--- title: Cox Business Internet Reviews meta_title: 'Cox Business Internet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Cox Business Internet works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 4 scale: '5' date_modified: '2026-04-07' parent_category: name: Business Services url: https://www.g2.com/categories/business-services --- # Cox Business Internet Reviews **Vendor:** Cox Communications **Category:** [Internet Service Providers (ISPs)](https://www.g2.com/categories/internet-service-providers-isps) **Average Rating:** 3.6/5.0 **Total Reviews:** 4 ## About Cox Business Internet Leading-edge technology. Fast, reliable services. Business-class support. Find products and services that fit your business size and your business needs. ## Cox Business Internet Reviews ### 1. Billing Issues Overshadow Good Internet Quality **Rating:** 0.5/5.0 stars **Reviewed by:** Morgan B. | Co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Cox Business Internet?** Yes the internet quality is good that's about where it stops. **What do you dislike about Cox Business Internet?** spent 3 hours figuring out why I over billed by $96 for a free upgrade, it ended up removing my last discount a month early and charging me for half of the month of the increase speed that was supposed to be free for 2 months. **Recommendations to others considering Cox Business Internet:** Ask lots of questions and always double check your bill and keep all email copies of corrispondences. **What problems is Cox Business Internet solving and how is that benefiting you?** n/a ### 2. Cox Business Internet keeps me connected **Rating:** 5.0/5.0 stars **Reviewed by:** Rich M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Cox Business Internet?** With CBI I have more than enough speed for uploading and downloading, and I'm always connected even in bad weather. More work productivity in a shorter amount of time. **What do you dislike about Cox Business Internet?** I don't have any issues with the service other than it's a little pricey. **Recommendations to others considering Cox Business Internet:** This is the best option out there if you need speed and reliable connectivity. **What problems is Cox Business Internet solving and how is that benefiting you?** Speed and reliable connectivity were issues in the past with DSL. Now I don't have issues uploading or downloading large files, or losing connection during transmission. ### 3. Cox Business Internet is a great solution for any SMB business **Rating:** 5.0/5.0 stars **Reviewed by:** Brad E. | Business Solutions Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Cox Business Internet?** Easy setup and connection. Up and running within the hour. **What do you dislike about Cox Business Internet?** Nothing. Had no problems whatsoever and that's important when you're doing important business zoom calls. **Recommendations to others considering Cox Business Internet:** Try it- you won't be sorry. Price is right and connection was easy and reliable. **What problems is Cox Business Internet solving and how is that benefiting you?** Good speed and solid connection. No problems at all - I experienced 100% uptime during my work with it. ### 4. Cox Review **Rating:** 4.0/5.0 stars **Reviewed by:** Delbert A. | Owner, Adair Springs Cabin, Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2017 **Describe the project or task Cox Business Internet helped with:** We use Cox for internet, cable, and telephone for home and business. **What do you like best about Cox Business Internet?** If there is ever a problem with Cox it's fairly easy to contact them by phone. If the problem can't be solved over the phone they will send someone out in a Cox uniform and Cox vehicle. **What do you dislike about Cox Business Internet?** When it's necessary to upgrade they must come into your home. **Recommendations to others considering Cox Business Internet:** Cox is very reliable company. Even the Arizona Cardinals use them for their Media. ## Cox Business Internet Discussions - [What is Cox Business Internet used for?](https://www.g2.com/discussions/what-is-cox-business-internet-used-for) - [View Cox Business Internet pricing details and edition comparison](https://www.g2.com/products/cox-business-internet/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+18%3A37%3A16+-0500&secure%5Bsession_id%5D=10babf16-20a3-404a-9e3d-9e3f800e7cfc&secure%5Btoken%5D=276e8a9e18f9ff17b05535ac24b757b1a8ba2f1f03af952527e914032a5edd29&format=llm_user) ## Cox Business Internet Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Functionality** - Internet Service - Service Tiers - Hosting - Corporate Speeds - Packaging **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Cox Business Internet Alternatives - [Charter Spectrum](https://www.g2.com/products/charter-spectrum/reviews) - 3.6/5.0 (26 reviews) - [Verizon Business Services](https://www.g2.com/products/verizon-business-services/reviews) - 5.0/5.0 (2 reviews) - [SuddenLink by Altice](https://www.g2.com/products/suddenlink-by-altice/reviews) - 4.5/5.0 (1 reviews)