--- title: Apptivo Reviews meta\_title: 'Apptivo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 224 reviews by the users' company size, role or industry to find out how Apptivo works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 224 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Apptivo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate Apptivo's **excellent customer support** , noted for its responsiveness and detailed documentation throughout the implementation process. [(33 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362522&qs=pros-and-cons#reviews) Users commend Apptivo's **helpful support** , highlighting its responsiveness and detailed documentation that enhance the user experience. [(20 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362443&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Apptivo, praising its intuitive navigation and fast implementation. [(18 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1360580&qs=pros-and-cons#reviews) Users value the **high customization ability** of Apptivo, allowing tailored solutions to fit their unique business processes. [(14 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362062&qs=pros-and-cons#reviews) Users value the **high customizability** of Apptivo, enabling tailored solutions for diverse business processes and needs. [(12 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362102&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Apptivo, particularly with campaign setup and contact database differentiation. [(11 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1359584&qs=pros-and-cons#reviews) Users find the **missing features** in Apptivo frustrating, lacking essential functionalities across modules and integrations. [(11 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1361624&qs=pros-and-cons#reviews) Users experience **limited features** with Apptivo, facing inconsistencies and missing functionalities across different apps and platforms. [(10 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1360200&qs=pros-and-cons#reviews) Users struggle with **integration issues** , facing compatibility problems and inefficiencies in their workflow management with Apptivo. [(8 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1364031&qs=pros-and-cons#reviews) Users find **improvement needed** in documentation and integration simplicity, hindering efficient workflow across modules. [(7 mentions)](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1360519&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Apptivo ##### 1. Customer Support Users appreciate Apptivo's **excellent customer support** , noted for its responsiveness and detailed documentation throughout the implementation process. [ See 33 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362522&qs=pros-and-cons#reviews) See Related User Reviews ![Brian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian S.") BS Brian S. Small-Business (50 or fewer emp.) 4.0/5 "Responsive, Human Support When You Need It" What do you like about Apptivo? Support is usually available when requested an it is a real person, not AI. Kal was a good support. SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you like about Apptivo? I like Apptivo's powerful functionality, offering over 65 business applications that cover various needs such as sales, marketing, customer service, a ##### 2. Helpful Users commend Apptivo's **helpful support** , highlighting its responsiveness and detailed documentation that enhance the user experience. [ See 20 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362443&qs=pros-and-cons#reviews) See Related User Reviews ![Brian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian S.") BS Brian S. Small-Business (50 or fewer emp.) 4.0/5 "Responsive, Human Support When You Need It" What do you like about Apptivo? Support is usually available when requested an it is a real person, not AI. Kal was a good support. SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you like about Apptivo? I like Apptivo's powerful functionality, offering over 65 business applications that cover various needs such as sales, marketing, customer service, a ##### 3. Ease of Use Users appreciate the **ease of use** of Apptivo, praising its intuitive navigation and fast implementation. [ See 18 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1360580&qs=pros-and-cons#reviews) See Related User Reviews SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you like about Apptivo? I like Apptivo's powerful functionality, offering over 65 business applications that cover various needs such as sales, marketing, customer service, a ![Cristopher F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristopher F.") CF Cristopher F. