--- title: AkitaBox Reviews meta_title: 'AkitaBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how AkitaBox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 198 scale: '5' date_modified: '2026-07-17' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # AkitaBox Reviews **Vendor:** AkitaBox **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 198 ## About AkitaBox Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around! ## AkitaBox Pros & Cons **What users like:** - Users find AkitaBox to be **highly user-friendly** , facilitating easy requests and updates for efficient facility management. (17 reviews) - Users highlight the **efficient work order management** of AkitaBox, streamlining requests and enhancing overall productivity. (9 reviews) - Users highlight the **user-friendly interface** of AkitaBox, making facility management tasks easy and efficient. (5 reviews) - Users value the **responsive customer support** of AkitaBox, enhancing their experience with quick and effective assistance. (4 reviews) - Users value AkitaBox for its **comprehensive asset management** and ability to provide detailed insights for facilities. (4 reviews) - Users value the **workflow efficiency** of AkitaBox, enjoying its user-friendly design and mobile accessibility for rapid responses. (4 reviews) - Features (3 reviews) - Maintenance Efficiency (3 reviews) - Notifications (3 reviews) - Organization (3 reviews) **What users dislike:** - Users find the **poor navigation** of AkitaBox tedious, leading to slow responses and missed service requests. (4 reviews) - Users face **notification issues** with AkitaBox, making it hard to stay updated on messages and requests. (3 reviews) - Users often face **access issues** with AkitaBox, particularly concerning QR code availability during maintenance periods. (2 reviews) - Users experience **access and cataloging issues** that hinder the effective management of assets in AkitaBox. (2 reviews) - Users experience **refresh issues** with AkitaBox, causing frustration and disrupted functionality during on-site use. (2 reviews) - Users report frequent **technical issues** with AkitaBox, particularly bugs and app crashes during on-site usage. (2 reviews) - Users struggle with **work order issues** , finding it hard to track costs and submit requests conveniently. (2 reviews) - App Functionality (1 reviews) - App Stability (1 reviews) - Asset Management Issues (1 reviews) ## AkitaBox Reviews ### 1. I use Akita box anytime I have problems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** Akita box is user friendly and is accessible 24 hours a day. I use it all the time for any problems on our campus. **What do you dislike about AkitaBox?** I got akitabox and the IT team confused at first, but once I figured out what it was for it became easier. **What problems is AkitaBox solving and how is that benefiting you?** I had a screen break, my AC go down, and a window that needed replacing, all of this got fixed so quick because of the ease of akita. ### 2. Conveient **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor A. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It's very easy to put in a request for staff to quickly respond to! **What do you dislike about AkitaBox?** The log in process can be somewhat challenging at time. **What problems is AkitaBox solving and how is that benefiting you?** We use it for school so that our facilities team can easily track requests **Official Response from Kendra Wenzel:** > Thank you for your review, Taylor! ### 3. It is not effective in terms of time. **Rating:** 1.5/5.0 stars **Reviewed by:** Maria F. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about AkitaBox?** It is easy to access the application to request help or report **What do you dislike about AkitaBox?** It is not efficient in terms of time and claims. **What problems is AkitaBox solving and how is that benefiting you?** Maintenance and cleaning during nighttime hours, some reports of damage or equipment replacement ### 4. Easy to use, clear & simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I like that the display is clean, it's easy to use & submit forms, and there didn't seem to be much in the way of errors. **What do you dislike about AkitaBox?** I don't remember if there was a follow up email or something to help us know that a form was submitted, but if not, I like having that paper trail. **What problems is AkitaBox solving and how is that benefiting you?** If there's an issue at our facility, we can submit a request for it to be addressed through Akitabox. ### 5. Phenomenal!! **Rating:** 5.0/5.0 stars **Reviewed by:** Corbrin B. | Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about AkitaBox?** The fact that your able able to review and receive tools that are useful for my self and others from other by others . **What do you dislike about AkitaBox?** Nothing at all. I wouldn't say that there is a dislike . **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox is solving problems related to facility management, like maintenance and compliance. It benefits me by making it easier to keep track of everything and ensure everything is running smoothly. **Official Response from Kendra Wenzel:** > Thank you for your review, Corbrin! ### 6. Gets the job done! **Rating:** 5.0/5.0 stars **Reviewed by:** William T. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It is convenient and helpful when communicating with the necessary staff, so we can work together better **What do you dislike about AkitaBox?** Not much I don't like... maybe quicker response time 🤷🏽‍♂️ **What problems is AkitaBox solving and how is that benefiting you?** Solving supply/facility issues. Benefit to getting the job done quicker ### 7. G2 Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** I think it definitely goes to the correct department to get your problem resolved. It seems very easy to use. **What do you dislike about AkitaBox?** The system that I used to get to Akita box. It's kind of hard to find. So when you access it, it should make a shortcut on your desktop or give you an icon. **What problems is AkitaBox solving and how is that benefiting you?