--- title: Apptoto Reviews meta\_title: 'Apptoto Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how Apptoto works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Apptoto Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **phenomenal customer service** of Apptoto, consistently delivering professional and effective solutions. [(2 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2370752&qs=pros-and-cons#reviews) Users rave about Apptoto's **phenomenal customer support** , consistently receiving professional and effective assistance every time. [(2 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2370766&qs=pros-and-cons#reviews) Users are pleased with the **automated reminders** from Apptoto, which significantly enhance client communication and efficiency. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739007&qs=pros-and-cons#reviews) Users value the **automatic scheduling** of Apptoto, which enhances client communication and appointment management effectively. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739032&qs=pros-and-cons#reviews) Users find that **automation of client reminders** significantly enhances business efficiency and reduces manual follow-up. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739158&qs=pros-and-cons#reviews) Users often struggle with **complex settings** , leading to frustration and frequent reliance on support for assistance. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2370724&qs=pros-and-cons#reviews) Users experience a **learning curve in contact management** , particularly with message sending to similarly named contacts. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1738989&qs=pros-and-cons#reviews) Users experience a moderate **learning curve** with Apptoto, requiring initial adjustments to optimize messaging accuracy. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739196&qs=pros-and-cons#reviews) Users face **messaging issues** with Apptoto, sending the same message to contacts with similar names initially. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739147&qs=pros-and-cons#reviews) Users find the **option overload** overwhelming, often relying on customer support to navigate the extensive features. [(1 mentions)](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2465021&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Apptoto ##### 1. Customer Service Users commend the **phenomenal customer service** of Apptoto, consistently delivering professional and effective solutions. [ See 2 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2370752&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen W.") KW Kristen W. Small-Business (50 or fewer emp.) 5.0/5 "Great Software with Phenomenal Customer Service" What do you like about Apptoto? Their software is great and their customer service is phenomenal! ![Clara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clara S.") CS Clara S. Mid-Market (51-1000 emp.) 5.0/5 "ELITE Customer Service Every Time" What do you like about Apptoto? Customer Service is ELITE. I always get a soultion and they are always professional and nice. I have never not had a great experiance. ##### 2. Customer Support Users rave about Apptoto's **phenomenal customer support** , consistently receiving professional and effective assistance every time. [ See 2 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2370766&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen W.") KW Kristen W. Small-Business (50 or fewer emp.) 5.0/5 "Great Software with Phenomenal Customer Service" What do you like about Apptoto? Their software is great and their customer service is phenomenal! ![Clara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clara S.") CS Clara S. Mid-Market (51-1000 emp.) 5.0/5 "ELITE Customer Service Every Time" What do you like about Apptoto? Customer Service is ELITE. I always get a soultion and they are always professional and nice. I have never not had a great experiance. ##### 3. Automated Reminders Users are pleased with the **automated reminders** from Apptoto, which significantly enhance client communication and efficiency. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739007&qs=pros-and-cons#reviews) See Related User Reviews ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Small-Business (50 or fewer emp.) 4.5/5 "Great help!" What do you like about Apptoto? This app has greatly helped our business with client reminders. We gave it a rating of 9 because we experienced a minor issue where messages were bein ##### 4. Automatic Scheduling Users value the **automatic scheduling** of Apptoto, which enhances client communication and appointment management effectively. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739032&qs=pros-and-cons#reviews) See Related User Reviews ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Small-Business (50 or fewer emp.) 4.5/5 "Great help!" What do you like about Apptoto? This app has greatly helped our business with client reminders. We gave it a rating of 9 because we experienced a minor issue where messages were bein ##### 5. Automation Users find that **automation of client reminders** significantly enhances business efficiency and reduces manual follow-up. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739158&qs=pros-and-cons#reviews) See Related User Reviews ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Small-Business (50 or fewer emp.) 4.5/5 "Great help!" What do you like about Apptoto? This app has greatly helped our business with client reminders. We gave it a rating of 9 because we experienced a minor issue where messages were bein ### 5 Cons or Disadvantages of Apptoto ##### 1. Complex Settings Users often struggle with **complex settings** , leading to frustration and frequent reliance on support for assistance. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2370724&qs=pros-and-cons#reviews) See Related User Reviews ![Clara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clara S.") CS Clara S. Mid-Market (51-1000 emp.) 5.0/5 "ELITE Customer Service Every Time" What do you dislike about Apptoto? I sometimes forget the right route to a specific setting and takes me a bit of time to find it. Probably why I chat with support so much. ##### 2. Contact Management Users experience a **learning curve in contact management** , particularly with message sending to similarly named contacts. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1738989&qs=pros-and-cons#reviews) See Related User Reviews ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Small-Business (50 or fewer emp.) 4.5/5 "Great help!" What do you dislike about Apptoto? Every new tool comes with a learning curve, and Apptoto is no exception. The only issue we encountered was that it initially sent the same message to ##### 3. Learning Curve Users experience a moderate **learning curve** with Apptoto, requiring initial adjustments to optimize messaging accuracy. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739196&qs=pros-and-cons#reviews) See Related User Reviews ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Small-Business (50 or fewer emp.) 4.5/5 "Great help!" What do you dislike about Apptoto? Every new tool comes with a learning curve, and Apptoto is no exception. The only issue we encountered was that it initially sent the same message to ##### 4. Messaging Issues Users face **messaging issues** with Apptoto, sending the same message to contacts with similar names initially. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=1739147&qs=pros-and-cons#reviews) See Related User Reviews ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Small-Business (50 or fewer emp.) 4.5/5 "Great help!" What do you dislike about Apptoto? Every new tool comes with a learning curve, and Apptoto is no exception. The only issue we encountered was that it initially sent the same message to ##### 5. Option Overload Users find the **option overload** overwhelming, often relying on customer support to navigate the extensive features. [ See 1 mentions ](https://www.g2.com/products/apptoto/reviews?filters%5Bsentiment_snippet%5D=2465021&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen W.") KW Kristen W. Small-Business (50 or fewer emp.) 5.0/5 "Great Software with Phenomenal Customer Service" What do you dislike about Apptoto? I don't know of any downsides other than the software does so much that I don't know everything it can do. That is why I use their customer support of ## Top-Rated Alternatives [ ![GReminders](https://images.g2crowd.com/uploads/product/hd_favicon/4716c972a242cd0db93f1d54fa2db1c0/greminders.svg "GReminders") GReminders 4.6/5(697) ](https://www.g2.com/products/greminders/reviews) [ ![Doodle](https://images.g2crowd.com/uploads/product/hd_favicon/5d252a3f0c2e145b80f24e87b2ac0f6b/doodle.svg "Doodle") Doodle 4.4/5(2,071) ](https://www.g2.com/products/doodle/reviews) [ ![Acuity Scheduling](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Acuity Scheduling") Acuity Scheduling 4.6/5(410) ](https://www.g2.com/products/acuity-scheduling/reviews) [ View All Alternatives ](https://www.g2.com/products/apptoto/competitors/alternatives) ![Carlo D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlo D.") CD Carlo D. Owner, President Education Management Small-Business (50 or fewer emp.) 3/23/2026 "Effortless Scheduling with Instant Support" 5/5 What do you like best about Apptoto? I love how Apptoto supports my customers' need to schedule new enrollments and online sessions seamlessly. It facilitates seamless scheduling and communication about those schedules across my staff, which is really helpful. The set up is easy, and it allows for specific attributes unique to my center, making it problem-free—just set it and forget it. I don't spend time troubleshooting or tweaking settings once it's set. When I needed help, the live support was instant, which I really appreciate. I also like that it integrates with our Google Calendar, and it's been so reliable that I don't even remember the other software we used before. Review collected by and hosted on G2.com. What do you dislike about Apptoto? Nothing to add. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? Apptoto supports seamless scheduling for my customers, facilitates communication across my staff, is easy to set up, accommodates specific attributes unique to my center, and requires no troubleshooting once set up. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kristen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen W.") KW Kristen W. Clinic owner and coach Small-Business (50 or fewer emp.) 1/14/2026 "Great Software with Phenomenal Customer Service" 5/5 What do you like best about Apptoto? Their software is great and their customer service is phenomenal! Review collected by and hosted on G2.com. What do you dislike about Apptoto? I don't know of any downsides other than the software does so much that I don't know everything it can do. That is why I use their customer support often to help me navigate any new features that I want to add. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? All appointment reminders for my customers are sent out automatically and gives them the option to confirm, cancel or reschedule. Apptoto saves me so much time with not having to reach out to each customer individually. I think it has greatly improved our no show rate with appointments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Clara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clara S.") CS Clara S. Admin Assistant Mid-Market (51-1000 emp.) 11/20/2025 "ELITE Customer Service Every Time" 5/5 What do you like best about Apptoto? Customer Service is ELITE. I always get a soultion and they are always professional and nice. I have never not had a great experiance. Review collected by and hosted on G2.com. What do you dislike about Apptoto? I sometimes forget the right route to a specific setting and takes me a bit of time to find it. Probably why I chat with support so much. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? Client scheduling it helps us clear the first contact hurdle with potential leads and gathering basic info. really glad you can customize the intake forms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Doralina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doralina L.") DL Doralina L. Business Owner Small-Business (50 or fewer emp.) 10/8/2024 "Great help!" 4.5/5 What do you like best about Apptoto? This app has greatly helped our business with client reminders. We gave it a rating of 9 because we experienced a minor issue where messages were being sent to multiple clients with the same first name, even when the last name didn’t match. After resolving this by ensuring messages only go to the correct phone number, the system has worked smoothly, and we are pleased that only the scheduled client now receives the reminders. Review collected by and hosted on G2.com. What do you dislike about Apptoto? Every new tool comes with a learning curve, and Apptoto is no exception. The only issue we encountered was that it initially sent the same message to contacts with similar first names, like 'Juan' or 'Jose,' without distinguishing between last names. Fortunately, this was easily resolved by adjusting the settings. Since then, we haven't had any problems, and overall, we're very satisfied with Apptoto. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? Before using Apptoto, we manually sent appointment reminders for all initial consultations at our law firm, which was time-consuming. With Apptoto, we've significantly reduced that workload, allowing us to focus on other important office tasks. It has greatly improved our appointment management by ensuring clients arrive on time, know which attorney they're meeting with, and receive timely reminders to provide any necessary documents before their appointment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DF Dave F. Small-Business (50 or fewer emp.) 12/12/2023 "Very stable and great support" 5/5 What do you like best about Apptoto? I don't remember it ever going down since 2020 and if I ever need help, I click the text box and am talking to someone live, usually within a minute. Review collected by and hosted on G2.com. What do you dislike about Apptoto? Getting all appointments onto one page to view at a glance is tricky. Needs a customer facing app instead of a website. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? It helps me manage business flow and avoid unmanagble peaks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marjorie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marjorie H.") MH Marjorie H. Social Media Manager Small-Business (50 or fewer emp.) 10/23/2023 "A very useful scheduling tool" 5/5 What do you like best about Apptoto? As a therapist, It's frustrating to hold time for someone that does not show up or give you advance notice. One of the best parts of Apptoto for me is that it has practically unlimited the no-shows. Review collected by and hosted on G2.com. What do you dislike about Apptoto? I'm being perfectly honest when I say there is nothing I dislike about Apptoto. It meets all my needs and I have been very happy with it. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? Using Apptoto has almost completely eliminated my no-show clients. It also gives me a heads up when people want to cancel or reschedule. It's like having a receptionist. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KB Katrina B. Mid-Market (51-1000 emp.) 6/13/2023 "A must for your scheduling needs" 4.5/5 What do you like best about Apptoto? How accommodating and customized the system is the way you do scheduling, you do not have to change the methodology. The automation is easy and the team is very supporting. Review collected by and hosted on G2.com. What do you dislike about Apptoto? Apptoto is always improving and bringing on new features and updates. Nothing to dislike. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? We moved from only scheduling into one calendar, to needing to schedule into two calendars. They found a solution that works for our needs. This is only one example of many over the years of how Apptoto consisently solved our problems and issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 7/5/2023 "We love the customization and the automation." 5/5 What do you like best about Apptoto? The features are abundant. The customization is robust. The support is prompt and knowledgeable. Getting things up and running the way we wanted to wasn't nearly as complex as I anticipated. Review collected by and hosted on G2.com. What do you dislike about Apptoto? n/a We haven't run across anything that's limited our ability to do what we need to do. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? It's a huge benefit for our staff and our customers. Scheduling, rescheduling, reminding, and confirming are all completely mindless. We don't lift a finger anymore. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TV tom v. Small-Business (50 or fewer emp.) 5/13/2023 "Apptoto Review" 5/5 What do you like best about Apptoto? ease of use, quick response from support, integration with google Review collected by and hosted on G2.com. What do you dislike about Apptoto? I have not found any downsides to using apptoto. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? Automate acknowledgment of appointment confirmation and rescheduling. Unnecessary trips to clients were decreased, thus saving money and time. The time could be offered to clients on waiting list. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John O.") JO John O. Owner/President Mid-Market (51-1000 emp.) 7/27/2022 "Fantastic addition to our law practice." 5/5 What do you like best about Apptoto? Many things: The ability to interface with our CRM program. The ability to easily set up extensie email and sms drip campaigns using that interface. Lastly , access to the owner and programmer Frank Cort. Review collected by and hosted on G2.com. What do you dislike about Apptoto? Not a thing. It gave me everything I was missing in terms of email and sms follow up. Review collected by and hosted on G2.com. What problems is Apptoto solving and how is that benefiting you? The main thing was that it provided an interface to our CRM program. Also, it provided an online calendar that syncs itself back and forth with the calendars in our CRM program. For years, I wanted to set up email and sms drip campaigns and automatic emails and sms messages at critical points in the handling of our cases. Now, that is all complete, in place, and functioning automatically. And, mostly, if changes are needed, the interface is user friendly enough that I can do them myself. That saves time and money. I can't imagine going back to the way things were without Apptoto. It is critical software for us. Review collected by and hosted on G2.com. 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