--- title: Altice Business Reviews meta_title: 'Altice Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Altice Business works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2025-10-30' parent_category: name: Business Services url: https://www.g2.com/categories/business-services --- # Altice Business Reviews **Vendor:** Altice **Category:** [Internet Service Providers (ISPs)](https://www.g2.com/categories/internet-service-providers-isps) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Altice Business Provide mission-critical business solutions and earn our place as the most trusted communications provider in the markets we serve. Lightpath, Optimum Business and Suddenlink comprise our prestigious family of US-based brands with a collective dedication to delivering innovative products, the highest quality services and the very best customer experience. ## Altice Business Reviews ### 1. Excellent value SIP trunk and broadband service. **Rating:** 5.0/5.0 stars **Reviewed by:** Diego M. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **Describe the project or task Altice Business helped with:** We had PRI, POTs, and broadband service from one of Altice's competitors (rhymes with horizon). The PRI service would routinely go down, which would affect our ability to receive customer service calls. The cost of said services from Altice's competitor was also pretty steep. Even though we had an SLA with said company, service would typically be restored late, which led to not only frustration on our end but also on our customers' end, which translated to lost sales. We reached out to Altice Business, and they provided us with quotes for various service levels. We ended our relationship with the previous company and chose a SIP trunk and broadband service from Altice Business. We have yet to lose service in the two years we've been with Altice, and the service quality is impeccable, not to mention, we're now paying roughly half of what we were paying with our previous service company. Essentially, we reduced our operating costs while also dramatically increasing the quality of service. **What do you like best about Altice Business?** We greatly value the reliability that Altice Business' service is providing us. We have yet to have any issues with their broadband or SIP trunk service, as well as the POTs or fax lines brought through the same fiber line. One other positive worth mentioning is that they set up their own SBC (session border controller) in your network environment, to which you connect for the SIP trunk service. This fact is not really mentioned in any of their advertising or on any message boards (based on our research before acquiring the service). This is excellent because you don't have to fuss with any firewall configurations or PBX configurations to reach out to some external network address for SIP trunk service - you simply connect to the SBC within your own network. **What do you dislike about Altice Business?** We haven't experienced any issues with Altice that would lead us to any dislikes. They are very accomodating with requests and have always handled any inquiries very promptly. **Recommendations to others considering Altice Business:** Reach out to the sales rep in your area. See what offers they can provide you. We were given three months of free service as a bonus, but they routinely run other offers that your company may be able to take advantage of. **What problems is Altice Business solving and how is that benefiting you?** We no longer have to maintain a costly PRI service and with our new SIP trunk service from Altice, we have deployed remote customer service lines allowing for more flexibility - something very valuable now with the necessity for work-from-home. ## Altice Business Discussions - [What is Altice Business used for?](https://www.g2.com/discussions/what-is-altice-business-used-for) - [View Altice Business pricing details and edition comparison](https://www.g2.com/products/altice-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+01%3A26%3A47+-0500&secure%5Bsession_id%5D=5a97a61b-bca4-4e63-b546-d3bdb2dddbba&secure%5Btoken%5D=24b4837ab0cdd926b284ff7056b901ee8a856affd9398beb3ad7a488c6a0798a&format=llm_user) ## Altice Business Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Functionality** - Internet Service - Service Tiers - Hosting - Corporate Speeds - Packaging **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Altice Business Alternatives - [Charter Spectrum](https://www.g2.com/products/charter-spectrum/reviews) - 3.6/5.0 (26 reviews) - [Verizon Business Services](https://www.g2.com/products/verizon-business-services/reviews) - 5.0/5.0 (2 reviews) - [Xfinity](https://www.g2.com/products/xfinity/reviews) - 3.7/5.0 (19 reviews)