** It's soft problems to getting things moved within the building, repaired within the building, assemble, delivered. ### 8. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth C. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It's simple and easy to use. The updates are nice especially for requests that are more directly related to me. **What do you dislike about AkitaBox?** I cannot think of anything in particular. **What problems is AkitaBox solving and how is that benefiting you?** I have submitted requests for mostly accesspoint repairs. **Official Response from Kendra Wenzel:** > Thank you for your review, Elizabeth! ### 9. too many fields **Rating:** 2.5/5.0 stars **Reviewed by:** Carla P. | Assistant principal, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** efficient and accountability of followthrough **What do you dislike about AkitaBox?** having to fill in so many fields that didnt always apply made quick simple things feel daunting **What problems is AkitaBox solving and how is that benefiting you?** custodial and facility requests in a school setting ### 10. Its very user friendly and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Janet V. | School Operations Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** The Map feature is very nice and helpful. **What do you dislike about AkitaBox?** Possible language change as an option for bilingual staff. **What problems is AkitaBox solving and how is that benefiting you?** We are to communicate with the Facility department so they can prioritize work orders. ### 11. Fast and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Christina E. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I loved that it was short and simple- name, building, room, and reason **What do you dislike about AkitaBox?** Sometimes the drop boxes would be blank so i would have to exit out, and go back to it **What problems is AkitaBox solving and how is that benefiting you?** N/a **Official Response from Kendra Wenzel:** > Thank you for your review and your feedback, Christina! ### 12. Very Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel C. | School Operations Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** AkitaBox is very fast and understandable! **What do you dislike about AkitaBox?** I wish we could see who would be taking the order. **What problems is AkitaBox solving and how is that benefiting you?** Eliminates the need of back and fourth communication, our facilities gets our request within a minute. **Official Response from Kendra Wenzel:** > Thank you for your review, Raquel! ### 13. AkitaBox is seamless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** The ability to track the status of your requests is extremely helpful in AkitaBox, as well as how seamlessly it is integrated with our current systems. Response times are much quicker as a result. **What do you dislike about AkitaBox?** AkitaBox could do better with the user interface, but nothing really stands out **What problems is AkitaBox solving and how is that benefiting you?** Facilities tickets are resolved much faster and you can specify your issue at the moment of putting in the ticket ### 14. Not responsive enough **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about AkitaBox?** I like that there is a paper trail for facilities requests **What do you dislike about AkitaBox?** It is not readily available. By the time I look up Akita Box to request a clean up in my classroom, I could have gotten the mop myself and cleaned it up. Additionally, if it is not set up properly, it is hard to find your room number. **What problems is AkitaBox solving and how is that benefiting you?** It provides a paper trail of requests **Official Response from Kendra Wenzel:** > Thank you for your review. We're sorry to hear that your experience has not been as we'd expect. Please be sure to connect with your facilities team for easier access to your service request portal. As organizations and room numbers are set up in the software by your organization, it may be work discussing with them how to better navigate the service request process. Please feel free to send feedback to our customer experience team through your administrator. ### 15. Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** It was easy to select from the categories what my problem was. I was able to get fast service from the handyman. I recieved email update on every step of the way. I knew I could use it whenever I needed to get my problem solved. **What do you dislike about AkitaBox?** There wasn't any Issues I had when using AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** I am able to get my facility issues resolved in a timely manner. ### 16. Very helpful, will tell others **Rating:** 5.0/5.0 stars **Reviewed by:** Anyssah J. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about AkitaBox?** it was simple and resourceful, easy to implement **What do you dislike about AkitaBox?** the customer support was lacking a bit. A lot of features. **What problems is AkitaBox solving and how is that benefiting you?** They helped with the cleaning of the facicilites **Official Response from Kendra Wenzel:** > Thank you for your review, Anyssah! Please be sure to let our customer experience team know of anything you felt was lacking. Your customer success manager is here to listen and work to improve your success with the software. ### 17. Quick **Rating:** 4.5/5.0 stars **Reviewed by:** Kailee N. | Kipp 4th Grade Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** They move supper quick. They are detailed in fixing the things that are wrong and they do it in a timely manner. I can submit something and they will respond within 20-30minutes getting the situation fixed **What do you dislike about AkitaBox?** Nothing everything was really good. They didn't disturb the class as they were working **What problems is AkitaBox solving and how is that benefiting you?** They are solving everything I need from students throwing up , squeaky door, leaking ceiling and more ### 18. Akitabox is amazingggg **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It was very helpful throughout the school year, especially when I needed something done in my classroom. **What do you dislike about AkitaBox?