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly and Simple to Use" What do you like about Apptivo? It's quite user-friendly and easy to use on a daily basis. ##### 4. Customization Users value the **high customization ability** of Apptivo, allowing tailored solutions to fit their unique business processes. [ See 14 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362062&qs=pros-and-cons#reviews) See Related User Reviews SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you like about Apptivo? I like Apptivo's powerful functionality, offering over 65 business applications that cover various needs such as sales, marketing, customer service, a BC beatty c. Small-Business (50 or fewer emp.) 5.0/5 "Awesome CRM with Amazing support" What do you like about Apptivo? two things - it's simple and fully abled ability to customize it to meet my exact needs, and the amazing support that is better than any other service ##### 5. Customizability Users value the **high customizability** of Apptivo, enabling tailored solutions for diverse business processes and needs. [ See 12 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1362102&qs=pros-and-cons#reviews) See Related User Reviews SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you like about Apptivo? I like Apptivo's powerful functionality, offering over 65 business applications that cover various needs such as sales, marketing, customer service, a ZK Zita K. Small-Business (50 or fewer emp.) 4.0/5 "Great system" What do you like about Apptivo? It is easy to familiarise yourself with the system, and intuitive navigation. Highly customizable. Implementation was fast. Whenever we need to amen ### 5 Cons or Disadvantages of Apptivo ##### 1. Learning Curve Users find the **learning curve steep** with Apptivo, particularly with campaign setup and contact database differentiation. [ See 11 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1359584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Apptivo customer service" What do you dislike about Apptivo? The case management seems very complex to navigate. But people like Kal make it very easy to navigate. ![Nick O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick O.") NO Nick O. Small-Business (50 or fewer emp.) 5.0/5 "The Chat support is extremely effective! Kal inparticular!" What do you dislike about Apptivo? I don't really dislike anything about it, it is just a lot to learn to fully understand it. My only complaint might be because it is so in depth, that ##### 2. Missing Features Users find the **missing features** in Apptivo frustrating, lacking essential functionalities across modules and integrations. [ See 11 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1361624&qs=pros-and-cons#reviews) See Related User Reviews SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you dislike about Apptivo? I find the lack of depth in customer management frustrating. There's no automatic customer segmentation; you have to do it manually, and there's no dy ![Cristopher F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristopher F.") CF Cristopher F. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly and Simple to Use" What do you dislike about Apptivo? The mobile app offers fewer features compared to the desktop version, so its functionality often falls short. Additionally, I have noticed that perfor ##### 3. Limited Features Users experience **limited features** with Apptivo, facing inconsistencies and missing functionalities across different apps and platforms. [ See 10 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1360200&qs=pros-and-cons#reviews) See Related User Reviews SH Samuel H. 4.0/5 "Highly Functional and Cost-Effective CRM Solution" What do you dislike about Apptivo? I find the lack of depth in customer management frustrating. There's no automatic customer segmentation; you have to do it manually, and there's no dy ![Cristopher F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristopher F.") CF Cristopher F. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly and Simple to Use" What do you dislike about Apptivo? The mobile app offers fewer features compared to the desktop version, so its functionality often falls short. Additionally, I have noticed that perfor ##### 4. Integration Issues Users struggle with **integration issues** , facing compatibility problems and inefficiencies in their workflow management with Apptivo. [ See 8 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1364031&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Pinssar's workflow with Apptivo" What do you dislike about Apptivo? Implementation and integration occured late 2019-2020, and as our company develops some features that we need on our workflow can be provided by Appti AG Amy G. Mid-Market (51-1000 emp.) 4.5/5 "Quick Customer Service" What do you dislike about Apptivo? It does not connect with some of the other platforms we use ##### 5. Improvement Needed Users find **improvement needed** in documentation and integration simplicity, hindering efficient workflow across modules. [ See 7 mentions ](https://www.g2.com/products/apptivo/reviews?filters%5Bsentiment_snippet%5D=1360519&qs=pros-and-cons#reviews) See Related User Reviews ![Steve H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve H.") SH Steve H. Small-Business (50 or fewer emp.) 5.0/5 "Very good follow through" What do you dislike about Apptivo? Not enough videos about integrations. Linkedin, accounting, mapping. Dux-soup. I wish they had more easy to use wizards for things like the above. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Excellent customer support!" What do you dislike about Apptivo? The integrations took quite awhile to successfully complete, as we'd often have duplicate contacts and such appear. 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Buisness owner Small-Business (50 or fewer emp.) 8/9/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "All-in-One, Highly Customizable Platform That Keeps Teams in Sync" 4/5 What do you like best about Apptivo? The all-in-one approach. Instead of juggling 5 different tools for CRM, projects, invoices, and support, Apptivo bundles it all into one platform. That means less switching between apps, data stays connected across sales and service, and it’s way easier to get the whole team on the same page. I also really like how customizable it is. You can turn on just the apps you need, so it doesn’t feel bloated, and you can tweak fields, workflows, and reports to match how your business actually runs. Review collected by and hosted on G2.com. What do you dislike about Apptivo? What I dislike about Apptivo is that the interface feels dated and cluttered, which makes navigation slower. The mobile app is also limited for complex tasks. With so many modules, initial setup and customization can be overwhelming, and advanced reporting often requires extra work or exporting data. