through which I can go back to the Previous Step??
1 Comment
AL
Hi Abhinav,
You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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