** I found no faults in AkitaBox, it was efficient to me. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox provides a centralized platform for storing and managing facility data, including floor plans, asset information, and maintenance records. This centralization enhances data accessibility and reliability, ensuring that facility managers can quickly find and use the information they need. ### 19. Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine N. | Teacher, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** AkitaBox was very user friendly and they had a very fast turnaround time **What do you dislike about AkitaBox?** I do not have any complaints about AkitaBox **What problems is AkitaBox solving and how is that benefiting you?** Software issues with my laptop ### 20. Easy,simple and so quick **Rating:** 5.0/5.0 stars **Reviewed by:** Clarisa Q. | Teacher’s assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I really liked the response time and able to find exactly location **What do you dislike about AkitaBox?** Nothing everything is so simple and easy. **What problems is AkitaBox solving and how is that benefiting you?** Help with maintenance and accidents in and outside the classrooms. ### 21. Akita box is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler S. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Its quick and easy gets the job done and never any problems **What do you dislike about AkitaBox?** Nothing its perfect i have little to no issues also fast responses **What problems is AkitaBox solving and how is that benefiting you?** Clean rooms or maintenxe issues ### 22. AkitaBox Review 23/24 **Rating:** 4.5/5.0 stars **Reviewed by:** Kristin D. | Special Education Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I like that it is smiple and user friendly. I like all the features that are available. **What do you dislike about AkitaBox?** Things to possibly add would be more options to report about and more options on issues we need to report about. **What problems is AkitaBox solving and how is that benefiting you?** When we need to report certain issue or problem that have come up on campus. This could be a spill, a restroom cleaning , or AC issue. ### 23. The process is simple and quick and easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Kamara A. | School Operations Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I can scan a QR code and it pops up quick to submit a request. **What do you dislike about AkitaBox?** I don't have any complaints about the app. **What problems is AkitaBox solving and how is that benefiting you?** Submitting work orders **Official Response from Kendra Wenzel:** > Thank you for your review, Kamara! We're happy you're finding AkitaBox easy to use in your facility. ### 24. Needed a new key. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** AkitaBox was very helpful in getting things done. It was easy to scan and easy to fill out. The team was very responsive and I had an answer for my problem within the next two days. **What do you dislike about AkitaBox?** Nothing really. They were very helpful in getting it fixed. **What problems is AkitaBox solving and how is that benefiting you?** Akitabox solves facility issues around the campus. Keys, computer issues, etc. it is very helpful and responsive. ### 25. Incredible experience with AkitaBox **Rating:** 5.0/5.0 stars **Reviewed by:** Jose H. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I love how user-friendly it is, and the convenience of accessing it via phone or laptop. Within minutes, people on our campus address the issues. **What do you dislike about AkitaBox?** Akitabox has been nothing but positive for me. Every experience I've had with it has been outstanding, with no downsides. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox is a great help whenever I have issues with the electricity or air conditioning in my classroom. **Official Response from Kendra Wenzel:** > Thank you for your review, Jose! ### 26. Easy to Use and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** AkitaBox was very easy to use and made sending in any maitenance requests on campus very easy to do so. **What do you dislike about AkitaBox?** The least helpful about AkitaBox was that some places were not listed on the premade list of areas to choose from. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox is solving the problem of documentation and requests being given in a timeley manner for our facility. ### 27. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney C. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** AkitaBox made submitting requests easier, especially when you're running short on time. Sometimes the day is busy and you don't have time to utilize your laptop in that moment. **What do you dislike about AkitaBox?** I don't dislike anything about AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** Any facility problems, like pest control or a broken door handle. It benefits me because the response time is great, ensuring me and my students' safety. ### 28. Akitabox Facility Condition Assessment & Capital Budget Development **Rating:** 5.0/5.0 stars **Reviewed by:** Travis E. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** The integrated platform and the ability to capture existing assets within a facility. The ease of use accorss multiple users to create one source of truth about management of the facility **What do you dislike about AkitaBox?** There was nothing i disliked about the experience working with Akotabox and their team **What problems is AkitaBox solving and how is that benefiting you?** photogtaphic record of existing conditions of equipment. Shows potential gaps in preventative maintenance ### 29. never had any issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** i like that akita box gives updates on the requests that you've submitted. **What do you dislike about AkitaBox?** akita box is only accessible through my work laptop, but i don't think that's the fault of the software-- i just prefer to keep my work applications on my work computer, rather than my phone. **What problems is AkitaBox solving and how is that benefiting you?