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? Apptivo solves the problem of using too many separate tools for sales, projects, invoicing, and support. By putting everything in one platform, it keeps customer data connected and reduces app-switching. That benefits me by saving time, improving team collaboration, and giving a clear view of leads, deals, and tasks without extra cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator Hospital & Health Care Small-Business (50 or fewer emp.) 5/29/2026 Guest users or non-business users of the software, not included in G2 scores. "Work Organization and Activity Tracking Feel More Efficient" 4.5/5 What do you like best about Apptivo? Apptivo brings different work activities into one place. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content, so keeping tasks, schedules, contacts, and work records organized is important for my daily work. The ease of use was good for me because I could start working with tasks and records without much difficulty. The ease of implementation was also smooth, and I was able to organize my work activities quickly. I like that task management, contact management, calendar scheduling, project tracking, and workflow-related features are available in the same platform. These features help me keep track of content planning, ongoing activities, schedules, and important information without switching between multiple tools. I also like that it helps me keep track of task timings and planned activities. This makes it easier to organize daily work and manage schedules more efficiently. I also find it useful for organizing work records and monitoring progress on different activities. Having tasks, schedules, contacts, and related information connected in one place makes daily work easier to manage. The number of features is one of the strongest parts of Apptivo, but it still feels practical for regular use rather than overwhelming. Performance has been reliable for my regular work, and tasks, records, and schedules are usually easy to access and update. The ease of integration is also helpful because information stays connected across different areas of work. I have not needed customer support very often, but my overall experience has been positive. Overall, Apptivo helps me stay organized, manage work more efficiently, and keep different activities structured in one system. Review collected by and hosted on G2.com. What do you dislike about Apptivo? One thing I noticed is that because the platform includes many different apps and modules, some sections can feel more detailed than what I need on a daily basis. After regular use it becomes easier, but finding a specific option can occasionally take a little extra time. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? It is keeping different work activities organized in one place. Instead of managing tasks, schedules, contacts, and work records separately, I can keep everything connected and easier to track. It helps me organize daily activities, monitor ongoing work, manage schedules, and keep important information accessible when needed. Having tasks and related records linked together reduces manual tracking and makes it easier to stay on top of pending work. It is also useful for keeping different responsibilities structured and improving overall workflow visibility. Rather than switching between multiple tools, I can manage many day-to-day activities from one platform, which saves time and helps me stay more organized. Overall, Apptivo helps simplify work management, improve organization, and make daily activities easier to track and manage. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 5/6/2026 "All-in-One CRM Platform with Clean UI, Easy Automation, and Strong Reporting" 4/5 What do you like best about Apptivo? The best thing about this app vivo platform is how it combines CRM project management invoicing helpdesk and the entire sales pipeline automation world everything in a single plant their modular app-based structure Makes the overall customization easier aspire our business needs without having much complications or any technical expertise it also works especially for high cross functional teams who wants flexibility, rather than using multiple tools workspace your interface is very clean and automation setup is very straightforward and also they reporting features provide very good operational visibility across or sales and customer management. Review collected by and hosted on G2.com. What do you dislike about Apptivo? Sometimes, there you I can feel a bit outdated when compared with other newer SAS platforms out there, specifically when navigating between multiple modules and their advanced customisation and integrations have some complex learning curve for first-time users. Their mobile app responsiveness should be improved in certain workflows, specifically when managing large data sets or even reports. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? This platform helps us by centralising our customer management, sales tracking, task management, invoicing and internal collaboration all in a single ecosystem. Overall, this reduces the tool fragmentation and improves visibility across our cross-functional department and teams. It also improves consistency by organising our sales pipelines and reducing manual administrative work with its automation and workflow management. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Mallik c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mallik c.") MC Mallik c. Sr. Enterprise Cloud Architect Enterprise (\> 1000 emp.) 4/29/2026 "Comprehensive CRM Tool with a Steep Learning Curve" 4.5/5 What do you like best about Apptivo? Apptivo is like an all-in-one platform, which streamlines our entire customer onboarding, management, and work orders, as well as our field service workflows. It gives us a holistic 360-degree view of customers in a single platform. Another great thing is that it offers a lot of features in a very cost-effective manner compared to other competitors. Review collected by and hosted on G2.com. What do you dislike about Apptivo? One is a steep learning curve. First setting up Apptivo, required a great technical background, skill resources. The second thing is it has a steep learning curve. So we spent significant effort to train our user base for Apptivo. Initial setup was a bit time consuming. due to a couple of reasons. We have to have custom workflows configured. It requires some technical skill set. I believe it took a moderate amount of time to set up. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? We use Apptivo to streamline our entire customer management, including service and work orders, acting as a backbone for managing our customer base. It bridges the gap between dispatchers, technicians, and customers, offering a 360-degree view on a cost-effective platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SH Samuel H. 1/31/2026 "Highly Functional and Cost-Effective CRM Solution" 4/5 What do you like best about Apptivo? I like Apptivo's powerful functionality, offering over 65 business applications that cover various needs such as sales, marketing, customer service, and more, all contributing to improved work efficiency. The high flexibility is great, as it's highly customizable, letting administrators create custom objects and fields tailored to business processes. It's user-friendly, easy to use, and particularly suitable for small and medium-sized enterprises. The cost-effectiveness is impressive, with a free starter plan and a premium plan at only $10 per user per month, offering high value for small businesses. The support is excellent, with users appreciating its timeliness and detailed documentation. I also appreciate Apptivo's built-in features like workflow automation and real-time reporting, which enhance sales efficiency and decision-making. Its integration capabilities with tools like G Suite, Office 365, and Slack facilitate seamless data syncing and real-time communication. Lastly, the related business apps like the Items app integrated with inventory management and other apps make managing business processes easier. Review collected by and hosted on G2.com. What do you dislike about Apptivo? I find the lack of depth in customer management frustrating. There's no automatic customer segmentation; you have to do it manually, and there's no dynamic adjustment. Apptivo only offers basic statistics on customer behavior and lacks in-depth analysis, making it hard to really understand customer needs and behaviors. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? Apptivo streamlines project management and simplifies CRM by tracking interactions and storing customer data. It manages invoices and financial reports, reducing errors and aiding decisions. Apptivo also enhances marketing by assisting in campaign management, improving ROI by targeting the right audience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Matthew L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew L.") ML Matthew L. Business Development Manager - Fire Training Solutions Education Management Small-Business (50 or fewer emp.) 10/17/2023 "Easy, Powerful CRM with Excellent Support" 5/5 What do you like best about Apptivo? I like that Apptivo is easy to use and I really appreciate the great and immediate help from their IT support. The setup was very easy, which is another plus. I am often connected with Kal, who has always fixed any issues I have had. Review collected by and hosted on G2.com. What do you dislike about Apptivo? There are custom function boxes, and it would be helpful if Apptivo allowed referencing other apps' function boxes. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? Apptivo manages everything: customer data, invoices, leads, quotes, and shipping. It's easy to use with great IT support. Review collected by and hosted on G2.com. Show More 5/1/2026 Validated ReviewerSource: Organic ![Brian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian S.") BS Brian S. President Small-Business (50 or fewer emp.) 1/22/2026 "Responsive, Human Support When You Need It" 4/5 What do you like best about Apptivo? Support is usually available when requested an it is a real person, not AI. Kal was a good support. Review collected by and hosted on G2.com. What do you dislike about Apptivo? Needs better pricing based on number of users. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? The product helps me track time for invoicing and monitor the progress of my projects. When I need help, I usually get the same support person, which makes the experience more consistent. Kal has been especially reliable, providing steady assistance to troubleshoot issues and help me find solutions. Review collected by and hosted on G2.com. Show More 2/18/2026 Current UserValidated ReviewerSource: G2 invite GW Gerard W. Small-Business (50 or fewer emp.) 4/3/2026 "Affordable and Effective, But Needs Seamless Integration" 2.5/5 What do you like best about Apptivo? I find Apptivo to be cheap and effective, which I appreciate. Review collected by and hosted on G2.com. What do you dislike about Apptivo? It's not seamless. It doesn't move smoothly from opportunity to task to estimate to taking notes. It's clunky. The initial setup is difficult and not intuitive. I need help from the help desk, and you kind of need to have an IT background, which I don't. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? Apptivo is affordable and effective for my CRM needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Suvendu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suvendu S.") SS Suvendu S. Digital Marketing Executive Retail Small-Business (50 or fewer emp.) 8/20/2025 Guest users or non-business users of the software, not included in G2 scores. "2months experiance" 4.5/5 What do you like best about Apptivo? I appreciate how flexible and customizable Apptivo is for managing different business needs. The platform brings together CRM, project management, invoicing, and other essential tools in one place, which saves a lot of time and effort. The interface is straightforward, and it’s easy to adapt workflows to fit our team. Having so many features under one roof lets us keep things organized and collaborate more efficiently. Review collected by and hosted on G2.com. What do you dislike about Apptivo? Sometimes the learning curve can be a bit steep, especially when exploring advanced features or setting up integrations. The mobile app could also be smoother and more reliable for on-the-go access. Occasional minor bugs pop up, but overall they don’t impact our daily usage too much. Improvements in these areas would make it even better. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? The biggest benefit for me is how much time and hassle it saves. With everything centralized, it’s easier to track leads, manage projects, invoice clients, and collaborate with the team. This organization leads to fewer mistakes, better visibility of what’s happening across the business, and helps our team work more efficiently and stay on top of important tasks. Review collected by and hosted on G2.com. Show More 8/21/2025 Validated ReviewerSource: Organic ![Cristopher F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristopher F.") CF Cristopher F. Intake support Small-Business (50 or fewer emp.) 10/28/2025 "User-Friendly and Simple to Use" 3.5/5 What do you like best about Apptivo? It's quite user-friendly and easy to use on a daily basis. Review collected by and hosted on G2.com. What do you dislike about Apptivo? The mobile app offers fewer features compared to the desktop version, so its functionality often falls short. Additionally, I have noticed that performance can be slow at times, particularly when working with large data sets. Review collected by and hosted on G2.com. What problems is Apptivo solving and how is that benefiting you? Apptivo has made it much easier to centralize and organize all of my customer information, projects, and sales activities within a single platform. By providing an all-in-one CRM solution, it eliminates the hassle of juggling multiple tools. This has led to greater efficiency for me, helped keep my communications well-organized, and made tracking leads and following up with clients in a timely manner much simpler. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Project Management](https://www.g2.com/categories/project-management)[CRM](https://www.g2.com/categories/crm)[Time Tracking](https://www.g2.com/categories/time-tracking-software) [Project Management](https://www.g2.com/categories/project-management)[CRM](https://www.g2.com/categories/crm)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Help Desk](https://www.g2.com/categories/help-desk)[Billing](https://www.g2.com/categories/billing)[Field Service Management](https://www.g2.com/categories/field-service-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best VoIP app for mobile use](https://www.g2.com/discussions/what-s-the-best-voip-app-for-mobile-use)[Which aviation MRO platforms are most trusted by maintenance engineers based on user reviews?](https://www.g2.com/discussions/which-aviation-mro-platforms-are-most-trusted-by-maintenance-engineers-based-on-user-reviews)[Which employee recognition tools meet SOC 2 or GDPR compliance standards for companies in regulated industries or with EU-based employees?](https://www.g2.com/discussions/which-employee-recognition-tools-meet-soc-2-or-gdpr-compliance-standards-for-companies-in-regulated-industries-or-with-eu-based-employees) [What is the top-rated website builder for professional use?](https://www.g2.com/discussions/what-is-the-top-rated-website-builder-for-professional-use)[Which PLM platforms are the best fit for aerospace and defense companies that need configuration management and document control baked into the workflow?](https://www.g2.com/discussions/which-plm-platforms-are-the-best-fit-for-aerospace-and-defense-companies-that-need-configuration-management-and-document-control-baked-into-the-workflow%20)[Pros and Cons Details](https://www.g2.com/products/apptivo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)