Airwallex Reviews & Product Details

Airwallex has been instrumental in streamlining our startup's financial operations. The platform's intuitive interface and robust features make managing international transactions seamless and cost-effective. The ability to hold multiple currencies and make quick conversions has significantly reduced our operational costs. Additionally, the integration with our existing systems was smooth, enhancing our overall efficiency. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike. The platform meets all our needs effectively. Though, having credit cards and credit line would be great! Review collected by and hosted on G2.com.

What I like best about Airwallex is how the expense claim module simplifies managing business expenses. It streamlines the process by allowing easy tracking, approval, and reimbursement of claims, all in one platform, making it much more efficient for both finance teams and employees. Review collected by and hosted on G2.com.

One downside of Airwallex is that the expense module doesn’t allow for custom categorization of expenses. It would be more useful if we could create and manage custom categories to better align with our specific accounting or reporting needs. Review collected by and hosted on G2.com.

The platform is always improving, the fx rates are competitive and payments are fast. Review collected by and hosted on G2.com.

They do not have phone support in Australia and they changed our bank accounts with minimal notice which impacted our operations. Review collected by and hosted on G2.com.

Airwallex has completely transformed the way we handle cross-border payments. As a business operating globally, we needed a reliable and efficient solution, and Airwallex has consistently delivered.

One of the biggest advantages for us has been the cost savings. The transfer fees are significantly lower compared to what we were paying before, and that's made a huge difference to our bottom line. Review collected by and hosted on G2.com.

Limited use for the Airwallex App - no in-app approvals and only really used for 2FA. Review collected by and hosted on G2.com.

Easy integration, and very reachable support team. Easy to use as well. Review collected by and hosted on G2.com.

Documentation can be done in more detailed way. Review collected by and hosted on G2.com.

The ability to collect different currencies from our customers. Quick and easy to convert and transfer funds between our bank accounts/companies immediately when needed. Seamless integration with our accounting software (Netsuite and Xero) and the great behind the scenes support from the team. Review collected by and hosted on G2.com.

At this point in time, not all the features available in Australia/US are available in Europe Review collected by and hosted on G2.com.

Making frequent payments to vendors in another country is very easy with Airwallex, and we get a more favorable exchange rate than many other platforms. We use the platform multiple times per week and have not had many issues. Review collected by and hosted on G2.com.

The setup process was a little longer than I anticipated because getting approved for an account took longer than expected. It also took a while for another owner to get access. I like the fact that there is an app for iPhone, but the app does not have the ability to make transfers, which is exclusively the reason we use the platform. Review collected by and hosted on G2.com.

The platform and the array of services coupled with the ease of integration with our accounting system Review collected by and hosted on G2.com.

Customer support by email only is quite slow and often takes numerous interactions/days to get an answer Review collected by and hosted on G2.com.

- Available in many geographies including NZ

- Easy to create, cancel, manage and freeze cards

- Integration with Xero seamless

- Easy for team to upload receipts

- Great customer support

- Looking into its expense reimbursement and bill payments feature Review collected by and hosted on G2.com.

- Nothing really! Would be great to be able to set expense claim / card approvals matrix separately Review collected by and hosted on G2.com.

All of my transactions go through without issues. Cross border payments are very simple. Additional Perks and useful integrations. Review collected by and hosted on G2.com.

I wish there was dedicated phone support. However, any issues have always been resolved promptly through email. Just personal preference. Review collected by and hosted on G2.com.