** if there's any maintence or IT requests, i handle them through akitabox. ### 30. Good App with Some Issues **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about AkitaBox?** It is a useful tool to capture data in field at the same time as others without having to upload handwritten notes at the end of a site survey. **What do you dislike about AkitaBox?** The need for network to sync with your coworkers **What problems is AkitaBox solving and how is that benefiting you?** It solves the issue of field notes being scattered across the different teams on a project. **Official Response from Kendra Wenzel:** > Thank you for your review. We are always looking to make our software better. Please reach out to your customer success manager with any feedback. ### 31. Could use a little work with Akita **Rating:** 4.0/5.0 stars **Reviewed by:** Donovan S. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** The thought of having paperwork for cleaning **What do you dislike about AkitaBox?** The response time to a problem or situation. **What problems is AkitaBox solving and how is that benefiting you?** Cleaning my room has been decent ### 32. Effective for Work Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I've found AkitaBox to be fairly simple to use. Putting in a request for service is intuitive, and the system keeps you updated when the team responsible for your request works on it. **What do you dislike about AkitaBox?** The only downsides I've found are that there isn't an option for issues that don't fall under one of the pre-populated options (although this may be a problem with my company's use of the product rather than the product itself). **What problems is AkitaBox solving and how is that benefiting you?** We use AkitaBox to submit requests for issues within the facility where we conduct our business. It makes submitting the requests very simple. ### 33. Akitabox is Good **Rating:** 4.0/5.0 stars **Reviewed by:** Julissa M. | Elementary Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about AkitaBox?** Akitabox is a helpful great resource hub **What do you dislike about AkitaBox?** Akitabox sometimes freezes on the comput **What problems is AkitaBox solving and how is that benefiting you?** Faster upload speed, user friendly interface ### 34. Quick assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany B. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I like how quick it was to put in a ticket for anything that was broken or if something needed to be cleaned. It was fast and easy. **What do you dislike about AkitaBox?** Having to scan the QR code. Sometimes I was outside of the classroom and didn't have a QR code available to put in a ticket. **What problems is AkitaBox solving and how is that benefiting you?** It's been easy to use. **Official Response from Kendra Wenzel:** > Thank you for your review, Tiffany! ### 35. Relatively Simple to Use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** It is relatively easy to use. Our campus usually gets a response in a reasonable time, however at times there seems like there could be a more convient way to communicate facility needs. **What do you dislike about AkitaBox?** I could only access the designated link from my laptop. It never worked on my cell for some reason. **What problems is AkitaBox solving and how is that benefiting you?** It streamlines facility maintance needs. ### 36. My experience throughout the year with Akitabox **Rating:** 5.0/5.0 stars **Reviewed by:** Kenyah M. | 2nd grade Teacher, Department Chair, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I like the fact that I can enter my tech issues from an app with all issues and problems immediately from my clever account. **What do you dislike about AkitaBox?** There was no issue with Akitabox. It was easy to use. **What problems is AkitaBox solving and how is that benefiting you?** Akitabox is solving our laptop and chromebook issues. It is somewhat benefiting becauae they can then schedule to fix all technical issues. **Official Response from Kendra Wenzel:** > Thank you for your review, Kenyah! We're always happy to hear when many different departments are utilizing AkitaBox to work as a connected team. ### 37. Easy to use and track **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly N. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** It was super easy to use and track past comments you have submitted. **What do you dislike about AkitaBox?** Sometimes it didn't have the selection I needed. **What problems is AkitaBox solving and how is that benefiting you?** Night crew didn't always do what they were supposed to, and this was a way to get a resonse from facility management. Also a way to track how often you had to report incidents. ### 38. Easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** Anything I need I can easily find and put in a request. **What do you dislike about AkitaBox?** Section with more options or areas to be more specific on for requests. **What problems is AkitaBox solving and how is that benefiting you?** Technology and building issues on school campus. It benefits because it's an east was to put in a request to get something fixed or looked at. ### 39. A helpful resource for in the moment needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Being able to submit a request anywhere at anytime. **What do you dislike about AkitaBox?** As of now, there is not anything I dislike about Akitabox. **What problems is AkitaBox solving and how is that benefiting you?** As a teacher , I am able to Request help when there is an accident in my classroom. It is very helpful because I do not have to disrupt my day to use it. **Official Response from Kendra Wenzel:** > Thank you for your review! ### 40. Easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It was easy to use had all information that was needed to get a clear understanding of the issue. **What do you dislike about AkitaBox?** The only thing I wish it had was an area to see where in priority is your order. **What problems is AkitaBox solving and how is that benefiting you?** We are able to submit at any time and not having to call for problems. **Official Response from Kendra Wenzel:** > Thank you for your review! ### 41. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It is very user-friendly. People who are not tech savy are still able to access and submit tickets. The map to select the room number is extremely helpful! **What do you dislike about AkitaBox?** You are unable to see the person completing it to say thanks. **What problems is AkitaBox solving and how is that benefiting you?** It is helping us reach out to custodians/techs quickly when needed. ### 42. Convenient and trackable **Rating:** 4.0/5.0 stars **Reviewed by:** Vicki G. | Interventionist/MTSS, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** What I liked best about AkitaBox is the convenience of knowing where to sumbit a ticket and that the ticket sumbitted is trackable (documented). **What do you dislike about AkitaBox?** There was a hiccup at the beginning of the year. AkitaBox was not setup and teachers/staff were not informed. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox benefits me by being easily accessible. ### 43. My Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I appreciate how easy it was to used the QR code. Once the request was in I was responded promptly with servuces for my classroom. It was easy to scan and request services. **What do you dislike about AkitaBox?** I didn't find any problems with using the Akita Box. **What problems is AkitaBox solving and how is that benefiting you?** A/C unit was out in my classroom. **Official Response from Kendra Wenzel:** > Thank you for your review! We're delighted to hear that AkitaBox was able to quickly and easily facilitate the connection between you and your facilities team. ### 44. Useful Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about AkitaBox?** AkitaBox has made it so easy to submit tickets for our school facility. My favorite feature is the building map that lets you select the exact location of the damage. **What do you dislike about AkitaBox?** There is nothing I dislike about AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox helps me communicate effectively with the school facilities team. ### 45. Works as needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** AkitaBox is helpful to submit and track work orders. It is digital and convenient. **What do you dislike about AkitaBox?** There are sometimes access and cataloging issues with using AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox is our clearing application for facilities maintenance work orders. It allows us to submit and track completion easily and effectively. ### 46. Work order for class projector **Rating:** 5.0/5.0 stars **Reviewed by:** Kierah R. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about AkitaBox?** I like that it is easily accessible in the classroom and you can use your smart device to quickly put in a work order **What do you dislike about AkitaBox?** Nothing. I have not issues with AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox solves work order submissions and allows me to submit them easier than before. ### 47. Very resourceful and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** It is easy to navigate, but it can be hard to see how long people respond to the call. **What do you dislike about AkitaBox?** Too many fillin boxes and it cna get confusing at the beginning when losting your email and such. **What problems is AkitaBox solving and how is that benefiting you?** Clean up or messes which is helpful ### 48. Baseboard repair **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** The upsides of Akitabox was that i did not have to wait weeks for my requests to be taken care of. **What do you dislike about AkitaBox?** Downside is nothing...I love it! Its a Godsend, ande very quick response **What problems is AkitaBox solving and how is that benefiting you?** repairs that need attention and cleanups when kids get sick ### 49. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Kaustubh G. | Registered Energy Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AkitaBox?** This is a good tool for taking notes and collaborating across teams. **What do you dislike about AkitaBox?** Clunky and a bit slow. It takes some time to Sync which can be frustrating at times **What problems is AkitaBox solving and how is that benefiting you?** Reduces duplication of effort while gathering asset information **Official Response from Kendra Wenzel:** > Thank you for your review, Kaustubh! Please be sure to pass on any specific feedback to your customer success manager. We're here to listen. ### 50. I am able to get all the items I need in a fast pace **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I like being able to see the status of the order and where they are at **What do you dislike about AkitaBox?** Sometimes I have to submit multiple requests to get an answer that is helpful **What problems is AkitaBox solving and how is that benefiting you?** They solve the items I am missing and they are delivered to my door straight away ## AkitaBox Discussions - [What is AkitaBox used for?](https://www.g2.com/discussions/what-is-akitabox-used-for) - 1 comment - [View AkitaBox pricing details and edition comparison](https://www.g2.com/products/akitabox/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+11%3A21%3A01+-0500&secure%5Bsession_id%5D=a3488022-04ed-47bc-8a39-2523c213b22e&secure%5Btoken%5D=e75420d7514e735058edaa6bc431ec02901bd45bc3fba2e0cc26d926cb7bbe49&format=llm_user) ## AkitaBox Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Revit](https://www.g2.com/products/revit-revit/reviews) ## AkitaBox Features **Monitoring** - Use - Reliability - Risk **Analytics** - Dashboards - Performance - Forecasting **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Space Planning - Service Request Portal - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top AkitaBox Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,529 reviews) - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (680 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,091 reviews)